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Cities and private companies that bill for recurring usage, metered and flat rate.
Uility companies with Water, Wastewater, Trash, Sub-Metered accounts , Electronic Meters, Apartments, Condos, Resorts, HOAs
The implementation process is quick, easy, and painless. The conversions team is very friendly, knowledgeable, and dedicated to helping launch the software.
Some of those problems were software compatibility issues that required coordination between MuniBilling and other software companies.
Munibilling has been wonderful for us. It is extremely easy to use and the customer service could not be better.
Problems encountered when we switched to Google Chrome.
The customer service is helpful and very responsive. Everyone I dealt with was incredibly nice and understanding of the situations.
Overall, though there aren't any cons that would cause us to regret using the software.
Easy to use, very professional, great support, the total package. We have complete confidence in their ability to handle the important issue of handling our money.
Account screen can sometimes be difficult to navigate and understand.
Software is easy to learn and very user friendly. Customer support and technical help staff are amazing.
We had some problems because of our old software. She has been working with Quikwater for so long that it is hard for her to come down to a beginners level for teaching.
Immediately the support staff there made me feel like family. The instructions are so easy to follow, but any questions you have, they are right there for you and so happy to help.
Some Knowledgebase instructions are difficult to follow. Unable to schedule notices to take action, such as when disconnects should be done.
I found this program via the internet, right from the very first the staff were very friendly and helpful. This program has worked wonderfully for White Cloud Sherman Utilities.
We found the program to be intimidating at first.
I'm still in the learning curve but am getting much more comfortable and fortunately not having to make as many phone calls as before due to the excellent staff that works with me.
The program "locks up" occassionally but the solution is to exit and restart and no data is lost.
MuniBilling
QuikWater
Top FeaturesMuniBilling
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QuikWater
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