# Compare Mend vs Carepatron 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mend and Carepatron based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/165634-195467/Mend-App-vs-Care-Patron --- # Mend vs Carepatron Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MendCarepatron2/4 selected [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) [## Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment AH JP Based on [920 reviews](#user-reviews) Positive 843 Neutral 47 Negative 30 [## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LM SG Based on [858 reviews](#user-reviews) Positive 768 Neutral 72 Negative 18 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### RXNT 4.3 (498) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * Highest Rated ### Practice Better 4.8 (96) * * * Starting Price $35.00 Other,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zanda 4.6 (204) * * * Starting Price $19.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Valant EHR Suite 4.2 (338) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,182 reviews from telemedicine software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Missing features Feature ratings HIPAA Compliant 4.8 Two-Way Audio & Video 4.8 E-Prescribing NA Video Conferencing 4.7 Appointment Scheduling 4.8 68%Fit Missing features Feature ratings HIPAA Compliant 4.8 Two-Way Audio & Video NA E-Prescribing NA Video Conferencing 4.3 Appointment Scheduling 4.6 User satisfaction User satisfaction 4.6 User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.4 User reviews[858](https://www.capterra.com/p/195467/Care-Patron/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.6 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for We specialize in medium to large healthcare organizations of 20 or more providers. Best for Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## User reviews Pros & cons AH Alexandra H. Patient > "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "The slightly more noticeable (than in other video calling software) lag in transference of sound which,..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) JP Jaden P. Direct Support Personnel > "Convenience Steady Connection- presented no problems accessing the system." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648) DS Derek S. XxxxxxxxxX > "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments,..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976) PW Patricia W. CEO > "My experience has been from a patient's point of view and applies to the internet quality and the..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469) AC Admir C. Driver > "Sometimes the bars would go from full green to two red and even one red so it worried me that there will be..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) AL ABIGAIL L. I dont know > "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098) AR Angela R. patient > "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709) EB Elizabeth B. Teacher > "I was able to make a quick appointment to request a prescription refill, right from home, after work." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345) NB Nicoletta B. Hospitality Assistant > "The connection bars making you think the videocall won’t work when it ends up working." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514) SC Susan C. Assistant Chair of Biosciences > "It was a great alternative to have a video appointment today so I could get started on my medical regimen." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836) JD Jacob D. Food runner > "Full-screen in landscape mode didn't work properly, through the web page on chrome" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397) CR Christi R. Deli clerk > "I am so so so so need and to know that there is a group that has my back is an espresso positive and..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642) LM Lorin M. BIM technician > "Regestration took a while and figuring out the camera and mic access was tricky." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147) MD Michael D. Manager > "Good pre test for connection and audio/visual and the reminders were nice" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919) SG Shane G. None > "Small images on screen may impair nonverbal communication." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497) KM Kathleen M. I write novels and still hope one day someone will read them. > "She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6475949) IS Ian S. COO > "Software was a little clunky, I couldn't swap camera inputs easily." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) AC Admir C. Driver > "It was great this time around. Once I had an audio issue because someone called in the middle of my session...." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) ES Ellesse S. Transportation Services > "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894) AG Ashley G. Server > "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504) SM Shawna M. None > "I dont like the video at beginning where it repeats same info." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026) GB Gerard B. Attorney > "I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) JN Jeremy N. Engineering Manager > "Sometimes I lose the invitation in my email." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273) RM Roxanna M. Residential assistant > "Thank goodness for this being mental health is needed but not every mother wants to bring all there children..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183) TL Tammy L. Librarian > "Sometimes scheduling time can be hard." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "So glad someone figured out a way to make this type of technology be HIPAA compliant." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) JR Jennifer R. Cleaning, painting, hanywork > "so i wasnt able to make eye contact and talk to my counselor." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) KL Kayla L. Patient > "She was also very informative about test that I should get for some of my medical issues." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6464040) CC Catherine C. Not working > "Please note that the review was the most unsatisfactory part as there was no way to skip certain required..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) AF Alec F. Line Cook > "I feel like it's a good thing for people who don't need to or cannot make a hospital visit." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777) CW Christina W. Clinical Manager > "The screen was tiny for my face." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622) LP Lezlyn P. Executive Relationship Coach > "I love my overall experience with \[sensitive content hidden\] and the one that does my appointments sheeting..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6427050) RB Rhonda B. Human Resource Specialist > "I worry about not being able to connect." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998) DC Devi C. Administration > "The personal care, attentiveness, and easy access to medical care in a timely manner" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556) TD Toby D. Na > "The call quality isn't always the best..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004) SS Stan S. Business Consultant > "The ease and convenience of having the session from my home computer." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252) IS Ian S. COO > "I tried to book an in-person, wait was one hour." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) JG Joseph G. Variety Content Creator > "The ability to take care of appointments remotely helps free up a ton of time for me to get other things..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176) JR Jennifer R. Cleaning, painting, hanywork > "I couldnt hear very well i had to hold the phone to my ear" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) TF Tavia F. None > "The intake person and the doctor were both consummate professionals, thorough and clear while also being..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445) SD Scott D. designer > "Image for a third attendee was dark, therefore not a consistent image quality." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907) VZ Vera Z. NA > "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817) LC LYNN C. CEO Owner > "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579) JR Jonathan R. Artist > "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255) GB Gerard B. Attorney > "I don't even know how I would or could improve this service at present." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) NM Norman M. Facilities Services Coordinator > "Easy to sign on and the same time next week which is great for my schedule and convenient." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345) MLP Mary Lou P. COO > "The telehealth link for the waiting room did not work at first" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041) CB Clarice B. Cosmetics industry > "Doing my video appointments are easy from the convenience of my own home the days of the week and times work..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990) JF Jenny F. Therapist > "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session. Once you are..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069) AN Alicia N. Forklift operator > "I like there are videos while you are waiting." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883) LS Lawrence S. Assistant Principal for Adult Counseling > "sensitive content hidden\] was very patient in repeating and explaining questions I did not understand." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081) LP LaDonna P. Warehouse expeditor > "She answered all my questions and help me set up the appointments" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511) AR Amanda R. Home maker > "Microphone problems, and sometimes the camra freezes up" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843) TS Tate S. Subway > "It was a quick and simple video call and everything was explained" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647) AS August S. Mobile Notary > "I cant think of a single thing about this service that I would change." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093) RS Rob S. Principal Software Engineer > "Very easy to use and convenient in that I could take care of my issue from my home." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443) SS Sami S. Therapist > "She didnt seem very personable i dont know." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230) MC Malcolm C. sole proprietor > "It started when they said it would and they gave me advice that helped me." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6481288) CC Catherine C. Not working > "Notice from scheduling platform was inconsistent with actual appointment." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) DM Diana M. Unemployed > "Easy access and a great to have and it has greatly helped me with alot of different things." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217) PZ Patti Z. retired > "once in awhile i have trouble logging on but i think it’s more because of my phone than the system" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799) TJ TERRY J. VP Corporate Operations > "Great for time and interaction." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6465738) JW James W. Senior Network Admin > "Their is nothing you can do to control what happens on the end user side." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329) TL Tracy L. Office Manager > "The nurse were very informative about my health issues. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228) CS Chris S. Patient > "This is not an appropriate survey for the patient user." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655) NB Nyla B. Patient > "Helping me to grow." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6520098) KC Katie C. Clinician > "That could just be the nature of the services that we used it for, as there may be no good way to download..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232) MG Myrna G. Special Ed paraprofessional > "Easy access and great communication with the Nurse Practitioner" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685827) BD Bradford D. Therapist > "Mend does not allow the user to speak with clients and schedule simultaneously. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364) Steven D C. CEO > "I liked the attentiveness by the nurse that I spoke with." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6360401) MC Marqueshia C. Ambulatory Clinical Clerical Assistant > "Sometimes there are glitches and it will completely log you out of Mend after a short period." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3540796) TL Tracy L. Office Manager > "She gave me great pointers regarding my health" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228) JH Jessica H. LMFT > "The connection is slow and there are many dropped video calls." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917) MS Melissa S. Director > "Feeling cared for, deserving of a health care provider’s interest." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6710606) ME Maria E. Therapist > "It’s prone to crash on even chrome browsers" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964) SC Suzanne C. Production Manager > "Also they got me in so quick (this time, virtual)." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6449933) ML Melanie L. Social Worker > "I don't think it is an issue with the software, but occasional issues with connectivity can be an issue." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3553066) VO Vibeke O. Patient > "I have been so pleased with the healthcare I am getting, and how everything is explained so thoroughly." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6693654) MM Monique M. LCSW > "I cannot schedule patients from my phone?" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116) [View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/) LM Logan M. Clinic Director > "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936) MT Megan T. Owner > "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354) SG Shea G. Counselor > "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585) IK Inge K. Counsellor > "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463) VS VANESSA S. CEO > "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) JC Jo C. Practice Manager > "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840) JC Jennifer C. Independent Contractor > "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) NM Nushka M. Clinical Psychologist > "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923) GH Gillian H. Founder and Program Director > "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) NN Natalie N. Licensed Clinical Social Work > "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update personal..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038) DW Daniel W. Owner > "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359) AS Amanda S. Pediatric Occupational Therapist > "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) LG LUDIVINA G. Administrator > "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with their care." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415) MM Moises M. Speech therapist > "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865) BJ Barry J. Therapist > "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034) KB Kate B. Clinical Psychologist > "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465) CH Caroline H. Psychotherapist > "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google calendar." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JC Jennifer C. Independent Contractor > "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) TH Tina H. SLP > "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are still areas..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) TW Taylor W. Owner and President > "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623) KV Krishna V. Owner and founder > "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311) KC Kathleen C. Counsellor > "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882) AD Amy D. Genetic Counselor > "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369) TT Teresa T. Licensed Professional Counselor > "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email i receive. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374) JC Jessica C. Clinician > "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) SB Sabrina B. CCS Administrator > "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871) JG Jesus G. Case worker > "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) AF Aaron F. APRN > "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585) CH Caroline H. Psychotherapist > "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) DH Diana H. supervisor > "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899) VR Verified Reviewer Owner and Clinician > "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570) AS Amanda S. Pediatric Occupational Therapist > "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) RC Ruby C. Occupational Therapist Owner > "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) AE Aly E. Owner > "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691) NV Nadine V. Counsellor > "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006) RC Raechel C. CEO Marriage and Family Therapist > "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321) NL Nicole L. Physiotherapist > "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) JC Jessica C. Clinician > "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) DK Donna K. Physical Therapist > "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818) BA Brian A. Staff Counselor > "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996) TH Tina H. SLP > "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and place on my..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) ME Mary E. Therapist > "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133) AC Alli C. Occupational Therapist > "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) PP Persefoni P. Psychologist > "cannot customize the messages to the clients: send invoices, reminders, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364) DE Danielle E. Therapist > "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332) MC Miriam C. Coach > "I am unable to send different forms for different services when a client books a service." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751) SC Sam C. Music Therapist, Board-Certified > "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170) NL Nicole L. Physiotherapist > "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) DP Devon P. Therapist > "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765) CH Caroline H. Psychotherapist > "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JT Jaya T. administrator > "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909) SK Scott K. Speech Pathologist > "The only negatives would be the limited cloud storage and no automatic email reminders for appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297) NR Nicola R. Counsellor and Clinical Supervisor > "I am able to easily create templates for notes, electronic consent forms, emails etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691) RC Ruby C. Occupational Therapist Owner > "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) JM Jessica M. Clinical Psychologist > "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995) RC Reyenne C. Speech-Language Pathologist > "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647) HD Heather D. Psychotherapist > "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418) SB Samantha B. CEO, Therapist > "My practice lost money daily for missed sessions due to non working links and patients could never sign in." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440) HW Hannah W. Speech Language Pathologist > "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017) AM Amy M. Mental Health Therapist > "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325) RU Roxana U. Therapist > "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377) KP Kassandra P. LMFT > "It was not functional for my therapy practice as you could not have a multiple client account for families or couples." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893) JG Jesus G. Case worker > "Booking appointments is smooth, and it allows me to send reminders to my staff and clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) FE Frieda E. Audiologist > "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305) AF Alecia F. License Professional Counseling > "It provides a free library of forms that can be accessed and modified to tailor your own needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590) MF Matt F. Owner and Practitioner > "I do wish I could organize my documentation and intake forms differently instead of the current work flow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885) JEB John-Eduard B. CEO > "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789) AC Alli C. Occupational Therapist > "I can't change the templates for emails that go out with invoices or appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) LT Libby T. PT Owner > "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432) RC Ruby C. Occupational Therapist Owner > "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) EC Emily C. Counsellor > "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962) ES Emily S. Therapist > "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436) HM Hannah M. Chief Clinical Officer > "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366) PD Patti D. Scheduling, intakes, invoicing and accepting payments > "The invoicing and accepting payments is not as clear as the app that we were previously using." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028) KL Kai L. Youth Development Lead > "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759) EH Ella H. Speech therapist > "Some features that I have technical issues to make changes e.g., the visit signature." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581) JG JUSTINE G. Counsellor > "I like the automated workflows such as client reminders and sending intake forms." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358) HR Haley R. registrar > "It often made navigating the platform feel disjointed and slow, which disrupted my workflow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411) [View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/) ## User interface [Mend](https://www.capterra.com/p/165634/Mend-App/) 4.60 (920) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) 4.43 (858) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Mend 35/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/165634/Mend-App/#features) Carepatron Top features 39/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/195467/Care-Patron/#features) ### Recognition Mend is recognized as a top-rated tool in 4 Capterra Shortlist reports Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Mend Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carepatron Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mend - By Mend VIP - Located in United States - Founded in 2014 Carepatron - By Carepatron - Located in New Zealand - Founded in 2019 ## Popular Comparisons [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Contact vendor for pricing Price $35/month 4.5 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 3.8 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-165634/Tebra-vs-Mend-App) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $0 Price $49/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $0 Price $29/month 4.3 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.5 Features 4.4 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-165634/InSync-EMR-vs-Mend-App) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $0 Price $49.95/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-195467/CounSol-com-vs-Care-Patron) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 4.5 Features 3.9 4.6 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-165634/NextGen-Ambulatory-EHR-vs-Mend-App) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $0 Price $54/month 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/165634-178984/Mend-App-vs-Jane-App) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron)