--- title: "QuickBooks Online Advanced Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QuickBooks Online Advanced Software - reviews, pricing plans, popular comparisons to other Accounting products and more." source_url: "https://www.capterra.com/p/189398/QuickBooks-Online/" page_type: "product" language: "en" --- # QuickBooks Online Advanced Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QuickBooks Online Advanced ## What is QuickBooks Online Advanced? QuickBooks Online Advanced is designed for businesses seeking robust accounting solutions and enhanced productivity. With advanced features like customizable workflows, automated invoicing, and comprehensive reporting, it empowers teams to manage finances with confidence. The platform supports multi-user collaboration, ensuring seamless access and control over financial data. Smart automation reduces manual entry and errors, while powerful analytics provide actionable insights for informed decision-making. Integration with popular business apps and dedicated customer support make QuickBooks Online Advanced a reliable choice for organizations aiming to scale efficiently. Experience streamlined accounting and greater control with a solution built for growth. ## What is QuickBooks Online Advanced used for? [Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,050 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Pros & cons Intuitive and efficient workflow Robust expense management tools Frequent technical glitches High and increasing costs Starting price $235 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Financial Reporting / 2026 - General Ledger / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuickBooks Online Advanced?[Manage this product listing](https://www.g2.com/products/quickbooks-online-advanced/claim_requests/new?auto=true) Rating Breakdown 4.4 +− Features4.4 Value for Money4.2 Ease of Use4.3 Customer Service4.1 Rating Breakdown 4.4 Features4.4 Value for Money4.2 Ease of Use4.3 Customer Service4.1 ## QuickBooks Online Advanced Reviewers Verdict Updated September 2026 AI summary - QuickBooks Online Advanced is a fit for small to mid-sized businesses seeking accessible cloud-based accounting and bookkeeping tools. - Positive feedback centers around easy bookkeeping, customizable invoicing, intuitive navigation, and efficient expense tracking. - It helps teams save time on daily financial tasks by automating entries, tracking expenses, and simplifying reporting. - Buyers report negative points such as technical glitches, slower performance than the desktop version, and occasional frustrations with updates or pricing. - It fits organizations prioritizing cloud convenience and straightforward workflows, but those needing feature parity with desktop or minimal downtime may want to weigh alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuickBooks Online Advanced 4.4 (1,050) VS. [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $235 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (952) Ease Of Use 4.4 (7,763) Value For Money 4.2 (829) Value For Money 4.2 (6,671) Customer Service 4.1 (803) Customer Service 4.0 (6,376) ## QuickBooks Online Advanced alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (629)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/189398/QuickBooks-Online/alternatives/) ## FAQs about QuickBooks Online Advanced Overview ### What problems does QuickBooks Online Advanced solve? QuickBooks Online Advanced solves fragmented bookkeeping, manual expense categorization, and limited financial visibility by centralizing invoicing, bank feeds, project profitability, sales tax, and custom reports in one cloud system. Bookkeepers, small business owners, finance teams, and nonprofit administrators benefit most, especially when multiple users need role-based access and real-time collaboration. Answer based on 444 reviews Overview ### Which roles and teams benefit most from QuickBooks Online Advanced? QuickBooks Online Advanced benefits business owners, presidents, and C-suite leaders who need financial visibility, budgeting insight, and faster decisions. Accounting teams, including accountants, bookkeepers, controllers, and accounting managers, use it for reporting, reconciliations, and cash flow oversight, while office and operations managers streamline invoicing, expense tracking, payroll coordination, and day-to-day financial administration. Answer based on 943 reviews Overview ### What company size and industries is QuickBooks Online Advanced built for? QuickBooks Online Advanced is built primarily for small businesses, which make up 91% of reviewers, with construction leading at 11%. It serves industries such as professional services, legal, nonprofit, construction, and food and beverage, while reviewer use also centers on accounting at 10%, nonprofit organizations at 9%, midsize businesses at 5%, and enterprises at 4%. Answer based on 1049 reviews Features and Usability ### What are the key features of QuickBooks Online Advanced? QuickBooks Online Advanced includes core accounting features like accounts payable, accounts receivable, bank reconciliation, invoicing, and financial reporting. Differentiators include custom reports, workflow automation, batch invoicing, custom user roles, and project accounting. Reviewers also often mention bank feeds, customizable invoice branding, and mobile access for remote work. Answer based on 219 reviews Pricing ### How much does it cost and what fees or limitations are included? QuickBooks Online Advanced starts at $235/month for the Advanced plan, a flat rate for up to 25 users, and a free trial is available. Reviewers often call it worth the price for features and support, but others say it feels pricey, especially after increases, invoicing fees, or if they do not use everything included. Answer based on 95 reviews Integrations ### Which third-party tools and platforms does QuickBooks Online Advanced integrate with? QuickBooks Online Advanced integrates with Microsoft Excel, PayPal, Zapier, QuickBooks Time, Stripe, Clio, and Gmail, with more than 100 integrations overall. Reviewer mentions also confirm connections for BILL, Dext, Mint, and AccuLynx, while the catalog adds platforms such as Avalara, BigCommerce, and Buildertrend. Answer based on 112 reviews Getting Started and Support ### How easy is it to onboard and train a team on QuickBooks Online Advanced? QuickBooks Online Advanced is generally quick to learn for bookkeepers, small business staff, and users with basic accounting knowledge, especially with live online sessions, webinars, videos, and documentation. New users, teams switching from Desktop, and nontechnical staff may need more time because the feature set can feel overwhelming at first. Answer based on 128 reviews Getting Started and Support ### What customer support options does QuickBooks Online Advanced offer, and how do users rate the experience? QuickBooks Online Advanced offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as easy to reach, helpful, and quick for routine issues, but others report long phone waits, inconsistent expertise, closed tickets, and frustrating escalations for more complex problems. Answer based on 219 reviews Security ### How does QuickBooks Online Advanced handle data security and access control? QuickBooks Online Advanced uses custom user permissions, separate usernames and passwords, and easy-to-toggle internal controls to limit access while supporting remote, cloud-based work. Reviewers also note broad and limited permission settings, frequent password changes, and weak protection against altering past data, which can reduce confidence for some teams. Answer based on 23 reviews ## Who uses QuickBooks Online Advanced? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and efficient workflow 92% positive reviews out of 199 Most reviewers find ease of use essential, highlighting intuitive navigation, helpful guides, and efficient daily task management. Frequent technical glitches 77% negative reviews out of 132 Most reviewers indicate bugs and issues cause slow loading, system errors, and workflow interruptions, impacting daily productivity. Nicholas B. Sales Manager, 501 - 1,000 employees. "There's nothing that I dislike, but, I've had many issues wben viewing my stubs, or tax info, the entire app stays on a blank white screen." Robust expense management tools 90% positive reviews out of 63 Most users report expense tracking is straightforward, with automation, categorization, and clear reporting simplifying financial oversight. Stefanny J. Project Assistant, 2 - 10 employees. "I like the new option to add projects, it's the best tool so far and most widely accepted in the market to track your expenses, categorize and run reports for profitability." High and increasing costs 52% negative reviews out of 58 Some reviewers describe pricing as expensive, with frequent increases and limited justification through added features or value. Comprehensive bookkeeping automation 93% positive reviews out of 60 Most reviewers describe bookkeeping as streamlined, accurate, and accessible, saving significant time and supporting various experience levels. Janine M. Hairstylist, 1 employee. "I use it for bookkeeping my hair salon business it works well" Challenging desktop-to-online transition 59% negative reviews out of 44 Some users comment the desktop version lacks feature parity, making migration difficult and navigation less intuitive for experienced users. Kerry K. Accounting Specialist, 11 - 50 employees. "I used the desktop version for over 20 years and the online version is littered with problems that customer service was unable to solve." ## Features AI summary Based on 11,413 Accounting reviews Capterra data shows that buyers of accounting software rank the following features as their top priorities: - **Reporting/Analytics** (**58%** of reviewers rated this feature as critical) - **Income & Balance Sheet** (**58%**) - **Inventory Control** (**55%**) QuickBooks Online Advanced supports all three of the features reviewers rate highest: **Reporting/Analytics**, **Income & Balance Sheet**, and **Inventory Control**. Together, these capabilities give businesses clearer financial visibility, help teams track company performance and financial position accurately, and make it easier to manage stock levels and inventory movement, helping businesses make informed decisions and maintain better operational control. Reporting/Analytics 4.6 (39) 92.31% of 39 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Income & Balance Sheet 4.6 (119) 73.11% of 119 reviewers that rated this feature as important or highly important QuickBooks Online Advanced gives you customizable, easy-to-generate income and balance sheet reports that help you monitor financial health. Reviewers appreciate the logical layout, real-time data, and templates, though some mention challenges with multicompany reports and report customization. Inventory Control 4.5 (24) 83.33% of 24 reviewers that rated this feature as important or highly important Monitor product stock levels Invoice Processing 4.7 (55) 76.36% of 55 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Invoice