# Compare Mend vs RethinkBH 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RethinkBH and Mend based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/165634-177929/Mend-App-vs-rethink

---

# RethinkBH vs Mend Features and Cost Comparison

Last updated May 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RethinkBHMend2/4 selected

[RethinkBH](https://www.capterra.com/p/177929/rethink/)[4.1 (121)](https://www.capterra.com/p/177929/rethink/reviews/)

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

[## RethinkBH](https://www.capterra.com/p/177929/rethink/)[4.1 (121)](https://www.capterra.com/p/177929/rethink/reviews/)

Starting Price

$20.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.3

Customer Service

3.9

Reviews Sentiment

MV

AT

AT

Based on [121 reviews](#user-reviews)

Positive

99

Neutral

12

Negative

10

[## Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

AH

JP

Based on [920 reviews](#user-reviews)

Positive

843

Neutral

47

Negative

30

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Applied Behavior Analysis Software

Best performer

48 / 50

Only RethinkBH

-   ABA Data Collection
-   Alerts/Escalation
-   Behavior Tracking

23 / 50

User satisfaction

User satisfaction

4.1

User reviews[121](https://www.capterra.com/p/177929/rethink/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.0

Customer support

3.9

User satisfaction

4.6

User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

RethinkBH is purpose-built for: • ABA therapy providers (primary focus) • Multi-location and enterprise behavioral health organizations • Start-up ABA practices seeking an all-in-one foundation

Best for

We specialize in medium to large healthcare organizations of 20 or more providers.

## User reviews

Pros & cons

MV

Maricela V.

Behavioral Coach

> "Throughout my entire professional career, I have used Rethink as my primary work tool; it has greatly..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157254)

AT

Abiola T.

Behavior Therapist

> "Navigating between programs, session notes, and data collection tools often required too many steps, which..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

AT

Abiola T.

Behavior Therapist

> "What I like most about RethinkRH was its comprehensive data collection and program management features, which..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

AL

Adam L.

Operations Manager

> "When the staff and client size gets large the group calendar can be slow at times to update changes."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153333)

AT

Abiola T.

Behavior Therapist

> "I also like and appreciate the security features including secure data storage and protected access to client..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

EH

Emma H.

Behavior Therapist

> "The random glitches it sometimes has makes it tricky to complete session notes efficiently and in a timely..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153354)

MT

Michelle T.

Human Resources

> "The platform helps maintain consistency and reduces the need for multiple systems, and supports compliance by..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153971)

WLO

Wrenz Luwi O.

Behavior Therapist

> "Some glitches in the system, especially when syncing data or programs for daily sessions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153292)

FA

Fredy A.

Registered Behavior Technician

> "Overall, despite the minor inconveniences from time to time, Rethink is an efficient platform for scheduling..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153351)

XR

Xiomara R.

Scheduling Manager

> "I don't like that sometimes around end of month it feels like the speed of Rethink goes down, especially..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153331)

AJ

Alexis J.

Behavioral Technition

> "I like the data collection features that are available that allow me to add or subtract depending on the day."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153287)

KG

Kaitlyn G.

Behavioral therapist

> "I also experienced moments where the system would lag or take longer than expected to load certain features."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153479)

KG

Kaitlyn G.

Behavioral therapist

> "The platform also improved workflow by making patient management and billing processes smoother and less time..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153479)

CD

Casey D.

Behaviour Analyst

> "I also dislike that I am stuck with correct/incorrect data points for my programs."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7154768)

AT

Abiola T.

Behavior Therapist

> "The reporting and graphing tools were valuable for analyzing progress and supporting treatment decisions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

WLO

Wrenz Luwi O.

Behavior Therapist

> "Also incompatibility in schedules for countries without daylight saving time."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153292)

AT

Abiola T.

Behavior Therapist

> "I also appreciated the accessibility of resources and the ability for team members to collaborate within one..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156371)

MN

Miriam N.

Board Certified Behavior Analyst

> "Now they have changed it to an annual membership which might be too expensive for some users."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153422)

RG

Rafanny G.

Behavior technician

> "The data collection and session note features helped keep everything organized in one place."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156423)

LD

LaDaysha D.

