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Engati vs TrueLark: Which is a better fit?

Updated on January 12th, 2025
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Summary
Features in Chatbot
16
Best performer
30
  • Contextual Guidance
  • Multi-Language
  • Pre-Configured Bot
15
30
  • Automated Routing
  • Process/Workflow Automation
User satisfaction
4.0
User reviews25
Ease of use
4.0
Functionality
3.9
Value for money
3.9
Customer support
4.2
4.7
User reviews45
Ease of use
4.7
Functionality
4.4
Value for money
4.6
Customer support
4.7
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

All enterprises Marketing Agencies Digital Marketing Companies Tech Resellers Small and Medium Businesses

We serve appointment-driven businesses in the dental, beauty, wellness, and fitness markets.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
165384
5 screenshots
169752
4 screenshots

Engati

Top Features
16/30
  • A/B Testing
  • Augmented Analytics
  • Automated Responses
  • Automated Routing
  • Canned Responses
  • Customer Support
  • Customer Surveys
  • For Sales/Marketing
  • Language Detection
  • Lead Capture
  • Lead Qualification
  • Process/Workflow Automation
  • Query Suggestions
  • Virtual Assistant
  • AI/Machine Learning
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Customer Experience Management
  • Customizable Branding
  • Intent Recognition
  • Live Chat
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Pre-Configured Bot
  • Proactive Chat
  • Sentiment Analysis
  • Transcripts/Chat History
  • Transfers/Routing
See All features
Hide Chatbot Software Features -

TrueLark

15/30
Show Chatbot Software Features +

Engati

--

TrueLark

--

Engati
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TrueLark
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Engati
  • By Avniro Group
  • Located in United States
  • Founded in 2016
TrueLark
  • By TrueLark
  • Located in United States
  • Founded in 2017
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