# Compare Mend vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mend and Jane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/165634-178984/Mend-App-vs-Jane-App

---

# Mend vs Jane Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MendJane2/4 selected

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[## Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

AH

JP

JR

Based on [920 reviews](#user-reviews)

Positive

843

Neutral

47

Negative

30

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [490 reviews](#user-reviews)

Positive

472

Neutral

11

Negative

7

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,144 reviews from telemedicine software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Missing features

Feature ratings

HIPAA Compliant

4.8

Two-Way Audio & Video

4.8

E-Prescribing

NA

Video Conferencing

4.7

Appointment Scheduling

4.8

73%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Two-Way Audio & Video

4.1

E-Prescribing

NA

Video Conferencing

4.5

Appointment Scheduling

4.9

User satisfaction

User satisfaction

4.6

User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.8

User reviews[490](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

We specialize in medium to large healthcare organizations of 20 or more providers.

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

## User reviews

Pros & cons

AH

Alexandra H.

Patient

> "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out of..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "The slightly more noticeable (than in other video calling software) lag in transference of sound which,..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

JP

Jaden P.

Direct Support Personnel

> "Convenience Steady Connection- presented no problems accessing the system."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648)

AR

Angela R.

patient

> "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709)

JR

Jonathan R.

Artist

> "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255)

ES

Ellesse S.

Transportation Services

> "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as well..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894)

PW

Patricia W.

CEO

> "My experience has been from a patient's point of view and applies to the internet quality and the physicians'..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469)

DS

Derek S.

XxxxxxxxxX

> "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments, i..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976)

AL

ABIGAIL L.

I dont know

> "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098)

AC

Admir C.

Driver

> "Sometimes the bars would go from full green to two red and even one red so it worried me that there will be..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

CG

Carrie G.

Operations Manager and Field Crew Leader

> "I have multiple doctors appoints every week and really appreciate the text message notifications multiple days..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4751166)

NB

Nicoletta B.

Hospitality Assistant

> "The connection bars making you think the videocall won’t work when it ends up working."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514)

EB

Elizabeth B.

Teacher

> "I was able to make a quick appointment to request a prescription refill, right from home, after work."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345)

JD

Jacob D.

Food runner

> "Full-screen in landscape mode didn't work properly, through the web page on chrome"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397)

SC

Susan C.

Assistant Chair of Biosciences

> "It was a great alternative to have a video appointment today so I could get started on my medical regimen."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836)

LC

LYNN C.

CEO Owner

> "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579)

CR

Christi R.

Deli clerk

> "I am so so so so need and to know that there is a group that has my back is an espresso positive and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642)

LM

Lorin M.

BIM technician

> "Regestration took a while and figuring out the camera and mic access was tricky."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147)

MD

Michael D.

Manager

> "Good pre test for connection and audio/visual and the reminders were nice"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919)

SG

Shane G.

None

> "Small images on screen may impair nonverbal communication."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497)

KM

Kathleen M.

I write novels and still hope one day someone will read them.

> "She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6475949)

IS

Ian S.

COO

> "Software was a little clunky, I couldn't swap camera inputs easily."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

AC

Admir C.

Driver

> "It was great this time around. Once I had an audio issue because someone called in the middle of my session...."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

SM

Shawna M.

None

> "I dont like the video at beginning where it repeats same info."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026)

AG

Ashley G.

Server

> "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me to..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504)

JN

Jeremy N.

Engineering Manager

> "Sometimes I lose the invitation in my email."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273)

GB

Gerard B.

Attorney

> "I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

TL

Tammy L.

Librarian

> "Sometimes scheduling time can be hard."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790)

RM

Roxanna M.

Residential assistant

> "Thank goodness for this being mental health is needed but not every mother wants to bring all there children..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183)

JR

Jennifer R.

Cleaning, painting, hanywork

> "so i wasnt able to make eye contact and talk to my counselor."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "So glad someone figured out a way to make this type of technology be HIPAA compliant."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

CC

Catherine C.

Not working

> "Please note that the review was the most unsatisfactory part as there was no way to skip certain required..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

KL

Kayla L.

Patient

> "She was also very informative about test that I should get for some of my medical issues."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6464040)

CW

Christina W.

Clinical Manager

> "The screen was tiny for my face."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622)

CL

Cheryl L.

Teacher

> "The convenience and simplicity of the appointment"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6775892)

RB

Rhonda B.

Human Resource Specialist

> "I worry about not being able to connect."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998)

AF

Alec F.

