# Compare Mend vs Zoobook EHR 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mend and Zoobook EHR based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/165634-185982/Mend-App-vs-Zoobook-EHR

---

# Mend vs Zoobook EHR Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MendZoobook EHR2/4 selected

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.7 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

[## Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

AH

JP

JR

Based on [920 reviews](#user-reviews)

Positive

843

Neutral

47

Negative

30

[## Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.7 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

GB

MG

JA

Based on [152 reviews](#user-reviews)

Positive

141

Neutral

11

Negative

0

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of reviewers  
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### Practice Better

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97%

of reviewers  
rated it above 4 stars

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## Summary

* * *

Key features rated by users

Features selected based on 4,397 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.6

Charting

4.7

EMR/EHR

4.3

Appointment Scheduling

4.8

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.5

Charting

4.7

EMR/EHR

4.7

Appointment Scheduling

4.6

User satisfaction

User satisfaction

4.6

User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.7

User reviews[152](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$100Per Month

-   Free version
-   Free trial

Best for

Best for

We specialize in medium to large healthcare organizations of 20 or more providers.

Best for

Addiction, Mental Health and Behavioral Health Treatment Providers

## User reviews

Pros & cons

AH

Alexandra H.

Patient

> "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out of..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "The slightly more noticeable (than in other video calling software) lag in transference of sound which,..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

JP

Jaden P.

Direct Support Personnel

> "Convenience Steady Connection- presented no problems accessing the system."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648)

AR

Angela R.

patient

> "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709)

JR

Jonathan R.

Artist

> "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255)

ES

Ellesse S.

Transportation Services

> "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as well..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894)

PW

Patricia W.

CEO

> "My experience has been from a patient's point of view and applies to the internet quality and the physicians'..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469)

DS

Derek S.

XxxxxxxxxX

> "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments, i..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976)

AL

ABIGAIL L.

I dont know

> "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098)

AC

Admir C.

Driver

> "Sometimes the bars would go from full green to two red and even one red so it worried me that there will be..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

CG

Carrie G.

Operations Manager and Field Crew Leader

> "I have multiple doctors appoints every week and really appreciate the text message notifications multiple days..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4751166)

NB

Nicoletta B.

Hospitality Assistant

> "The connection bars making you think the videocall won’t work when it ends up working."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514)

EB

Elizabeth B.

Teacher

> "I was able to make a quick appointment to request a prescription refill, right from home, after work."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345)

JD

Jacob D.

Food runner

> "Full-screen in landscape mode didn't work properly, through the web page on chrome"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397)

SC

Susan C.

Assistant Chair of Biosciences

> "It was a great alternative to have a video appointment today so I could get started on my medical regimen."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836)

LC

LYNN C.

CEO Owner

> "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579)

CR

Christi R.

Deli clerk

> "I am so so so so need and to know that there is a group that has my back is an espresso positive and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642)

LM

Lorin M.

BIM technician

> "Regestration took a while and figuring out the camera and mic access was tricky."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147)

MD

Michael D.

Manager

> "Good pre test for connection and audio/visual and the reminders were nice"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919)

SG

Shane G.

None

> "Small images on screen may impair nonverbal communication."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497)

KM

Kathleen M.

I write novels and still hope one day someone will read them.

> "She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6475949)

IS

Ian S.

COO

> "Software was a little clunky, I couldn't swap camera inputs easily."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

AC

Admir C.

Driver

> "It was great this time around. Once I had an audio issue because someone called in the middle of my session...."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

SM

Shawna M.

None

> "I dont like the video at beginning where it repeats same info."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026)

AG

Ashley G.

Server

> "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me to..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504)

JN

Jeremy N.

Engineering Manager

> "Sometimes I lose the invitation in my email."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273)

GB

Gerard B.

Attorney

> "I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

TL

Tammy L.

Librarian

> "Sometimes scheduling time can be hard."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790)

RM

Roxanna M.

Residential assistant

> "Thank goodness for this being mental health is needed but not every mother wants to bring all there children..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183)

JR

Jennifer R.

