# Compare PetDesk vs Covetrus vRxPro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PetDesk and Covetrus vRxPro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/166086-204324/PetDesk-vs-Covetrus-Prescription-Management

---

# PetDesk vs Covetrus vRxPro Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PetDeskCovetrus vRxPro2/4 selected

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.7 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/)

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

[## PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.7 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [182 reviews](#user-reviews)

Positive

175

Neutral

5

Negative

2

[## Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

CS

RB

Based on [196 reviews](#user-reviews)

Positive

170

Neutral

18

Negative

8

## Not a match? Find software alternatives tailored to your priorities.

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### RXNT

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Veterinary Software

16 / 46

Only PetDesk

-   Appointment Scheduling
-   Calendar Management
-   Communication Management

Best performer

21 / 46

Only Covetrus vRxPro

-   Alerts/Notifications
-   Billing & Invoicing
-   Customer Database

User satisfaction

User satisfaction

4.7

User reviews[182](https://www.capterra.com/p/166086/PetDesk/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.6

Customer support

4.8

User satisfaction

4.3

User reviews[196](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$249Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships.

Best for

Companion, small animal, equine, and mixed veterinary practices in North America.

## User reviews

Pros & cons

Dana P.

CVOM

> "The best ones being automatic reminders for appointments the ability to request medications and appointments online. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7138419)

AP

August P.

Veterinary Technician

> "Loading times can occasionally be slow, especially during busy hours, and some features require too many clicks to..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392)

BS

Bethany S.

Office Manager and Technician

> "Having online booking, texts, refill requests, and reminders all on one platform has helped streamline our client..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689)

BS

Bethany S.

Office Manager and Technician

> "When transferring a patient to a new client (change of owners), we have had some issues with reminders making it to the..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689)

AP

August P.

Veterinary Technician

> "It has improved communication, decreased no-shows, and saved our staff valuable time so we can focus more on patient care."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392)

SM

Samantha M.

Hospital Manager

> "Text syncing could use some work. When we sync text communications, it doesn't implement super well into our PIMS."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552)

AP

August P.

Veterinary Technician

> "I love using PetDesk because it makes managing our veterinary clinic’s daily workflow simple and efficient."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392)

ZL

Zoe L.

Veterinary Assistant and Office Manager

> "It didn't sync seamlessly with practice software. If a client updated their email address, name or contact info, it would..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900)

BS

Bethany S.

Office Manager and Technician

> "It has saved our front desk team a lot of time, not having to manually call each client for a day of appointments."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689)

MH

Misty H.

Office Manager

> "They were not compatible and some of the text messaging was not compatible either."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161)

RR

Rebecca R.

Office Manager

> "I have been told they are working on changing that so hopefully there will be functionality for multiple phone numbers in..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

ZL

Zoe L.

Veterinary Assistant and Office Manager

> "This was confusing for clients who would request we send reminders to a certain email address."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900)

MH

Misty H.

Office Manager

> "I did enjoy PetDesk as far as the aesthetic of the site."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161)

JW

Jenn W.

Practice Manager

> "Sometimes if a a team member forget, since the appointment was made on PetDesk, clients would show up for an appointment..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846)

RR

Rebecca R.

Office Manager

> "The app is also great and has a lot of information for clients about their pets."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

KW

Katie W.

Licensed Veterinary Technician

> "One of the biggest issues was with appointment scheduling. If someone requested an appointment and that timeslot was..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243)

SM

Samantha M.

Hospital Manager

> "It's help streamline scheduling."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552)

CK

Courtney K.

Office Manager

> "We just cancelled our services with PetDesk because we switched over to Vetstoria who can allow our clients to live..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3274651)

KH

Kyra H.

Practice Manager

> "PetDesk is super user friendly, and has been very helpful with our client communications."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6730440)

JM

Jennifer M.

Receptionist

> "I am also not a fan of if a client wants an appointment that’s not available, that there is not a please call our office..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2962074)

JW

Jasmine W.

Practice Manager

> "It's very useful as if you need client to call office after leaving a message , you can text them stating please call the..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335)

ML

Melisa L.

Assistant Manager

> "therefore it's hard to fully integrate it into all of my vet needs. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4382847)

VR

Verified Reviewer

Assistant

> "I am able to choose a date and time that fits my busy lifestyle from the comfort of home day or night. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

BW

Barbara W.

Manager

> "The program doesn't integrate with the software system."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807)

BR

Brittany R.

Practice Manager

> "I also like the customization options provided for appointment requests."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4986820)

KW

Katie W.

