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re:spondelligent vs pulseM: Which is a better fit?

Updated on December 10th, 2023
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Summary
Key features rated by users
Features selected based on 3,475 reviews from Review Management users.
% Fit
Not enough reviews
Feature ratings
Review Request
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Negative Feedback Management
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Review Monitoring
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Response Management
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Review Notification
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% Fit
Not enough reviews
Feature ratings
Review Request
4.7
Negative Feedback Management
4.6
Review Monitoring
4.7
Response Management
3.0
Review Notification
5.0
User satisfaction
4.9
User reviews12
Ease of use
4.7
Functionality
4.7
Value for money
4.8
Customer support
5.0
4.7
User reviews61
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.8
Price starts from
Yearly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Restaurants, Hotels, eCommerce, Retail, Service-based businesses, Campsites. Businesses with a single location. Multi-location businesses. Marketing agencies.

pulseM is a review management platform that boosts the online presence, reputation, and growth of home services businesses through automated customer feedback and engagement.

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
John G
Marketing Manager
5.0

John G.: Hi, my name's John I'm the marketing manager. I'm happy to give pulse a rating of five. For more reviews, click below. We chose pulse to increase our reputation management, and upon a extensive search with different competitors, we found that pulse was the easiest for our customers to use, and it has definitely proven to be so, and we've really enjoyed it. The reasons we chose pulse were number one, because it integrated with ServiceTitan, was easily connected to our Google pages, Facebook, Yelp, had a number of integrations that worked out for us, as well as the ease of use for the customers. It has made it very easy for customers to do that. As well, we use the internal point system as a way to incentivize our technicians. Getting started with pulseM was really easy. The support team and the integration team was beyond helpful. I think it took us less than 48 hours to be up and running with pulse. And we actually got our first review from it within the first two days of using it. I firmly believe that any local service company who does service and would like to increase their Google rankings should use pulse, because it will generate reviews for you very easily without having to do any extra work. And the results with us has been phenomenal. We've gotten so many referrals just from that.

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235266 video thumbnail}
1 Video
166037
4 screenshots
235266
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

re:spondelligent

Top Features
39/50
  • Activity Tracking
  • Campaign Management
  • Chat/Messaging
  • Communication Management
  • CRM
  • Customizable Templates
  • Multi-Channel Campaigns
  • Purchasing & Receiving
  • SMS Messaging
  • Social Promotion
  • Template Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Commenting/Notes
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • SEO Management
  • Social Media Integration
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Visual Analytics
  • Website Integration
  • Widgets
See All features
Hide Review Management Software Features -

pulseM

36/50
Show Review Management Software Features +

re:spondelligent

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pulseM

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re:spondelligent
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
pulseM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
re:spondelligent
  • By Respondelligent
  • Located in Switzerland
  • Founded in 2017
pulseM
  • By pulseM
  • Located in United States
  • Founded in 2011
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