# Compare Zadarma vs Google Voice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zadarma and Google Voice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/166095-210592/Zadarma-vs-Voice

---

# Zadarma vs Google Voice Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZadarmaGoogle Voice2/4 selected

[Zadarma](https://www.capterra.com/p/166095/Zadarma/)[3.8 (67)](https://www.capterra.com/p/166095/Zadarma/reviews/)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (722)](https://www.capterra.com/p/210592/Voice/reviews/)

[## Zadarma](https://www.capterra.com/p/166095/Zadarma/)[3.8 (67)](https://www.capterra.com/p/166095/Zadarma/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

3.8

Ease of Use

3.6

Customer Service

3.2

Reviews Sentiment

Based on [67 reviews](#user-reviews)

Positive

45

Neutral

5

Negative

17

[## Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (722)](https://www.capterra.com/p/210592/Voice/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [722 reviews](#user-reviews)

Positive

666

Neutral

44

Negative

12

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,831 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

VoIP Connection

4.6

VoIP

5.0

Call Routing

4.0

Call Center Management

3.9

Call Recording

4.6

63%Fit

Missing features

Feature ratings

VoIP Connection

4.6

VoIP

4.0

Call Routing

NA

Call Center Management

4.4

Call Recording

NA

User satisfaction

User satisfaction

3.8

User reviews[67](https://www.capterra.com/p/166095/Zadarma/reviews/)

Ease of use

3.6

Functionality

3.8

Value for money

3.7

Customer support

3.2

User satisfaction

4.5

User reviews[722](https://www.capterra.com/p/210592/Voice/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.6

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Individuals, small and medium business companies, large enterprises

Best for

Not provided by vendor

## User reviews

Pros & cons

VR

Verified Reviewer

Team Lead

> "One thing we liked is the variety of features, especially virtual numbers and call routing which allowed us..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7144124)

Ahmed Mahrous A.

Founder and Entreprenuer

> "They wanted to regain the special number I selected, and so they have no care for anyone who wants to use..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7031320)

VR

Verified Reviewer

Executve

> "We have been using zadarma for our business call for a while now.it replace a max of forwarding and mobile..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7107461)

Ahmed Mahrous A.

Founder and Entreprenuer

> "For no reason, without any confirmation, they cancelled my plan and banned my account from gaining numbers."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7031320)

VR

Verified Reviewer

Executive

> "it allows us to manage calls efficiently without any technical knowledge or set up time."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7148291)

Yevhen L.

CEO

> "We’ve had a terrible experience with ZADARMA. Since August 21, 2025, we’ve been trying to verify just one..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___6883137)

VR

Verified Reviewer

Manager

> "Routing those calls to a central team works smoothly, regardless of where staff are physically located."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7115926)

Ahmed Mahrous A.

Founder and Entreprenuer

> "Extremely inconvenient service, customer care, or uncare, and respect."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7031320)

VR

Verified Reviewer

Manager

> "Inbound call volume increased because people are more comfortable dialing a familiar number."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7115926)

VR

Verified Reviewer

CEO

> "I am very angry at companies that are not transparent with their clients just to have a bit more money at the..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#GetApp___6484885)

VR

Verified Reviewer

Senior Executive

> "It's helpful that the team can answer from laptops or mobile phones."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7110720)

VR

Verified Reviewer

Product Director

> "I find it very upsetting that the instructions of use were not clear enough for me in the begging and where..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#GetApp___6290125)

VR

Verified Reviewer

Executive

> "It improve visibility and reduce manual work."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7113874)

Yevhen L.

CEO

> "Overall incompetence and lack of responsibility."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___6883137)

Pratish J.

Online Reputation Management

> "Adding new extensions is simple and doesn’t require hardware."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7114567)

VR

Verified Reviewer

Product Director

> "The support team didn't fully refund after I installed the system and used it for 1 hour to understand if it..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#GetApp___6290125)

VR

Verified Reviewer

CEO

> "After a long process, it worked and I could do good voice calls from my cellular with their terrible app."

[See full review](https://www.capterra.com/p/166095/Zadarma/#GetApp___6484885)

Dmitriy P.

CEO

> "Poor customer service and endangering our business in the busiest time by turning off service without a..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___6100039)

VR

Verified Reviewer

Manager

> "Price is reasonable compared to other providers we checked."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___7113190)

VR

Verified Reviewer

CEO

> "From the beginning it was very difficult."

[See full review](https://www.capterra.com/p/166095/Zadarma/#GetApp___6484885)

Yevhen L.

CEO

> "Maybe the pricing looks attractive at first glance."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___6883137)

CV

Colette V.

CCO

> "Might be the number we dial is occupied, but the software does not show it."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3085745)

Jhon Jaiver S.

Developer

> "They have a very easy-to-use platform, the number purchase sections are very intuitive and they complement..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3445659)

VR

Verified Reviewer

Network Architect

> "No resolution yet... prepare to cancel and chargeback."

[See full review](https://www.capterra.com/p/166095/Zadarma/#GetApp___2879280)

CV

Colette V.

CCO

> "The subscription model is clear and not too expensive compared to the functionalities provided."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3085745)

SS

Sunny S.

Media Director

> "They require a passport as verification proof. But now after the same has been provided they say it is not..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___2304998)

FT

Fabrice T.

CEO

> "Quite easy to set up and easy to get a new number."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3548213)

VR

Verified Reviewer

Director

> "Made it very difficult to do business with Zadarma."

[See full review](https://www.capterra.com/p/166095/Zadarma/#GetApp___3453981)

CV

Colette V.

CCO

> "The support is very limited but on the positive side (apoart from the few issues I have) I never need to..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3085745)

CV

Colette V.

CCO

> "There are three annoying issues:"

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3085745)

KC

Kristen C.

Co founder

> "They guided me to the correct settings had me set up in less than a minute."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3188836)

VR

Verified Reviewer

CSM

> "i wrote them and called them asking to raise priority of the ticket, they just mumbled the usual stuff, which..."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___2849080)

KC

Kristen C.

Co founder

> "Customer service is amazing, the costs are very competitive, the service works great!"

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3188836)

RS

Roman S.

Software Engineer

> "lots of spam calls to provided phone number"

[See full review](https://www.capterra.com/p/166095/Zadarma/#GetApp___2187569)

KC

Kristen C.

Co founder

> "The instructions they have made it very easy to set up."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3188836)

SS

Sunny S.

Media Director

> "WILL SUGGEST NOT TO GO WITH THEM, THEY MIGHT HARM YOUR BUSINESS STOPPING THEIR SERVICES AT ANY POINT OF TIME."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___2304998)

MK

Martin K.

Owner

> "Easy to use product"

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3144301)

VR

Verified Reviewer

CSM

> "i bought a number and it wasn't active."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___2849080)

MK

Martin K.

Owner

> "Good price"

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___3144301)

SS

Sunny S.

Media Director

> "Never saw such an unprofessional approach form any service provider."

[See full review](https://www.capterra.com/p/166095/Zadarma/#Capterra___2304998)

[View Reviews](https://www.capterra.com/p/166095/Zadarma/reviews/)

SG

Shea G.

Counselor

> "As a therapist in solo private practice Google Voice provides the option not only for phone calls but also text and sms, should I wish to..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287)

VR

Verified Reviewer

Psychotherapist

> "I have to confirm and reconfirm if texts were received, and sometimes none of that gets through."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616)

Kimberly S.

Lead Care Manager

> "I like the feature of being able to utilize the "Do not disturb" feature outside of my normal working hours."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491)

VR

Verified Reviewer

Owner

> "There's not much I don't like about Google Voice. But, there was one time that I called into a conference call and was asked to use my..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7109139)

Kimberly S.

Lead Care Manager

> "Google Voice integrates seamlessly with my home cell service and hardware."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491)

Wren W.

Owner and Officient

> "It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260)

Kimberly S.

Lead Care Manager

> "My company uses Google Voice to assign each employee a work number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491)

TA

Tommy A.

Adult Ministry Associate

> "It can be hard to search people, so if they don't text you first and you don't save their name/number, it's going to be difficult to find..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6822195)

PK

Paul K.

President

> "It allows for easy access to text messaging as well as meetings."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697)

VR

Verified Reviewer

Psychotherapist

> "I am frustrated that there is a 160 character limit for SMS texts."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616)

Marcus B.

owner

> "google voice is free to use as long as you have phone service through a service provider prior to signing up for google voice."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7147162)

Kimberly S.