Licensed Veterinary Technician

> "However, if, by the time the client responded, those timeslots are no longer available, it becomes more difficult to..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243)

VR

Verified Reviewer

Assistant

> "I also feel good knowing that I will receive confirmation of my appointment from my vet allowing me to feel heard."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

JM

Jeannie M.

Practice Manager

> "Rewards points expiration date does not update upon change- Shows incorrect information to client."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2895334)

SM

Samantha M.

Hospital Manager

> "Clients love Petdesk."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552)

SR

Sarah R.

Office manager

> "However, some clients cancel their appointments on accident and we always have to call them to confirm their cancellation..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2884567)

SL

Samantha L.

Operations Manager

> "Great experience and wonderful customer service experience."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6607445)

NL

Noam L.

Practice Manager

> "On occasion when changes are made within 24 hours the system doesn't get to update before a confirmation is sent, some..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2627516)

RR

Rebecca R.

Office Manager

> "Great customer support"

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

JS

Jamie S.

Owner

> "I wish it would integrate better with PM programs. But, I understand why it doesn't."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2925438)

RR

Rebecca R.

Office Manager

> "Easy for staff to learn and clients to use"

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

JS

Jamie S.

Business Administrator

> "We purchased the texting option and the only negative we have found so far is the refresh rate (not instant)."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2812151)

VR

Verified Reviewer

Assistant

> "I like that scheduling doesn't feel pressured when its on my terms and at my request."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

CC

Candice C.

Client Care Manager

> "I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time to..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

VR

Verified Reviewer

Assistant

> "I mostly enjoy PetDesk for its easy appointment scheduling. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

KL

Kristen L.

Office Manager

> "You definitely need double monitors to use PetDesk easily otherwise you would minimize a lot of the time to go back and..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2621323)

JW

Jasmine W.

Practice Manager

> "Pet Desk is a great tool to communicate with clients. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335)

PA

Prizcilla A.

Front Office Manager

> "The texting is a big issue, not being able to have easier access to the texting seems to be a delay"

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623338)

JG

Jamie G.

Practice manager

> "They have great functionality with their user friendly app, reminders, appt confirmations, integration with software and..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2950496)

CC

Candice C.

Client Care Manager

> "This makes for a challenge when we are searching by client name and they aren't appearing."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

JW

Jenn W.

Practice Manager

> "The customer service team was amazing and always helpful."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846)

MB

Matei B.

Owner/Manager

> "In some cases clients don't realize this is not their original appt request for the original date/time."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623153)

SM

Stephanie M.

Practice Manager

> "It was a great solution since our PMS didn't have these features natively."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3720125)

SU

Shannon U.

Practice manager

> "I wish that videos would come through on the text messaging, most will not play."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808668)

BW

Barbara W.

Manager

> "The two-way texting feature is great."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807)

CC

Candice C.

Client Care Manager

> "The two way text feature has some issues."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

KS

Kathryn S.

Receptionist

> "It makes my job easier, as well as my life as a pet parent."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4609368)

CC

Candice C.

Client Care Manager

> "We've had many clients get confused with that and I'm sure it has everything to do with them not reading through..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

[View Reviews](https://www.capterra.com/p/166086/PetDesk/reviews/)

CS

Cara S.

MDVM

> "We would like to have the turn around time in shipping be quicker however we like that we can price match other..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461)

JM

Jamie M.

Practice Manager

> "This leads to the approval of a script that they are able to get, charging the client money, and the client..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

RB

Robin B.

Practice Manager

> "It helps to keep our inventory costs lower and to pass along savings to our clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6691263)

LG

Lilly G.

HM and RVT

> "Its hard to compete with chewys delevirey as alot of our clients complain about long waits for orders. When..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696969)

GC

Gayle C.

Practice Manager

> "We are utilizing the program more and more as our hospital cannot carry all the prescriptions in our inhouse..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4999395)

BC

Brit C.

LVT

> "Hold time to get help is LONG, sometimes the customer service for clients who call in are not super empathetic..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6467821)

ZL

Zoe L.

Veterinary Assistant and Office Manager

> "Very user friendly, requires little training for staff to grasp the concept."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___7081741)

JM

Jamie M.

Practice Manager

> "On occasion they are in the queue due to autoship and there is no way to differentiate them from one another..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

YS

Yoshiko S.

Veterinarian

> "I am happy with the xRxPro since it integrates the info to Avimark as a part of medical record"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995)

LA

Lauren A.

HM

> "We received little to no help from Covetrus navigating the compounding licensing issue I'm not sure what..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981)

AM

Alexis M.

Lead Receptionist

> "We have had a large increase in the amount of clients that are using our online store rather than a third party."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139)

BF

Brooke F.

