---
title: "Compare Mend.io vs Healthie 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Mend.io and Healthie based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/165634-167439/Mend-App-vs-Healthie"
page_type: "comparison"
language: "en"
---

# Mend.io vs Healthie Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Mend.ioHealthie2/4 selected

[Mend.io](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.4 (124)](https://www.capterra.com/p/167439/Healthie/reviews/)

[## Mend.io](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

AH

AL

JP

Based on [920 reviews](#user-reviews)

Positive

843

Neutral

47

Negative

30

[## Healthie](https://www.capterra.com/p/167439/Healthie/)[4.4 (124)](https://www.capterra.com/p/167439/Healthie/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [124 reviews](#user-reviews)

Positive

106

Neutral

10

Negative

8

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### RXNT

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* * *

Starting Price

$32.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

86%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Zanda

4.6 (209)

* * *

Starting Price

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Flat Rate,Per Month

Free Trial

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of reviewers  
rated it above 4 stars

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### SimplePractice

4.6 (2,827)

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Starting Price

$49.00

Flat Rate,Per Month

Free Trial

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User rating

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of reviewers  
rated it above 4 stars

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### CharmHealth

4.2 (153)

* * *

Starting Price

$25.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,104 reviews from telemedicine software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Missing features

Feature ratings

HIPAA Compliant

4.8

E-Prescribing

NA

Charting

4.7

Appointment Scheduling

4.8

Confirmations/Reminders

4.8

78%Fit

High performer

Feature ratings

HIPAA Compliant

4.7

E-Prescribing

3.3

Charting

4.4

Appointment Scheduling

4.0

Confirmations/Reminders

5.0

User satisfaction

User satisfaction

4.6

User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[124](https://www.capterra.com/p/167439/Healthie/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$19Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Mid-market and enterprise businesses in financial services, software, technology, healthcare, and other regulated industries.

Best for

Healthcare providers, wellness providers, digital health startups, group practices, and private practices.

## User reviews

Pros & cons

AH

Alexandra H.

Patient

> "Mend is a wonderful online method to attend medical appointments for those who lack transportation,..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "The slightly more noticeable (than in other video calling software) lag in transference of sound..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

AL

ABIGAIL L.

I dont know

> "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098)

DS

Derek S.

XxxxxxxxxX

> "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976)

JP

Jaden P.

Direct Support Personnel

> "Convenience Steady Connection- presented no problems accessing the system."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648)

AC

Admir C.

Driver

> "Sometimes the bars would go from full green to two red and even one red so it worried me that there..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

EB

Elizabeth B.

Teacher

> "I was able to make a quick appointment to request a prescription refill, right from home, after..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345)

AR

Angela R.

patient

> "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709)

SC

Susan C.

Assistant Chair of Biosciences

> "It was a great alternative to have a video appointment today so I could get started on my medical..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836)

NB

Nicoletta B.

Hospitality Assistant

> "The connection bars making you think the videocall won’t work when it ends up working."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514)

CR

Christi R.

Deli clerk

> "I am so so so so need and to know that there is a group that has my back is an espresso positive..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642)

JD

Jacob D.

Food runner

> "Full-screen in landscape mode didn't work properly, through the web page on chrome"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397)

MD

Michael D.

Manager

> "Good pre test for connection and audio/visual and the reminders were nice"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919)

SG

Shane G.

None

> "Small images on screen may impair nonverbal communication."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497)

AC

Admir C.

Driver

> "It was great this time around. Once I had an audio issue because someone called in the middle of my..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

IS

Ian S.

COO

> "Software was a little clunky, I couldn't swap camera inputs easily."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

AG

Ashley G.

Server

> "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504)

ES

Ellesse S.

Transportation Services

> "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894)

RM

Roxanna M.

Residential assistant

> "Thank goodness for this being mental health is needed but not every mother wants to bring all there..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183)

SM

Shawna M.

None

> "I dont like the video at beginning where it repeats same info."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "So glad someone figured out a way to make this type of technology be HIPAA compliant."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

JN

Jeremy N.

Engineering Manager

> "Sometimes I lose the invitation in my email."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273)

AF

Alec F.

Line Cook

> "I feel like it's a good thing for people who don't need to or cannot make a hospital visit."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777)

TL

Tammy L.

