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TWIPLA was built for entrepreneurs, marketers , agencies, and teams focused on site statistics and visitor behavior - without needing a technical or analytics background.
And the customer service is amazing - they are super responsive and helpful. I over estimated how many IP addresses I would be processing, and they are giving me a refund.
The customer support is really bad. For the prices they charge, you would think you would get a reply when facing issues.
Very simple and has a free tier that is quickly able to be set up. The support team is incredible and are very helpful to try to get solved.
The customer support is really bad. I have sent 4 emails and made 3 tickets with reply.
Very flexible services, affordable pricing, fast customer support and efficient help. It helped us with re-directions for the website.
If you're not using an API, you need to use an executable, which could cause problems in corporate environments that lock down external software usage.
The excellent customer support, even for the free version.
I guess just the error message I got in the first place.
Every function is clearly located at an easy to access place on the dashboard. The support offered is also amazing, from conducting demos to timely responses, the support team is very helpful.
They made it pretty hard to leave a bad review.
Th e best thin about Visitor Analytics was the price and the ease of access, walked you right through set-up. For someone that is not computer savvy, this was a great relief.
Not all visitor sessions can be recorded. I am unsure of the accuracy of the location feature.
It's a great tool if you want to know how the user interacted with your website information. I like knowing the location of the potential customers that are interested in our services.
Difficult to go from thing to thing... could be smoother interface / customizable to what you need to use it for.
I like the ease of letting me pinpoint where my visitors come from and what pages they have looked at. As an author and speaker that is important.
Heatmap still not available for use. Limited customization of dashboard.
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