Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Our software suite is designed for the unique business workflow requirements and the end-to-end needs of individuals who live in senior living.
Healthcare teams and practitioners
The best thing about this product from an inpatient hospice standpoint is the ability to document in the Agency Front Office via the internet site.
After countless interviews with "experts" on staff we were not able to fix our problems but were told they would still enforce our contract. An expensive mistake for us.
Overall, our experience has been very positive, and we would recommend using Brightree.
Vendor won't release us from contract and we are stuck with a product that doesn't suit our customers needs.
The staff at Brightree is great to work with. They treat us like partners.
This integration is critical in the areas of disease management, telemedicine, and data analytics. The scheduling component is by far the weakest area of the Brightree EMR product.
I find it much easier to do a chart audit from my desk. I am very impressed with the reports that that allow me to keep updated on our financial status on a daily basis.
System is not very easy to customize, and if you need a custom report, it is very expensive to have done. They will not let you self host their platform, which makes data access very difficult.
The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.
I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.
The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.
There is very limited options to converse with clients between appointments and no notices when a client puts in a note.
The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.
I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.
We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.
Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.
MatrixCare Senior Living Facility
Carepatron
Top FeaturesMatrixCare Senior Living Facility
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: