# Compare Momentum vs Microsoft Teams 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Momentum and Microsoft Teams based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/165392-168668/Momentum-Mobility-vs-Microsoft-Teams

---

# Momentum vs Microsoft Teams Features and Cost Comparison

Last updated March 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MomentumMicrosoft Teams2/4 selected

[Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.7 (101)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

[## Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.7 (101)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [101 reviews](#user-reviews)

Positive

95

Neutral

3

Negative

3

[## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting Price

$4.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [10,931 reviews](#user-reviews)

Positive

9,880

Neutral

852

Negative

199

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## Summary

* * *

Key features rated by users

Features selected based on 2,899 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Online Voice Transmission

NA

Video Conferencing

5.0

API

NA

Call Routing

4.7

100%Fit

High performer

Feature ratings

Mobile Access

4.4

Online Voice Transmission

4.7

Video Conferencing

4.6

API

4.4

Call Routing

4.3

User satisfaction

User satisfaction

4.7

User reviews[101](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.6

Customer support

4.6

User satisfaction

4.5

User reviews[10,931](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$4Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Momentum boosts communication by integrating managed network and Microsoft Teams, streamlining interactions, enhancing collaboration, and improving efficiency for businesses and customers.

Best for

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

## User reviews

Pros & cons

JJ

Jeremy J.

Senior Systems Manager

> "We came to them via an acquisition and despite a slightly rocky migration the service since going live has been..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6778439)

RL

Robin L.

Accounting Manager

> "If I am in areas where WiFi is weak, then call connections do not happen on both ends of the call."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6724487)

RP

Raj P.

Manager

> "Their team is knowledgeable, courteous, and always willing to go the extra mile to ensure customer satisfaction. If..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993)

NH

Nathan H.

IT Director

> "The PM is not able to answer all the questions and the workbook doesn't have great instructions."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6241203)

DS

Depei S.

Network Engineer

> "The aspect I admire the most is how effortlessly it integrates Microsoft Teams with VOIP, creating a unified..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495)

EF

EARL F.

PRINCIPAL

> "COMPLETE LACK OF SERVICE WAS MY BIG ISSUE - COULD NEVER REACH A HUMAN -"

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6508074)

PK

Paul K.

President

> "Giving customers pertinent information with our customized greeting strategy and therefore reducing the number of..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4749441)

JS

Josh S.

Controller

> "Prior account managers unwilling to work with our current needs. "

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6691267)

RP

Raj P.

Manager

> "From the moment I engaged with them, I experienced zero wait times, which is a rarity in today's fast-paced world."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993)

VR

Verified Reviewer

IT Support Technician

> "The ability to self-service our phone lines in the online Teams connector is lacking."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___5061045)

RP

Raj P.

Manager

> "They have set a benchmark in the industry with their zero wait times and unwavering commitment to excellence."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993)

MK

Matthew K.

IT Director

> "I haven't come across an issue that has made me want to leave any negative remarks."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6708833)

TG

Todd G.

Vice President

> "Anytime i had an Issue the support team was extremely fast in fixing any problem we might have had."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6780354)

TG

Todd G.

Vice President

> "I have yet had a bad experience to report."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6780354)

PG

Paul G.

CEO

> "I love the guided and variety of background sounds"

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6882269)

DS

Depei S.

Network Engineer

> "Currently, it doesn't operate as fluidly as I would like, leading to it being underutilized by our staff."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495)

RP

Raj P.

Manager

> "Zero Wait Times, Customer service and Reliable Technology"

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993)

DS

Depei S.

Network Engineer

> "One area that falls a bit short of expectations is their SMS functionality."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495)

AR

Andy R.

Purchasing

> "Their user portal call recording services are great to work with."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6719557)

JW

Jonathan W.

Web Developer

> "Call transfers can be a little tricky sometimes."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4974736)

JJ

Jeremy J.

Senior Systems Manager

> "We are generally very pleased with our Momentum service."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6778439)

KP

Kris P.

Principal

> "The service response, and lack of speed to get this issue resolved."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___5100388)

PK

Paul K.

President

> "They do a nice job especially for us as a small business where I don't have a team member that is dedicated to our..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4749441)

MPJ

Michael Paul J.

Managerial Consultant

> "I asked why we were being charged 3200 when our monthly bill was 160."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652)

MO

Mikael O.

Helpdesk II

> "Solid call qualityGreat softphone feature, for cases where the physical phone is not present."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4771194)

CH

Chelsea H.

Data and Operations Manager

> "The only complaint is that we are limited to 10 on our phone tree (which may have to do with our subscription..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4284700)

MK

Matthew K.

IT Director

> "Momentum has proven to be a valuable asset and partner in our business's success."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6708833)

KW

Kim W.

Program Manager

> "I have a "call forward" feature on one button, but it doesn't seem to work at all times I need it to."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4091336)

JS

Josh S.

Controller

> "Our new account manager is super helpful, and service is stable."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6691267)

MPJ

Michael Paul J.

Managerial Consultant

> "On Monday, 5/22, \[sensitive content hidden\] emailed that I was not authorized on the account."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652)

Jerry M.

IT Systems / Senior TelCom Engineer

> "That plan revolves around my office staff's needs and the flexibility of the system to help make business decisions..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___3969588)

GS

Geralyn S.

Senior Consultant - IT

> "There were challenges in getting all the numbers assigned to the right people during implementation that caused a..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4299296)

PG

Paul G.

CEO

> "Thanks, Momentum team."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6882269)

JC

Jessica C.

Office Manager

> "It was my first time calling to G12 communications since starting, failed to mention that I would be charged for a..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4319604)

JW

Joseph W.

IT Consultant

> "G12's process from initial inquiry, to creating scope of work, implentation, and follow up is exceptional."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6073188)

MPJ

Michael Paul J.

Managerial Consultant

> "No one called."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652)

DS

Depei S.

Network Engineer

> "G12 Communications not only offers technologically advanced solutions, but also excels in the sphere of customer..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495)

MPJ

Michael Paul J.

Managerial Consultant

> "No one called."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652)

JW

Jonathan W.

Web Developer

> "The phones we have from G12 have lots of features, and customer service is great when I've needed help."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4974736)

Jerry M.

IT Systems / Senior TelCom Engineer

> "Our previous provider COULD NOT keep up with our UCaaS growth potential. "

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___3969588)

DK

Dave K.

Sales and Mareting

> "G12 has the ability to scale seamlessly with a small business. As we grow as a business and our needs change, G12..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4170450)

BG

Brian G.

Director of Sales

> "Not the best software if you are looking for a ton of features and benefits."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___3498728)

[View Reviews](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/)

VR

Verified Reviewer

Development Coordinator

> "It acts as a branch of the Microsoft Suite of applications, giving easy access to things like Outlook Calendar, Sharepoint, Onedrive, and most importantly, a chat feature."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7037457)

CP

CANDICE P.

Account's officer

> "Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199)

SA

Samer A.

AI Researcher

> "It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7109974)

Marco C.

Pre Litigation Legal Assistant

> "Sometimes, when I'm working on external websites and leave the application minimized, my status changes to "away," which is detrimental to me even though I'm attentive to any notifications from..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068073)

RM

Renee M.

Paralegal

> "I enjoy Microsoft Teams ability to multitask within the application allowing for access to calls/video chats/calendaring and access to other applications makes this program very convenience and..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7064961)

Susana F.

Client Relationship Manager

> "At times, the platform can feel a bit overwhelming because there are many features and channels, which can make it harder to find specific conversations or files quickly."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7095750)

VC

Vicente C.

Quality Technician

> "It is a powerful tool form team communication, combining chat and video calls, file sharing and collaborative document editing all in one place."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7099328)

BB

Brendan B.

Operations Lead

> "As an operational leader I am in many group chats, but the number of times I receive notifications for messages that are not relative to my role is frustrating and 99% of them come from Team..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7040514)

CT

Cameron T.

IT Service Desk Analyst

> "Microsoft Teams is a key way for our business to conduct it's essential communication, allowing our business to effectively collaborate and allows us to provide good synergy when completing..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102044)

NEN

Nicole Ellis N.

Lending Operation Assistant Manager

> "However, I’ve encountered a few technical challenges, including the inability to use noise-canceling features, occasional app loading issues, and intermittent microphone access during..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6838566)

Eric N.

BDR

> "It centralizes everything and is good for internal comms + nicely integrates with my calendar across the board whether with hubspot, outlook or another external booking system."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7109270)

DY

David Y.

Associate Director of Performance

> "Even a video recording option is available but beware, it takes up a lot of memory space if the meeting is a long one."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7041806)

JPN

Jean-Pierre N.

Instructional Designer

> "I like Microsoft Teams because it has powerful features such as chat, video meetings, calls, file sharing, offAI summaries for conversation, and a user-friendly interface."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7063968)

EW

Evelyn W.

IT Assistant

> "It has too many tabs and alert settings overwhelming to handle, and lacks simple way to lock some channels read‑only and less popup noise when people react with emojis"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6803833)

DB

DeForest B.

Sr Specialist

> "I liked that Microsoft Teams centralized chat, meetings, and file collaboration in one place, with strong Microsoft 365 integration that made teamwork more efficient and reduced email..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7098006)

Ajay P.

Researcher

> "When you upload files to a conversation, they all get dumped into a single channel root folder, which can turn into a mess. If you try to organize them into properly labeled folders, the links..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6849053)

PR

Paras R.

Quality Assurance

> "I like how Teams offers great value for money by combining dependable team communication channels, outstanding group meetings and smooth testing tool integration into a user-friendly platform."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7044361)

Matt B.

Director of Products

> "My only complaint about the video meeting part is that Microsoft still doesn't let you choose the quality level of your outgoing video feed."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7083617)

EB

Emma B.

Financial Controller

> "By using Teams as a central platform, communication within an organisation can be streamlined, and having fewer applications running helps improve system performance and reduce storage usage."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7084889)

CP

CANDICE P.

Account's officer

> "What you liked least about Microsoft Teams was how it sometimes felt heavier than it needed to be. When you were trying to get something done quickly, it could lag, freeze, or take a moment to..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199)

CP

CANDICE P.

Account's officer

> "You appreciate structure and clarity, and Teams gives you that organised channels, easy file sharing, and a clean way to keep work, messages, and meetings connected."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199)

BB

Brendan B.

Operations Lead

> "There is only one issue I take with MS Teams. When added to a Team Channel there is no way to turn off notifications barring leaving the team in the app."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7040514)

Sofia L.

Head Administrator

> "The Teams feature which allows us to keep organizational docs and systems in a shared place for all to access and interact with."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7058619)

HJ

Heather J.

Instructor

> "Performance glitches, my mic does not always hook up correctly, complex permissions, and strict channel limits."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102438)

Meshv P.

Salesforce Developer

> "It support integration with other Microsoft tools such as Microsoft 365 and Outlook and OneDrive make super convenient for handling documents and improve productivity."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7106771)

HB

Holly B.

Professional recruiter

> "The quality of the video calls were glitchy. If you had other tabs open it may be delayed on the streaming"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7076367)

Zach P.

Social Media Coordinator

> "For organizations that are hybrid or fully remote Teams is a great tool for team collaboration and it is also convenient to be able to simultaneously work on projects in Excel/Powerpoint etc..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102339)

JA

Jess A.

Creative Designer

> "sometimes the system glitches which make a team member miss the meeting or key information from shared during the glitch in the meeting"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7085026)

FM

Flavio M.

Senior QA Analyst

> "Integration with other tools under Microsoft 365 is also great, for example integrates calendar with Outlook and makes it easier to plan calls between people in our team."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102140)

Julia W.

Director of HR

> "The cost of Teams is expensive and not being able to view messages between other employees as a Global Admin on the account."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7092826)

MG

Matt G.

Manager

> "I find there are so many applications you can connect to enhance your experience for employer and employee communication and collaboration and ways to customize teams to fit your project or..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7082455)

AD

Alto D.

Operations Manager

> "Notifications are hit or miss and if you are in a lot of chats it can get a little messy trying to keep up with everything."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7100849)

HH

Hassan H.

Call Center Rep

> "I use it lots for meetings, communication between my team and I, I am in groups and am able to be in touch with our company and announcements."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7047377)

Osama A.

Full Stack Developer

> "This app feels slowat times and bit confusing for new users. As it has a lot of features, which can sometimes make it hard to find simple things quickly."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7091637)

VR

Verified Reviewer

Manager

> "I do like the ability to send emails and team meeting via Microsoft and the link be directly attached to the invite for the video call"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7038249)

RE

Rizi E.

Technical Specialist

> "Video calls tend to consume significant bandwidth, and performance can drop if the internet connection isn’t strong."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7055711)

Maxwell P.

General Manager

> "It effectively combines our meetings, chat, and file collaboration into one single hub. While it can feel a little bloated at times compared to lighter alternatives, the sheer amount of..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7059268)

PatJohn A.

Instructor Designer

> "Important messages can get buried without clear norms around channel usage, notifications, and file organization."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7084155)

PW

Pixiang W.

scientist

> "It is available on desktop, mobile, and web for flexibility and works perfectly with Outlook, SharePoint, OneDrive, and other Microsoft apps for collaboration."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7053868)

AM

Abhinav M.

Medical Assistant

> "There are a lot of extra tabs sometimes that makes it a little hard to navigate the app on my phone."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7071131)

TG

Tamara G.

UR nurse

> "It provides you with the ability to be connected at all times with your team and also explore multiple channels or ways of communication."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7045780)

ME

Madison E.

Quality Improvement Consultant

> "I do not like that Microsoft Teams does not often alert you if you've received a message if you do not have your browser open"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7024158)

PS

Paul S.

Software Engineer

> "It integrates well with all our other Microsoft products to provide a plug and play solution to our communication needs, both internally and externally."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7083108)

Althamash Khan Y.

Systems Engineer

> "I've also noticed occasional bugs, such as the app not accepting an external microphone during calls."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068916)

GH

Greta H.

HRIS Analyst

> "The ability to react to messages with any emoji and having gifs available brings a lot of joy to our team chats and builds camaraderie."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7044652)

JMH

Ja'Michael H.

Realtor

> "I’m not a big fan of Microsoft Teams. While it offers a lot of features, the platform often feels cluttered and less intuitive compared to other communication tools."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7059883)

Muhammad Zohaib A.

Social Media Marketing Expert

> "Microsoft Teams is very good for scheduling meetings, interviews and you can also save your customized written templates to use for quick response."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7051862)

DD

Dustin D.

President and CEO

> "During the early days of the launch, call quality was poor, there were no backgrounds and the chat feature was clunky."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7094832)

SL

Samuel L.

Mortgage Loan Officer

> "Microsoft Teams enable us to plan, hold and join virtual meetings with clients and explain loan application and review applications in a few clicks."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6779640)

DM

David M.

Technical Support Engineer

> "I hate the fact that notifications are loud in all channels, and after some time, it might be quite difficult to find a single valuable message."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7065658)

MS

Mitchell S.

Owner

> "The video call feature is the best feature, it integrates really well with Outlook calendar, and the ability to see the status of your team is helpful."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6860503)

AG

Amita G.

Learning and Development Coordinator

> "It's not very pleasing on the eye and i don't like how it is synced to MS outlook, so you get email alerts twice."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7042882)

VC

Vicente C.

Quality Technician

> "It combines chat, video calls, file sharing, and collaborative document editing all in one app."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7099328)

Jay P. G.

Principal

> "There seemed to be times when we could not include an actual meeting link without starting at our calendar."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7114098)

EM

Edward M.

General Manager

> "The flexiblity to use Teams on various devices, switch from one device to another, and easily integrate with file sharing on OneDrive is essential to our daily workflow and organization..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6810240)

SR

Sam R.

Residency Program Administrator

> "I do seem to have connection issues with video occasionally, and the same connection does not pose those issues for Zoom."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7116795)

MM

Madellene M.

Founder and CEO

> "Channels keep student cohorts by program type, while integrated calendar and file sharing make visa document reviews seamless and screen sharing video calls intimate and comprehensive."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7003567)

JPN

Jean-Pierre N.

Instructional Designer

> "I also noticed that it is a complex file organization, and the channel setup can be challenging."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7063968)

EM

Edward M.

General Manager

> "From chat messages to invididuals to using Teams Channels to quickly share relevant and timely information, the platform allows for 24/7 integration with our operations and allows for..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6810240)

SG

Sergio G.

IT Engineer

> "For example, when you go into a private chat details and "shared" tab, you can see "recent", "files" and "links", but you can't find the shared pictures easily, so if you need to find any, you..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6693448)

MH

Mert H.

Ph.D student

> "Teams offers reliable video conferencing with useful features like screen sharing, live captions, and breakout rooms, which make meetings more accessible and engaging."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6807388)

VR

Verified Reviewer

Manager

> "There is one thing that is less desirable about this software and it is the glitch of switching apps and going back on the app."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7038249)

AW

Amar W.

Desktop Analyst

> "As per my experience, ms teams is good chatting and communication application, we can schedule meetings, invite multiple peoples including video calls, people can share screen with each other..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6845370)

VR

Verified Reviewer

Manager

> "Slow to start up, last update reconfigured certain features inconveniently, forces you to go on newest update."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7089762)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "With integrated chat,file sharing and access to tools like PowerPoint, Excel and our CRM systems, I can manage entire campaigns, follow up with leads and collaborate with colleagues without..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6780629)

NO

Niamh O.

Researcher

> "Sometimes I have had issues trying to login when switching between work and personal accounts but that could just be my own issue rather then Teams"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7104522)

HR

Hayden R.

Graphic Designer

> "A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7116500)

FR

Florian R.

Quality

> "The app can feel heavy at times, especially during large meetings or when switching between channels."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7049169)

VR

Verified Reviewer

Case Manager

> "Using Microsoft Teams is not only super easy, you can use it for communicating with others on your team, schedule meetings, and keep everything you need in one calendar!"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7018866)

JD

Jonathan D.

Asset Manager

> "Teams can feel a bit messy, and sometimes it’s hard to find old messages or files."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7045300)

Thaura G.

Director

> "At my organisation, Teams allows us to manage our daily life, from calls and videoconferences to file exchanges and text messages"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6868234)

Lauren S.

Administrative Associate

> "This forces all attendees to have to re-accept the invitation and can create confusion."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7079593)

OI

Obehi I.

Executive Director Business Development

> "I use it the most to carry out meetings with the company’s clients and it has the best tools to control the flow of conferences that we have on the web."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7008494)

TC

Takhia C.

Hairstylist

> "The main thing I dislike about Microsoft Teams is how sometimes the quality of the sound during calls or video calls can be a little up and down."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6780306)

EJ

Ethan J.

Auditor

> "This allows me to use a communication app in cohesion with my planner, reminding me of upcoming meetings."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7093930)

VR

Verified Reviewer

Electrochemist

> "The software updates between application vs. desktop/online can be troublesome when trying to join meetings as it requires an update before."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6881715)

VR

Verified Reviewer

Tech support

> "It is dependable when it comes to meetings and provides powerful capabilities in the area of communication and collaboration. Although the performance can be still optimized, and interface..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6871705)

LD

Laura D.

Medical coder

> "Skype lacks the ability to create quick meetings with multiple people by sending out one link, so it is not as useful for group calls."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6558355)

AC

Andrea C.

CSR

> "It has streamlined communication in my workplace and reduced the need for endless email chains. While there’s still room for improvement in speed and simplicity, Teams remains a dependable..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7012367)

MG

Matt G.

Manager

> "The connectivity of headphones and video seem to have a lot of issues. "

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7082455)

[View Reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

## User interface

No images or videos  
provided by vendor

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

4.46 (10,931)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Momentum

13/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/165392/Momentum-Mobility/#features)

Microsoft Teams

Top features

21/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/168668/Microsoft-Teams/#features)

### Recognition

No recognitions have been awarded to Momentum

No recognitions have been awarded to Microsoft Teams

### Deployment & support

Momentum

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Teams

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Momentum

-   By Momentum
-   Located in United States
-   Founded in 2001

Microsoft Teams

-   By Microsoft
-   Located in United States
-   Founded in 1975

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