# Compare Freshteam vs ADP Comprehensive Services 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Freshteam and ADP Comprehensive Services based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/166825-175840/Freshteam-vs-ADP-Comprehensive-Services --- # Freshteam vs ADP Comprehensive Services Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshteamADP Comprehensive Services2/4 selected [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) [## Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) Starting Price $1.20/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [209 reviews](#user-reviews) Positive 186 Neutral 20 Negative 3 [## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [265 reviews](#user-reviews) Positive 223 Neutral 29 Negative 13 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,940 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Payroll Management NA Employee Database 4.5 HR Management NA Time & Attendance NA Employee Management 4.0 78%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.2 Time & Attendance 4.2 Employee Management 4.0 User satisfaction User satisfaction 4.4 User reviews[209](https://www.capterra.com/p/166825/Freshteam/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.3 Customer support 4.1 User satisfaction 4.3 User reviews[265](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.0 Price starts from Price starts from $1.20Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Businesses of all sizes Best for Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution. ## User reviews Pros & cons VR Verified Reviewer People Operations Manager > "Freshteam has streamlined all of our recruitment needs along with that we were able to solve test feature as well with..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106) VR Verified Reviewer Ops Director > "Some features feel limited especially around customization and reporting." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___7061578) KW Katarzyna W. Technical Support Specialist > "That I could have all the info I needed to gather in one place, that it integrated with other software that we use..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4622312) SrP Sérgio P. CEO > "The absence management and the team calendars are not integrate with google calendar." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3675163) SB Shweta B. Talent Acquisition Manager > "Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655377) HL Haleema L. Consultant > "The support team was not as helpful as we would have liked them to be." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___5018145) DM Debbie M. HR Manager > "We like that you can set up an interview time and then post interview, the system prompts you to record feedback." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3687700) VR Verified Reviewer Sr. BDM > "Reporting structure might be improved, some time i am not able to find the proper report." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671028) AH Andy H. Tech Director > "Our overall management of our team has improved dramatically, we have gone from manual processes, which were hard to..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050) Aviva R. COO > "There were some parts of the interface - notably adding users - that were not intuitive" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671862) GD Ganesh D. Head of Strategy > "Great automation in HRM, now lets make it more fun and engaging for employees to log, browse, etc." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655035) SN Srivathsan N. Manager - HR > "There is no dedicated SPOC who will act as a backend support unlike their competition." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919) RP Rakhee P. Teacher and freelancer > "The free edition is a fantastic deal for an SMB to manage basic tasks like monitoring personal time off." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484) WL Wei L. HR Manager > "The candidate profile page has too many tabs for my liking and the design of the pages can use some updates." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2933588) WS Will S. Chief of Staff > "Great tool for our team to transparently see our hiring process and who is in what stage." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657503) CB Caitlin B. People Operations Manager > "There are some features that are either missing or that I haven't figured out how to use yet, like how to email..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467) RS Roshni S. Head People & Culture > "My recruitment team loves the ease of use of this software and their favorite feature has been the ATS and having the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655208) JM Jaya M. Founder > "Initially was difficult to track applications." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3654997) PH Paige H. Finance Manager > "We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657778) PN Phoebe N. HR Administrator > "Some elements are difficult to edit and involve a long process to edit a small detail, limited customization. " [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2963537) DN Duncan N. COO > "Freshteam is a pretty comprehensive HR system - covers standard HR functionality, leave management, recruitment..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625) SR Sushmita R. HR Executive > "Does not parse resumes properly." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655148) DA Dridge A. HR Manager > "It really helps keep our Employee information organized in one place accessible wherever is needed." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657782) MR Manish R. Founder > "I believe it is a bit complex for a new team member to understand." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655192) SD Saurabh D. Manager HR > "The thing that I like about freshteam is the UI, it stands out compared to any other ATS that I have used, the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939361) IS Iliyana S. OA > "The system is great but the support is super slow and sometimes don't answer with days! When it comes to HR people..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942769) VR Verified Reviewer Director of Engineering > "The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635) AP Abhay P. CTO > "Analytics and bugs." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3665223) Lee A. Founder > "The ability to collaborate across team members is also another really important feature to us." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3662035) RB Rajesh B. Founder > "As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942896) AR Alexis R. recrutier > "It has been good for the price as we grow the team we are going to need something that works better with all of our..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657632) VR Verified Reviewer Director of Engineering > "There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635) TS Thirunarayan S. Manager Talent Acquisition > "User Friendliness - easy to manoeuver - customisable features - good for process automation across all stages of..