Office Manager Behavior Technician

> "The only issue is the frequent shutdowns and maintenance."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156312)

MT

Michelle T.

Human Resources

> "Rethink has helped improve operational efficiency by standardizing documentation across all centers and teams."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153971)

HG

Hector G.

Clinical Coordinator BCBA

> "To be honest at the very start of Rethink it was very hard to get familiar with it. BUT TAKE into..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157077)

RG

Rafanny G.

Behavior technician

> "I also liked being able to quickly track goals, behaviors, and daily progress during sessions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156423)

EB

Emmanuel B.

Behavior technician

> "I dislike how I get timed out when returning back from my lunch."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7155728)

JM

Janet M.

Behavioral Tech

> "The customer support team was responsive and helpful whenever assistance was needed, and the system made..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153965)

AE

Amanda E.

Director of Children's Services

> "There are a lot of excuses made about how busy the support and help desk people are which is a red flag."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6874507)

MN

Miriam N.

Board Certified Behavior Analyst

> "It is also a great feature that we are able to watch recorded webinars to earn CEU credits."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153422)

JH

Janice H.

Owner

> "I wouldn’t recommend it. If they were responsive to requests or questions outside of wanting to cancel maybe...."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6738535)

AL

Adam L.

Operations Manager

> "I am quite happy with using it for scheduling ABA sessions for our center."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153333)

SS

Shiena S.

Operations Coordinator

> "It is just slow when editing and saving."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157337)

MT

Michelle T.

Human Resources

> "Overall, Rethink is a reliable and comprehensive system that supports day-to-day operations well."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153971)

HL

Hannah L.

Registered Behavior Technician

> "I do not think the resources are organized effectively."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153340)

HG

Hector G.

Clinical Coordinator BCBA

> "Data collection and how visually appealing the app and the website are."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157077)

CD

Casey D.

Behaviour Analyst

> "I don't like that we can't have Canadian addresses."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7154768)

MO

Marine O.

Behavior technician

> "I especially like how organized everything is and how it supports therapists and staff in daily work."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156362)

JH

Janice H.

Owner

> "I sent 5 requests for information and no one got back to me until I requested information on how to cancel."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6738535)

AS

Adewale S.

HIO

> "Our staff members also enjoy good relationship with our xkients because of the ease of mind the application..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7094662)

SS

Suzanne S.

Clinical Director Founder

> "At times we have had difficulty with losing our notes if they’re not saved properly by staff."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6612521)

MO

Marine O.

Behavior technician

> "It provides good value for money because it combines many important tools in one system."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156362)

JG

Jen G.

Director

> "The customer service is non-existent."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6864572)

MN

Miriam N.

Board Certified Behavior Analyst

> "RethinkBH will also email upcoming webinars that might be of interest which has been helpful."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153422)

JT

Julissa T.

Director of Operations

> "We haven’t billed anything in over 5 months yet we are being invoiced for supposed billings."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6647811)

EH

Emma H.

Behavior Therapist

> "I also appreciate the ease of travel notes, as well as cancelling sessions."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153354)

JG

Jen G.

Director

> "Even worse, when we went to leave Rethink, they stopped responding."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6864572)

JC

Jessica C.

Registered Behavioral Technician

> "The classes were a little outdated but still informative."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153305)

SS

Shiena S.

Operations Coordinator

> "It is time consuming. "

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157337)

CD

Casey D.

Behaviour Analyst

> "I also enjoy how easily we can create our programs and modify them."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7154768)

RS

Rachel S.

Teacher and Parent

> "I tried to look at tge curriculum a d was told that I did not have access as a parent."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6345750)

GM

Gabriela M.

ABA Therapist

> "I enjoy having all the programs available in one page."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157064)

AE

Amanda E.

Director of Children's Services

> "This will make very hard for you to deliver services."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6874507)

XR

Xiomara R.

Scheduling Manager

> "I like how easy it is to view a schedule in a non overwhelming display."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153331)

MM

MELISSA M.

Clinical director

> "This platform is on glitch after another."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6755971)

AG

Alice G.

RBT

> "User friendly and easy to navigate, able to collect data easily without needing much help as well as writing..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153276)

JT

Julissa T.

Director of Operations

> "No one is able to help solve the issue."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6647811)

MO

Marine O.

Behavior technician

> "RethinkBH is very user-friendly and makes patient management much easier."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156362)

JK

Julia K.

Office Manager - Billing and Credentialing Specialist

> "Besides being slow sometimes and not saving data when entered."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___4930084)

GM

Gabriela M.

ABA Therapist

> "Being able to pick what programs need to be done is easy."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157064)

RS

Rachel S.

Teacher and Parent

> "Horrible."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6345750)

SL

Samantha L.

Behavior Technician

> "Overall, rethink is a great way to collect and consolidate data."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7157128)

MO

Madeleine O.

BCBA

> "It is difficult to customize programs."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6170966)

MO

Marine O.

Behavior technician

> "It has helped make work more efficient and professional."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156362)

AJ

April J.

Behavior Specialist

> "Also, the inability to maintain a specific goal order when creating funder reports within a clients program..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___2704735)

KK

Kathryn K.

Founder

> "I loved the resources it gave, the educational visuals and storage to file our own visuals."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6718010)

BC

Bethany C.

clinical director

> "It's a little awkward to filter out errors when technicians make a mistake in data collection after the..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___2573974)

JZ

Janet Z.

Clinical Supervisor

> "Definitely better than writing/paper copies/etc."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153325)

KB

Kristen B.

BCBA, Owner

> "Just takes a bit of time when you make an error to delete and re-enter data."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___2288264)

CD

Casey D.

Behaviour Analyst

> "It is now very easy to start up clients and assign programming to them."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7154768)

CP

Carrie P.

Consultant

> "The system would freeze time to time and I have to restart videos all over"

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___2709850)

JZ

Janet Z.

Clinical Supervisor

> "I'm excited to see how ReThink will advance to maybe take data?"

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153325)

SV

Stacey V.

Behavior Analyst

> "It does not allow you to edit data."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___2710715)

SH

Shaina H.

Administrative Coordinator

> "The customer support is amazing."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7156600)

TS

Tiffany S.

RBT therapist

> "My least favorite thing is being timing on the page, it doesn’t always save my work."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___2748117)

SS

Suzanne S.

Clinical Director Founder

> "I really like and appreciate that the practice management and the clinical peace communicate with each other..."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___6612521)

DF

Don F.

Director of HR

> "Scheduling system is not robust at all"

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___2746567)

MT

Michelle T.

Human Resources

> "Rethink is easy to navigate for both new and experienced staff."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___7153971)

LR

Lorretta R.

Clinic Director

> "Support is not always easy to get in touch with nor are they timely in solving an issue."

[See full review](https://www.capterra.com/p/177929/rethink/#Capterra___2727902)

[View Reviews](https://www.capterra.com/p/177929/rethink/reviews/)

AH

Alexandra H.

Patient

> "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "The slightly more noticeable (than in other video calling software) lag in transference of sound which,..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

JP

Jaden P.

Direct Support Personnel

> "Convenience Steady Connection- presented no problems accessing the system."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648)

DS

Derek S.

XxxxxxxxxX

> "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976)

PW

Patricia W.

CEO

> "My experience has been from a patient's point of view and applies to the internet quality and the..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469)

AC

Admir C.

Driver

> "Sometimes the bars would go from full green to two red and even one red so it worried me that there will be..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

AL

ABIGAIL L.

I dont know

> "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098)

AR

Angela R.

patient

> "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709)

EB

Elizabeth B.

Teacher

> "I was able to make a quick appointment to request a prescription refill, right from home, after work."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345)

NB

Nicoletta B.

Hospitality Assistant

> "The connection bars making you think the videocall won’t work when it ends up working."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514)

SC

Susan C.

Assistant Chair of Biosciences

> "It was a great alternative to have a video appointment today so I could get started on my medical regimen."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836)

JD

Jacob D.

Food runner

> "Full-screen in landscape mode didn't work properly, through the web page on chrome"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397)

CR

Christi R.

Deli clerk

> "I am so so so so need and to know that there is a group that has my back is an espresso positive and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642)

LM

Lorin M.

BIM technician

> "Regestration took a while and figuring out the camera and mic access was tricky."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147)

MD

Michael D.

Manager

> "Good pre test for connection and audio/visual and the reminders were nice"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919)

SG

Shane G.

None

> "Small images on screen may impair nonverbal communication."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497)

KM

Kathleen M.

I write novels and still hope one day someone will read them.

> "She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6475949)

IS

Ian S.

COO

> "Software was a little clunky, I couldn't swap camera inputs easily."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

AC

Admir C.

Driver

> "It was great this time around. Once I had an audio issue because someone called in the middle of my..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

ES

Ellesse S.

Transportation Services

> "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894)

AG

Ashley G.

Server

> "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504)

SM

Shawna M.

None

> "I dont like the video at beginning where it repeats same info."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026)

GB

Gerard B.

Attorney

> "I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

JN

Jeremy N.

Engineering Manager

> "Sometimes I lose the invitation in my email."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273)

RM

Roxanna M.

Residential assistant

> "Thank goodness for this being mental health is needed but not every mother wants to bring all there..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183)

TL

Tammy L.

Librarian

> "Sometimes scheduling time can be hard."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "So glad someone figured out a way to make this type of technology be HIPAA compliant."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

CC

Catherine C.

Not working

> "Please note that the review was the most unsatisfactory part as there was no way to skip certain required..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

KL

Kayla L.

Patient

> "She was also very informative about test that I should get for some of my medical issues."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6464040)

CW

Christina W.

Clinical Manager

> "The screen was tiny for my face."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622)

AF

Alec F.

Line Cook

> "I feel like it's a good thing for people who don't need to or cannot make a hospital visit."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777)

RB

Rhonda B.

Human Resource Specialist

> "I worry about not being able to connect."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998)

LP

Lezlyn P.

Executive Relationship Coach

> "I love my overall experience with \[sensitive content hidden\] and the one that does my appointments sheeting..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6427050)

TD

Toby D.

Na

> "The call quality isn't always the best..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004)

DC

Devi C.

Administration

> "The personal care, attentiveness, and easy access to medical care in a timely manner"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556)

IS

Ian S.

COO

> "I tried to book an in-person, wait was one hour."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

SS

Stan S.

Business Consultant

> "The ease and convenience of having the session from my home computer."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252)

SD

Scott D.

designer

> "Image for a third attendee was dark, therefore not a consistent image quality."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907)

JG

Joseph G.

Variety Content Creator

> "The ability to take care of appointments remotely helps free up a ton of time for me to get other things..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176)

LC

LYNN C.

CEO Owner

> "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579)

TF

Tavia F.

None

> "The intake person and the doctor were both consummate professionals, thorough and clear while also being..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445)

GB

Gerard B.

Attorney

> "I don't even know how I would or could improve this service at present."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

VZ

Vera Z.

NA

> "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817)

MLP

Mary Lou P.

COO

> "The telehealth link for the waiting room did not work at first"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041)

JR

Jonathan R.

Artist

> "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255)

JF

Jenny F.

Therapist

> "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session. Once you..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069)

NM

Norman M.

Facilities Services Coordinator

> "Easy to sign on and the same time next week which is great for my schedule and convenient."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345)

LS

Lawrence S.

Assistant Principal for Adult Counseling

> "sensitive content hidden\] was very patient in repeating and explaining questions I did not understand."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081)

CB

Clarice B.

Cosmetics industry

> "Doing my video appointments are easy from the convenience of my own home the days of the week and times..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990)

AR

Amanda R.

Home maker

> "Microphone problems, and sometimes the camra freezes up"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843)

AN

Alicia N.

Forklift operator

> "I like there are videos while you are waiting."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883)

AS

August S.

Mobile Notary

> "I cant think of a single thing about this service that I would change."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093)

LP

LaDonna P.

Warehouse expeditor

> "She answered all my questions and help me set up the appointments"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511)

SS

Sami S.

Therapist

> "She didnt seem very personable i dont know."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230)

TS

Tate S.

Subway

> "It was a quick and simple video call and everything was explained"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647)

CC

Catherine C.

Not working

> "Notice from scheduling platform was inconsistent with actual appointment."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

RS

Rob S.

Principal Software Engineer

> "Very easy to use and convenient in that I could take care of my issue from my home."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443)

PZ

Patti Z.

retired

> "once in awhile i have trouble logging on but i think it’s more because of my phone than the system"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799)

MC

Malcolm C.

sole proprietor

> "It started when they said it would and they gave me advice that helped me."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6481288)

CS

Chris S.

