# Compare Freshteam vs RUN Powered by ADP 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Freshteam and RUN Powered by ADP based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/166825-185859/Freshteam-vs-RUN

---

# Freshteam vs RUN Powered by ADP Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreshteamRUN Powered by ADP2/4 selected

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/)

[## Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

Starting Price

$1.20/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [209 reviews](#user-reviews)

Positive

186

Neutral

20

Negative

3

[## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [1,456 reviews](#user-reviews)

Positive

1,329

Neutral

77

Negative

50

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 19,525 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Payroll Management

NA

Employee Database

4.5

HR Management

NA

Time & Attendance

NA

Employee Management

4.0

82%Fit

High performer

Feature ratings

Payroll Management

4.7

Employee Database

4.6

HR Management

4.5

Time & Attendance

4.4

Employee Management

4.6

User satisfaction

User satisfaction

4.4

User reviews[209](https://www.capterra.com/p/166825/Freshteam/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.1

User satisfaction

4.6

User reviews[1,456](https://www.capterra.com/p/185859/RUN/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$1.20Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Businesses of all sizes

Best for

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

## User reviews

Pros & cons

VR

Verified Reviewer

People Operations Manager

> "Freshteam has streamlined all of our recruitment needs along with that we were able to solve test feature as well..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106)

VR

Verified Reviewer

Ops Director

> "Some features feel limited especially around customization and reporting."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___7061578)

KW

Katarzyna W.

Technical Support Specialist

> "That I could have all the info I needed to gather in one place, that it integrated with other software that we use..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4622312)

SrP

Sérgio P.

CEO

> "The absence management and the team calendars are not integrate with google calendar."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3675163)

SB

Shweta B.

Talent Acquisition Manager

> "Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655377)

HL

Haleema L.

Consultant

> "The support team was not as helpful as we would have liked them to be."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___5018145)

DM

Debbie M.

HR Manager

> "We like that you can set up an interview time and then post interview, the system prompts you to record feedback."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3687700)

VR

Verified Reviewer

Sr. BDM

> "Reporting structure might be improved, some time i am not able to find the proper report."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671028)

AH

Andy H.

Tech Director

> "Our overall management of our team has improved dramatically, we have gone from manual processes, which were hard to..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050)

Aviva R.

COO

> "There were some parts of the interface - notably adding users - that were not intuitive"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671862)

GD

Ganesh D.

Head of Strategy

> "Great automation in HRM, now lets make it more fun and engaging for employees to log, browse, etc."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655035)

SN

Srivathsan N.

Manager - HR

> "There is no dedicated SPOC who will act as a backend support unlike their competition."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919)

RP

Rakhee P.

Teacher and freelancer

> "The free edition is a fantastic deal for an SMB to manage basic tasks like monitoring personal time off."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484)

JM

Jaya M.

Founder

> "Initially was difficult to track applications."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3654997)

WS

Will S.

Chief of Staff

> "Great tool for our team to transparently see our hiring process and who is in what stage."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657503)

PN

Phoebe N.

HR Administrator

> "Some elements are difficult to edit and involve a long process to edit a small detail, limited customization. "

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2963537)

RS

Roshni S.

Head People & Culture

> "My recruitment team loves the ease of use of this software and their favorite feature has been the ATS and having the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655208)

SR

Sushmita R.

HR Executive

> "Does not parse resumes properly."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655148)

PH

Paige H.

Finance Manager

> "We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657778)

MR

Manish R.

Founder

> "I believe it is a bit complex for a new team member to understand."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655192)

DA

Dridge A.

HR Manager

> "It really helps keep our Employee information organized in one place accessible wherever is needed."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657782)

AP

Abhay P.

CTO

> "Analytics and bugs."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3665223)

Lee A.

Founder

> "The ability to collaborate across team members is also another really important feature to us."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3662035)

MH

Mark H.

President

> "Some features we do no use."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3658153)

AR

Alexis R.

recrutier

> "It has been good for the price as we grow the team we are going to need something that works better with all of our..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657632)

TM

Tashira M.

Office Manager

> "Some of the features weren't as intuitive or user friendly, like emailing candidates straight from Freshteam."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014)

TS

Thirunarayan S.

Manager Talent Acquisition

> "User Friendliness - easy to manoeuver - customisable features - good for process automation across all stages of..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655288)

TB

Tiffani B.

Sales Professional

> "After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2466670)

RS

Rohit S.

Director

> "earlier we used as a Sales reporting tool and liked their functionality and use of access."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655165)

VR

Verified Reviewer

Founder

> "The interview feedback mechanism is not up to the mark"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954755)

VR

Verified Reviewer

People Operations Manager

> "Everything is really easy to manage and most importantly I love the reports feature which helps us in taking out the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106)

WL

Wei L.

HR Manager

> "The candidate profile page has too many tabs for my liking and the design of the pages can use some updates."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2933588)

UA

Uwe A.

Gesundheitscoach

> "It is simply priceless, especially in the area of ​​job advertisements and job exchanges."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3688459)

VR

Verified Reviewer

Director of Demand Gen

> "The number of times I've asked our recruiting team 'can't we just <blank>' and their response has been 'Freshteam..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3079291)

AH

Andy H.

Tech Director

> "Freshteam is an intuitive, easy to use and administer product, that takes the hassle out of people / team management."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050)

CB

Caitlin B.

People Operations Manager

> "There are some features that are either missing or that I haven't figured out how to use yet, like how to email..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467)

JV

Justine V.

People and Culture Coordinator

> "Overall, a good experience with excellent customer support however the functionality’s and integrations are not quite..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655530)

VR

Verified Reviewer

CEO

> "Some basic features are missing, like the company tree, which makes no sense not to have, especially when you can see..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2751033)

Crisbin J.

Chief Executive Officer

> "Ease of use and simple interface makes fresh teams the best software out there to manage teams."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3672971)

KB

Kiah B.

Owner

> "Cost is pricey, especially for smaller companies."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955795)

CG

Claire G.

HR Associate

> "FreshTeam is easy for employees to use and keep their details updated, additional fields can be added to make the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2956626)

Harshal K.

CEO

> "Sometimes it becomes overwhelming to use all the features."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2967326)

SR

Surya R.

CoFounder

> "Customer Support is one top pros would like to highlight to upcoming user I can say from my exp."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655012)

IS

Iliyana S.

OA

> "The system is great but the support is super slow and sometimes don't answer with days! When it comes to HR people..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942769)

BE

Beluchukwu E.

COO

> "It has a lot of features and its highly customizable."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657529)

RB

Rajesh B.

Founder

> "As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942896)

SN

Srivathsan N.

Manager - HR

> "The Admin/Super Admin has good control and features."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919)

VR

Verified Reviewer

Director of Engineering

> "There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635)

RC

Raphael C.

Operations

> "The automatic workflows save a huge amount of time"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656377)

LC

Laura C.

Marketing Manager

> "There are work arounds - just makes it a bit harder to maintain consistency across job postings etc."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935642)

AR

Ashley R.

Director of Product Lifecycle

> "Managing our staff has been a daunting and insecure task, but Freshteam allowed us to keep all of our employee data..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955522)

YC

Yolie C.

Sr. Talent Agent/Managing Partner

> "Reporting was a bit tricky hard to find"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954787)

TM

Tashira M.

Office Manager

> "We were able to take a step in the direction towards a paperless process which was helpful. When we first started..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014)

LD

Lisa D.

HR Manager

> "The ability to search keywords is not there. "

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2447201)

RM

Rashmi M.

TA Manager

> "Its high customisable and thats what I love abut it."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655082)

BK

Blake K.

Executive Director, President, Founder

> "I also don’t feel the need to pay for 50 employees when it will be several years to grow to that."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939083)

RP

Rakhee P.

Teacher and freelancer

> "It is quite simple to track and work together with coworkers on this."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484)

NS

Nataraj S.

CTO

> "Resume parsing and display, especially word document is not good."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931102)

DN

Duncan N.

COO

> "Freshteam is a pretty comprehensive HR system - covers standard HR functionality, leave management, recruitment..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625)

MS

Maria S.

Human Resources Manager

> "Can't see certain values when looking at certain employee info."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944131)

DK

Deepa K.

Recruitment

> "Its good but quite a few features can be made better"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4474897)

AeL

Aimée L.

IT recruiter junior

> "One of the feature I miss is having a special part to create a talent pool"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2430897)

VJ

Vivek J.

Director

> "Its very easy to customise the overall recruitment process."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655128)

VR

Verified Reviewer

Founder

> "Just another recruitment software"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954755)

SD

Saurabh D.

Manager HR

> "The thing that I like about freshteam is the UI, it stands out compared to any other ATS that I have used, the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939361)

VJ

Vicky J.

HR Manager

> "No cons as such but I do face difficulty using the same in low network speed."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2930824)

SK

Sunil K.

CSD Mgr

> "easy to use to manage client data without any issue"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655609)

JC

James C.

Product Owner

> "Lacked some refinement and a bit sluggish."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944005)

VR

Verified Reviewer

Director of Engineering

> "The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635)

CB

Caitlin B.

People Operations Manager

> "The pre-written template emails are not very good but they're easy to rewrite and store!"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467)

BB

Brook B.

Corporate Recruiter

> "In addition to the software being so easy to use, the customer service experience has been absolutely fabulous."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657638)

PK

Praveen K.

Recruitment Associate

> "one point lost for an important feature we were expecting"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935667)

AM

Arjun M.

Art director

> "Management is easy and helps keep a track"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655362)

AP

Adam P.

It Director

> "It is very difficult to find fault, nothing springs to mind"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2941518)

[View Reviews](https://www.capterra.com/p/166825/Freshteam/reviews/)

KO

Kelvin O.

Chief Operating Officer

> "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the interface could..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468)

DT

Deborah T.

Controller

> "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and working in..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709)

MM

Maria M.

Human Resources Manager

> "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations seeking a trusted..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891)

Derek Z.

Owner

> "For a platform backed by an HR giant, its built-in reporting features can feel surprisingly restrictive. While it handles basic payroll summaries perfectly fine, users frequently..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7179422)

FO

Fernanda O.

Executive Director

> "Employee management is a standout feature; onboarding new hires, tracking hours, and managing records all happen in one centralized place, which saves us significant time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

JM

Jeannine M.

Accountant and Human Resources

> "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646)

MH

Michelle H.

Office Manager

> "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094)

RS

Ronnii S.

Managing Principal

> "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

RP

Ronnie P.

office manager

> "The platform is very user-friendly, allowing you to quickly process payroll, manage employee information, and handle tax filings with confidence."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974)

LB

Laura B.

Corporate Director of People Operations

> "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977)

FO

Fernanda O.

Executive Director

> "Logging in is seamless across devices, and the dashboard gives an instant, clear overview of everything payroll-related and outstanding tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

BT

Brianna T.

Consultant

> "It is a clunky system--the payroll side doesn't communicate with the time management side, making it difficult to perform multiple functions from one interface."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178932)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

BC

Bradley C.

fCFO

> "Cannot easily move someone from a 1099 to a W2 profile set up. When we decide to hire a contractor we cannot set up an employee under the same SSN and email."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130111)

DR

Danielle R.

Owner

> "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

CH

Chad H.

Owner

> "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was download the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289)

QB

Quinton B.

Owner

> "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122)

SC

Syerra C.

Safety Manager

> "One downside of RUN Powered by ADP is that some features can feel limited unless you upgrade to higher-tier plans, and certain add-ons increase the overall cost quickly."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247)

ER

Emily R.

Manager

> "The ability to have my weekly payroll summary reports automatically download has also streamlined our bookkeeping process as well!"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093292)

Alex D.

Manager

> "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

OR

Omar R.

Business Owner

> "It provides plenty of features that meet all of our small business needs and it the ability to scale up as the business grows."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107813)

JL

Julie L.

office Manager

> "I can't customize meal break times, which causes daily alerts that are unneeded."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670)

QC

QUAN C.

Director

> "Payroll processing is efficient, taxes are handled accurately, and the automated features have simplified many tasks that previously required manual work."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281)

NH

Nicole H.

VIce President

> "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955)

MT

Michelle T.

HR Manager

> "It makes life easy for me by automatically calculating taxes, ensuring tax compliance, easy access to reports, and the readily available access for employee's portal online."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7001675)

RP

Ronnie P.

office manager

> "At times, navigating between different sections of the platform can also feel slightly clunky, especially when trying to quickly find specific payroll or employee details."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974)

JH

Johambert H.

PRESIDENT

> "It provides reliable payroll processing, good record management, and a user-friendly interface once everything is configured."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

JC

Jacqueline C.

Organization Manager

> "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577)

JS

Jared S.

Owner VP

> "ADP has made payroll and HR processes feel far less overwhelming, allowing us to focus more on running the business instead of managing paperwork."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

JM

Jenny M.

Business Manager

> "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks deliver the next..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042)

Maxwell P.

General Manager

> "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human errors...."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279)

DR

Debra R.

Controller - Human Resources

> "We experienced payroll funding timing issues despite submitting everything accurately and on time, along with inconsistent guidance from different departments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

RC

Rebecca C.

HR Consultant

> "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180)

AS

Alex S.

COO

> "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610)

RP

Ronnie P.

office manager

> "It saves time by keeping everything organized in one place, and the reporting tools make it easy to track important details for a growing business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974)

JS

Jasmine S.

Office Manager

> "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not update to the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360)

HV

Hali V.

Director of Client Services

> "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight learning curve at..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240)

JH

Johambert H.

PRESIDENT

> "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

BR

Brandon R.

Owner

> "The app has made updating my timecards incredibly convenient, and I really appreciate how seamlessly it handles all of my tax payments for the State of Missouri"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7145401)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

RS

Ronnii S.

Managing Principal

> "My ADP representative, \[sensitive content hidden\], personally walked me through my first two payroll runs, ensuring accuracy and building my confidence with the system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

KH

Kathleen H.

Attorney

> "I can’t get and record the payroll processing invoice at the same time as I process payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7154284)

DF

David F.

Manager

> "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948)

DM

David M.

Owner

> "Manual data entry just because the integration between my POS (Square) and ADP is too expensive for my size of business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7121447)

RM

Renee M.

Operations Manager

> "The products and support save you time and ensure payroll, workers comp, benefits deductions, PTO, PLAWA, ERISA are done correctly."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7002142)

AB

Alexis B.

Human Resources and Payroll

> "ADP seems to be making upgrades with this, but it doesn't look like I can go back and have my other employees complete the online paperwork like my new hires now can. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087160)

HJ

Hailey J.

Office Manager

> "Managing employees' hours and time off is much simpler, all we have to do is type in the hours and it automatically calculates pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7169829)

BM

Brittany M.

Executive Director

> "Can be confusing/frustrating if there is an issue, typically need to initiate a chat if time cannot be submitted as it does not tell you what the specific error is,"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110818)

AM

Ajay M.

CEO

> "The reporting tools are clear and helpful for tracking financials, and the compliance support provides peace of mind."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7138088)

JR

Jen R.

VP Finance Operations

> "PTO not calculated correctly when you terminate an employee - based on date of payroll vs. term date."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086162)

Alex D.

Manager

> "It handles the calculations and filings efficiently, which provides peace of mind that everything is being processed accurately and on time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

SA

Sadie A.

Administrator

> "I haven’t had it for long, so the only issue I’ve noticed so far is that when I try to view a paystub, it automatically downloads instead of opening for viewing."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125883)

DR

Debra R.

Controller - Human Resources

> "Using this chat feature, I was able to complete my second payroll with ADP without any assistance or guidance from the Implementation Team."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

MM

Marc M.

Director Owner

> "The UI for onboarding new staff does not have enough customization to personalize it."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136400)

JH

Johambert H.

PRESIDENT

> "The interface is clean and intuitive, which makes running payroll, reviewing employee information, and generating reports fairly straightforward."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

RV

Richard V.

Attorney

> "I could not find any real negatives in using RUN powered by ADP except sometimes the processing speed at the end was a little slow."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123717)

EH

Erika H.

Vice President

> "I absolutely LOVE Run Powered by ADP - it does everything I need it to do - from payroll to timekeeping to HR assistance and searching for employees! "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132975)

MJ

Monte J.

