# Compare Mend vs Healthie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mend and Healthie based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/165634-167439/Mend-App-vs-Healthie

---

# Mend vs Healthie Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MendHealthie2/4 selected

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.4 (120)](https://www.capterra.com/p/167439/Healthie/reviews/)

[## Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

AH

JP

Based on [920 reviews](#user-reviews)

Positive

843

Neutral

47

Negative

30

[## Healthie](https://www.capterra.com/p/167439/Healthie/)[4.4 (120)](https://www.capterra.com/p/167439/Healthie/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [120 reviews](#user-reviews)

Positive

102

Neutral

10

Negative

8

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,176 reviews from telemedicine software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Missing features

Feature ratings

HIPAA Compliant

4.8

Two-Way Audio & Video

4.8

E-Prescribing

NA

Video Conferencing

4.7

Appointment Scheduling

4.8

71%Fit

Feature ratings

HIPAA Compliant

4.7

Two-Way Audio & Video

3.3

E-Prescribing

3.3

Video Conferencing

2.8

Appointment Scheduling

4.0

User satisfaction

User satisfaction

4.6

User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[120](https://www.capterra.com/p/167439/Healthie/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$19Other, Per Month

-   Free version
-   Free trial

Best for

Best for

We specialize in medium to large healthcare organizations of 20 or more providers.

Best for

Healthcare providers, wellness providers, digital health startups, group practices, and private practices.

## User reviews

Pros & cons

AH

Alexandra H.

Patient

> "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "The slightly more noticeable (than in other video calling software) lag in transference of sound which,..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

JP

Jaden P.

Direct Support Personnel

> "Convenience Steady Connection- presented no problems accessing the system."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648)

DS

Derek S.

XxxxxxxxxX

> "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments,..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976)

PW

Patricia W.

CEO

> "My experience has been from a patient's point of view and applies to the internet quality and the..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469)

AC

Admir C.

Driver

> "Sometimes the bars would go from full green to two red and even one red so it worried me that there will be..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

AL

ABIGAIL L.

I dont know

> "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098)

AR

Angela R.

patient

> "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709)

EB

Elizabeth B.

Teacher

> "I was able to make a quick appointment to request a prescription refill, right from home, after work."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345)

NB

Nicoletta B.

Hospitality Assistant

> "The connection bars making you think the videocall won’t work when it ends up working."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514)

SC

Susan C.

Assistant Chair of Biosciences

> "It was a great alternative to have a video appointment today so I could get started on my medical regimen."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836)

JD

Jacob D.

Food runner

> "Full-screen in landscape mode didn't work properly, through the web page on chrome"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397)

CR

Christi R.

Deli clerk

> "I am so so so so need and to know that there is a group that has my back is an espresso positive and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642)

LM

Lorin M.

BIM technician

> "Regestration took a while and figuring out the camera and mic access was tricky."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147)

MD

Michael D.

Manager

> "Good pre test for connection and audio/visual and the reminders were nice"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919)

SG

Shane G.

None

> "Small images on screen may impair nonverbal communication."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497)

KM

Kathleen M.

I write novels and still hope one day someone will read them.

> "She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6475949)

IS

Ian S.

COO

> "Software was a little clunky, I couldn't swap camera inputs easily."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

AC

Admir C.

Driver

> "It was great this time around. Once I had an audio issue because someone called in the middle of my session...."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

ES

Ellesse S.

Transportation Services

> "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894)

AG

Ashley G.

Server

> "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504)

SM

Shawna M.

None

> "I dont like the video at beginning where it repeats same info."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026)

GB

Gerard B.

Attorney

> "I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

JN

Jeremy N.

Engineering Manager

> "Sometimes I lose the invitation in my email."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273)

RM

Roxanna M.

Residential assistant

> "Thank goodness for this being mental health is needed but not every mother wants to bring all there children..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183)

TL

Tammy L.

Librarian

> "Sometimes scheduling time can be hard."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "So glad someone figured out a way to make this type of technology be HIPAA compliant."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

JR

Jennifer R.

