Mend vs Herdman Assessment Form: Which is a better fit?

I adore my therapist and can tell there are plenty of great therapists available for people. Sensitive content hidden] is attentive, understanding, and kind.

I have had frequent disconnections or missed connection and frequently have to trouble shoot.

Mend tech team wonderful at making changes as we request them and finding solutions for alternate workflows. Great implementation process.

Also, often if you do something wrong or that the system doesn't accept, there's no prompt as to HOW to fix it. Just shows an error and leaves you to figure out what you need to change.

I also love the messaging feature and ability to call a client if they are not showing up it helps save time finding a chart and calling the client so we can connect as soon as possible.

Its very difficult to sometimes our patients do not receive the link, that's always a problem.

Mend has been easy for providers and patients to use, making healthcare more accessible, and the service we've received from Mend leadership has been exceptional. We're very happy with our experience.

A little frustrating, especially if someone makes a last minute video visit and we have to stop what were doing to add them into mend real fast before their appointment start time.