# Compare Zipwhip vs Goldie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zipwhip and Goldie based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/165106-268055/Zipwhip-vs-Goldie

---

# Zipwhip vs Goldie Features and Cost Comparison

Last updated April 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZipwhipGoldie2/4 selected

[Zipwhip](https://www.capterra.com/p/165106/Zipwhip/)[4.6 (119)](https://www.capterra.com/p/165106/Zipwhip/reviews/)

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/)

[## Zipwhip](https://www.capterra.com/p/165106/Zipwhip/)[4.6 (119)](https://www.capterra.com/p/165106/Zipwhip/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.8

Customer Service

4.2

Reviews Sentiment

KH

KM

Based on [119 reviews](#user-reviews)

Positive

111

Neutral

6

Negative

2

[## Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$19.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

EW

LS

MS

Based on [1,167 reviews](#user-reviews)

Positive

1,133

Neutral

25

Negative

9

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,566 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

SMS Messaging

NA

Mass Texting

4.3

Campaign Scheduling

NA

Message Personalization

4.5

Scheduled Messaging

4.3

\--%Fit

Not enough reviews

Feature ratings

SMS Messaging

4.8

Mass Texting

\--

Campaign Scheduling

\--

Message Personalization

\--

Scheduled Messaging

\--

User satisfaction

User satisfaction

4.6

User reviews[119](https://www.capterra.com/p/165106/Zipwhip/reviews/)

Ease of use

4.8

Functionality

4.4

Value for money

4.5

Customer support

4.2

User satisfaction

4.8

User reviews[1,167](https://www.capterra.com/p/268055/Goldie/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$19Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$19.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small Businesses, Mid-Market, Enterprise,

Best for

Goldie is used by hair salons, nail salons, barbershops, lash techs, makeup artists, med spas, massage therapists, personal trainers, and tattoo artists.

## User reviews

Pros & cons

KH

Kari H.

Veterinary Technician

> "Texting simplifies call backs for clients and eliminates a lot of confusion with instructions since..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4955876)

BR

Betsania R.

MANAGER

> "I would say what we least liked about Zipwhip it was they didn't particularly didn't have focus on..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6537798)

KM

Katrina M.

staffing specialist

> "I LOVED that you can filter by who last replied to the text"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6587610)

CR

Christian R.

Inside Sales Manager

> "Did not like the fact that phone numbers would be entered automatically by the software,..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6090723)

KM

Katrina M.

staffing specialist

> "I really enjoyed using ZipWhip during the time my company partnered with them"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6587610)

MM

Maria M.

Paralegal

> "The cons are that the system is no longer in service. If i was still in service we would still be..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6195242)

VW

Victor W.

Broker owner

> "We were happy with the performance and pricing."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6500761)

SH

Sierra H.

OPERATIONS

> "Even though product is obsolete and we were forced to switch, canceling the subscription was..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3720387)

SM

Stephanie M.

Patient Care Coordinator

> "The ease of use is great and bulk messaging was a lifesaver for winter storms etc. when all of our..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6241746)

Lauren R.

Marketing & Sales Support Assistant

> "Sometimes we would have glitches where a notification would fail to make a sound on an agent's..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4141167)

MA

Michael A.

Service Advisor

> "When is was operational, Zipwhip did a good job of allowing us to communicate with our customers."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6004456)

BO

Bailey O.

Floor Manager

> "It was nearly impossible to get support to help with this issue."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___5071548)

SA

Steph A.

office manager

> "the web extension, ease of use, cost effective"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6681561)

RJ

Renee J.

Legal Assistant

> "Texting multiple people wasn't an option and you couldn't schedule a text to go out either."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4495842)

SA

Steph A.

office manager

> "zipwhip was easy, cost effective and convenient"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6681561)

Lauren R.

Marketing & Sales Support Assistant

> "This slowed our response time to our customers when this happened."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4141167)

JM

Joanne M.

Employment Specialist

> "It was very easy to use with no unexpected additional fees"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6406803)

EB

Elizabeth B.

Business Office Manager

> "Cannot schedule contests/ replies to be sent in the future."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4477556)

BR

Betsania R.

