# Compare Freshteam vs NEOGOV 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Freshteam and NEOGOV based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/166825-248680/Freshteam-vs-NEOGOV --- # Freshteam vs NEOGOV Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshteamNEOGOV2/4 selected [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) [## Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) Starting Price $1.20/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [209 reviews](#user-reviews) Positive 186 Neutral 20 Negative 3 [## NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment RO Based on [850 reviews](#user-reviews) Positive 793 Neutral 50 Negative 7 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 14,929 reviews from recruiting software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Not enough reviews Feature ratings Job Posting 4.5 Applicant Tracking 4.7 Application Management NA Talent Pool \-- Candidate Management 4.5 74%Fit Missing features Feature ratings Job Posting 4.6 Applicant Tracking 4.5 Application Management 4.5 Talent Pool NA Candidate Management 4.4 User satisfaction User satisfaction 4.4 User reviews[209](https://www.capterra.com/p/166825/Freshteam/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.3 Customer support 4.1 User satisfaction 4.5 User reviews[850](https://www.capterra.com/p/248680/NEOGOV/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $1.20Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Businesses of all sizes Best for NEOGOV is used by government agencies, public sector HR professionals, public safety departments, and educational institutions. ## User reviews Pros & cons VR Verified Reviewer People Operations Manager > "Freshteam has streamlined all of our recruitment needs along with that we were able to solve test feature as well with..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106) VR Verified Reviewer Ops Director > "Some features feel limited especially around customization and reporting." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___7061578) KW Katarzyna W. Technical Support Specialist > "That I could have all the info I needed to gather in one place, that it integrated with other software that we use..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4622312) SrP Sérgio P. CEO > "The absence management and the team calendars are not integrate with google calendar." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3675163) SB Shweta B. Talent Acquisition Manager > "Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655377) HL Haleema L. Consultant > "The support team was not as helpful as we would have liked them to be." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___5018145) DM Debbie M. HR Manager > "We like that you can set up an interview time and then post interview, the system prompts you to record feedback." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3687700) VR Verified Reviewer Sr. BDM > "Reporting structure might be improved, some time i am not able to find the proper report." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671028) AH Andy H. Tech Director > "Our overall management of our team has improved dramatically, we have gone from manual processes, which were hard to..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050) Aviva R. COO > "There were some parts of the interface - notably adding users - that were not intuitive" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671862) GD Ganesh D. Head of Strategy > "Great automation in HRM, now lets make it more fun and engaging for employees to log, browse, etc." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655035) SN Srivathsan N. Manager - HR > "There is no dedicated SPOC who will act as a backend support unlike their competition." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919) RP Rakhee P. Teacher and freelancer > "The free edition is a fantastic deal for an SMB to manage basic tasks like monitoring personal time off." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484) WL Wei L. HR Manager > "The candidate profile page has too many tabs for my liking and the design of the pages can use some updates." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2933588) WS Will S. Chief of Staff > "Great tool for our team to transparently see our hiring process and who is in what stage." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657503) CB Caitlin B. People Operations Manager > "There are some features that are either missing or that I haven't figured out how to use yet, like how to email..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467) RS Roshni S. Head People & Culture > "My recruitment team loves the ease of use of this software and their favorite feature has been the ATS and having the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655208) JM Jaya M. Founder > "Initially was difficult to track applications." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3654997) PH Paige H. Finance Manager > "We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657778) PN Phoebe N. HR Administrator > "Some elements are difficult to edit and involve a long process to edit a small detail, limited customization. " [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2963537) DN Duncan N. COO > "Freshteam is a pretty comprehensive HR system - covers standard HR functionality, leave management, recruitment..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625) SR Sushmita R. HR Executive > "Does not parse resumes properly." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655148) DA Dridge A. HR Manager > "It really helps keep our Employee information organized in one place accessible wherever is needed." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657782) MR Manish R. Founder > "I believe it is a bit complex for a new team member to understand." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655192) SD Saurabh D. Manager HR > "The thing that I like about freshteam is the UI, it stands out compared to any other ATS that I have used, the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939361) IS Iliyana S. OA > "The system is great but the support is super slow and sometimes don't answer with days! When it comes to HR people..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942769) VR Verified Reviewer Director of Engineering > "The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635) AP Abhay P. CTO > "Analytics and bugs." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3665223) Lee A. Founder > "The ability to collaborate across team members is also another really important feature to us." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3662035) RB Rajesh B. Founder > "As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942896) AR Alexis R. recrutier > "It has been good for the price as we grow the team we are going to need something that works better with all of our..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657632) VR Verified Reviewer Director of Engineering > "There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635) TS Thirunarayan S. Manager Talent Acquisition > "User Friendliness - easy to manoeuver - customisable features - good for process automation across all stages of..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655288) LC Laura C. Marketing Manager > "There are work arounds - just makes it a bit harder to maintain consistency across job postings etc." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935642) RS Rohit S. Director > "earlier we used as a Sales reporting tool and liked their functionality and use of access." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655165) MH Mark H. President > "Some features we do no use." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3658153) VR Verified Reviewer People Operations Manager > "Everything is really easy to manage and most importantly I love the reports feature which helps us in taking out the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106) TM Tashira M. Office Manager > "Some of the features weren't as intuitive or user friendly, like emailing candidates straight from Freshteam." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014) HC Harsh C. Data Architect > "The way it has helped in achieving our hiring workflows, mainly for interviews, during our evolution of the processes..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931778) BK Blake K. Executive Director, President, Founder > "I also don’t feel the need to pay for 50 employees when it will be several years to grow to that." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939083) UA Uwe A. Gesundheitscoach > "It is simply priceless, especially in the area of ​​job advertisements and job exchanges." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3688459) NS Nataraj S. CTO > "Resume parsing and display, especially word document is not good." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931102) AH Andy H. Tech Director > "Freshteam is an intuitive, easy to use and administer product, that takes the hassle out of people / team management." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050) TB Tiffani B. Sales Professional > "After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2466670) JV Justine V. People and Culture Coordinator > "Overall, a good experience with excellent customer support however the functionality’s and integrations are not quite..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655530) PD Parasar D. Sr. HR Executive > "you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972) Crisbin J. Chief Executive Officer > "Ease of use and simple interface makes fresh teams the best software out there to manage teams." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3672971) MS Maria S. Human Resources Manager > "Can't see certain values when looking at certain employee info." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944131) CG Claire G. HR Associate > "FreshTeam is easy for employees to use and keep their details updated, additional fields can be added to make the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2956626) PD Parasar D. Sr. HR Executive > "Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972) SR Surya R. CoFounder > "Customer Support is one top pros would like to highlight to upcoming user I can say from my exp." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655012) VR Verified Reviewer Founder > "The interview feedback mechanism is not up to the mark" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954755) BE Beluchukwu E. COO > "It has a lot of features and its highly customizable." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657529) VJ Vicky J. HR Manager > "No cons as such but I do face difficulty using the same in low network speed." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2930824) SN Srivathsan N. Manager - HR > "The Admin/Super Admin has good control and features." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919) VR Verified Reviewer Director of Demand Gen > "The number of times I've asked our recruiting team 'can't we just ' and their response has been 'Freshteam can't..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3079291) RC Raphael C. Operations > "The automatic workflows save a huge amount of time" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656377) JC James C. Product Owner > "Lacked some refinement and a bit sluggish." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944005) AR Ashley R. Director of Product Lifecycle > "Managing our staff has been a daunting and insecure task, but Freshteam allowed us to keep all of our employee data in..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955522) CB Caitlin B. People Operations Manager > "The pre-written template emails are not very good but they're easy to rewrite and store!" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467) TM Tashira M. Office Manager > "We were able to take a step in the direction towards a paperless process which was helpful. When we first started using..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014) VR Verified Reviewer CEO > "Some basic features are missing, like the company tree, which makes no sense not to have, especially when you can see a..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2751033) RM Rashmi M. TA Manager > "Its high customisable and thats what I love abut it." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655082) KB Kiah B. Owner > "Cost is pricey, especially for smaller companies." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955795) RP Rakhee P. Teacher and freelancer > "It is quite simple to track and work together with coworkers on this." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484) Harshal K. CEO > "Sometimes it becomes overwhelming to use all the features." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2967326) DK Deepa K. Recruitment > "Its good but quite a few features can be made better" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4474897) PK Praveen K. Recruitment Associate > "one point lost for an important feature we were expecting" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935667) VJ Vivek J. Director > "Its very easy to customise the overall recruitment process." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655128) Amogh J. CEO > "I bought $50 per month option and was never able to post a job because never got my issues with customer support..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853) SK Sunil K. CSD Mgr > "easy to use to manage client data without any issue" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655609) YC Yolie C. Sr. Talent Agent/Managing Partner > "Reporting was a bit tricky hard to find" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954787) DN Duncan N. COO > "The Google calendar and SSO integration is great, and the security features are sufficiently strong." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625) Amogh J. CEO > "They take 4 days to reply and live chat feature does not work either." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853) BB Brook B. Corporate Recruiter > "In addition to the software being so easy to use, the customer service experience has been absolutely fabulous." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657638) LD Lisa D. HR Manager > "The ability to search keywords is not there. " [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2447201) AM Arjun M. Art director > "Management is easy and helps keep a track" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655362) AeL Aimée L. IT recruiter junior > "One of the feature I miss is having a special part to create a talent pool" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2430897) CT Callum T. Human Resources Director > "I've also not seen many accessibility features an option for large text and dark background could be really helpful" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931331) AP Adam P. It Director > "It is very difficult to find fault, nothing springs to mind" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2941518) [View Reviews](https://www.capterra.com/p/166825/Freshteam/reviews/) RO ROCHELLE O. HR Specialist > "The collaborative culture, forward-thinking leadership, and the opportunity to work with cutting-edge HR tech made every day..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) CM Christian M. HR Generalist > "The only thing I dislike is the requirement to include the SSN and DOB when authorizing a new hire since we don’t require..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104) KB Kale B. Senior HR Consultant > "Overall the Neogov has automated over 100 processes for ur organization freeing up more time for our employees to do more of..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018372) JD Jaclyn D. CHRO > "The cons are that the products don’t all talk or transfer data to each other so there is duplication of data input." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371) AM Alondra M. Human Resources Technician > "I like how the product is able to expedite the recruitment process and the hire approval process for the department’s..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346) AM Alondra M. Human Resources Technician > "There were some changes in INSIGHT that I was not notified which changed the recruitment steps which resulted in delays in..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346) KV Kyra V. HR Specialists > "Neogov has taken us from a time of paper resumes to virtual applications ease of scheduling candidates and pulling reports." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018889) MF Meng F. HR Manager > "Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the issues..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519351) EC Eric C. HR Systems Administrator > "The Insight and OHC modules provide a very efficient and user-friendly workflow for our HR staff, hiring managers, and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6524396) JT Jailey T. Human Resources Analyst > "Buying each of the modules separately creates a barrier to maintaining and having all that is required." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018198) RO ROCHELLE O. HR Specialist > "From posting jobs to tracking applicants and onboarding new hires, everything is centralized and intuitive." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) SB Silvia B. HR Technician > "The platforms don’t all communicate with each other. And need to duplication of information needs to be done between..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019695) AC Amy C. HR Director > "Neogov offers state of the art technology and services for multiple platforms meeting the needs of a wide range of users." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018891) RF Rachel F. Human resource analyst > "The default card view, and not being able to adjust the column widths on my reports." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523754) MV Marissa V. HR Generalist > "It’s my 3rd year using NeoGov and each year I’ve learned a little for each module (corehr, onboard, eForms, learn, and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018191) HY Haley Y. Human Resources Analyst I > "Modules that lack features that do not allow me to assist customers with their departmental/division processes." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517344) ZG Zolymar G. Sr. Recruitment and Classification Specialist > "It is a great system to track the application process and to generate reports making my job easier.." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019628) MC Maria C. Personnel Analyst > "Sometimes there are very confusing glitches for example moving in to the next candidate and it’s someone not next and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423) VR Verified Reviewer Deputy Administrator > "Connectivity with others; many options to assist with state needs and goals to accomplish tasks and ease workflow." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018321) KD Kristen D. Talent Acquisition Manager > "We do not not currently use beyond insight so the least part until we build out the full HRIS is the lack of us using it" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018188) MA Millicent A. Administrator > "Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019634) KIM Kima-I M. HR Specialist > "When we integrated another module (Perform), it created some issues with Insight." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110) AB Anna B. Management Analyst > "I like the training material and the ability to see what other users are having issues with or how their process is." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019114) CT Cynthia T. Human Resources Specialist > "We lose information and sometimes reverts to old information that isn’t up to date." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018818) Lori R. Payroll > "Payroll and hr section there are sool many options to keep track of employees really user friendly. ." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018208) MD Maria D. Human Resources specialist II > "I don’t like how when I’m on a written exam or oral exam schedule, there’s no button to take me straight back to the..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523956) JC Jason C. HR Director or Commander of HR > "We currently heavily use insight, which is user friendly and helps us to store required documents easily." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018318) BD Brittany D. Analyst > "It’s a precise and tedious process that requires a significant amount of time and often times cannot be perfected." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360) JA Jakkie A. Management Analyst > "With ever additin of a new application, the system creates more efficiency with in our HR Department." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182) LS Lauren S. HRIS Administrator > "Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving issues" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523409) JD Jaclyn D. CHRO > "It has significantly reduced 150 plus manual tasks for our HR team and organization." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371) SH Steven H. HR Assistant > "Responses from customer support can be slow, especially if the issue is very complex." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018392) CH Chris H. FSA Ii > "I am able to maintain one module that interacts with all of our modules." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018880) AM Angela M. Senior Human Resources Analyst > "Constant updates that break other features that were not part of the update and shouldn't have been effected by those updates" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517687) SD Shannon D. HR Analyst > "It cuts down on my time and allows me to worker smarter, not harder." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298) KK Kimberly K. Manager of Civil Service > "The system does not have a work around for the requirements the NYS Civil Service are required to track." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392) Patricia D. Senio Human Resources Analyst > "Specific to how government agencies recruit for jobs, upgrades to improve product and great service." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018871) BP Belinda P. HR Specialist > "We usually end up hearing from employees because they cannot access their compliance training." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018149) RTM Rio Tess M. Associate HR Analyst > "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517668) AD Aaron D. Human Resources Analyst > "The updates that are not mentioned or the changes are not communicated." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882) RK Renae K. Human Resources Specialist > "I’ve been using the product, with different employees, for a few years and find that overall, the product has great..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519293) SD Shannon D. HR Analyst > "I have had some trouble with Bulk changes in Perform lately." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298) MC Maria C. Personnel Analyst > "It’s user friendly for regular analysts, there are many features that you can turn in or off for customization and the..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423) AD Aaron D. Human Resources Analyst > "Sometimes there are bugs or glitches." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882) RO ROCHELLE O. HR Specialist > "The platform is incredibly user-friendly and has streamlined so many aspects of the recruitment and hiring process." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) KK Kimberly K. Manager of Civil Service > "Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct information." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392) SC Sarah C. HR Specialist > "There's constant community and resources to keep me updated anytime there is change is being made." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018186) CL Cody L. Recruitment and Compensation Specialist > "I have to go to the dashboard, they won’t show up under print apps." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018254) FA Florine A. Asst Director > "I love it it makes my job easier all of the new products are great however with my agency limited budget it’s hard to afford." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018233) LM Ligia M. Admin Services Analyst I > "Unable to edit forms based on my access." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520311) JN Jabin N. Talent Acquisition Specialist > "I work on it every day and I want to have a better understanding of every new enhancements and functionality asap." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019040) KG Kori G. HR Clerk > "That I can’t convince my command staff that we need additional products such as perform and onboard." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519090) JA Jakkie A. Management Analyst > "I like the variety of applications within the system to make everything more cohesive." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182) TC Tim C. Educational Officer > "Customs forms are not so custom to use especially if you have to edit it." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517615) TD Tung D. HR Specialist > "Love the road maps and enhancements with the consideration of customer input." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018266) DR Dawn R. Senior HR Analyst - Class and Compensation > "Lack of ability to filter in Insight class specs" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518820) AE Aricka E. Administrative Analyst > "This is helpful in processing applications through all recruitment steps." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018281) JL Joanne L. Analyst > "So it feels like we still have to do our own work around to get the off the shelf product to work, which is frustrating at..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517660) CM Christian M. HR Generalist > "I like the user friendly design that it has, as well as the new updates that keep improving the system frequently." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104) KC Kate C. Human Resources Analyst > "Our agency has had some issues with closing out exam plans/recruitments." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518994) EP Emily P. HR business partner > "The ease and customization of the products for all platforms we use." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018358) AB Ashley B. Senior Human Resources Analyst > "That I can’t add more of the same items in the item bank at a time." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518827) RO ROCHELLE O. HR Specialist > "It truly makes life easier—not just for me as a recruiter, but also for our hiring managers and candidates." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) HB Heather B. Talent Acquisition Specialist > "I don’t like that in OHC you can’t print an interview schedule." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519189) LS Laura S. Organizational development coordinator > "Good- solid, affordable platform that helps gov agencies get into the digital world." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019107) AH Ann H. Health and Productivity Manager > "Having difficulty with printing applications." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018184) MC Marcos C. HR Director > "It has transformed our entire process and we are getting more applications than we ever had before." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018288) JW Janine W. Chief Operating Officer > "Sometimes if a manager hasn’t used the system for awhile, it’s confusing to navigate your way through." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517527) BD Brittany D. Analyst > "The return of qualified applications has been a game changer for our organization." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360) RV Rosalia V. HR Technician > "I’m still learning the basics however sometimes I feel I don’t use all the tools in the program." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018811) JC Jessica C. Sr benefits analyst > "So I have a lot to learn, but I am hopeful that we will begin maximizing our efficiency with additional service services and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018148) SH Stephanie H. Personnel Analyst > "Sometimes glitchy and customer support is not the same for level of knowledge" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517447) JT Jennie T. Compensation and benefits administrator > "They also listen to user feedback and implement ideas to make the system easier and more accommodating." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018899) KL Kasama L. Hr manager > "Not as customizable as we would like." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019745) AS Alexis S. Human Resources Administrator > "We know not all changes are made overnight but always appreciate feeling heard and thoughts are taken to development for..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018277) HC Heather C. Personnel Program Administrator > "Too many screens and clicks for the entire recruitment process." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520544) YJ Yovana J. Human Resource Manager > "At first I was nervous with navigating the system, but now I am happy that I am able to streamline our processes." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018942) BL Brandie L. HR Director > "The implementation was/is hard...constructing the environment and learning it at the same time is extremely hard." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523741) BJ Barb J. HR Director > "Comprehensive system that allows for consistent and efficient data collection." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520220) AP Arcenia P. Chief Deputy > "Every portion of it is costly or you need one product in order to use the another" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523412) [View Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/) ## User interface [Freshteam](https://www.capterra.com/p/166825/Freshteam/) 4.37 (209) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) 4.48 (850) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Freshteam 27/46 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Data Import/Export - Email Management - Email Marketing - GDPR Compliance - Generative AI - Internal HR - Interview Management - Job Board - Job Posting - Job Requisition - Mobile Access - Onboarding - Process/Workflow Automation - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database - Self Service Portal - Social Media Integration - Social Recruiting - Talent Pool - Task Management - Third-Party Integrations [See all features](https://www.capterra.com/p/166825/Freshteam/#features) NEOGOV Top features 37/46 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Data Import/Export - Email Management - Email Marketing - GDPR Compliance - Generative AI - Internal HR - Interview Management - Job Board - Job Posting - Job Requisition - Mobile Access - Onboarding - Process/Workflow Automation - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database - Self Service Portal - Social Media Integration - Social Recruiting - Talent Pool - Task Management - Third-Party Integrations [See all features](https://www.capterra.com/p/248680/NEOGOV/#features) ### Recognition No recognitions have been awarded to Freshteam No recognitions have been awarded to NEOGOV ### Deployment & support Freshteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NEOGOV Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Freshteam - By Freshworks - Located in United States - Founded in 2011 NEOGOV - By NEOGOV - Located in United States - Founded in 1998 ## Popular Comparisons [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-166825/WebPay-vs-Freshteam) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [100Hires](https://www.capterra.com/p/206957/100Hires/)[4.88 (1,120)](https://www.capterra.com/p/206957/100Hires/reviews/) Contact vendor for pricing Price $49/month 4.3 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/206957-248680/100Hires-vs-NEOGOV) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,765)](https://www.capterra.com/p/172127/Rippling/reviews/) $1.2/month Price $8/month 4.2 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/166825-172127/Freshteam-vs-Rippling) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-248680/WebPay-vs-NEOGOV) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,367)](https://www.capterra.com/p/110968/BambooHR/reviews/) $1.2/month Price $10/month 4.2 Features 4.4 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-166825/BambooHR-vs-Freshteam) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,925)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130706-248680/ZipRecruiter-vs-NEOGOV) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,184)](https://www.capterra.com/p/153140/Connecteam/reviews/) $1.2/month Price $29/month 4.2 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-166825/Connecteam-vs-Freshteam) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Contact vendor for pricing Price $25/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/226634-248680/CEIPAL-ATS-vs-NEOGOV) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-166825/Paycom-vs-Freshteam) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[4.49 (7,566)](https://www.capterra.com/p/161381/Indeed/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161381-248680/Indeed-vs-NEOGOV) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-166825/Paycor-Perform-vs-Freshteam) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.49 (1,214)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/125768-248680/Zoho-Recruit-vs-NEOGOV)