Line Cook

> "I feel like it's a good thing for people who don't need to or cannot make a hospital visit."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777)

TD

Toby D.

Na

> "The call quality isn't always the best..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004)

LP

Lezlyn P.

Executive Relationship Coach

> "I love my overall experience with \[sensitive content hidden\] and the one that does my appointments sheeting up."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6427050)

IS

Ian S.

COO

> "I tried to book an in-person, wait was one hour."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

DC

Devi C.

Administration

> "The personal care, attentiveness, and easy access to medical care in a timely manner"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556)

JR

Jennifer R.

Cleaning, painting, hanywork

> "I couldnt hear very well i had to hold the phone to my ear"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

SS

Stan S.

Business Consultant

> "The ease and convenience of having the session from my home computer."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252)

SD

Scott D.

designer

> "Image for a third attendee was dark, therefore not a consistent image quality."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907)

JG

Joseph G.

Variety Content Creator

> "The ability to take care of appointments remotely helps free up a ton of time for me to get other things done."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176)

GB

Gerard B.

Attorney

> "I don't even know how I would or could improve this service at present."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

TF

Tavia F.

None

> "The intake person and the doctor were both consummate professionals, thorough and clear while also being..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445)

MLP

Mary Lou P.

COO

> "The telehealth link for the waiting room did not work at first"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041)

VZ

Vera Z.

NA

> "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817)

JF

Jenny F.

Therapist

> "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session. Once you are..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069)

NM

Norman M.

Facilities Services Coordinator

> "Easy to sign on and the same time next week which is great for my schedule and convenient."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345)

LS

Lawrence S.

Assistant Principal for Adult Counseling

> "sensitive content hidden\] was very patient in repeating and explaining questions I did not understand."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081)

TD

Trazie D.

Patient

> "I’ve had a couple of appointments and they’ve been really good."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766566)

AR

Amanda R.

Home maker

> "Microphone problems, and sometimes the camra freezes up"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843)

CB

Clarice B.

Cosmetics industry

> "Doing my video appointments are easy from the convenience of my own home the days of the week and times work..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990)

AS

August S.

Mobile Notary

> "I cant think of a single thing about this service that I would change."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093)

AN

Alicia N.

Forklift operator

> "I like there are videos while you are waiting."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883)

SS

Sami S.

Therapist

> "She didnt seem very personable i dont know."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230)

LP

LaDonna P.

Warehouse expeditor

> "She answered all my questions and help me set up the appointments"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511)

CC

Catherine C.

Not working

> "Notice from scheduling platform was inconsistent with actual appointment."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

TS

Tate S.

Subway

> "It was a quick and simple video call and everything was explained"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647)

PZ

Patti Z.

retired

> "once in awhile i have trouble logging on but i think it’s more because of my phone than the system"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799)

AC

Athena C.

na

> "She's always asking the right questions and helps improve my mental health."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6267497)

JW

James W.

Senior Network Admin

> "Their is nothing you can do to control what happens on the end user side."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329)

RS

Rob S.

Principal Software Engineer

> "Very easy to use and convenient in that I could take care of my issue from my home."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443)

CS

Chris S.

Patient

> "This is not an appropriate survey for the patient user."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655)

BC

Bruce C.

Teacher

> "Very knowledgeable. Explained throughly and in simple terms that i could understand."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6769878)

KC

Katie C.

Clinician

> "That could just be the nature of the services that we used it for, as there may be no good way to download..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232)

MC

Malcolm C.

sole proprietor

> "It started when they said it would and they gave me advice that helped me."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6481288)

BD

Bradford D.

Therapist

> "Mend does not allow the user to speak with clients and schedule simultaneously. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364)

ES

Ellesse S.

Transportation Services

> "Tech needs major improvement, but communication was superb."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894)

MC

Marqueshia C.

Ambulatory Clinical Clerical Assistant

> "Sometimes there are glitches and it will completely log you out of Mend after a short period."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3540796)

DM

Diana M.

Unemployed

> "Easy access and a great to have and it has greatly helped me with alot of different things."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217)

JH

Jessica H.

LMFT

> "The connection is slow and there are many dropped video calls."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917)

TJ

TERRY J.

VP Corporate Operations

> "Great for time and interaction."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6465738)

ME

Maria E.

Therapist

> "It’s prone to crash on even chrome browsers"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964)

KC

Katie C.

Home maker

> "She’s caring and a great listener."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6767700)

ML

Melanie L.

Social Worker

> "I don't think it is an issue with the software, but occasional issues with connectivity can be an issue."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3553066)

DH

Danielle H.

Receptionist

> "Great was very easy to access and such a great provider experience"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6772607)

MM

Monique M.

LCSW

> "I cannot schedule patients from my phone?"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116)

[View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

RM

Rachael M.

Registered Dietitian

> "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

SL

Sydney L.

Lactation Consultant

> "I use Jane for my lactation consulting practice and I generally like it quite a bit."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

MP

Maurice P.

Owner

> "Pricing is great, booking for clients is simple and customer support is top notch."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

LS

Lauren S.

Psychologist

> "I appreciate that they have direct billing functionality and online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

KG

Karen G.

Psychotherapist

> "I love that clinic sites has merged as Jane Website."

[See full review](https://www.capterra.com/p/178984/Jane-App/#SoftwareAdvice___7045322)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "We have streamlined so many processes and saved money by having our EHR and CRM all in one."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

LC

Louis C.

Doctor of Chiropractic

> "Financial bookkeeping: Jane's system of keeping track of patient and insurance balances is very complicated, dense, and confusing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4893699)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "All this for a very reasonable monthly fee based on the number of providers at the clinic!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

MP

Maurice P.

Owner

> "Jane has been really easy to use and implement, it takes some legwork but it does everything I need it to without being over..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

LC

Laura C.

Office Manager

> "What I like most about the Jane app is that it is easy to use, as a client I can can see what is available and who I am booking..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6805888)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

Kassidy K.

Chiropractor

> "Can do most basic functions that you need and easy to implement quickly!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

RK

Ross K.

Owner

> "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

SD

Stefanie D.

Mental Health Therapist

> "I love that I can get help if needed through email or over the phone and that I am always talking with a live person, not a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6245161)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

HS

Homa S.

Owner and Practitioner

> "Patients always complimented the interface with the reminders, receipts, scheduling, etc. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

GD

Guillaume D.

Sales engineer

> "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457)

JY

Jennifer Y.

Founder

> "I am super impressed with the customer service - you guys are often available when I need you and if not by phone then you'll..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6590506)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

LP

Leo P.

Nurse Practitioner

> "I enjoyed using Jane because the customer service for questions was instantaneous."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6825246)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

TL

Tanya L.

Owner and Acupuncturist

> "Charting templates and scheduling are the best features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

ZA

Zia A.

Registered massage therapist

> "Love that they offer complimentary 45 minute consultation when you first get started!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6773507)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

MM

Margaret M.

Office Manager

> "Still fresh and getting things set up but the customer service/support team has been so wonderful at answering questions and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6353347)

KG

Kevin G.

Founder and Clinical Director, Registered Psychotherapist

> "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643)

SK

Signe K.

Therapist

> "Jane App fulfilled all the requirements for me to run a remote clinic as a solo practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

AD

Andrew D.

Client

> "Generally good as long as I use Chrome, and know about the pages not refreshing bug and how to work around it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

LM

Laura M.

Operations Director

> "It often landed me into the wrong patient's chart or billing information and was quite frustrating."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370)

Michelle W.

Physical Therapist and Health Coach

> "I love being able to use templates and / or tweak notes on the fly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6340229)

LM

Laura M.

Operations Director

> "I did also find their 'shift' and 'tagging' functions to be more complicated than they need to be."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370)

LP

Leo P.

Nurse Practitioner

> "The ease in building templates and duplicating them was phenomenal."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6825246)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

TP

TJ P.

Chiropractor

> "Great service combined with a flexible platform and low price checks most of needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6542395)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

CC

Cristofer C.

Psychologist

> "The charts are customizable and the interface is beautiful."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688922)

SL

Sierra L.

Chiropractic physician

> "I don't even use the charting system unfortunately."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903)

AC

Ashley C.

Commercial Advisor

> "Ease-of-use, allows customers the flexibility to book and modify their appointments with a few clicks."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6652533)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

## User interface

[Mend](https://www.capterra.com/p/165634/Mend-App/)

4.60 (920)

4.79 (490)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Mend

35/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/165634/Mend-App/#features)

Jane

Top features

40/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

### Recognition

No recognitions have been awarded to Mend

No recognitions have been awarded to Jane

### Deployment & support

Mend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mend

-   By Mend VIP
-   Located in United States
-   Founded in 2014

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

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3.9

4.6

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-165634/NextGen-Ambulatory-EHR-vs-Mend-App)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (817)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$54/month

Price

$0

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron)