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Mend vs Health Recovery Solutions: Which is a better fit?

Updated on February 13th, 2025
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Summary
Key features rated by users
Features selected based on 1,777 reviews from Telemedicine users.
% Fit
Missing features
Feature ratings
HIPAA Compliant
4.8
Two-Way Audio & Video
4.8
E-Prescribing
NA
Video Conferencing
4.7
Appointment Scheduling
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
4.9
Two-Way Audio & Video
5.0
E-Prescribing
NA
Video Conferencing
4.7
Appointment Scheduling
NA
User satisfaction
4.6
User reviews874
Ease of use
4.5
Functionality
4.5
Value for money
4.5
Customer support
4.6
4.3
User reviews21
Ease of use
4.4
Functionality
4.2
Value for money
4.6
Customer support
4.6
Price starts from
--
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

We specialize in medium to large healthcare organizations of 20 or more providers.

Designed for hospitals & health systems, home health agencies, hospice & palliative care, and physician & group practices. Supports patients across the care continuum.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Julie D
OAS
5.0

Julie D.: I'm Julie. I'm an outpatient admissions specialist. I would give Mend a rating of a five. And for more, click below. I use Mend on a daily basis to schedule virtual care patients with therapists. I like how Mend is user-friendly and it's very organized, so it's easy to see the other therapist schedules versus who's available and who's not. Sometimes I don't like about Mend is the loading of the scheduling. You have to click more, which is not user-friendly sometimes.

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User interface
165634 video thumbnail}
1 Video
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5 screenshots
250508
5 screenshots

Mend

Top Features
36/50
  • Claims Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Customizable Templates
  • Document Storage
  • Electronic Payments
  • E-Prescribing
  • Mobile Alerts
  • Monitoring
  • Records Management
  • Secure Data Storage
  • Softphone
  • Workflow Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Confirmations/Reminders
  • Customizable Branding
  • Customizable Forms
  • Document Management
  • Email Reminders
  • File Sharing
  • For Medical Purposes
  • HIPAA Compliant
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Payment Processing
  • Practice Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
See All features
Hide Telemedicine Software Features -

Health Recovery Solutions

27/50
Show Telemedicine Software Features +

Health Recovery Solutions

  • Best Value Remote Patient Monitoring
    Software (2022)
Mend
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Health Recovery Solutions
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mend
  • By Mend VIP
  • Located in United States
  • Founded in 2014
Health Recovery Solutions
  • By Health Recovery Solutions
  • Located in United States
  • Founded in 2012
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