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TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management.
Restaurants, Hotels, eCommerce, Retail, Service-based businesses, Campsites. Businesses with a single location. Multi-location businesses. Marketing agencies.
He did pretty much everything for me. He was excellent with email and phone call communication, very polite and professional, I couldn’t be more impressed with the customer service.
It's sort of confusing how to disable the SMS portion of the campaign and set messaging accordingly.
If you're looking for a way to boost your reputation and gain real customer insights, I highly recommend TrueReview. It’s been a fantastic addition to our business toolkit.
Lack of being able to send reminder messages for a review.
True Review is an easy to use platform that also has fantastic platform help support.
It's very hard to find a con with this software. The only features that would be a added plus but not required would be an app to send review requests and a review reply template.
It's super easy to use and teach other employees to use. We also love the different custom options and seeing where in the process people are engaging.
A little confusing at first when trying to figure it out.
Prioritize real-user-identified key features according to your needs to find your best fit.
TrueReview
Top Featuresre:spondelligent
re:spondelligent
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