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better software since 1999
better software since 1999
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We specialize in medium to large healthcare organizations of 20 or more providers.
Outpatient, Residential, Inpatient Facilities treating patients within behavioral health, mental health, addiction/substance use disorder treatment
I adore my therapist and can tell there are plenty of great therapists available for people. Sensitive content hidden] is attentive, understanding, and kind.
I have had frequent disconnections or missed connection and frequently have to trouble shoot.
Mend tech team wonderful at making changes as we request them and finding solutions for alternate workflows. Great implementation process.
Also, often if you do something wrong or that the system doesn't accept, there's no prompt as to HOW to fix it. Just shows an error and leaves you to figure out what you need to change.
I also love the messaging feature and ability to call a client if they are not showing up it helps save time finding a chart and calling the client so we can connect as soon as possible.
Its very difficult to sometimes our patients do not receive the link, that's always a problem.
Mend has been easy for providers and patients to use, making healthcare more accessible, and the service we've received from Mend leadership has been exceptional. We're very happy with our experience.
A little frustrating, especially if someone makes a last minute video visit and we have to stop what were doing to add them into mend real fast before their appointment start time.
The customer service has to be the best part. They have been so helpful with set up and have been super fast at addressing any technical issues.
When they were switching over to the new software it had some glitches but they address the problem and get it fixed really fast.
I am so happy with the BehaveHealth Platform as it gives me peace of mind using it to manage the administration for our sober living home. Thank you so much, I love the product.
With the recent update of the dashboard, there are some information that is hard to find.
Great reporting as well for our accountant. Love the customer service and they listen to customer needs and update the software continuously to make it more user friendly.
The software has been an excellent additon to our business. The billing feature with Stripe integration is excellent.
Julie D.: I'm Julie. I'm an outpatient admissions specialist. I would give Mend a rating of a five. And for more, click below. I use Mend on a daily basis to schedule virtual care patients with therapists. I like how Mend is user-friendly and it's very organized, so it's easy to see the other therapist schedules versus who's available and who's not. Sometimes I don't like about Mend is the loading of the scheduling. You have to click more, which is not user-friendly sometimes.
Mend
Top FeaturesBehaveHealth Platform
BehaveHealth Platform
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