Cleaning, painting, hanywork

> "so i wasnt able to make eye contact and talk to my counselor."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "So glad someone figured out a way to make this type of technology be HIPAA compliant."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

CC

Catherine C.

Not working

> "Please note that the review was the most unsatisfactory part as there was no way to skip certain required..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

KL

Kayla L.

Patient

> "She was also very informative about test that I should get for some of my medical issues."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6464040)

CW

Christina W.

Clinical Manager

> "The screen was tiny for my face."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622)

CL

Cheryl L.

Teacher

> "The convenience and simplicity of the appointment"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6775892)

RB

Rhonda B.

Human Resource Specialist

> "I worry about not being able to connect."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998)

AF

Alec F.

Line Cook

> "I feel like it's a good thing for people who don't need to or cannot make a hospital visit."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777)

TD

Toby D.

Na

> "The call quality isn't always the best..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004)

LP

Lezlyn P.

Executive Relationship Coach

> "I love my overall experience with \[sensitive content hidden\] and the one that does my appointments sheeting up."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6427050)

IS

Ian S.

COO

> "I tried to book an in-person, wait was one hour."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

DC

Devi C.

Administration

> "The personal care, attentiveness, and easy access to medical care in a timely manner"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556)

JR

Jennifer R.

Cleaning, painting, hanywork

> "I couldnt hear very well i had to hold the phone to my ear"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

SS

Stan S.

Business Consultant

> "The ease and convenience of having the session from my home computer."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252)

SD

Scott D.

designer

> "Image for a third attendee was dark, therefore not a consistent image quality."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907)

JG

Joseph G.

Variety Content Creator

> "The ability to take care of appointments remotely helps free up a ton of time for me to get other things done."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176)

GB

Gerard B.

Attorney

> "I don't even know how I would or could improve this service at present."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

TF

Tavia F.

None

> "The intake person and the doctor were both consummate professionals, thorough and clear while also being..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445)

MLP

Mary Lou P.

COO

> "The telehealth link for the waiting room did not work at first"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041)

VZ

Vera Z.

NA

> "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817)

JF

Jenny F.

Therapist

> "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session. Once you are..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069)

NM

Norman M.

Facilities Services Coordinator

> "Easy to sign on and the same time next week which is great for my schedule and convenient."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345)

LS

Lawrence S.

Assistant Principal for Adult Counseling

> "sensitive content hidden\] was very patient in repeating and explaining questions I did not understand."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081)

TD

Trazie D.

Patient

> "I’ve had a couple of appointments and they’ve been really good."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766566)

AR

Amanda R.

Home maker

> "Microphone problems, and sometimes the camra freezes up"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843)

CB

Clarice B.

Cosmetics industry

> "Doing my video appointments are easy from the convenience of my own home the days of the week and times work..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990)

AS

August S.

Mobile Notary

> "I cant think of a single thing about this service that I would change."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093)

AN

Alicia N.

Forklift operator

> "I like there are videos while you are waiting."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883)

SS

Sami S.

Therapist

> "She didnt seem very personable i dont know."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230)

LP

LaDonna P.

Warehouse expeditor

> "She answered all my questions and help me set up the appointments"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511)

CC

Catherine C.

Not working

> "Notice from scheduling platform was inconsistent with actual appointment."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

TS

Tate S.

Subway

> "It was a quick and simple video call and everything was explained"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647)

PZ

Patti Z.

retired

> "once in awhile i have trouble logging on but i think it’s more because of my phone than the system"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799)

AC

Athena C.

na

> "She's always asking the right questions and helps improve my mental health."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6267497)

JW

James W.

Senior Network Admin

> "Their is nothing you can do to control what happens on the end user side."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329)

RS

Rob S.

Principal Software Engineer

> "Very easy to use and convenient in that I could take care of my issue from my home."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443)

CS

Chris S.

Patient

> "This is not an appropriate survey for the patient user."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655)

BC

Bruce C.