Cleaning, painting, hanywork

> "so i wasnt able to make eye contact and talk to my counselor."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

KL

Kayla L.

Patient

> "She was also very informative about test that I should get for some of my medical issues."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6464040)

CC

Catherine C.

Not working

> "Please note that the review was the most unsatisfactory part as there was no way to skip certain required..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

AF

Alec F.

Line Cook

> "I feel like it's a good thing for people who don't need to or cannot make a hospital visit."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777)

CW

Christina W.

Clinical Manager

> "The screen was tiny for my face."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622)

LP

Lezlyn P.

Executive Relationship Coach

> "I love my overall experience with \[sensitive content hidden\] and the one that does my appointments sheeting..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6427050)

RB

Rhonda B.

Human Resource Specialist

> "I worry about not being able to connect."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998)

DC

Devi C.

Administration

> "The personal care, attentiveness, and easy access to medical care in a timely manner"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556)

TD

Toby D.

Na

> "The call quality isn't always the best..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004)

SS

Stan S.

Business Consultant

> "The ease and convenience of having the session from my home computer."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252)

IS

Ian S.

COO

> "I tried to book an in-person, wait was one hour."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

JG

Joseph G.

Variety Content Creator

> "The ability to take care of appointments remotely helps free up a ton of time for me to get other things..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176)

JR

Jennifer R.

Cleaning, painting, hanywork

> "I couldnt hear very well i had to hold the phone to my ear"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

TF

Tavia F.

None

> "The intake person and the doctor were both consummate professionals, thorough and clear while also being..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445)

SD

Scott D.

designer

> "Image for a third attendee was dark, therefore not a consistent image quality."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907)

VZ

Vera Z.

NA

> "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817)

LC

LYNN C.

CEO Owner

> "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579)

JR

Jonathan R.

Artist

> "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255)

GB

Gerard B.

Attorney

> "I don't even know how I would or could improve this service at present."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

NM

Norman M.

Facilities Services Coordinator

> "Easy to sign on and the same time next week which is great for my schedule and convenient."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345)

MLP

Mary Lou P.

COO

> "The telehealth link for the waiting room did not work at first"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041)

CB

Clarice B.

Cosmetics industry

> "Doing my video appointments are easy from the convenience of my own home the days of the week and times work..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990)

JF

Jenny F.

Therapist

> "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session. Once you are..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069)

AN

Alicia N.

Forklift operator

> "I like there are videos while you are waiting."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883)

LS

Lawrence S.

Assistant Principal for Adult Counseling

> "sensitive content hidden\] was very patient in repeating and explaining questions I did not understand."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081)

LP

LaDonna P.

Warehouse expeditor

> "She answered all my questions and help me set up the appointments"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511)

AR

Amanda R.

Home maker

> "Microphone problems, and sometimes the camra freezes up"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843)

TS

Tate S.

Subway

> "It was a quick and simple video call and everything was explained"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647)

AS

August S.

Mobile Notary

> "I cant think of a single thing about this service that I would change."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093)

RS

Rob S.

Principal Software Engineer

> "Very easy to use and convenient in that I could take care of my issue from my home."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443)

SS

Sami S.

Therapist

> "She didnt seem very personable i dont know."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230)

MC

Malcolm C.

sole proprietor

> "It started when they said it would and they gave me advice that helped me."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6481288)

CC

Catherine C.

Not working

> "Notice from scheduling platform was inconsistent with actual appointment."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

DM

Diana M.

Unemployed

> "Easy access and a great to have and it has greatly helped me with alot of different things."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217)

PZ

Patti Z.

retired

> "once in awhile i have trouble logging on but i think it’s more because of my phone than the system"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799)

TJ

TERRY J.

VP Corporate Operations

> "Great for time and interaction."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6465738)

JW

James W.

Senior Network Admin

> "Their is nothing you can do to control what happens on the end user side."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329)

TL

Tracy L.

Office Manager

> "The nurse were very informative about my health issues. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228)

CS

Chris S.

Patient

> "This is not an appropriate survey for the patient user."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655)

NB

Nyla B.

Patient

> "Helping me to grow."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6520098)

KC

Katie C.

Clinician

> "That could just be the nature of the services that we used it for, as there may be no good way to download..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232)

MG

Myrna G.

Special Ed paraprofessional

> "Easy access and great communication with the Nurse Practitioner"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685827)

BD

Bradford D.

Therapist

> "Mend does not allow the user to speak with clients and schedule simultaneously. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364)

Steven D C.

CEO

> "I liked the attentiveness by the nurse that I spoke with."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6360401)

MC

Marqueshia C.

Ambulatory Clinical Clerical Assistant

> "Sometimes there are glitches and it will completely log you out of Mend after a short period."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3540796)

JC

Jami C.

Sr lead customer service

> "Both are thorough and seem to truly care and want the best for their patient."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6298233)

JH

Jessica H.

LMFT

> "The connection is slow and there are many dropped video calls."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917)

TL

Tracy L.

Office Manager

> "She gave me great pointers regarding my health"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228)

ME

Maria E.

Therapist

> "It’s prone to crash on even chrome browsers"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964)

MS

Melissa S.

Director

> "Feeling cared for, deserving of a health care provider’s interest."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6710606)

ML

Melanie L.

Social Worker

> "I don't think it is an issue with the software, but occasional issues with connectivity can be an issue."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3553066)

SC

Suzanne C.

Production Manager

> "Also they got me in so quick (this time, virtual)."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6449933)

MM

Monique M.

LCSW

> "I cannot schedule patients from my phone?"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116)

[View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/)

NN

Nabil N.

IT Manager

> "The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without needing to..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7144131)

AS

Alexa S.

Registered Dietitian

> "One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7127082)

Carrie L.

Owner, Integrative Health Practitioner

> "They have very cost effective options for practices that are just starting out, and they have very advanced optioins for practices..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6885212)

GM

Govind M.

Health Coach

> "Additionally, customization options are limited for some workflows, which may not suit all practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6631449)

GM

Govind M.

Health Coach

> "Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management seamless."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6631449)

MB

Mary B.

Health Coach

> "Honestly I dislike the inability to pare down the multiple gender options to just simply male or female."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

Suzanne I.

RDN, Owner

> "I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6702214)

BW

Barbara W.

NBC-HWC Board Certified Health and Wellness Coach

> "Some of the features and tools aren't that intuitive to use."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701415)

KM

Kit M.

Co-founder, Clinical Director

> "Coming from a more traditional, clinically oriented ERH platform, Healthie provides what I and my practice need to compete in the..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

NS

Nonu S.

CEO

> "don't get looped into their marketing tactics"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

KM

Kit M.

Co-founder, Clinical Director

> "Healthie has equipped me with the tools I need to automate keeping my patients engaged and learning between visits."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

NS

Nonu S.

CEO

> "No customer support."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

KM

Kit M.

Co-founder, Clinical Director

> "I cannot wait to design, build out and implement new programs using the many patient education and engagement tools Healthie offers."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

KR

Kelson R.

Clinician and Manager

> "The way it is currently set up is not great. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6794071)

CD

Cheryl D.

Owner

> "Healthie has amazing features and a very helpful and informative email newsletter that really helps practitioners learn how to..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6724004)

HS

Heather S.

Physician Assistant

> "The lack of access to support and how they field questions is my biggest complaint."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

VR

Verified Reviewer

Lifestyle Medicine Physician

> "I look forward to continue to use Healthie in my health practice as I transitioned from health coaching with it."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7069090)

HS

Heather S.

Physician Assistant

> "Also, the delayed billing in this age of technology just doesn’t add up."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

Amber K. R.

CEO, Nutritionist, Health Coach

> "Being able to test the platform as you build your business and client stream supports not only practitioner growth but practitioner..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6786342)

NB

Nicole B.

FNP-C, Owner

> "The customer service team would not respond to questions/concerns for sometimes a week or more at a time. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4930181)

LB

Lynn B.

Dietitian

> "Good, it makes documentation a smoother process and it organizes my notes and goals for each client."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701320)

HS

Heather S.

Physician Assistant

> "No instructions for patients to navigate website."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

AS

Aimee S.

Nutrition Counselor

> "Overall, Healthie has met (and in some areas exceeded) my expectations for Client Management, Program Delivery, Scheduling, and..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6382267)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Has some good features but the customer service makes it not worth it."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

JR

Jayne R.

Owner, CEO

> "It helps me provide a HIPAA secure platform for my clients that levels up my professionalism."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701378)

KO

Kenzie O.

Nutritionist

> "It is hard to get a hold of anyone, and unless you are on a premium plan, they will not call you to help you navigate the system."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4554732)

BW

Barbara W.

NBC-HWC Board Certified Health and Wellness Coach

> "It has been a great tool that helps me manage client intake and interactions, and for monitoring client progress."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701415)

NB

Nicole B.

FNP-C, Owner

> "The customer service is absolutely awful. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4930181)

BS

Bec S.

Mindset Coach and Hypnotherapist

> "The sound and video quality is great on calls with clients and my clients seem to find the platform easy to navigate also creating..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6777989)

HS

Heather S.

Physician Assistant

> "Billing feature is terrible."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

MB

Mary B.

Health Coach

> "I appreciate that I can have up to 9 clients on the platform without paying for the service as my practice is still very small and..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Horrible customer service"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

MB

Mary B.

Health Coach

> "I really don't have a lot of time to create my own so it's been helpful to navigate with the preloaded ones then tweak for my needs..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

Ani P.

Pain Resolution

> "That will not work for massage therapy practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4544719)

CL

Cassandra L.

Nurse practitioner

> "Overall good, however my understanding of everything when it was first presented was not that I would have to purchase the $199 per..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6784703)

VR

Verified Reviewer

Founder and CEO

> "The calendar is not intuitive, admin settings are not all-inclusive, and we still have so many questions."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

Dr. Jeanette D.

President

> "As a Doctor of Physical Therapy who owns a cash-based virtual business and provides wellness services, Healthie allows me to..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6027457)

BB

Barbara B.

CEO/ Founder

> "I am not sure why i have to reload (from my PC) the frequently used documents to each clients profile."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___3272195)

VR

Verified Reviewer

Lifestyle Medicine Physician

> "It’s so versatile for a range of practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7069090)

VA

Victoria A.

MD

> "Unreasonable cancellation policies. When you compare to other platforms they are actually quite expensive and offer less (for an..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___3285936)

CW

Cassidy W.

Health Coach

> "Healthie is a thorough and well rounded platform that meets a majority of needs for my practice all in one place."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6724679)

VR

Verified Reviewer

Founder and CEO

> "If you're a growing business, Healthie gets expensive quickly."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

MB

Mary B.

Health Coach

> "This is a very user friendly platform for the technically challenged and those who simply do not have time to create forms from..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

VR

Verified Reviewer

Founder and CEO

> "I'm not thrilled with Healthie, especially with this new charge."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

JR

Jayne R.

Owner, CEO

> "I also like that you're partnering with other apps and businesses to expand the offerings instead of building it all out yourself."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701378)

LB

Liz B.

Registered Dietitian

> "Sometimes I am logged into a session and so is my client but we don’t connect with each other."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___2369191)

[View Reviews](https://www.capterra.com/p/167439/Healthie/reviews/)

## User interface

[Mend](https://www.capterra.com/p/165634/Mend-App/)

4.60 (920)

[Healthie](https://www.capterra.com/p/167439/Healthie/)

4.36 (120)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Mend

35/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/165634/Mend-App/#features)

Healthie

Top features

43/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/167439/Healthie/#features)

### Recognition

Mend is recognized as a top-rated tool in 4 Capterra Shortlist reports

Healthie is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Mend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Healthie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mend

-   By Mend VIP
-   Located in United States
-   Founded in 2014

Healthie

-   By Healthie
-   Located in United States
-   Founded in 2016

## Popular Comparisons

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[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

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4.6

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4.3

4.2

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