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Engati vs Conversational Cloud: Which is a better fit?

Updated on August 25th, 2024
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Summary
Features in Chatbot
16
30
17
Best performer
30
  • Canned Responses
User satisfaction
4.0
User reviews25
Ease of use
4.0
Functionality
3.9
Value for money
3.9
Customer support
4.2
4.4
User reviews40
Ease of use
4.3
Functionality
4.3
Value for money
4.2
Customer support
4.3
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

All enterprises Marketing Agencies Digital Marketing Companies Tech Resellers Small and Medium Businesses

Businesses of all sizes who are looking to transform how they communicate with their consumers to increase sales & improve customer care through web chat, SMS, Apple Business Chat, WhatsApp, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
165384
5 screenshots
225424
4 screenshots

Engati

16/30
  • A/B Testing
  • Augmented Analytics
  • Automated Responses
  • Automated Routing
  • Canned Responses
  • Customer Support
  • Customer Surveys
  • For Sales/Marketing
  • Language Detection
  • Lead Capture
  • Lead Qualification
  • Process/Workflow Automation
  • Query Suggestions
  • Virtual Assistant
  • AI/Machine Learning
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Customer Experience Management
  • Customizable Branding
  • Intent Recognition
  • Live Chat
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Pre-Configured Bot
  • Proactive Chat
  • Sentiment Analysis
  • Transcripts/Chat History
  • Transfers/Routing
See All features
Hide Chatbot Software Features -

Conversational Cloud

Top Features
17/30
Show Chatbot Software Features +

Engati

--

Conversational Cloud

--

Engati
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Conversational Cloud
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Engati
  • By Avniro Group
  • Located in United States
  • Founded in 2016
Conversational Cloud
  • By LivePerson
  • Located in United States
  • Founded in 1996
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