Management 4.2 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Financial Reporting 4.5 (197) 79.19% of 197 reviewers that rated this feature as important or highly important It helps you generate versatile, customizable financial reports for decision-making and presentations. Reviewers appreciate easy report creation, automated alerts, and integration with Excel, though some say custom reports could be easier to build and want more graphic displays and comparison options. QuickBooks Online Advanced 210 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Regulate who can view information within the system Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools that help educational institutions or fundraising organizations connect with alumni Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Manage assets throughout their lifecycle to optimize profit Manage attendance for classes, shifts, meetings, or events Allows businesses to create and manage auctions. A record of all activities within the system, including user access, changes made, etc. Data is backed up automatically to prevent data loss Setup and send recurring or automated bills This aspect allows you to quickly import, match, and reconcile bank transactions with ease. Reviewers indicate the automated bank feeds, intuitive interface, and integration with legal software are valuable, though some mention manual steps and limited access for non-accountants. Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison You can streamline billing and invoicing, customize invoices, and send them directly to clients. Some reviewers find the process intuitive and time-saving, with automation and email integration, though others wish for deeper customization and improved integration with timekeeping add-ons. 3D design and modeling tool enabling a virtual information model Track actual spending to ensure it's in line with the planned budget Create budgets based on historical data and future projections Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Organize and group data or items based on various criteria Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs A financial statement that lists a company's accounts and details the account type and balance Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share AI models, media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) View donor contribution history, track how much money have been raised over time and measure progress Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more. Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Manage budgets, track and optimize spending and align capacity to workload demand Software for Certified Public Accountants to aid clients in achieving financial goals. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Store and organize information about customers and previous interactions Reports that show customers their invoices, payments, and balance on the account Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Track/record financial donations made by members, along with the issuance of tax receipts/documents Track and view detailed financial donation history made by contacts and members Search 3rd party databases to identify potential donors Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Assemble applications and processes by dragging over and arranging pre-built components Process of automatically notifying clients when payments fail to ensure invoices are paid Estimating software designed for electrical businesses Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track the location of specific equipment at all times Integrate with existing ERP systems Estimate expected cost based on various factors before a project begins Schedule and manage the logistics of activities and other gatherings Attaching relevant receipts or supporting documents to submit expenses for reimbursement Plan, pay and track business related expenses. With this capability, you can automatically track, categorize, and report expenses, integrating seamlessly with bank and credit card accounts. Users think it’s efficient and user-friendly, but some mention limited category setup and occasional complexity for nonprofits or customer-specific tracking. Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization It helps you generate versatile, customizable financial reports for decision-making and presentations. Reviewers appreciate easy report creation, automated alerts, and integration with Excel, though some say custom reports could be easier to build and want more graphic displays and comparison options. Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Primarily serving architecture, engineering, and construction industry professionals Specifically designed to address the needs of law firms and legal departments Intended for medical use such as diagnosis, treatment, and consultation Software specialized for non-profit organizations For realtors, real estate investors, property managers, and other real estate professionals. Primarily serving churches and religious organizations Specialized for organizations who focus on residential projects Designed for small businesses Designed to be used by trucking businesses Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Centralized accounting record which tracks all financial transactions Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Archive of job costs for similar projects Estimating software designed for HVAC businesses QuickBooks Online Advanced gives you customizable, easy-to-generate income and balance sheet reports that help you monitor financial health. Reviewers appreciate the logical layout, real-time data, and templates, though some mention challenges with multicompany reports and report customization. Track interaction history by documenting conversations for contacts Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Integration with Internet of Things devices to automate real-time tracking, data collection and other processes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Database of members to track personal information of individuals and families Access software remotely via mobile devices Access the system via a mobile application Ability to make a donation from a mobile device/app Clients can submit payments via mobile devices Manage the accounting and financial aspects of multiple locations or companies in a single location Manage and handle various international currencies Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location Manage and support multiple locations Ability to handle several projects simultaneously Ability of websites, web applications, or mobile applications to function without an active internet connection Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Create, send, and view electronic invoices Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Reconcile payments with corresponding invoices or orders for accounting purposes Track sent and received payments, invoices, and bills. Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track commitments to donate in the future Estimating software designed for plumbing companies Accept and process customer payments for products or services using hardware and software Predict future data based on historical data sets Ability to link barcodes or serial numbers with specific items for identification A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Document and report the progress of ongoing projects Manage and track financials on a project-to-project basis The process of estimating and tracking the expenses incurred for a specific project Plan and coordinate all the resources, costs and time needed to execute assignments Estimate or forecast of a future scenario based on the study of present trends Add, view, and edit details of all properties managed by an agency that are available for sale or rent Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Manage and track recurring gifts Generate recurring invoices Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Monitor sales and make necessary adjustment in order to increase demand and revenue An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Calculation of consumption tax imposed on the sale of goods/services Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Allow users to create their own reports and financial statements Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the amount of money spent on a certain product or with a certain supplier Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Track information, qualifications, and contact details of subcontractors Manage all supplier data and operations Measure digital plans to calculate labor and materials needed Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage, record and track all business exchanges in form of money and its related interactions in the system Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Interact with data visualization elements, such as charts and graphs, to drill down into data Displays a graphical view of a build assembly to visualize which portion of the project you're estimating Manage volunteer information and direct volunteer resources Built-in website builder or integration with third-party site Provides varying estimates based on different scenarios Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (944) 4.4 Based on 944 reviews ## Pricing Value for money 4.2 (829) Free Trial [View pricing plan details](https://www.capterra.com/p/189398/QuickBooks-Online/pricing/) Advanced $235.00 Flat Rate,Per Month It includes: - Income and expenses - Invoice and payments - Powerful reports - Mileage tracking - Sales and sales tax - Contractors - Connect all sales channels - Enter Time - Project profitability - Data sync with Excel - Batch invoices and expenses - Workflow automation - Enhanced custom fields - Revenue recognition - Tracked classes & locations - Free guided setup - Bookkeeping automation - Tax deductions - Receipt capture - Cash flow - Estimates - Bill management - Inventory - Financial planning - Employee expenses - Custom access controls - 24/7 support & training - Data backup and restore - Chart of accounts (unlimited) - Accountant seats (up to 3) Value for money 4.2 (829) 4.2 Based on 829 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (803) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (803) 4.1 Based on 803 reviews ## User reviews Overall rating 4.4 Based on 1,050 reviews Filter by rating 5(631) 4(302) 3(77) 2(19) 1(21) Mentioned topic Sorted by most recent AN Anonymous User Manager Human Resources ### "QBAdvanced\_review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2026 Pros The best aspect of QuickBooks Online Advanced was its powerful reporting and automation capabilities, which made financial management more efficient and provided better visibility into business performance. Cons The main drawback was the learning curve for advanced features and occasional complexity when configuring reports, workflows, and integrations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Cathleen D. Officer Accounting ### "QBO Advanced a great too buy a tad pricey " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 25, 2026 Overall most of my clients this product is too robust or too expensive for my clients but for those that need the additional reporting feature it is great. Pros I like the reporting in QuickBooks Online Advanced. I also love the fact that you can choose filters, fields, groups and classes. Cons I absolutely feel that the price is a big problem and the price increases every year, sometimes twice a year which is frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZS Zachary S. Physical Therapist Health, Wellness and Fitness ### "great product but very pricey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 4, 2026 Overall it is a good product if you need to keep track of transactions, and look at timesheets and keep track of paychecks but the price is very high Pros This is a good product if you have a larger company because it allows you to have 25 users instead of just 5 on the basic level. You also get more advanced features and collaborates well with excel. It is easy to use and easy to keep track of accounting and gives you detailed reports if needed. Cons It is pricey and I'd say only worth it if you have a company of more than 50 employees. Customer support seems limited for the price you pay. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jessie D. Director of Operations Automotive ### "Too Much At Times" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 3, 2026 I can see where it would be beneficial, but I feel they complicate things more than need be. Maybe I am just a beginner and need to know more about accounting in order to appreciate it. Pros Customer Support would be the most value I get out of Quick books. I am always needing some help with it. Cons The double posting has been happening with all softwares that integrate to QB's , the integrations with ARI - Auto Repair Invoices not functioning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Karen T. Office Manager Construction ### "QuickBooks is Awesome! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2026 My experience using QuickBooks has been great. I love everything I can do in this application. It makes managing a business so much easier. Pros Quickbooks has been one of our number one tools at work. This is where all of our numbers are, we track literally everything. I love how I can also invoice and receive payments straight from the clients account as well as log all the purchases that where made. Cons A few months ago we where having issues syncing to our other platform Acculynx. We have updated the apps and I am pleased to say we are no longer having issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Charlotte K. President Business Supplies and Equipment ### "Great starting point before you outgrow it" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 28, 2026 Still a solid recommendation for businesses doing under $10M a year in revenue. Once you're manufacturing at scale, you'll likely need to graduate to something more robust. Pros We used it before moving to NetSuite for inventory management, purchase orders, sales, and finance. The ease of use, simplicity, and accessibility made it approachable for our whole team. Cons It couldn't support a real manufacturing business — their BOM functionality, or lack thereof, which eventually became a dealbreaker for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jaxton B. Accountant Construction ### "Great product needs work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 14, 2026 Great product, but it definitely needs some work to improve stability and transparency for users and clients. Pros I really appreciate the wide variety of integrations available with QuickBooks Online Advanced. It makes connecting with other software in my tech stack seamless. Cons It can be very confusing to figure out what is actually happening in the background, and the platform feels quite buggy at times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AE Antawn E. Operations and Finance Coordinator Non-Profit Organization Management ### "An Accounting Tool that has versatility." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 4, 2026 Pros QuickBooks has been great to easily make changes to our account and class codes while providing our accountants with a consistent platform to use. Cons My biggest issue with Quickbooks is that despite syncing to multiple platforms we use, there isn’t an easy way to optimize these syncs. We often need to figure it out ourselves. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Arne V. Controller Management Consulting ### "GReat for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 21, 2026 Pros Quickbooks is a great tool for starting businesses. Intuitive to get everything booked, easy with banking connected and good out of the box reporting Cons Running inventory through Quickbooks is difficult to manage. For most scenarios, it is necesssary to have another software connected to manage it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Mason J. Senior Administrative Assistant Management Consulting ### "Easy if you have a teacher" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 22, 2026 Pros Quick Books Online Advanced is easy to use, customizable, and streamlines several processes necessary to any business. Cons There is a bit of a learning curve to any new software, especially as things get more complex. If you have no teacher it can take a while to learn fully. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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