Librarian

> "Sometimes scheduling time can be hard."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790)

DC

Devi C.

Administration

> "The personal care, attentiveness, and easy access to medical care in a timely manner"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556)

CC

Catherine C.

Not working

> "Please note that the review was the most unsatisfactory part as there was no way to skip certain..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

SS

Stan S.

Business Consultant

> "The ease and convenience of having the session from my home computer."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252)

RB

Rhonda B.

Human Resource Specialist

> "I worry about not being able to connect."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998)

JG

Joseph G.

Variety Content Creator

> "The ability to take care of appointments remotely helps free up a ton of time for me to get other..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176)

TD

Toby D.

Na

> "The call quality isn't always the best..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004)

TF

Tavia F.

None

> "The intake person and the doctor were both consummate professionals, thorough and clear while also..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445)

IS

Ian S.

COO

> "I tried to book an in-person, wait was one hour."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

VZ

Vera Z.

NA

> "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817)

SD

Scott D.

designer

> "Image for a third attendee was dark, therefore not a consistent image quality."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907)

JR

Jonathan R.

Artist

> "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive,..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255)

LC

LYNN C.

CEO Owner

> "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579)

NM

Norman M.

Facilities Services Coordinator

> "Easy to sign on and the same time next week which is great for my schedule and convenient."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345)

LM

Lorin M.

BIM technician

> "Regestration took a while and figuring out the camera and mic access was tricky."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147)

CB

Clarice B.

Cosmetics industry

> "Doing my video appointments are easy from the convenience of my own home the days of the week and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990)

MLP

Mary Lou P.

COO

> "The telehealth link for the waiting room did not work at first"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041)

AN

Alicia N.

Forklift operator

> "I like there are videos while you are waiting."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883)

JF

Jenny F.

Therapist

> "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session...."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069)

LP

LaDonna P.

Warehouse expeditor

> "She answered all my questions and help me set up the appointments"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511)

AR

Amanda R.

Home maker

> "Microphone problems, and sometimes the camra freezes up"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843)

TS

Tate S.

Subway

> "It was a quick and simple video call and everything was explained"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647)

SS

Sami S.

Therapist

> "She didnt seem very personable i dont know."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230)

RS

Rob S.

Principal Software Engineer

> "Very easy to use and convenient in that I could take care of my issue from my home."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443)

CC

Catherine C.

Not working

> "Notice from scheduling platform was inconsistent with actual appointment."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

DM

Diana M.

Unemployed

> "Easy access and a great to have and it has greatly helped me with alot of different things."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217)

CS

Chris S.

Patient

> "This is not an appropriate survey for the patient user."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655)

TL

Tracy L.

Office Manager

> "The nurse were very informative about my health issues. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228)

JR

Jennifer R.

Cleaning, painting, hanywork

> "so i wasnt able to make eye contact and talk to my counselor."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

NB

Nyla B.

Patient

> "Helping me to grow."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6520098)

CW

Christina W.

Clinical Manager

> "The screen was tiny for my face."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622)

MG

Myrna G.

Special Ed paraprofessional

> "Easy access and great communication with the Nurse Practitioner"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685827)

JR

Jennifer R.

Cleaning, painting, hanywork

> "I couldnt hear very well i had to hold the phone to my ear"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

TL

Tracy L.

Office Manager

> "She gave me great pointers regarding my health"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228)

BD

Bradford D.

Therapist

> "Mend does not allow the user to speak with clients and schedule simultaneously. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364)

MS

Melissa S.

Director

> "Feeling cared for, deserving of a health care provider’s interest."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6710606)

JH

Jessica H.

LMFT

> "The connection is slow and there are many dropped video calls."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917)

VO

Vibeke O.

Patient

> "I have been so pleased with the healthcare I am getting, and how everything is explained so..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6693654)

GB

Gerard B.

Attorney

> "I don't even know how I would or could improve this service at present."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

KB

Karla B.

Office Manager

> "Also had a good picture quality."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6664051)

ME

Maria E.

Therapist

> "It’s prone to crash on even chrome browsers"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964)

AR

Adam R.

Master HVAC

> "I have a follow up tomorrow and in a week and I’ll have a better understanding."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6643121)

LS

Lawrence S.

