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Behavior Analysts, Growing ABA Companies, Special Educators, Schools
We specialize in medium to large healthcare organizations of 20 or more providers.
I love the functions it provides such as the supervisor questions, ensuring honest service times, the treatment report options, and how user friendly it is.
To get around this obstacle, you have to create a missing session note using a false date, submit it, then open it back up to edit it to the correct date.
I use this software daily for work in aba, its ease of use is amazing and the quality of service is great too. The software saves data locally, so I always have a reliable source to keep my data in.
Loss of data occasionally when using a tablet.
The data collection in real time is good, it is easy for my therapists to use effectively.
Connection error can happen often in difficult areas.
I have loved using this software. The [SENSITIVE CONTENT HIDDEN] has been so helpful in navigating how to use this and I will never go back to paper.
The inability to edit trials i would like to see a change in this area.
I adore my therapist and can tell there are plenty of great therapists available for people. Sensitive content hidden] is attentive, understanding, and kind.
I have had frequent disconnections or missed connection and frequently have to trouble shoot.
Mend tech team wonderful at making changes as we request them and finding solutions for alternate workflows. Great implementation process.
Also, often if you do something wrong or that the system doesn't accept, there's no prompt as to HOW to fix it. Just shows an error and leaves you to figure out what you need to change.
I also love the messaging feature and ability to call a client if they are not showing up it helps save time finding a chart and calling the client so we can connect as soon as possible.
Its very difficult to sometimes our patients do not receive the link, that's always a problem.
Mend has been easy for providers and patients to use, making healthcare more accessible, and the service we've received from Mend leadership has been exceptional. We're very happy with our experience.
A little frustrating, especially if someone makes a last minute video visit and we have to stop what were doing to add them into mend real fast before their appointment start time.
Julie D.: I'm Julie. I'm an outpatient admissions specialist. I would give Mend a rating of a five. And for more, click below. I use Mend on a daily basis to schedule virtual care patients with therapists. I like how Mend is user-friendly and it's very organized, so it's easy to see the other therapist schedules versus who's available and who's not. Sometimes I don't like about Mend is the loading of the scheduling. You have to click more, which is not user-friendly sometimes.
ABAdesk
Top FeaturesMend
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