Patient

> "This is not an appropriate survey for the patient user."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655)

DM

Diana M.

Unemployed

> "Easy access and a great to have and it has greatly helped me with alot of different things."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217)

JR

Jennifer R.

Cleaning, painting, hanywork

> "so i wasnt able to make eye contact and talk to my counselor."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

TJ

TERRY J.

VP Corporate Operations

> "Great for time and interaction."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6465738)

KC

Katie C.

Clinician

> "That could just be the nature of the services that we used it for, as there may be no good way to download..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232)

TL

Tracy L.

Office Manager

> "The nurse were very informative about my health issues. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228)

JR

Jennifer R.

Cleaning, painting, hanywork

> "I couldnt hear very well i had to hold the phone to my ear"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

NB

Nyla B.

Patient

> "Helping me to grow."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6520098)

BD

Bradford D.

Therapist

> "Mend does not allow the user to speak with clients and schedule simultaneously. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364)

MG

Myrna G.

Special Ed paraprofessional

> "Easy access and great communication with the Nurse Practitioner"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685827)

JH

Jessica H.

LMFT

> "The connection is slow and there are many dropped video calls."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917)

Steven D C.

CEO

> "I liked the attentiveness by the nurse that I spoke with."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6360401)

ME

Maria E.

Therapist

> "It’s prone to crash on even chrome browsers"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964)

TL

Tracy L.

Office Manager

> "She gave me great pointers regarding my health"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228)

MM

Monique M.

LCSW

> "I cannot schedule patients from my phone?"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116)

MS

Melissa S.

Director

> "Feeling cared for, deserving of a health care provider’s interest."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6710606)

MC

Marybeth C.

Grill Room

> "THERE WAS NOTHING THAT I CAN SAY I DID NOT LIKE ABOUT THIS TELEVISIT"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087008)

SC

Suzanne C.

Production Manager

> "Also they got me in so quick (this time, virtual)."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6449933)

VS

Venus S.

Founder

> "I don't have anything to criticize about this service."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4895420)

VO

Vibeke O.

Patient

> "I have been so pleased with the healthcare I am getting, and how everything is explained so thoroughly."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6693654)

KW

Katherine W.

Counselor II

> "The video glitches and audio."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4261215)

[View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/)

## User interface

4.11 (121)

[Mend](https://www.capterra.com/p/165634/Mend-App/)

4.60 (920)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

RethinkBH

Top features

48/50

-   ABA Data Collection
-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Behavior Tracking
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Compliance Management
-   Customizable Reports
-   Customizable Templates
-   Data Storage Management
-   Data Visualization
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Signature
-   Employee Management
-   For ABA Industry
-   Forms Management
-   Generative AI
-   Goal Setting/Tracking
-   HIPAA Compliant
-   Insurance Management
-   Invoice Management
-   Learning Management
-   Mobile Access
-   Payroll Management
-   Practice Management
-   Program Management
-   Progress Reports
-   Progress Tracking
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SOAP notes
-   Template Management

[See all features](https://www.capterra.com/p/177929/rethink/#features)

Mend

23/50

-   ABA Data Collection
-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Behavior Tracking
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Compliance Management
-   Customizable Reports
-   Customizable Templates
-   Data Storage Management
-   Data Visualization
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Signature
-   Employee Management
-   For ABA Industry
-   Forms Management
-   Generative AI
-   Goal Setting/Tracking
-   HIPAA Compliant
-   Insurance Management
-   Invoice Management
-   Learning Management
-   Mobile Access
-   Payroll Management
-   Practice Management
-   Program Management
-   Progress Reports
-   Progress Tracking
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SOAP notes
-   Template Management

[See all features](https://www.capterra.com/p/165634/Mend-App/#features)

### Recognition

No recognitions have been awarded to RethinkBH

Mend is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

RethinkBH

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RethinkBH

-   By Rethink Behavioral Health
-   Located in United States
-   Founded in 2008

Mend

-   By Mend VIP
-   Located in United States
-   Founded in 2014

## Popular Comparisons

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[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

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4.6

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