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655288) LC Laura C. Marketing Manager > "There are work arounds - just makes it a bit harder to maintain consistency across job postings etc." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935642) RS Rohit S. Director > "earlier we used as a Sales reporting tool and liked their functionality and use of access." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655165) MH Mark H. President > "Some features we do no use." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3658153) VR Verified Reviewer People Operations Manager > "Everything is really easy to manage and most importantly I love the reports feature which helps us in taking out the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106) TM Tashira M. Office Manager > "Some of the features weren't as intuitive or user friendly, like emailing candidates straight from Freshteam." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014) HC Harsh C. Data Architect > "The way it has helped in achieving our hiring workflows, mainly for interviews, during our evolution of the processes..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931778) BK Blake K. Executive Director, President, Founder > "I also don’t feel the need to pay for 50 employees when it will be several years to grow to that." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939083) UA Uwe A. Gesundheitscoach > "It is simply priceless, especially in the area of ​​job advertisements and job exchanges." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3688459) NS Nataraj S. CTO > "Resume parsing and display, especially word document is not good." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931102) AH Andy H. Tech Director > "Freshteam is an intuitive, easy to use and administer product, that takes the hassle out of people / team management." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050) TB Tiffani B. Sales Professional > "After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2466670) JV Justine V. People and Culture Coordinator > "Overall, a good experience with excellent customer support however the functionality’s and integrations are not quite..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655530) PD Parasar D. Sr. HR Executive > "you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972) Crisbin J. Chief Executive Officer > "Ease of use and simple interface makes fresh teams the best software out there to manage teams." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3672971) MS Maria S. Human Resources Manager > "Can't see certain values when looking at certain employee info." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944131) CG Claire G. HR Associate > "FreshTeam is easy for employees to use and keep their details updated, additional fields can be added to make the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2956626) PD Parasar D. Sr. HR Executive > "Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972) SR Surya R. CoFounder > "Customer Support is one top pros would like to highlight to upcoming user I can say from my exp." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655012) VR Verified Reviewer Founder > "The interview feedback mechanism is not up to the mark" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954755) BE Beluchukwu E. COO > "It has a lot of features and its highly customizable." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657529) VJ Vicky J. HR Manager > "No cons as such but I do face difficulty using the same in low network speed." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2930824) SN Srivathsan N. Manager - HR > "The Admin/Super Admin has good control and features." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919) VR Verified Reviewer Director of Demand Gen > "The number of times I've asked our recruiting team 'can't we just ' and their response has been 'Freshteam can't..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3079291) RC Raphael C. Operations > "The automatic workflows save a huge amount of time" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656377) JC James C. Product Owner > "Lacked some refinement and a bit sluggish." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944005) AR Ashley R. Director of Product Lifecycle > "Managing our staff has been a daunting and insecure task, but Freshteam allowed us to keep all of our employee data in..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955522) CB Caitlin B. People Operations Manager > "The pre-written template emails are not very good but they're easy to rewrite and store!" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467) TM Tashira M. Office Manager > "We were able to take a step in the direction towards a paperless process which was helpful. When we first started using..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014) VR Verified Reviewer CEO > "Some basic features are missing, like the company tree, which makes no sense not to have, especially when you can see a..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2751033) RM Rashmi M. TA Manager > "Its high customisable and thats what I love abut it." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655082) KB Kiah B. Owner > "Cost is pricey, especially for smaller companies." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955795) RP Rakhee P. Teacher and freelancer > "It is quite simple to track and work together with coworkers on this." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484) Harshal K. CEO > "Sometimes it becomes overwhelming to use all the features." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2967326) DK Deepa K. Recruitment > "Its good but quite a few features can be made better" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4474897) PK Praveen K. Recruitment Associate > "one point lost for an important feature we were expecting" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935667) VJ Vivek J. Director > "Its very easy to customise the overall recruitment process." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655128) Amogh J. CEO > "I bought $50 per month option and was never able to post a job because never got my issues with customer support..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853) SK Sunil K. CSD Mgr > "easy to use to manage client data without any issue" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655609) YC Yolie C. Sr. Talent Agent/Managing Partner > "Reporting was a bit tricky hard to find" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954787) DN Duncan N. COO > "The Google calendar and SSO integration is great, and the security features are sufficiently strong." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625) Amogh J. CEO > "They take 4 days to reply and live chat feature does not work either." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853) BB Brook B. Corporate Recruiter > "In addition to the software being so easy to use, the customer service experience has been absolutely fabulous." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657638) LD Lisa D. HR Manager > "The ability to search keywords is not there. " [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2447201) AM Arjun M. Art director > "Management is easy and helps keep a track" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655362) AeL Aimée L. IT recruiter junior > "One of the feature I miss is having a special part to create a talent pool" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2430897) CT Callum T. Human Resources Director > "I've also not seen many accessibility features an option for large text and dark background could be really helpful" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931331) AP Adam P. It Director > "It is very difficult to find fault, nothing springs to mind" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2941518) [View Reviews](https://www.capterra.com/p/166825/Freshteam/reviews/) Mallory W. Human Resources Manager > "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541) TA Thomas A. CHRO > "Some of the custom reports are difficult to set up. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) RK Ron K. HCM Consultant > "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) KW Kristie W. Payroll Manager > "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) RK Ron K. HCM Consultant > "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) JD Julie D. Payroll Specialist > "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) DG Denise G. HR and Payroll Manager > "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring regulatory..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860) BB Britta B. Director of Finance > "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues that..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) LW Laura W. People Coordinator > "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) LW Laura W. People Coordinator > "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) MH Mary H. HR Manager > "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) VR Verified Reviewer HR Generalist > "Custom Reporting is difficult and you must create a ticket in order to receive customer service" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566) RK Ron K. HCM Consultant > "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) VR Verified Reviewer People Operations Generalist > "Unfortunately, the issue with contacting them is a huge issue." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558) RK Ron K. HCM Consultant > "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) CE Courtney E. Director > "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848) KW Kristie W. Payroll Manager > "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) AR Amelia R. HR Director > "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470) BB Britta B. Director of Finance > "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) KJ Katie J. Human Resources Manager > "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701) MC Michelle C. Human Resource Manager > "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much less..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) ES Erin S. HR Generalist > "Performance area is least favorite- doesn't offer the level of customization I would prefer" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) BM Bridget M. Benefits Manager > "All of the core services are bundled together and this makes it more value for the money." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) PH Patricia H. HR Manager > "sometime the accents are a little difficult to understand, and wait time on the calls are long." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496) MC Michelle C. Human Resource Manager > "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) JA Joseph A. Operations Accountant > "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734) Claudia M. Estimator > "What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608) WK William K. Senior Payroll Manager > "Too many silos, especially when dealing with tax issues" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824) NQ Nadia Q. Admin and Finance manager > "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) PN Phuong N. Payroll Manager > "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936) BM Bridget M. Benefits Manager > "The employee management is better as well." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) CP Cherie P. Director of People Ops > "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need to..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068) EW Emily W. HR Generalist > "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) ES Erin S. HR Generalist > "Sometimes hard to get responsiveness on service tickets-" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) EB Eric B. Accountant > "ADP an all-inclusive service that manages important aspects of business, such as payroll, employee data storage, timecard entry, etc." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038) HC Haydee C. HR Shared Service Center > "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821) RH Rebekah H. Compensation and Benefits Manager > "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242) NQ Nadia Q. Admin and Finance manager > "The agent are not good response, there its not personal service, multiple contacts" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) Claudia M. Estimator > "I have also been able to help my HR coworkers to set it up and add new workers as we grow as a company." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608) LB Lisa B. Payroll Manager > "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) MH Mary H. HR Manager > "Expert support, streamlined payroll, employee self-service, benefits administration." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) MW Meredith W. Director, Human Resources > "In many instances, I feel that the staff on my account are soldiers not partners." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) RT Randy T. CFO > "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283) IM Ilona M. Managing Director > "Organization of reports is a bit confusing." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879) MW Meredith W. Director, Human Resources > "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) SB Stacey B. Payroll and Benefit Managers > "Often there are abnormalities that just happen without reason - they are very silo - often payroll does not understand HR or know how to fix benefits..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4865574) JR Josette R. Sr. Payroll Specialist > "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934) AB Amy B. HR Manager > "Hard to reach customer support when needed" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096) CC Cory C. Sr Director of HR and Professional Development > "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401) PD Pascale D. Payroll Associate > "You have to click to expand each column, so visually it's not convenient as it used to be with Classic." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243) KC Kelsey C. Office Manager > "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319) JB Jacqueline B. Payroll Technician > "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653) RK Ron K. HCM Consultant > "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) LY Lexi Y. HRIS Manager > "We have had negative experiences with other service teams, though." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451681) SW Sara W. Sr. Payroll Specialist > "The system has amazing features and a great payroll system that is customizable." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451097) BM Becky M. Director of Business Applications > "Many of the features are not efficient to use and somewhat inflexible, so we have had to outsource, at an additional cost to our organization. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4976447) BB Britta B. Director of Finance > "Everybody at ADP is working hard to give the support we need and most smaller issues that come up are not disrupting our operation." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) DM Denisse M. HR Manager > "File feeds also take way too long to set up and fix if any issues arise." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488) LW Laura W. People Coordinator > "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) EW Emily W. HR Generalist > "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) AL Angela L. VP > "ADP is always trying to upgrade their platform which is nice and they give a lot of notice before things are changed permanently." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451140) AH Allison H. Corporate Accountant > "I wish the SmartCompliance and GL Reporting were all in one place but otherwise this is just an inconvenience." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4989640) SB Sydney B. People Operations Lead > "Our dedicated representatives are always working with us to get ahead of any issues, they are always happy to hop on a call and provide excellent..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451129) BJH Bobbi Jo H. Director of People and Culture > "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491) JD Julie D. Payroll Specialist > "Overall, I am very happy working with ADP Comprehensive Services and would recommend it to other businesses looking for an all-in-one HR, Payroll,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) EC Erika C. CFO > "Scheduling module is not up to my expectations, does not have the functionalities we need" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509) SG Sujata G. Sales Rep > "ADP gives a very good UI for checking payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6334790) LB Lisa B. Payroll Manager > "The customer service in the aspect of not being able to reach your team directly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) NQ Nadia Q. Admin and Finance manager > "I like the friendly platoform but need more tutorials videos for users" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) PC Paula C. HR Generalist > "I can not think of any down side to the service." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) HH Hector H. Payroll > "How ADP keeps updating to give the customer easy and better access to ADP" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6456275) NC Nina C. Sr. Accounts Payable Specialist > "Sometimes it is difficult to reach out to a representative when you have questions on something." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4867918) JM Jose M. Finance HR Director > "I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451171) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting, etc.)..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) PC Paula C. HR Generalist > "It makes it easy for employees that have questions to reach out and get precise answers quickly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) SL Shoua L. HR Assistant > "I did not like that this software could not allow multiple tabs, which meant if you were in the middle of doing something but had to check on..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4563347) CC Cheena C. Director, Compensation and Benefits > "Having a dedicated team makes a difference to me versus calling an 800 number." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301) ST Shannon T. Sr. HR Generalist > "That fact that it is not very customizable to some of our needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6007011) TA Thomas A. CHRO > "I'm a huge fan of the module. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) LH Lauren H. Membership coordinator > "A lot of bug problems and refreshing needed to use the app" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135) [View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) ## User interface [Freshteam](https://www.capterra.com/p/166825/Freshteam/) 4.37 (209) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) 4.29 (265) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Freshteam 22/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/166825/Freshteam/#features) ADP Comprehensive Services Top features 33/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features) ### Recognition No recognitions have been awarded to Freshteam No recognitions have been awarded to ADP Comprehensive Services ### Deployment & support Freshteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Comprehensive Services Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Freshteam - By Freshworks - Located in United States - Founded in 2011 ADP Comprehensive Services - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-166825/WebPay-vs-Freshteam) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175840-205015/ADP-Comprehensive-Services-vs-Deel) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/) $1.2/month Price $8/month 4.2 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/166825-172127/Freshteam-vs-Rippling) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175840/Rippling-vs-ADP-Comprehensive-Services) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,425)](https://www.capterra.com/p/110968/BambooHR/reviews/) $1.2/month Price $10/month 4.2 Features 4.4 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-166825/BambooHR-vs-Freshteam) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-175840/WorkforceNow-vs-ADP-Comprehensive-Services) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,193)](https://www.capterra.com/p/153140/Connecteam/reviews/) $1.2/month Price $29/month 4.2 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-166825/Connecteam-vs-Freshteam) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,407)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175840-185859/ADP-Comprehensive-Services-vs-RUN) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-166825/Paycom-vs-Freshteam) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-175840/WebPay-vs-ADP-Comprehensive-Services) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-166825/Paycor-Perform-vs-Freshteam) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,204)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-175840/Gusto-vs-ADP-Comprehensive-Services)