MANAGER

> "ZipWhip was very easy to use, setup was very easy as well."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6537798)

JS

Julie S.

manager

> "I can see why the default is that it doesn't, but sometimes we need to text multiple members of a..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3494139)

CW

Cody W.

Internet Sales Manager

> "It rarely experienced technical issues and if it did, the communication from the company was very..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6176698)

SN

Swaleen N.

Sales Manager

> "I would advise anyone looking into SMS service not to use Zipwip."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3520668)

ED

Erin D.

Patient Care Coordinator

> "Zipwhip offered straight-forward communication solutions at an affordable cost"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6109691)

JF

Julia F.

Executive Assistant

> "They aren't offering what we need for our office any longer. "

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3575892)

BM

Brittany M.

Recruiter

> "I thoroughly enjoyed using ZipWhip, I just wish they had a few more features."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6283847)

SN

Swaleen N.

Sales Manager

> "I was overcharged by $600 dollars and plus."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3520668)

AM

Atendi M.

IT Manager

> "I like the automated messaging and response"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6160589)

JB

Jessey B.

Customer Relations Manager

> "Sometimes the system will glitch where it says I have an unread text but they have all been read."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___2318440)

CG

Christina G.

Market Manager

> "Customer support responds super fast (via email)"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6057535)

CS

Cody S.

Production Director

> "The only thing that is a little annoying is the fact that if you block someone - it does not alert..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___2540855)

CW

Cody W.

Internet Sales Manager

> "Overall it was a decent value for the money we paid monthly for the service."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6176698)

SN

Swaleen N.

Sales Manager

> "What I did not like about this company was the management."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3520668)

[View Reviews](https://www.capterra.com/p/165106/Zipwhip/reviews/)

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more options,..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

AS

Angela S.

Owner

> "I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer than it..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

LS

Leah S.

Nail technician

> "The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it easier for..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7150353)

CR

Chloe R.

beauty salon

> "The fact clients can’t have and use goldie as an application on their phone and see their appointments in one place"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7094205)

MS

Mark S.

Barber

> "Scheduling and the booking it helps me to keep track everyone coming and going to be able to stay on top my business"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7150843)

HM

Hollie M.

Dog Groomer

> "However it’s annoying how the website link has to have Goldie before it as it doesn’t look like a proper website at the moment though its..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7104844)

AF

Ashleigh F.

pet grooming

> "I really enjoy being able to book my appointments on there for my grooms and it allows me to see who the appointment is for and time and..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7003834)

MK

Mya K.

Nail tech

> "Finally, despite its appealing features, the lack of seamless integration with other tools I regularly use made the overall experience..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7155852)

JR

Jessica R.

Massage Therapist

> "The ease of booking for clients is fantastic and I love that I can block extra time between appointments. Although I don't use the..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7175185)

VR

Verified Reviewer

Massage Therapist

> "There's a few small quirks that I wish were different such as, asking a client to respond YES if they want reminders rather than asking..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

SK

Samantha K.

Beautician

> "What I love most about Goldie is that you can take deposits directly through the app, and if you ever need to change appointment times,..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

MK

Mya K.

Nail tech

> "Additionally, the interface felt somewhat outdated and less intuitive than expected, making certain tasks more time-consuming than they..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7155852)

KW

Katie W.

Dog Groomer

> "Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and Goldie helped..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115949)

JG

Jazmin G.

Owner and Esthetician

> "I don’t like that all of Goldie’s customer support requires you to talk to a bot and then wait for an email 5-48 hours later."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

MB

Megan B.

Beautician

> "The way it can colour-code for certain services really helps with booking people in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

JF

Joane F.

Nail artist

> "Very tricky when trying to set up deposits. When requested the help I needed an AI email was received as a response."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7147956)

MM

Marisol M.

Owner

> "Some what satisfied, I like the easy navigation and quick response when I run into issues, wish I could send marketing emails and text..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7161675)

MB

Megan B.

Beautician

> "I dont like the fact you cant use paypal as a payment method rather than just bank cards."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

AR

Aaliyah R.

Hair Braider

> "As someone running a busy hair business, the app helps me stay organized and manage appointments more efficiently."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7158277)

MB

Marius B.

Hair colourist

> "The fact i cannot zoom in to see the whole day at once, and i have to scroll up and down to be able to see the whole day schedule"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7027148)

CG

Cassandra G.

Behavior Support Specialist

> "I enjoyed the following so far: Scheduling and appointment management, schedule, reminder notifications, and security."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7178453)

TC

Tiffany C.

Lead Esthetician

> "All other booking sites just didn't seem to offer me what I wanted or that the value for their systems didn't seem feasible."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7162181)

DE

Doreen E.

Dog Groomer

> "Online booking for clients, enabling clients to book online and have the convenience of canceling and rescheduling at their convenience."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

DJ

Dalyzia J.

Boss mama

> "What I don’t like is how there’s not an option to do split payments when I have clients who have cash and card"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7011876)

AW

Albert W.

Master Barber

> "It combines ease of use, strong security, solid scheduling tools, and efficient payment processing—making it a great fit for small..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

PE

Page E.

Owner and operater of a hair salon suite

> "I cant customize per appointment. And i cant tell when my card reader is coming in"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

JR

Jenny R.

Salon owner

> "It helps me with marketing and reminder messages to which is important for me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

SH

Shannon H.

Dog groomer

> "I find that it can be a little complex to work on a phone over a laptop."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7135945)

JJ

Jazzlyn J.

House cleaning

> "It allows my business to run smoother and allows my clients to book securely and professionaly."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

MS

Makeyla S.

Business Owner

> "Sometimes there is minor bugs and glitches but so does any app."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7097956)

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s great it comes with a mini website all built for you, I was up and running in a day and my clients love it"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

CG

Cassandra G.

Behavior Support Specialist

> "The value for money is okay but honestly, it kinda stinks if you don’t bring in enough clientele after the free trial."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7178453)

MW

Megan W.

Owner

> "I love that people can book online but I’m able to choose where I send the link so it isn’t Available to everyone if I don’t want it to..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6876832)

PE

Page E.

Owner and operater of a hair salon suite

> "The client cant tip over 100% of the service value. And I cant adjust timing while making an appointment."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

NW

Nicole W.

Owner

> "It makes it more convenient for me as well as my customer to log into the app and schedule their appointments with me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7054539)

JR

Jenny R.

Salon owner

> "I don’t like the amount of time it takes for pay outs at the start."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

HM

Hollie M.

Dog Groomer

> "I love the message reminders you can do so easily and quickly and how you get notified to send them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7104844)

KN

Katie N.

Groomer

> "Can’t send pictures via text message, can’t set up automated reminders more than 4 weeks in the future"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6640488)

TS

Tillie S.

Aesthetics practitioner

> "Lay out compared to other systems I tried as well as a free customised website which really helps clients when online booking!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7052360)

JJ

Jazzlyn J.

House cleaning

> "Which sometimes causes a delay in my business operational and slows me down from paying employees."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

SM

Sarah M.

Business owner and groomer

> "I really like it and I’m looking forward to see how it can help me grow my business and keeps me in full control of my bookings"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7157745)

CJ

Connor J.

Car sales and detailing

> "I know they have it when they make and appointment but dose not seem to be the same for making booking for them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7023769)

TSS

Trenese Smith S.

Hair Dresser

> "The app is very beginner friendly and helps keep everything organized in one place."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7147500)

JA

Jessie A.

Nail Technician

> "I disliked the small amount of customizability of the booking website through Goldie."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7013765)

ZT

Zoe T.

Nail tech

> "I love the personalised online profile, the ease of use, the options to import data. How I get to view how many times my client has come..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055127)

ME

Mekhi E.

Photographer

> "Also I don’t like how you can not create custom automated messages based on what type of service is booked."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6458901)

MC

Michelle C.

Owner

> "I love getting updates from options I can still add and suggestions to make my site better."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115032)

SP

Shana P.

Owner - Pet Sitter

> "Often times will glitch when trying to load the calendar."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7059578)

EC

El C.

Nail Technician

> "The customer service is impressive, any email I’ve sent was replied too so quickly with all my questions answers and any issues fixed."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7045982)

SJ

Sarah J.

Salon Owner

> "I was unable to remove the payment option from messages to clients."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047188)

JR

Jenny R.

Salon owner

> "Now they have added the new schedule next appointment button at the checkout that’s so much easier to."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

VR

Verified Reviewer

Massage Therapist

> "A majority of my clients dislike accounts, but want to pay by card on file."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

JG

Jazmin G.

Owner and Esthetician

> "I like the expenses feature and the customizable website."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

AS

Angela S.

Owner

> "Sometimes it's difficult to find the exact answer I'm looking for."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

JR

Jessica R.

Massage Therapist

> "The ease of use for both clients and myself has been invaluable because I don't have time to worry about the app not working or walking..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7175185)

LN

Luke N.

Owner

> "Will not send texts to clients. And for some reason takes a while to update with a new appointment on other staff members apps."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6748605)

CG

Cassandra G.

Behavior Support Specialist

> "I also loved that we can require the customer pay the service tax/fee."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7178453)

JG

Joanna G.

Hair dresser

> "Atm I can only book at a salon and mobile I have to manually put the service in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6621568)

MO

Megan O.

Medical

> "I love how easy it's to navigate and for customers to book, happy customers and can give them notify for appointments"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7143453)

DE

Doreen E.

Dog Groomer

> "Does not send personalized appointment reminders with dates and times of clients appointments."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

MJB

Marie-Julie B.

Beautician

> "Making an appointment is simple, taking payments too and QR codes are great."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7154787)

SH

Shannon H.

Dog groomer

> "The layout is harder to use than on a laptop"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7135945)

MF

Maria F.

Nail technician

> "I like how easy it is for my client to book appointments I like how easy it is to see my schedule and how affordable it is."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7159844)

AS

Angela S.

Owner

> "I also had an issue setting up my business hours."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

JG

Jazmin G.

Owner and Esthetician

> "Overall I think Goldie has been a good option for my booking system as I am newly getting my business started."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

MI

Michael I.

CMT

> "No Online marketing option via sms or email in mass text, mms leaves a mark - everyone knows other patients number which violates hipa..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___5073760)

JD

Jessica D.

Dog groomer

> "I like that there is an email sent out to clients to prompt them to leave a review!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7145549)

DM

Dan M.

Barber

> "They don’t book but it remains blocked for 30min to 1hr."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047865)

TP

Tink P.

Owner

> "It’s the small niceties such as staring workweek on Monday, a legible week view, and a simple website all at a great value."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6795389)

MK

Michael K.

Aesthetic practitioner

> "However, I only lasted about eight months there before realizing how much I missed the simplicity and user-friendly design of HeyGoldi."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7064812)

TC

Tiffany C.

Lead Esthetician

> "I love that I'm able to troubleshoot in real time with someone and the team is very responsive."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7162181)

BP

Bianca P.

Owner

> "Goldie customer service could be a little hard to get in touch with."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7074403)

SK

Samantha K.

Beautician

> "I love how it prompts me to take deposits and reminds me about appointments — it just makes everything easier."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

CG

Cassandra G.

Behavior Support Specialist

> "I have to say that it is a bit pricey."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7178453)

AW

Albert W.

Master Barber

> "The interface is clean, the menus are intuitive, and most features are placed where you’d expect them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

SM

Suzette M.

Pet Groomer

> "I can't make much updates or appointments on my pc without it freezing my phone app. When that happens I have uninstall then reinstall to..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___5004362)

JF

Joane F.

Nail artist

> "Good thing is that it has Appointment automatic reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7147956)

CG

Carrie G.

Cosmetologist

> "The only drawback I have is the pro and pro plus separation."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7032224)

JD

Jerilynn D.

Owner

> "I really like the appointment and scheduling management features, but I especially enjoy the expense tracking."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7034741)

JO

Joe O.

Owner

> "Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for days."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6679624)

[View Reviews](https://www.capterra.com/p/268055/Goldie/reviews/)

## User interface

No images or videos  
provided by vendor

4.75 (1,167)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Zipwhip

8/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/165106/Zipwhip/#features)

Goldie

Top features

23/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/268055/Goldie/#features)

### Recognition

Zipwhip is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Goldie

### Deployment & support

Zipwhip

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Goldie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zipwhip

-   By Twilio
-   Located in United States
-   Founded in 2008

Goldie

-   By Goldie
-   Located in United States
-   Founded in

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