Lead Care Manager

> "There are a lot of features I am not familiar with, so I would say better training material is needed."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491)

PK

Paul K.

President

> "Google Voice is an excellent solution for a business looking for an effective VoIP."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7150697)

TM

Teighlor M.

Administrative specialist

> "It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6457035)

Kimberly S.

Lead Care Manager

> "I make approximately 20 calls a day through Google Voice and have never had an issue!"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491)

AL

Aaron L.

Videographer

> "The only cons for Google Voice is the issue with the call \[sensitive content hidden\] and not being able to know if a phone call is coming..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6018151)

PD

Presley D.

Owner

> "I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6567657)

LP

Lexus P.

Ceo

> "Sometimes the connection is not the best and calls hang up"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214)

Dhakadiya O.

Manager

> "Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6693615)

RS

Ryan S.

Pastor of Digital Ministry

> "The Google voice app on iOS can be a bit buggy at times."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6325449)

EK

Elizabeth K.

Professor

> "I do like the idea that calls are automatically transcribed and sent to my Gmail, and the transcriptions seem good"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6335253)

AH

Ariz H.

Academic Director

> "There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5090006)

JS

John S.

GM

> "We have been able to add lines for new employees and we also love the ability to use it on our desktops for the employees that field calls..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100502)

PL

Paul L.

chief operating officer

> "The only challenge is with poor internet connections the application disturbs to translate words at faster speed hence it slows down with..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4842535)

SC

Shirita C.

Therapist and Owner

> "Google voice has been very helpful and providing me a business telephone number that my clients can use to contact me."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6676179)

RS

Rebecca S.

Myself

> "Sometimes calls won't come through until after the caller hung up"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6586892)

EG

Erica G.

CEO

> "However, being able to pick my own number was great and using the different features made communicating with my clients very easy!"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6634345)

VR

Verified Reviewer

Supervisor customer service specialist

> "How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

AM

Aries M.

Sales Representative

> "I don't like that it has limited access or integration with other apps not unless it's a Google product (i.e Google Calendar)."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4813924)

CD

Connor D.

Operations Manager

> "I think it’s been the best option for work calls, texts, etc on the market."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "It was disappointing to discover that our selected solution wouldn't allow for texting - a key feature in 2023."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

HL

Holly L.

BDC Manager

> "I love being able to call customers without them knowing my real phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954)

AE

ALan E.

Partnership manager

> "using the application needs every time internet connections and this makes it expensive and sometimes its to slow to translate"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4910283)

SB

Sara B.

Functional Medicine Nutritionist

> "I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5095774)

LM

Lionel M.

CEO

> "from my little experience with this software, I've often found that it wasn't possible for me to make calls in certain countries"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4996760)

RD

Robert D.

Sport Director

> "I was able to speak with customers without having to use my personal phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6571702)

KC

Khalid C.

freelancer

> "Limited integration with other apps: While Google Voice can be used for calling and texting, it may not integrate seamlessly with other apps..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633835)

DF

Deborah F.

Owner and Photographer

> "I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6030058)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "This means no access to authentication systems required for mobile and remote work."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

SG

Shea G.

Counselor

> "I'd recommend it to anyone in small business or private practice."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287)

CP

Carlos P.

QAE

> "Sometimes I had quality issues in the calls. And lack of advanced features."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5012975)

Wren W.

Owner and Officient

> "Love that its free."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260)

Tiara H.

Founder

> "Some businesses and services do not support VoIP phone numbers."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6033380)

LP

Lexus P.

Ceo

> "It's pretty easy to set uo and has a simple interface"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214)

TM

Troy M.

closer

> "Sometimes issues with voice mail clarity but not enough to not use the software"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6009142)

CD

Connor D.

Operations Manager

> "The text feature was phenomenal and made our job a lot easier."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619)

DE

Deepak E.

Program Manager I

> "Voice lags if used with less or minimum internet speed"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5038481)

HL

Holly L.

BDC Manager

> "Love that I can use this on my phone and a desktop."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954)

MB

Martin B.

Accounting clerk

> "That I can’t add new contacts using my phone app"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6163675)

AL

A L.

Teacher

> "It’s also so easy to be able to use my phone to call rather than use a school landline ."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6326963)

LM

Leah M.

Artist reveiwer

> "Drops calls if wifi is not any good at time"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5003149)

LT

Lucia T.

Administrative assistant

> "Being linked to other Google services such as Gmail, it is very useful and optimal for making work calls to different places."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4935535)

AK

Aryn K.

Transaction Coordiation

> "I tend to get randome calls from people trying to reach other people than me."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5035796)

RS

Ryan S.

Owner

> "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421)

ED

Eugene D.

Project Manager

> "The features are lacking, especially the mobile application."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6102570)

BO

Baraza O.

Manager

> "The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5094801)

SS

Skye S.

CEO

> "I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed."

[See full review](https://www.capterra.com/p/210592/Voice/#GetApp___6002041)

TW

Tyler W.

Health Coach

> "Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6138010)

Anggra A.

IT Support

> "The least like from this application is we have to use number phone USA or Canada phone"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4807528)

NS

Niki S.

Counselor

> "I really like that I can call clients with a phone number different than my work extension as I am not always calling from work."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035859)

SN

Shilpa N.

Pricing Analyst

> "It requires good internet connecting so it troubles sometime."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4924487)

WT

Winnie T.

Manager

> "Google voice integrates with Google meet to provide clear audio out put and input."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5009383)

HW

Henry W.

CEO

> "If you don't update your public information on a regular basis, you leave yourself open to many spam callers asking for the very same thing:..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4257012)

TD

Teddy D.

Director of Recruiting

> "It properly identifies the identity of the caller which has made it easier to avoid scam calls during business hours"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4803721)

VC

Virginia C.

family therapist

> "The app can be annoying at times, for example it is not easy to write a new text."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4971796)

AJ

Abhijeet J.

Owner

> "Smooth and organized interface without bugs."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433056)

VR

Verified Reviewer

Psychologist

> "I wish I could choose the area code for my number, I was given an area code from another state and sometimes my clients think my call is..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4299416)

MZ

Mohamed Z.

Technicien réseau

> "Moreover, Google Voice enables call screening, allowing you to decide whether to answer incoming calls based on the caller ID and message..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

VR

Verified Reviewer

Supervisor customer service specialist

> "Also get a lot of spam texts and calls."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082)

RT

Ryan T.

Sales Engineer

> "Google voice has been a great tool to allow for frequent updates to voicemail message, tracking of missed calls, and being able to read a..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4485308)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799)

JA

Jessica A.

Fashion Photographer

> "I like the capability of being able to make calls through my main phone with another number and it is a multi use for the business even..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4481745)

TH

Tisha H.

vice president

> "Can't get all message in reading form all the time"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035439)

DE

Destiny E.

RFSW

> "Offers free numbers, calls are free in the US, you can call internationally for an extra fee."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6225610)

AG

Adam G.

deputy executive director

> "The application is expensive compared to other VoIP service providers"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4985229)

Wes P.

Principal Software Engineer

> "It will automatically transcribe any message that is left, and you can run Google Voice on multiple smartphones which are all paired to the..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4302086)

ZM

Zofia M.

Customer Service and Sales Support Associate

> "What I like least about Google Voice is that its call quality can be inconsistent at times, which can make it difficult to have clear..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "No crisis calls: Google Voice can't be utilized for crisis calls, so you'll have to utilize a customary telephone line or cell if there..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799)

[View Reviews](https://www.capterra.com/p/210592/Voice/reviews/)

## User interface

[Zadarma](https://www.capterra.com/p/166095/Zadarma/)

3.78 (67)

[Google Voice](https://www.capterra.com/p/210592/Voice/)

4.55 (722)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Zadarma

Top features

26/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/166095/Zadarma/#features)

Google Voice

5/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/210592/Voice/#features)

### Recognition

No recognitions have been awarded to Zadarma

Google Voice is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Zadarma

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Voice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zadarma

-   By Zadarma
-   Located in Bulgaria
-   Founded in 2006

Google Voice

-   By Google
-   Located in United States
-   Founded in

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[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.55 (722)](https://www.capterra.com/p/210592/Voice/reviews/)

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4.6

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$350/year

4.4

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4.6

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4.6

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[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.55 (722)](https://www.capterra.com/p/210592/Voice/reviews/)

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Price

Contact vendor for pricing

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