Assistant Principal for Adult Counseling

> "sensitive content hidden\] was very patient in repeating and explaining questions I did not..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081)

EB

Eric B.

Boss

> "It's always an easy connection to do . As I'm a rookie with computer operations )"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6560672)

MM

Monique M.

LCSW

> "I cannot schedule patients from my phone?"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116)

PW

Patricia W.

CEO

> "My experience has been from a patient's point of view and applies to the internet quality and the..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469)

AS

August S.

Mobile Notary

> "I cant think of a single thing about this service that I would change."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093)

JF

Joy F.

patient

> "very informative and not time consuming"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6504800)

MC

Marybeth C.

Grill Room

> "THERE WAS NOTHING THAT I CAN SAY I DID NOT LIKE ABOUT THIS TELEVISIT"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087008)

PA

Phillip A.

Chief Handyman for my wife

> "Video quality was good. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6669196)

KW

Katherine W.

Counselor II

> "The video glitches and audio."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4261215)

VO

Vibeke O.

Patient

> "I was so thankful for this call, Nicole's friendliness and how thorough she was."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6693654)

PZ

Patti Z.

retired

> "once in awhile i have trouble logging on but i think it’s more because of my phone than the system"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799)

CL

Cheryl L.

Teacher

> "The convenience and simplicity of the appointment"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6775892)

TN

Thien N.

Founder

> "At times the audio and video can be glitchy, but that is an issue that has to do with combined..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3196147)

JR

Judy R.

Teacher

> "my NP was personable and friendly- she asked all of the right questions"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6666364)

JW

James W.

Senior Network Admin

> "Their is nothing you can do to control what happens on the end user side."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "So glad someone figured out a way to make this type of technology be HIPAA compliant."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

TS

Tracy S.

Access Department Coordinator

> "However, learning and acclimating myself to the processes required to do so are not particularly..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2855262)

YR

Yvonne R.

Teacher/substitute

> "Convenience and information at your fingertips."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4968708)

NM

Nicole M.

Clinical Supervisor

> "As with all technology, there were some technical issues on the user end."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2411077)

CM

Christine M.

Psychologist

> "Easy to use instructions were clear good use of visual reinforcement large circle with check mark"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3276986)

AA

Audryn A.

Student

> "Tech support is not as helpful as I would like it to be."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2769470)

DM

David M.

owner

> "Good interface, but does take a little while to get used to."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3180147)

RA

Rannon A.

Clinical Supervisor

> "Unresponsive and overall bad tech."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2420817)

MS

Matthew S.

Producer

> "Video feature integrates well in web format."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4372911)

KJ

Kyle J.

Director of IT

> "We don’t use all the features we purchased and it is not integrated with our EMR scheduling."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2420662)

KK

Kris K.

Organist

> "Good streaming with therapist as well as audio"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4251291)

ME

Maria E.

Therapist

> "Not intuitive"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964)

KP

Kathleen P.

Owner

> "Not having to drive back and forth to just see a therapist for 30 minutes is really great."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2472674)

AR

Alison R.

APRN

> "Hard to use. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4348608)

MS

Michelle S.

psychologist

> "Overall ok, but could sure be improved w/ features & integration with EHR"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___2811424)

AR

Alison R.

APRN

> "Not intuitive. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4348608)

DM

Diana M.

Unemployed

> "Easy access and a great to have and it has greatly helped me with alot of different things."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217)

GB

Gerard B.

Attorney

> "I don't even know how I would or could improve this service at present."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

BC

Bruce C.

Teacher

> "Very knowledgeable. Explained throughly and in simple terms that i could understand."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6769878)

AS

August S.

Mobile Notary

> "I cant think of a single thing about this service that I would change."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093)

AR

Andrew R.

Medicare sales

> "It was a thorough easy process."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620576)

KC

Katie C.

Clinician

> "That could just be the nature of the services that we used it for, as there may be no good way to..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232)

CM

Cristian M.

Agent

> "Reallt easy to use and very helpful in a difficult time."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6517431)

VS

Venus S.

Founder

> "I don't have anything to criticize about this service."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4895420)

[View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/)

NN

Nabil N.