LVT

> "hard to manage interface for changes, hard to change prices if needed"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690895)

TD

Thomas D.

Director of Communications

> "Commitment to helping veterinary practices, write-back feature, extensive inventory"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936)

SJ

Sydni J.

Office Manager, LVT

> "I do not like that there is no alert or notification when a client purchases the recommended prescription."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684)

MH

Madison H.

Administrative Assistant

> "Clients also seem to enjoy the autoship feature and not having to come in clinic for medication/products."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295)

DJ

Danielle J.

Hospital Manager

> "Mild confusion with logging in to the store vs clinic prescribing portal."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6483374)

EH

Erin H.

Manager

> "The ability to offer more products to our clients without having to stock them in-house."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488)

TD

Thomas D.

Director of Communications

> "Hiccups with multi-practice databases, some previous delays in client service."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936)

MM

Marcia M.

Client Services

> "This platform is very easy to use, I can quickly find everything I need to write a prescription, approve a..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690914)

RR

Rebecca R.

Office Manager

> "You end up having to refresh multiple times it can STILL keep giving you errors."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697490)

JM

Jennifer M.

Owner

> "It’s ok with minimal support when challenges arise. But it is a nice alternative to clients looking for a..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697118)

JC

Jamin C.

Practice Manager

> "Occasional issue when attempting to sync vRxPro with clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931)

VR

Verified Reviewer

Hospital Manager

> "Support is easy to get ahold of if you have questions, wide variety of food and medications and compounding..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6490445)

LA

Lauren A.

HM

> "We received little to no assistance from Covetrus in navigating the compounding licensing issue at the end of..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981)

AH

Ashli H.

Client Solutions Navigator

> "Can approve & transcribe rx's for clients with ease :)"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6465641)

SS

Steve S.

Practice manager

> "Compounding pharmacy does not have as many options as say Wedgewood."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632738)

CS

Cara S.

MDVM

> "We like the ease of writing prescriptions quickly for our clients"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461)

JM

Jamie M.

Practice Manager

> "We have had numerous occasions where the requests in the queue were not actually made by the client."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

EM

Elizabeth M.

Practice Manager

> "I am happy with the newest platform and the ease to help doctors script out medications"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280)

BH

Brittany H.

Cvt

> "Doesn’t communicate to us when rx need to be approved."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916)

JM

Jamie M.

Practice Manager

> "Very user friendly, helps keep our clients buying through their veterinarian."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

LS

Logan S.

IT Implementation Specialist

> "The UI isn’t too user friendly for older less tech savvy individuals."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067)

EV

Elena V.

Receptionist

> "I like that I have the ability to snooze renewals."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156)

KH

Kathleen H.

Veterinarian

> "Very poor- no communication between VRXPro and veterinarians"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6468818)

SJ

Sydni J.

Office Manager, LVT

> "I like the ease of making a prescription and having it emailed to the client."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684)

YS

Yoshiko S.

Veterinarian

> "Don’t give notification when owners order"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995)

TG

Terry G.

Office Manager

> "We also have clients that don't use computers, so I like being able to act as them to submit their rx requests."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4990105)

MO

Mikaela O.

Practice Manager

> "This was changed as no longer being an option and we were not notified"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478923)

JC

Jamin C.

Practice Manager

> "Great for client compliance."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931)

TW

Tina W.

Manager of House Calls Veterinary Hosp

> "Pro script renewal that I don't use or maybe I don't understand the use of it."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632636)

EM

Elizabeth M.

Practice Manager

> "Updates have been seamless and doesn't require a ton of new training."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280)

BR

Brittany R.

Practice Manager

> "This has caused a lot of confusion for clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6656447)

MH

Madison H.

Administrative Assistant

> "vRxPro works really well for us at our practice."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295)

GC

Gail C.

Veterinarian

> "Difficult and time consuming to get clients r ex gistered"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690919)

EV

Elena V.

Receptionist

> "Overall I like the portal, but it definitely needs more polish."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156)

AF

Amber F.

office manager

> "more time consuming"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700834)

HD

Holli D.

Practice manager

> "Easy to use and see clients accounts if they need help."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632987)

GR

Greg R.

owner

> "It's news to me sometimes, and I'm not prepared to give an answer on where they might have gotten that..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4993841)

EC

Elizabeth C.

CVT

> "Things have been going smoothly with our reps and customer care."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6693840)

LS

Logan S.

IT Implementation Specialist

> "It can be tricky to learn at first."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067)

NB

Nicole B.

Interim HM

> "Ease of use with our PIMS integration. "

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700617)

SN

Stacie N.

