PetDesk vs VetBadger : Which is a better fit?

They even enjoy the loyalty program. Our client relations team raves about how much time they have saved with the new form of communicating with our clients and how easy the dashboard is to use.

We purchased the texting option and the only negative we have found so far is the refresh rate (not instant).

And the video appointment option has grown in capabilities the past year to a level that offers fantastic clarity and capability.

To not be able to place pictures and be able to preview the whole message as it will be seen when it is published makes it very difficult to produce a professional product.

We have been with this company for a very long time and have seen them progress through the years. I love the dashboard it is simple and easy to maneuver.

There is no way to select a dr when making an appointment.

The customization for clients is great. Having an app readily available to reach clients through their smart phone is AMAZING.

I would like the app to block clients from requesting sick appointments, we have it listed in the note section not to use the app for sick appointments but clients still do it.

Overall I like VetBadger, it's very easy to use and if there are ever any issues the customer service is GREAT and quick. My favorite feature is the ability to text back and forth with the clients.

Our only downside is if we lose power and are without internet.

Overall I like the software and appreciate the great customer service that comes along with it. With any new system/software it will take a little bit to work out the kinks for specific uses.

This is a standard problem with any cloud based software. The upside is that you can pick up your laptop and work from another location if necessary or simply use a hot spot from a cell phone.

HIghly Recommend VetBadger - great integrations, easy to use and excellent support.

Formatting can be problematic due to the simplicity of the software. Also if multiple users are in the same client account at once the system will lag or displace your cursor.

With the amazing support that they offer, and the speed in which they reply to questions and requests is something that is simply not a possibility for the big corporate "Market Leaders.