IT Manager

> "The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7144131)

AS

Alexa S.

Registered Dietitian

> "One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7127082)

GM

Govind M.

Health Coach

> "Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6631449)

GM

Govind M.

Health Coach

> "Additionally, customization options are limited for some workflows, which may not suit all practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6631449)

Suzanne I.

RDN, Owner

> "I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6702214)

MB

Mary B.

Health Coach

> "Honestly I dislike the inability to pare down the multiple gender options to just simply male or female."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

KM

Kit M.

Co-founder, Clinical Director

> "Coming from a more traditional, clinically oriented ERH platform, Healthie provides what I and my practice need to compete..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

BW

Barbara W.

NBC-HWC Board Certified Health and Wellness Coach

> "Some of the features and tools aren't that intuitive to use."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701415)

KM

Kit M.

Co-founder, Clinical Director

> "Healthie has equipped me with the tools I need to automate keeping my patients engaged and learning between visits."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

NS

Nonu S.

CEO

> "don't get looped into their marketing tactics"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

KM

Kit M.

Co-founder, Clinical Director

> "I cannot wait to design, build out and implement new programs using the many patient education and engagement tools..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

NS

Nonu S.

CEO

> "No customer support."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

Carrie L.

Owner, Integrative Health Practitioner

> "They have very cost effective options for practices that are just starting out, and they have very advanced optioins for..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6885212)

KR

Kelson R.

Clinician and Manager

> "The way it is currently set up is not great. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6794071)

CD

Cheryl D.

Owner

> "Healthie has amazing features and a very helpful and informative email newsletter that really helps practitioners learn..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6724004)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Has some good features but the customer service makes it not worth it."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

Amber K. R.

CEO, Nutritionist, Health Coach

> "Being able to test the platform as you build your business and client stream supports not only practitioner growth but..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6786342)

KO

Kenzie O.

Nutritionist

> "It is hard to get a hold of anyone, and unless you are on a premium plan, they will not call you to help you navigate the..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4554732)

LF

Lidia F.

RDN

> "Great overall, but please create a place to leave feedback for improvement and better access to sup."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7148497)

HS

Heather S.

Physician Assistant

> "The lack of access to support and how they field questions is my biggest complaint."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

LB

Lynn B.

Dietitian

> "Good, it makes documentation a smoother process and it organizes my notes and goals for each client."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701320)

HS

Heather S.

Physician Assistant

> "Also, the delayed billing in this age of technology just doesn’t add up."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

JR

Jayne R.

Owner, CEO

> "It helps me provide a HIPAA secure platform for my clients that levels up my professionalism."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701378)

NB

Nicole B.

FNP-C, Owner

> "The customer service team would not respond to questions/concerns for sometimes a week or more at a time. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4930181)

BW

Barbara W.

NBC-HWC Board Certified Health and Wellness Coach

> "It has been a great tool that helps me manage client intake and interactions, and for monitoring client progress."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701415)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Horrible customer service"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

BS

Bec S.

Mindset Coach and Hypnotherapist

> "The sound and video quality is great on calls with clients and my clients seem to find the platform easy to navigate also..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6777989)

HS

Heather S.

Physician Assistant

> "No instructions for patients to navigate website."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

MB

Mary B.

Health Coach

> "I appreciate that I can have up to 9 clients on the platform without paying for the service as my practice is still very..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

Ani P.

Pain Resolution

> "That will not work for massage therapy practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4544719)

MB

Mary B.

Health Coach

> "I really don't have a lot of time to create my own so it's been helpful to navigate with the preloaded ones then tweak for..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

BB

Barbara B.

CEO/ Founder

> "I am not sure why i have to reload (from my PC) the frequently used documents to each clients profile."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___3272195)

CL

Cassandra L.

Nurse practitioner

> "Overall good, however my understanding of everything when it was first presented was not that I would have to purchase the..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6784703)

VA

Victoria A.

MD

> "Unreasonable cancellation policies. When you compare to other platforms they are actually quite expensive and offer less..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___3285936)

Dr. Jeanette D.

President

> "As a Doctor of Physical Therapy who owns a cash-based virtual business and provides wellness services, Healthie allows me..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6027457)

NB

Nicole B.

