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K-12, independent schools, private schools, Montessori schools, childcare centers, faith-based schools, extracurricular programs, and other organization types in both Canada and the United States.
Childcare software made easy. Xplor is a leading 100% Australian software platform that helps childcare services automate all aspects of their operations.
Software itself is simple and cleanly designed and straightforward to use. We really liked the ability for families to manage their own payment methods and choosing a plan that suits them best.
We have had some parents miss the account creation step and then have trouble registering their student when the next enrollment comes around.
Overall, we have been pleased with our service. We recognize that TUIO is a growing company making great strides in the education management industry.
Some features were difficult to access at first and I struggled to find them. Commonly needed actions were not visible in menus.
It is extremely easy to use, practical, user friendly, excellent font, superior feedback and elegant style.
Additionally, I'm unable to read the entire text when selecting from the form fields. This makes it very difficult to add the correct field to a new form.
Even though it is user friendly there is customer support available all the time to walk through and help navigate if there are ever any questions. Very happy with all the service thus far.
The setting up of my account was a bit confusing at first. Was shown an invoice date that I though was the day the payment will come out and that confused me.
I really liked using Xplor and as mentioned above found the software easy to use and they provided great customer service. Overall I was very happy.
Frustrated that it’s no longer one email received with all information provided on what kids did, what they ate and some photos.
I love the ease of access to the software and support given. My families love the ability to sign in and out from their devices as well as the notifications on programming, health etc.
Parents have lost notifications as well as not being able to consitently see what is happening with their children's day (not being able to see all photos etc).
Quick and easy to post high quality photos and videos and ability to share so much with families about their children and their interests, experiences and being in the moment.
If we need to contact a parent because their child is unwell or they have had an accident the only number we can quickly access is their mobile number.
They take improvement suggestions on board and make it happen. Amazing customer support and commitment from the team.
I haven’t seen any activities done by my child in their observations never display anything. And the links are so confusing.
Lynda J.: Hi, my name's Lynda. I'm Director at a private school and my rating for TUIO is five out of five stars. For more reviews like this, click below. Before using TUIO, we had numerous people working on collecting data and keeping track of tuition payments. And once we moved to TUIO, it became all encompassing and all involved, and we were able to save money on staffing and also the amount of time that was spent chasing after families to make sure they continue payment and pay on time. It has just been a huge time saver. After chasing after parents and after accepting so many different types of payments, TUIO really simplified things. They work either directly through banking or through Visa or MasterCard and it just became so easy. Parents easily accepted it as well and we are now a well-oiled machine because of the TUIO program. TUIO's tech support was like no other. I've never had a company where I contacted them through email and they responded immediately. I know that is how I operate and I was really, really pleased to see that TUIO was the same. I've received personal phone calls, personal emails, and they offered the same to our parents and families. Within a day they were always responding, so it was just a wonderful, wonderful experience to set up and to get things started because they were there for us the whole way. If you are still thinking and contemplating on whether or not to turn to TUIO for your enrollment needs, I would say don't hesitate. The difference in my life and the stress that I was under has all been relieved because of this program, so I would not hesitate to recommend, but also to encourage you to try it immediately. It is definitely saved time, effort, and emotion in my day to day work.
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