Teacher

> "Very knowledgeable. Explained throughly and in simple terms that i could understand."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6769878)

KC

Katie C.

Clinician

> "That could just be the nature of the services that we used it for, as there may be no good way to download..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232)

MC

Malcolm C.

sole proprietor

> "It started when they said it would and they gave me advice that helped me."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6481288)

BD

Bradford D.

Therapist

> "Mend does not allow the user to speak with clients and schedule simultaneously. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364)

ES

Ellesse S.

Transportation Services

> "Tech needs major improvement, but communication was superb."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894)

MC

Marqueshia C.

Ambulatory Clinical Clerical Assistant

> "Sometimes there are glitches and it will completely log you out of Mend after a short period."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3540796)

DM

Diana M.

Unemployed

> "Easy access and a great to have and it has greatly helped me with alot of different things."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217)

JH

Jessica H.

LMFT

> "The connection is slow and there are many dropped video calls."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917)

TJ

TERRY J.

VP Corporate Operations

> "Great for time and interaction."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6465738)

ME

Maria E.

Therapist

> "It’s prone to crash on even chrome browsers"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964)

KC

Katie C.

Home maker

> "She’s caring and a great listener."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6767700)

ML

Melanie L.

Social Worker

> "I don't think it is an issue with the software, but occasional issues with connectivity can be an issue."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3553066)

DH

Danielle H.

Receptionist

> "Great was very easy to access and such a great provider experience"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6772607)

MM

Monique M.

LCSW

> "I cannot schedule patients from my phone?"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116)

[View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/)

GB

Greg B.

Program Administrator

> "I also like the auto save feature, which reloads a page that may have not been saved."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6804010)

SB

Sean B.

COO

> "While I see the value in the pop up reminders upon logging into Zoobook, I sometimes find them being a little..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7035972)

MeG

Maria e G.

Peer Group Leader

> "The system is very detailed and has convenient options for adding details into the forms."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6778183)

EC

Ewan C.

Billing and Accounts Administrator

> "It's not as easy to customize it for non-behavioral health settings, and reporting should be a bit more flexible..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6839987)

JA

Jocelyn A.

Business Manager

> "Sometimes you can be so swamped with work and projects you might forget something pivotal that you learned during..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6802754)

DS

Desiree S.

quality assurance

> "too many tabs need to be opened for functions; the customer service is mostly via email and cannot move straight..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6689898)

DW

Deborah W.

Clinical Director

> "The platform itself is user-friendly, responsive, and clearly designed with clinicians in mind."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7040065)

KL

Kimberly L.

Case Manager

> "There was nothing I liked least about it except maybe sometimes it's a little slow but that could just be a..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7056209)

SR

Sonya R.

IBHS Case Manager

> "I specifically like the option where at the bottom of any page support can be emailed quite quickly."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6825063)

KG

Kathryn G.

Director of Recovery Services

> "We asked for this to be deleted and it has been almost 2 months and this still has not been completed and we are..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6495621)

DW

Dr. W.

Mental Health Clinician

> "The most comprehensive EHR database system that I've used yet."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7029770)

KB

Kristle B.

Addictions counselor

> "I don't like that you cannot create and save a note even if it appears there's a double-booked appt."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6553426)

SB

Sean B.

COO

> "Zoobook is a robust EMR an is a wonderful value for the cost."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7035972)

MT

Melanie T.

Intern Therapist

> "it signs you out too fast wish it kept you signed in and wish there was a way to save your sign-in not having to..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6269985)

DW

Deborah W.

Clinical Director

> "It’s the best I’ve seen in any behavioral health EHR."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7040065)

KV

Kristina V.

Operations Manager

> "The User Manual is very basic; we had to develop our own User Manual internally (which does need constant updating)"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6251149)

SA

Sharon A.

Office Manager

> "Everyone is patient, understanding and efficient and ensure our needs are met."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

ET

Ethan T.

Medical Records Clerk

> "One of the cons about Zoobook EHR would be that documents are not saved at times."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

OC

Odalie C.

