Park vs RoverPass: Which is a better fit?

The Park team is amazing. From the introduction video that I could share with decision makers to the tweaking of our facility map, each step of the way was pleasant.

For us the cost being passed on to the customer was the biggest selling point as we don't have the added pressure of finding another avenue to return our losses from other similar products.

We love and highly recommend Park to any business that could benefit from all the perks and extras associated.

The inability to view an entire month's availability and bookings on the calendar.

Easy to use, great customer service, easy to navigate. Our employees appreciate that we chose a program that is easy to learn.

Fairly new to the market and can be confusing for non technical people to understand.

The owners care about their customers and their customer’s customer. They are willing to make their program the best experience for everyone involved in the booking process.

I would have been lost or paying more than I could afford as a start up business. They've helped me get organized.

I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.

Second, I have had several guests have to cancel and are very upset when the fees are not refunded. All they tend to see is "full refund if cancelled.

I love the fact that I can text/email the reservationists and even talk with them on the one, giving a more personal service. And their 'trouble-shooting' support staff are excellent.

The calendar feature is frustrating if you are doing multiple bookings or blocks for the same dates - after each one, it reverts back to “today. That gets time-consuming on our end.

My experience has been excellent. Great product with good support and ease of use.

I am not able to correct my mistakes in reservations, like a price change, once the credit card has been charged with only a deposit. I cannot change the final price without requesting support.

Great - because of their excellent customer service, RoverPass listens to their customers and makes adjustments to the system as needed.

Platform Fees are the biggest guest complaint.