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Zadarma vs Zoho Voice: Which is a better fit?

Updated on January 20th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 3,299 reviews from Telephony users.
% Fit
Not enough reviews
Feature ratings
VoIP Connection
4.4
VoIP
5.0
Call Routing
3.5
Call Center Management
4.3
Call Recording
4.4
% Fit
Not enough reviews
Feature ratings
VoIP Connection
3.9
VoIP
1.0
Call Routing
3.9
Call Center Management
3.9
Call Recording
4.0
User satisfaction
3.6
User reviews52
Ease of use
3.4
Functionality
3.6
Value for money
3.6
Customer support
3.0
4.0
User reviews45
Ease of use
4.2
Functionality
3.6
Value for money
3.8
Customer support
4.2
Price starts from
--
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Individuals, small and medium business companies, large enterprises

Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
166095
5 screenshots
251900
5 screenshots

Zadarma

26/35
  • Activity Dashboard
  • Callback Scheduling
  • Call Disposition
  • Call List Management
  • Chat/Messaging
  • Customizable Reports
  • Interaction Tracking
  • Live Chat
  • Real-Time Monitoring
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Computer Telephony Integration
  • Conferencing
  • CRM
  • IVR
  • Monitoring
  • Multi-Channel Communication
  • Predictive Dialer
  • Reporting/Analytics
  • SMS Messaging
  • Text to Speech
  • Third-Party Integrations
  • Video Conferencing
  • Voice Mail
  • VoIP
  • VoIP Connection
See All features
Hide Telephony Software Features -

Zoho Voice

Top Features
29/35
Show Telephony Software Features +

Zadarma

--

Zoho Voice

--

Zadarma
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Voice
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zadarma
  • By Zadarma
  • Located in Bulgaria
  • Founded in 2006
Zoho Voice
  • By Zoho
  • Located in United States
  • Founded in 1996
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