# Compare Mend vs Alleva 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mend and Alleva based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/165634-180899/Mend-App-vs-Alleva --- # Mend vs Alleva Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MendAlleva2/4 selected [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) [## Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment AH JP JR Based on [920 reviews](#user-reviews) Positive 843 Neutral 47 Negative 30 [## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment CB NR GJ Based on [282 reviews](#user-reviews) Positive 245 Neutral 26 Negative 11 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Practice Better 4.8 (96) * * * Starting Price $35.00 Other,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zanda 4.6 (204) * * * Starting Price $19.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Valant EHR Suite 4.1 (333) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ### NextGen Office 4.0 (1,278) * * * Starting Price $300.00 Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,145 reviews from telemedicine software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Missing features Feature ratings HIPAA Compliant 4.8 Two-Way Audio & Video 4.8 E-Prescribing NA Video Conferencing 4.7 Appointment Scheduling 4.8 65%Fit Not enough reviews Feature ratings HIPAA Compliant 4.8 Two-Way Audio & Video \-- E-Prescribing 4.4 Video Conferencing \-- Appointment Scheduling 4.6 User satisfaction User satisfaction 4.6 User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.5 User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for We specialize in medium to large healthcare organizations of 20 or more providers. Best for Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery. ## User reviews Pros & cons AH Alexandra H. Patient > "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out of..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "The slightly more noticeable (than in other video calling software) lag in transference of sound which,..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) JP Jaden P. Direct Support Personnel > "Convenience Steady Connection- presented no problems accessing the system." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648) AR Angela R. patient > "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709) JR Jonathan R. Artist > "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255) ES Ellesse S. Transportation Services > "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as well..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894) PW Patricia W. CEO > "My experience has been from a patient's point of view and applies to the internet quality and the physicians'..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469) DS Derek S. XxxxxxxxxX > "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments, i..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976) AL ABIGAIL L. I dont know > "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098) AC Admir C. Driver > "Sometimes the bars would go from full green to two red and even one red so it worried me that there will be..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) CG Carrie G. Operations Manager and Field Crew Leader > "I have multiple doctors appoints every week and really appreciate the text message notifications multiple days..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4751166) NB Nicoletta B. Hospitality Assistant > "The connection bars making you think the videocall won’t work when it ends up working." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514) EB Elizabeth B. Teacher > "I was able to make a quick appointment to request a prescription refill, right from home, after work." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345) JD Jacob D. Food runner > "Full-screen in landscape mode didn't work properly, through the web page on chrome" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397) SC Susan C. Assistant Chair of Biosciences > "It was a great alternative to have a video appointment today so I could get started on my medical regimen." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836) LC LYNN C. CEO Owner > "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579) CR Christi R. Deli clerk > "I am so so so so need and to know that there is a group that has my back is an espresso positive and..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642) LM Lorin M. BIM technician > "Regestration took a while and figuring out the camera and mic access was tricky." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147) MD Michael D. Manager > "Good pre test for connection and audio/visual and the reminders were nice" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919) SG Shane G. None > "Small images on screen may impair nonverbal communication." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497) KM Kathleen M. I write novels and still hope one day someone will read them. > "She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6475949) IS Ian S. COO > "Software was a little clunky, I couldn't swap camera inputs easily." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) AC Admir C. Driver > "It was great this time around. Once I had an audio issue because someone called in the middle of my session...." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) SM Shawna M. None > "I dont like the video at beginning where it repeats same info." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026) AG Ashley G. Server > "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me to..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504) JN Jeremy N. Engineering Manager > "Sometimes I lose the invitation in my email." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273) GB Gerard B. Attorney > "I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) TL Tammy L. Librarian > "Sometimes scheduling time can be hard." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790) RM Roxanna M. Residential assistant > "Thank goodness for this being mental health is needed but not every mother wants to bring all there children..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183) JR Jennifer R. Cleaning, painting, hanywork > "so i wasnt able to make eye contact and talk to my counselor." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "So glad someone figured out a way to make this type of technology be HIPAA compliant." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) CC Catherine C. Not working > "Please note that the review was the most unsatisfactory part as there was no way to skip certain required..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) KL Kayla L. Patient > "She was also very informative about test that I should get for some of my medical issues." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6464040) CW Christina W. Clinical Manager > "The screen was tiny for my face." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622) CL Cheryl L. Teacher > "The convenience and simplicity of the appointment" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6775892) RB Rhonda B. Human Resource Specialist > "I worry about not being able to connect." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998) AF Alec F. Line Cook > "I feel like it's a good thing for people who don't need to or cannot make a hospital visit." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777) TD Toby D. Na > "The call quality isn't always the best..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004) LP Lezlyn P. Executive Relationship Coach > "I love my overall experience with \[sensitive content hidden\] and the one that does my appointments sheeting up." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6427050) IS Ian S. COO > "I tried to book an in-person, wait was one hour." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) DC Devi C. Administration > "The personal care, attentiveness, and easy access to medical care in a timely manner" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556) JR Jennifer R. Cleaning, painting, hanywork > "I couldnt hear very well i had to hold the phone to my ear" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) SS Stan S. Business Consultant > "The ease and convenience of having the session from my home computer." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252) SD Scott D. designer > "Image for a third attendee was dark, therefore not a consistent image quality." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907) JG Joseph G. Variety Content Creator > "The ability to take care of appointments remotely helps free up a ton of time for me to get other things done." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176) GB Gerard B. Attorney > "I don't even know how I would or could improve this service at present." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) TF Tavia F. None > "The intake person and the doctor were both consummate professionals, thorough and clear while also being..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445) MLP Mary Lou P. COO > "The telehealth link for the waiting room did not work at first" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041) VZ Vera Z. NA > "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817) JF Jenny F. Therapist > "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session. Once you are..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069) NM Norman M. Facilities Services Coordinator > "Easy to sign on and the same time next week which is great for my schedule and convenient." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345) LS Lawrence S. Assistant Principal for Adult Counseling > "sensitive content hidden\] was very patient in repeating and explaining questions I did not understand." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081) TD Trazie D. Patient > "I’ve had a couple of appointments and they’ve been really good." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766566) AR Amanda R. Home maker > "Microphone problems, and sometimes the camra freezes up" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843) CB Clarice B. Cosmetics industry > "Doing my video appointments are easy from the convenience of my own home the days of the week and times work..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990) AS August S. Mobile Notary > "I cant think of a single thing about this service that I would change." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093) AN Alicia N. Forklift operator > "I like there are videos while you are waiting." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883) SS Sami S. Therapist > "She didnt seem very personable i dont know." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230) LP LaDonna P. Warehouse expeditor > "She answered all my questions and help me set up the appointments" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511) CC Catherine C. Not working > "Notice from scheduling platform was inconsistent with actual appointment." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) TS Tate S. Subway > "It was a quick and simple video call and everything was explained" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647) PZ Patti Z. retired > "once in awhile i have trouble logging on but i think it’s more because of my phone than the system" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799) AC Athena C. na > "She's always asking the right questions and helps improve my mental health." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6267497) JW James W. Senior Network Admin > "Their is nothing you can do to control what happens on the end user side." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329) RS Rob S. Principal Software Engineer > "Very easy to use and convenient in that I could take care of my issue from my home." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443) CS Chris S. Patient > "This is not an appropriate survey for the patient user." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655) BC Bruce C. Teacher > "Very knowledgeable. Explained throughly and in simple terms that i could understand." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6769878) KC Katie C. Clinician > "That could just be the nature of the services that we used it for, as there may be no good way to download..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232) MC Malcolm C. sole proprietor > "It started when they said it would and they gave me advice that helped me." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6481288) BD Bradford D. Therapist > "Mend does not allow the user to speak with clients and schedule simultaneously. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364) ES Ellesse S. Transportation Services > "Tech needs major improvement, but communication was superb." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894) MC Marqueshia C. Ambulatory Clinical Clerical Assistant > "Sometimes there are glitches and it will completely log you out of Mend after a short period." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3540796) DM Diana M. Unemployed > "Easy access and a great to have and it has greatly helped me with alot of different things." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217) JH Jessica H. LMFT > "The connection is slow and there are many dropped video calls." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917) TJ TERRY J. VP Corporate Operations > "Great for time and interaction." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6465738) ME Maria E. Therapist > "It’s prone to crash on even chrome browsers" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964) KC Katie C. Home maker > "She’s caring and a great listener." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6767700) ML Melanie L. Social Worker > "I don't think it is an issue with the software, but occasional issues with connectivity can be an issue." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3553066) DH Danielle H. Receptionist > "Great was very easy to access and such a great provider experience" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6772607) MM Monique M. LCSW > "I cannot schedule patients from my phone?" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116) [View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/) CB Cody B. Program Manager > "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) JB Jacob B. Clinical Director > "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) NR Nohemy R. Program Director > "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly...." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) JB Jacob B. Clinical Director > "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) GJ Giovhanni J. Substance abuse counselor > "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703) JB Jacob B. Clinical Director > "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) RG Rebecca G. Therapist Intern > "I like that I can enter all client notes for a group on one page so I can use a template." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) DC Derrick C. Clinician > "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) JB Jacob B. Clinical Director > "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) KC Kathy C. Clinical Supervisor > "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935) HE Heather E. Lead Therapist > "It is not difficult to learn the different things that are offered on the site." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674) CP Chelsea P. Youth Mentor > "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143) BO Breanne O. Executive Assistant > "Their support team has also been super responsive whenever I’ve had questions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) DV Dennis V. Assistant Housing Supervisor Case Manager > "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798) MA Misty A. Compliance Director > "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700) VV Veronica V. Clinical Director > "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906) TL Tora L. Mental Health Counselor > "Alleva does very well to organize and keep track of documents electronically for our company and clients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877) AW Austin W. Peer Support > "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864) PZ Pedro Z. Counselor > "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065) MK Misak K. Therapist > "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127) AM Asa M. Behavioral health technician > "From training to running the program it has been easy and convenient for my job position." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) JB Jacob B. Clinical Director > "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) JL Jon L. Admissions and Community Outreach Coordinator > "Easily access case notes and treatment plans to ensure the best experience for our patients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265) AG Angelina G. Therapist > "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584) AC Andrea C. Program Director > "I like that you can upload documents so you can eleminate the paperwork" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285) ED Esther D. Recovery Coach > "Auto saving of notes and not being able to print in communication log section." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450) AC Ann C. Billing Coordinator > "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486) KM Karyn M. Family Counselor > "In ability to edit communication logs has been a challenge in my experience with Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144) BO Breanne O. Executive Assistant > "Helpful customer support team" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) JM Jared M. Peer Recovery Specialist > "Can have login issues or re-connection issues where Alleva fails to login, not due to user error" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614) CM Chris M. Director Of IT > "They also provide training sessions and webinars to help you learn how to use the product effectively." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829) NR Nohemy R. Program Director > "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) TW Tamnika W. Lead Therapist > "The way their team works with my company to make improvements to tailor to our needs is unmatched." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) SS Starla S. RN - DON > "Trying to get past medical records correctly and wrong times that show up after correct times have been entered" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989) TD Tajinder D. Housing Navigator > "Alleva's user friendly interface and its ability to streamline my workflow efficiently." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010) DC Derrick C. Clinician > "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) HS Heather S. Residential Therapist > "The accessibility it provides for our entire team to have access to the same information!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151) JK Jennifer K. Alumni Coordinator > "There seem to be some instances where things do not save or load during certain times of the day that can be really..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072) KC Kayla C. Clinical Services and Program Development > "Our team appreciates the ability and willingness for Alleva to customize our platform." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238) TW Tamnika W. Lead Therapist > "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) CG Cynthia G. SUD counselor > "This program is used company wide and has been very helpful in keeping charts organized." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) CA Christal A. Clinical > "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911) CH Casey H. Program Manager > "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220) AJ Angie J. LPN > "When you chart a communication note your unable to edit it or delet" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599) CB Cody B. Program Manager > "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) VC Victoria C. Direct Care Staff > "It does not load sometimes and tends to glitch out or not stay on the same screen." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792) GC Gary C. Treatment Coordinator > "It's easy to navigate." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263) JP Jesus P. Behavioral technician > "time response to technical problems. when having esues it takes to long to get it resove because is not included in A" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332) SB Shannon B. Alcohol and Drug Counselor > "The information is easy to revise/edit and there are many extra features that are customizable." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272407) TB Tina B. CIT > "I can never get it to log on without highlighting the URL and pressing enter." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704) AM Asa M. Behavioral health technician > "I was confident after my training." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) CG Cynthia G. SUD counselor > "Inserting dates and times for note charting is tedious." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) MT Marissa T. Classroom Teacher > "Being able to customize it for what we do is extremely helpful." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272307) SG Sanam G. Admissions Coordinator > "It will freeze up at times and take me to the wrong chart or sign me out entirely." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760) TW Tamnika W. Lead Therapist > "The customer service is outstanding and are able to get back to you quickly and efficiently." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) EK Elliot K. Administrative Assistant > "Doesn't work with chrome browser sometimes." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772) LP Libertie P. CPSS RC > "It is easy to navigate and my charting is done in minutes instead of an hour." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269722) RG Rebecca G. Therapist Intern > "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) MB Melina B. Primary Clinician > "It is user friendly, it makes charting simple and the flow is good for what I use it for." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278076) CW Carvell W. Behavioral Health Tech > "Not being able to see clients you are taking notes on" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686) DC Derrick C. Clinician > "Alleva has some really cool customizable features." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) DH Donna H. LPC, LCDC > "The calendar and working with the scheduling does not seem to be an easy thing to pick up." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645) OJ Omar J. Therapist > "Great customer service and tech support to assist when an issue arises." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269453) GD Gabrielle D. Program Manager > "Lack of customization to user interface." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795) DC Derrick C. Clinician > "The user interface is aesthetically pleasing compared to other EMRs I've used in the past." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) BS Brandon S. Business Development > "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586) KS Kimberly S. Behavior Health Tech > "Information is easy to edit, scheduling is easy, and downloading/accessing documents is easy." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6276972) CA Codee A. Office Manager > "There seems to be a lot of glitches and slowness. " [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675) DP Dale P. Program Director > "I have seen multiple features rolled out and it seems to get smoother each time." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268852) DP Dale P. Program Director > "Sometimes new features are a "buggy" when rolled out." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268852) KS Kara S. Substance Use Counselor > "For the most part, Alleva is very easy to use with some practice as it is necessary understanding how Alleva is laid..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268695) DW Dahlia W. Nurse > "Not set up like a medical chart so as a nurse it isn't the easiest system to use" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270809) JM Jared M. Primary Clinician > "The scheduler feature in Alleva is a must have." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270629) JJ Jenny J. Nurse > "Sometimes it takes a little while to load a screen" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268511) KD Kailee D. Billing and Finance > "I like the ease of use of Alleva and how if I'm not sure how to do something their help section has instructions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272720) MR Mike R. Therapist > "It will be slow, sometimes glitch out, and not save." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269255) JA Julie A. Counselor > "Alleva makes it easy to chart and keep up with client's information." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274596) TK Terry K. Therapist > "Loading issues at times, reviewers being removed from notes" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268672) KM Karyn M. Family Counselor > "Easy access to client information has been a great benefit of Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144) CM Chris M. Director Of IT > "It has some drawbacks that might deter some potential customers." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829) [View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/) ## User interface [Mend](https://www.capterra.com/p/165634/Mend-App/) 4.60 (920) [Alleva](https://www.capterra.com/p/180899/Alleva/) 4.47 (282) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Mend 35/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/165634/Mend-App/#features) Alleva Top features 45/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/180899/Alleva/#features) ### Recognition No recognitions have been awarded to Mend No recognitions have been awarded to Alleva ### Deployment & support Mend Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Alleva Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mend - By Mend VIP - Located in United States - Founded in 2014 Alleva - By Alleva - Located in United States - Founded in 2017 ## Popular Comparisons [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,224)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Contact vendor for pricing Price $35/month 4.5 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/165634-195467/Mend-App-vs-Care-Patron) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price $800/month 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 3.8 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-165634/Tebra-vs-Mend-App) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-180899/SimplePractice-vs-Alleva) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-180899/TheraNest-Mental-Health-vs-Alleva) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (391)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.5 Features 4.4 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-165634/InSync-EMR-vs-Mend-App) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.4 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-180899/CounSol-com-vs-Alleva) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 4.5 Features 3.9 4.6 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-165634/NextGen-Ambulatory-EHR-vs-Mend-App) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Contact vendor for pricing Price $58/month 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/73807-180899/BestNotes-vs-Alleva)