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Looker brings the data and business teams together by making it easy for everyone to explore and understand the data that drives business.
And the customer service is amazing - they are super responsive and helpful. I over estimated how many IP addresses I would be processing, and they are giving me a refund.
The customer support is really bad. For the prices they charge, you would think you would get a reply when facing issues.
Very simple and has a free tier that is quickly able to be set up. The support team is incredible and are very helpful to try to get solved.
The customer support is really bad. I have sent 4 emails and made 3 tickets with reply.
Very flexible services, affordable pricing, fast customer support and efficient help. It helped us with re-directions for the website.
If you're not using an API, you need to use an executable, which could cause problems in corporate environments that lock down external software usage.
The excellent customer support, even for the free version.
I guess just the error message I got in the first place.
I love the ability to visualize all of the data in one space. Dashboard creation is easy and so useful.
Can get a bit confusing and confining with more complex queries/analysis. Machine written sql can be annoying.
We use ours with Redshift and Aurora and they take most advantage of both systems. Their super awesome customer support - always available chat who are really good at what they are doing.
To be fair, if you have a terrible underlying data warehouse, then all Looker will do is expose that.
It’s a good option if you want to do dashboards connected to google sheets. Also a good alternative to PowerBi.
Unfortunately, their documentation could use some improving as often I find myself confused and unsure what to do with their docs.
Looker has been a great and useful tool for out business. Where we've found challenges is in the specific data dictionary and set-up, which internally was not well prepared prior to implementation.
I dislike how long it can take certain reports in Looker to load.
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