Covetrus vRxPro vs VetBadger : Which is a better fit?

We love the simplicity of use with this software. Our prescription compliance has improved since starting with this prescription software.

Our only complaint has been with the customer service phone center having extremely long hold times. Multiple times clients have complained to us that they can't get through to the phone center.

I love that they send clients emails promoting products and offering discounts. It saves us time and clients love the promotions.

It may be more the business rather than the actual software-lack of communication with my clients and their inability or lack of desire to stand behind the products they dispense.

Being able to approve requests online so that the clients receive their product quicker is nice. The auto ship option is a great bonus for clients.

Our clients complain that the customer side of things is difficult to navigate/understand.

Customer service has also been very friendly and helpful when we have had an issue.

I HATE how the automatic emails come from my hospital instead of Covetrus.

Overall I like VetBadger, it's very easy to use and if there are ever any issues the customer service is GREAT and quick. My favorite feature is the ability to text back and forth with the clients.

Our only downside is if we lose power and are without internet.

Overall I like the software and appreciate the great customer service that comes along with it. With any new system/software it will take a little bit to work out the kinks for specific uses.

This is a standard problem with any cloud based software. The upside is that you can pick up your laptop and work from another location if necessary or simply use a hot spot from a cell phone.

HIghly Recommend VetBadger - great integrations, easy to use and excellent support.

Formatting can be problematic due to the simplicity of the software. Also if multiple users are in the same client account at once the system will lag or displace your cursor.

With the amazing support that they offer, and the speed in which they reply to questions and requests is something that is simply not a possibility for the big corporate "Market Leaders.