Co Owner

> "integration with accounting software was little confusing when som options listed were not in my chart of accouns"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7144551)

JS

Jared S.

Owner VP

> "ADP offers a solid return on investment. While it may not be the cheapest option on the market, the breadth of features—payroll, HR tools, compliance support—makes it worth the cost..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

SP

Samantha P.

Accounting Department

> "Existing employment laws already cover unfair treatment, so adding hairstyle‑specific rules could seem unnecessary or overly complicated."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086172)

AF

Andrea F.

CFO

> "I use a couple of different ADP payroll products for different businesses and Run is by far the best, most east to use for a small business like mine. And you cannot beat the value..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111557)

AS

April S.

HR

> "The 1099 took forever to send out I had to email them and print them at home and hand it to the contractors to be compliant."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095085)

DC

Deidra C.

HR Administrator

> "One of the best features in RUN is CareerPlug, it's helped the implementation process for new employees run so smoothly. Plus, given us very qualified applicants."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7076225)

KM

Kerrie M.

Owner

> "I made an error: I collect hours the same week I process payroll, so my dates are a bit off."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087550)

SG

Sushant G.

CFO

> "It simplifies payroll, compliance, and employee management, saving time and reducing administrative burden."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564)

KM

Kevin M.

CEO

> "verifying funds at the end of the day and threatening not to do payroll if we don't verify is kind of bs. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7098577)

MB

Margie B.

owner

> "I appreciate the automated tax calculations and filings, which help ensure compliance and reduce the risk of errors."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097565)

EH

Eddie H.

Program Director

> "Sometimes the products are magnified too much, and I am unable to zoom in on the specifics I'm looking for."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119378)

DH

Devan H.

ceo

> "On top of that, having everything in one place (payroll, HR tools, and employee management) makes it really convenient to stay organized and efficient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508)

KL

Kyle L.

COO

> "The wait time on your phone to get ahold of someone who can help is over an hour, and the reason to make me waste that time is pointless."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093542)

LR

LISA R.

Office manager

> "ADP makes running payroll, adding new employees, terminating employees, 401K, all easier for me. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097959)

MS

Mayson S.

Manager

> "Well the only issue that I have had with RUN is that I can't access all the same features that I can access on the browser."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132622)

SW

Suzanne W.

HR and Business Manager

> "I wish it was a little more robust to handle more pay categories, but it works just fine for an average payroll and they handle taxes, etc. which saves me that headache."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115570)

KE

Kathy E.

CEO

> "He did not answer my questions in a manor that helped me to set up the payroll, stating "I don't know" for his answers to some of my questions."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091535)

TE

Therise E.

Founder

> "ADP has extremely knowledgeable support staff willing to provide assistance when needed. When exploring payroll providers, I discovered that the ability to speak with a live rep is..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7000358)

CA

Callie A.

Chief Financial Officer

> "RUN is more expensive than my previous provider, and the addition of time keeping to my package added additional cost."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097146)

DR

Danielle R.

Owner

> "Overall, RUN Powered by ADP has been a dependable payroll platform that helps streamline payroll processing and keep employee records organized."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

JP

Jaime P.

director owner

> "The lack of information about retirement procedures and how complex the tab for reductions is."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115980)

JH

Juana H.

HR COORDINATOR

> "It streamlines payroll and HR processes, improves efficiency, and provides dependable support when needed."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129968)

LM

Larissa M.

Office Manager

> "The system also doesn't show any change history with things like deductions and pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7092605)

[View Reviews](https://www.capterra.com/p/185859/RUN/reviews/)

## User interface

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)

4.37 (209)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

4.58 (1,456)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Freshteam

22/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/166825/Freshteam/#features)

RUN Powered by ADP

Top features

23/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/185859/RUN/#features)

### Recognition

No recognitions have been awarded to Freshteam

RUN Powered by ADP is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Freshteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RUN Powered by ADP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Freshteam

-   By Freshworks
-   Located in United States
-   Founded in 2011

RUN Powered by ADP

-   By ADP
-   Located in United States
-   Founded in 1942

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[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Software-vs-RUN)

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$1.2/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-166825/Paycor-Perform-vs-Freshteam)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)