LVT- Behavior nurse

> "Clients regularly end up with a surplus of meds due to the timing of the auto-shipments (even with controlled..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4592453)

AM

Alexis M.

Lead Receptionist

> "How easy the website is to use for staff and for clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139)

CH

Chrissy H.

Lead Receptionist

> "There are often times were a client will choose the wrong doctor when requesting medication and then that..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123)

EH

Erin H.

Manager

> "Ease of ordering is at the top of my list."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488)

AS

Amanda S.

RVT

> "The label printing and font issues are annoying to fit onto labels"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4721458)

KS

Kristin S.

Hospital Manager

> "The ease of use, the time that it saves for all clinic staff!"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696903)

CB

Clint B.

Assistant

> "It seems like there is a breakdown in communication when a product is not available or is on backorder."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4609382)

LC

Laurie C.

Office Manager

> "It allows my clients to still have product shipped directly to them, and we capture some of the sale, instead..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227)

CH

Chrissy H.

Lead Receptionist

> "I do not like that we can not change/update the doctor on prescription requests before approving/declining."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123)

BH

Brittany H.

Cvt

> "Easy to approve rx for clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916)

SL

Sandra L.

owner

> "Lack of holistic options/supplements; some clients have trouble with shipment timing"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641665)

YS

Yoshiko S.

Veterinarian

> "Connect with Avimark and easy to use for my staff"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995)

JJ

Jerry J.

Hospital Manager

> "The problem is that this is the best there is to offer out there at the moment and its not that great because..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4586628)

LR

Lenora R.

Customer Care Representative

> "It was very useful for the clinic I work at."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6692021)

SL

Sarah L.

CVT; Practice Manager

> "Lack of ability to write & leave notes about medications and prescriptions (esp when rx is archived/declined)..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2875862)

JM

Juliann M.

Inventory Mgr

> "We love that it integrates with Cornerstone. When a client requests/fills a prescription we are able to see..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4633024)

EC

Erica C.

Office Manager

> "Trying to set up owner ship and payment can be difficult to explain to owners."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641340)

TT

Thomas T.

RVT/Pharmacy manager

> "Having an online prescription option for our clients that is also connected with our hospital software is..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635719)

TN

Tracy N.

Practice Owner

> "This is very frustrating because our hospital policy is to only prescribe a certain amount of medication and..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2858609)

HS

Hannah S.

Vet Receptionist

> "Easy to use, straight forward look, easy access to help."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697018)

AR

Alyssa R.

Associate veterinarian

> "I have had some clients say that shutting off the autoship is difficult to figure out for the less tech savvy"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635971)

JM

Jamie M.

Practice Manager

> "Overall, it is very useful and very nice for a practice to have on board."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

MC

Mike C.

Practice Manager

> "there is sometimes issues finding clients in the system"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635459)

CM

Cheryl M.

CVT

> "Customer service is getting better"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6705267)

LC

Laurie C.

Office Manager

> "Some things are FAR more expensive online, specifically preventives. "

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227)

CR

Cristina R.

Receptionist

> "Easy to use and straightforward."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696943)

LN

Larry N.

Owner CEO

> "Took me a long time to figure it all out and get the backend sorted out."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4675942)

HW

Heidi W.

Hospital Manager-Interim

> "Easy to use."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6479275)

JM

Jennifer M.

Office Manager

> "We have clients call saying they never got an email."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4632844)

[View Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

## User interface

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)

4.66 (182)

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)

4.34 (196)

### Features

PetDesk

16/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/166086/PetDesk/#features)

Covetrus vRxPro

Top features

21/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#features)

### Recognition

No recognitions have been awarded to PetDesk

No recognitions have been awarded to Covetrus vRxPro

### Deployment & support

PetDesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Covetrus vRxPro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PetDesk

-   By PetDesk
-   Located in United States
-   Founded in 2013

Covetrus vRxPro

-   By Covetrus Software Services
-   Located in United States
-   Founded in 1988

## Popular Comparisons

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vs

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[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

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4.2

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[View full comparison](https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR)

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4.5

Features

3.6

4.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/130107-166086/Covetrus-Pulse-vs-PetDesk)

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

vs

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Contact vendor for pricing

Price

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4.3

Features

3.6

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management)

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.66 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/)

vs

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$249/month

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$260.5/month

4.5

Features

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4.8

Ease of Use

4.4

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Contact vendor for pricing

Price

$260.5/month

4.3

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management)

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[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

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[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.66 (182)](https://www.capterra.com/p/166086/PetDesk/reviews/)

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Price

Contact vendor for pricing

4.5

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[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

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