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emfluence works best with mid-size to enterprise businesses with established marketing teams, providing tools to streamline their digital marketing, drive engagement, and achieve measurable results.
iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us!
Emfluence cares about what the users want and implement changes according to what the clients want. Customer service is amazing.
This may be because i use a template in Emfluence, but i've had trouble creating dividers in the template the way it was set up. Again, could simply be because of the template or user error.
If you do have a question, Emfluence has excellent customer service that answers questions very quickly. They also developed better logic for their survey builder that has been very helpful for us.
The design side is a little awkward and not very intuitive to use.
I love how user friendly this platform is. It's extremely intuitive and if you can't figure something out, there is an extensive help section that you can almost always find your answer.
The only con would be that I find it difficult to find what I'm looking for at times, but I would consider that more of a user error than a flaw in the system.
We've been fortunate to have such a great marketing partner with emfluence. The marketing platform has given us great flexibility to grow our business.
I have no knowledge of html, so a few of the advanced features were a little difficult for me to master.
Lists of contact are easy to maintain, and emails are easy to create, send, and then track the results to tweak campaigns for best conversions. Our account manager has always been great.
Other email softwares charged by the email and number of recipients, iContact charged a subscription fee, so it made it more costly.
I'm very happy with all the great templates and designs. The navigation has also improved a great deal.
No one to speak with, low deliverability, inferior tech when compared to other competitors with the same price point.
My experience had been very positive. Customer Support, when needed, is very responsive and helpful.
At the time I was using it I was not able to embed videos into the email campaigns which was frustrating.
I enjoy its ease of use and the ability to use graphics to add interest to our newsletter. The Dashboard is a wonderful tool.
Pricing was primarily our main issue, it became costly when we only sent one email per month.
Mary G.: Hi, my name's Mary. I'm a Director of Education. I am giving a five star review for iContact and for more details, click below. Our past product was Mailchimp and it just wasn't customizable enough for what we needed. It didn't give us as many options to change the layout, or make columns, or individualize the emails as much as we really wanted for our brand. We chose iContact primarily because of how customizable it is. You have the option to change, not only fonts and colors, but the actual layout of the emails. You can make columns, you can put in blocks and dividers, and it's very customizable to match your brand. The other reason we chose it was we were looking for a platform that would have minimal junk pickup, I guess I would call it. Our members from some of our platforms we have tried in the past, our emails ended up in junk automatically, just because they were coming from that brand and iContact seems to have a better reputation with the junk sorters in emails. iContact was super are easy to get started with. Implementation was a breeze. We didn't even need their customer support to get going, really. It's very user intuitive. Non-designers can make emails look beautiful in iContact and uploading a member list is literally at a of a button. I highly recommend pursuing iContact. I haven't found a single fault with their program. It's user-friendly. It makes beautiful emails and honestly the price point is pretty fair as well.
Prioritize real-user-identified key features according to your needs to find your best fit.
emfluence Marketing Platform
Top FeaturesiContact
emfluence Marketing Platform
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