Neon CCM vs PlanStreet: Which is a better fit?

I also liked the customer service. When I have a question about the functions or submit a ticket, I receive updates and even calls from reps. She is a great asset to CiviCore.

Setting up new reports/queries can be confusing.

As a former software healthcare software trainer, I appreciate the ease of navigation for new users, but also the advanced functionality capabilities for superusers and admins.

The overall transfer and transition has been difficult and long (because we had so much data to upload).

This is a direct result of their outstanding customer support.

There is sometimes a time lag on the requests that we have (as we have a lot!).

We have really enjoyed working with CiviCore. I would definitely recommend them to other organizations.

I really like that we were able to create this software to suit our needs for outcome requirements. I think this was a pretty good price compared to competitors and has excellent customer service.

Kinda confusing on updating it and each different part.

I believe the team is super good at being ready to help us out to attempt to assist to create dashboards that are beneficial for us to use.

Hard to navigate the software filling out your timesheet according the project task and hours. Very time consuming just to complete a timesheet which should be so simple.

The set up team has been such a great help and we have worked to get our systems up and running. Grateful for their flexibility and their help in customizing this for us and our team.

Because we are used to learn about specific terms. Street Center, My street was initially difficult to understand.

Verda V

Social media consultant

Helps with managing our files and allows us to make them accessible to who ever we want from our team. Also, the PlanStreet team is very helpful and is always there to answer any questions.

Project management, team collaboration and resource demand management.