Lead Counselor, LAC

> "I was confused by the new "save draft" and needed to complete treatment plans. Because the response was so quick..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6463520)

AS

Andrea S.

Therapist

> "Don't understand why it needs supervisor approval to cancel a duplicate note., etc."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6578142)

SH

Sarah H.

Executive Director

> "The platform is fully customizable to meet the unique needs of my agency."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6740122)

GG

Gulce G.

Outpatient Intern

> "I often feel like I need to be on high alert because it doesn’t always feel secure, and I worry that my..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6690113)

LK

Lisa K.

BILLING MANAGER

> "The staff support is very infromative and helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6827582)

CS

Colleen S.

Director of Human Resources

> "sometimes it's hard to organize employee files in the correct place"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6393368)

SA

Sharon A.

Office Manager

> "Support team is quick to respond. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

ET

Ethan T.

Medical Records Clerk

> "I have heard from clinicians that they save their work, but there have been occasions where they were not able to..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

SA

Sharon A.

Office Manager

> "Support is outstanding. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

KC

Kirsten C.

Director of Client Services

> "It can be clunky at times, multiple clicks to get to a particular section of a chart, sometimes you can't see all..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6022838)

MeG

Maria e G.

Peer Group Leader

> "The presenter was very polite and went a good speed with the information."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6778183)

MT

Melanie T.

Intern Therapist

> "it ok just don't like that it kick you off after a half hour wish it keep you sign in longer"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6269985)

LW

Lynelle W.

Community Supervisor

> "I found the training and trainer both to be very helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6797094)

GG

Gulce G.

Outpatient Intern

> "I didn’t like the saving feature in Zoobook."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6690113)

NM

Nia M.

Clinical Director

> "Accessing zoom and telehealth is going to be a game changer."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6660271)

JL

Jami L.

Mental Health Therapist

> "There are many tabs which can be overwhelming."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6498437)

EH

Enzer H.

Behavioral Therapist

> "I appreciated the 1:1 training. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6821616)

LT

Luann T.

Clinical Supervisor

> "Even though I'm an administrator, my access is limited; I can't delete or edit."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6140262)

LA

Linda A.

Biller, Day Receptionist

> "Zoobook is generally very good at getting back to their clients in a timely fashion, even providing weekly updates..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6109598)

TP

Tanya P.

Business Director

> "Before I got into the recurring meetings with \[sensitive content hidden\], I thought it was really hard to use the..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6104261)

TR

Tanner R.

Owner

> "They are very helpful and have the ability to customize the system to fit your workflow and your staff members as..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6101737)

MG

Michael G.

Therapist

> "I contacted the support team to remove a saved assessment that was saved accidentally for the wrong client."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___5086623)

ET

Ethan T.

Medical Records Clerk

> "Other than some minor issues, the Zuni Recovery Center's experience with Zoobook has been good."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

DW

Donnie W.

Director of Clinical Services

> "Some of it seems a little complicated and has been a challenging transition."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6166235)

LC

Lakisha C.

Program Director

> "The trainer \[sensitive content hidden\] explained each module efficiently and answered questions appropriately."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6350070)

MJ

Melinda J.

Counselor

> "There was not any feature that I did not like with Zoobook."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___5046269)

EH

Enzer H.

Behavioral Therapist

> "The demonstration was helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6821616)

DK

Debra K.

HR Director, CFO

> "It has been a difficult roll-out."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6022842)

[View Reviews](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

## User interface

[Mend](https://www.capterra.com/p/165634/Mend-App/)

4.60 (920)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)

4.66 (152)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Mend

Top features

18/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/165634/Mend-App/#features)

Zoobook EHR

12/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/185982/Zoobook-EHR/#features)

### Recognition

No recognitions have been awarded to Mend

No recognitions have been awarded to Zoobook EHR

### Deployment & support

Mend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoobook EHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mend

-   By Mend VIP
-   Located in United States
-   Founded in 2014

Zoobook EHR

-   By Zoobook Systems
-   Located in United States
-   Founded in 2016

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