FNP-C, Owner

> "The customer service is absolutely awful. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4930181)

VR

Verified Reviewer

Lifestyle Medicine Physician

> "I look forward to continue to use Healthie in my health practice as I transitioned from health coaching with it."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7069090)

HS

Heather S.

Physician Assistant

> "Billing feature is terrible."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

CW

Cassidy W.

Health Coach

> "Healthie is a thorough and well rounded platform that meets a majority of needs for my practice all in one place."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6724679)

VR

Verified Reviewer

Founder and CEO

> "The calendar is not intuitive, admin settings are not all-inclusive, and we still have so many questions."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

MB

Mary B.

Health Coach

> "This is a very user friendly platform for the technically challenged and those who simply do not have time to create forms..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

VR

Verified Reviewer

Founder and CEO

> "If you're a growing business, Healthie gets expensive quickly."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

JR

Jayne R.

Owner, CEO

> "I also like that you're partnering with other apps and businesses to expand the offerings instead of building it all out..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701378)

VR

Verified Reviewer

Founder and CEO

> "I'm not thrilled with Healthie, especially with this new charge."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

LB

Lynn B.

Dietitian

> "It helps me immensely charting using professional language."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701320)

HS

Heather S.

Physician Assistant

> "No instructions for patients to navigate website."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

VS

Victoria S.

CEO

> "Easy to use and has templates so you don't feel like you're starting from scratch when creating forms."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6777354)

BW

Barbara W.

NBC-HWC Board Certified Health and Wellness Coach

> "Some of the features and tools aren't that intuitive to use."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701415)

SG

Stephanie G.

CEO

> "I have received assistance promptly every time I requested help and I have not had any trouble with functionality, nor..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701504)

NS

Nonu S.

CEO

> "don't get looped into their marketing tactics"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

VR

Verified Reviewer

Lifestyle Medicine Physician

> "It’s so versatile for a range of practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7069090)

NS

Nonu S.

CEO

> "No customer support."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

Dr. Jeanette D.

President

> "The client portal is also user-friendly and allows me to communicate within the Healthie app via text, PDF, or video."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6027457)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Has some good features but the customer service makes it not worth it."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

AS

Aimee S.

Nutrition Counselor

> "Overall, Healthie has met (and in some areas exceeded) my expectations for Client Management, Program Delivery,..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6382267)

NB

Nicole B.

FNP-C, Owner

> "The customer service team would not respond to questions/concerns for sometimes a week or more at a time. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4930181)

SG

Stephanie G.

CEO

> "There are a wide variety of resources and the support staff is responsive."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701504)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Horrible customer service"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

[View Reviews](https://www.capterra.com/p/167439/Healthie/reviews/)

## User interface

[Mend.io](https://www.capterra.com/p/165634/Mend-App/)

4.60 (920)

[Healthie](https://www.capterra.com/p/167439/Healthie/)

4.36 (124)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Mend.io

31/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Charting And Documentation
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   EHR Integration
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliance
-   HIPAA Compliant
-   Live Chat
-   Low Bandwidth Support
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Practice Specific
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal

[See all features](https://www.capterra.com/p/165634/Mend-App/#features)

Healthie

Top features

40/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Charting And Documentation
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   EHR Integration
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliance
-   HIPAA Compliant
-   Live Chat
-   Low Bandwidth Support
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Practice Specific
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal

[See all features](https://www.capterra.com/p/167439/Healthie/#features)

### Recognition

No recognitions have been awarded to Mend.io

Healthie is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Mend.io

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Healthie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mend.io

-   By Mend
-   Located in United States
-   Founded in 2014

Healthie

-   By Healthie
-   Located in United States
-   Founded in 2016

## Popular Comparisons

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4.6

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4.6

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4.4

[View full comparison](https://www.capterra.com/compare/130710-167439/SimplePractice-vs-Healthie)

[Mend.io](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

vs

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Contact vendor for pricing

Price

$75/month

4.5

Features

4.4

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144484-165634/InSync-EMR-vs-Mend-App)

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.36 (124)](https://www.capterra.com/p/167439/Healthie/reviews/)

vs

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.62 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

$19/month

Price

$19/month

4.2

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/167439-180530/Healthie-vs-Power-Diary)