# Compare Innago vs Avail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Avail and Innago based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/166893-181119/Innago-vs-Avail

---

# Avail vs Innago Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AvailInnago2/4 selected

[Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

[Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

[## Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

MH

AE

TB

Based on [276 reviews](#user-reviews)

Positive

253

Neutral

11

Negative

12

[## Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [515 reviews](#user-reviews)

Positive

505

Neutral

7

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 5,089 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.7

Communication Management

NA

76%Fit

Not enough reviews

Feature ratings

Reservations Management

\--

Rent Tracking

4.9

Channel Management

4.4

Online Payments

4.8

Communication Management

4.8

User satisfaction

User satisfaction

4.6

User reviews[276](https://www.capterra.com/p/181119/Avail/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.9

User reviews[515](https://www.capterra.com/p/166893/Innago/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

5.0

Customer support

4.9

Price starts from

Price starts from

$9Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Avail is used by DIY landlords, property owners, rental property managers, independent property investors, and multi-unit property owners.

Best for

Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, & more.

## User reviews

Pros & cons

MH

Michael H.

Owner

> "Listing units, screening tenants, collecting rent, and tracking expenses all in one place saves a lot of time and keeps..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7078824)

JB

Jayshree B.

Owner

> "Tenants and applicants usually don't like fees associated with credit reports, use of online payments platform etc."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016443)

AE

Alyssa E.

Landlord

> "My housemates have told me they like that can set up auto rent payments by connecting their bank accounts, and I like..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

ZH

Zach H.

Landlord

> "Their customer support is horrible; they always are unavailable in the morning for "team meetings" and then in the..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

TB

Trina B.

Owner

> "The ease Avail gives from listing the property EVERYWHERE, background and credit checks, creating leases specific to the..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017090)

SMY

Sai Mahitha Y.

CEO

> "Right now, support is limited to weekdays, which can be inconvenient when you need quick help."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

MK

Manideep K.

Self property management

> "Applications and tenant screening are all handled within the platform, so credit and background checks come through..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

MM

Marc M.

scientist

> "The applicant management process is bad, clunky, confusing, and misleading."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

MK

Manideep K.

Self property management

> "Features like e-signatures for leases and online rent collection add to the ease of managing the process without..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

MM

Marc M.

scientist

> "The "dashboard" tells you nothing about the stage people are in."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

BL

Brandi L.

Property Manager

> "Everything I need—leases, documents, payments, and maintenance tracking—is in one place, which gives me peace of mind..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

BG

Brian G.

Owner

> "Tenet maintenance portal isn’t the easiest to use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

YP

Yuga P.

manager

> "From payment due dates to important updates, the platform ensures that both tenants and landlords stay well-informed..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017507)

ZH

Zach H.

Landlord

> "The price has been steadily increasing, but they lack even a basic app."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

BL

Brandi L.

Property Manager

> "Avail makes it straightforward for tenants to submit requests and for me to track progress, which keeps communication..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

RF

Ruben F.

Renter

> "No I am not going to set up automatic payments. Why would I trust Avail's security back end when their front end app is..."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4769672)

SMY

Sai Mahitha Y.

CEO

> "The application and tenant screening features are built in, so background and credit reports are easy to access and stay..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

VR

Verified Reviewer

President

> "Stress imposed and the need to share extremely sensitive documents by email to get around the system and multiple phone..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

MK

Manideep K.

Self property management

> "It makes creating a listing simple and pushes it out to multiple rental sites at once, which saves a lot of effort."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

CT

Christopher T.

owner

> "Because of the difficulty in generating a simple lease renewal I had renters leave through frustration."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

DD

Danielle D.

Owner

> "Overall, Avail feels like a tool that doesn’t just simplify property management it also contributes to business growth..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

CT

Christopher T.

owner

> "Very cumbersome to generate a lease and very very difficult to understand the functioning of the software in general."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

LP

Lexus P.

CEO

> "It's an ok free option if you are in the market for a place to list your rentals but there are better free choices as..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "cant have prior rent be 0 (at least give a warning for that, (ie if you owned it).. and anyone without a credit rating..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

KC

Kashif C.

Founder

> "I like the alerts that help with communication around upcoming bills due from tenants."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7026633)

VR

Verified Reviewer

President

> "Software that guarantees phones 4+ phone calls to 3 different parties Landloard, Software, Credit Check Company... is..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

AE

Alyssa E.

Landlord

> "I live with two housemates, and I use Avail to stay organized and be more professional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

CW

Cristina W.

Owner

> "No one answered the phone, and I tried helping the tenant, so I had to go old school and pick up a check from him."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4633067)

PP

Peter P.

CEO

> "I’ve been using Avail as a landlord and it has truly streamlined how I manage my rentals."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017137)

TM

Tammy M.

Property Manager

> "There was not a lot of traffic that the website offered."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___4097073)

DD

Danielle D.

Owner

> "Knowing that both my information and my tenants’ data are protected gives me peace of mind."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

KP

Kisha P.

Property Manager

> "There was an issue that a potential tenant when completing his application."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3600577)

NS

Nakita S.

Manager

> "Tenant management and landlord management has be very helpful for me."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

BK

Bridgette K.

ceo

> "This resulted in my landlord account being closed."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

BL

Brandi L.

Property Manager

> "Overall, Avail has made managing my property much more efficient and stress-free."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

GS

Gwendolyn S.

Property Owner

> "I don’t have any thing to add to this section on Con’s. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3594543)

DD

Danielle D.

Owner

> "This is what got me started on here in the first place I’ve added additional properties since originally starting."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

BK

Bridgette K.

ceo

> "For some reason the payment did not process."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

NS

Nakita S.

Manager

> "I look forward to a long business relationship with Avail to help me manage my properties."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

GT

Gregory T.

Education Admin

> "Sometimes user friendliness is an issue."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3677556)

LT

Loan T.

Project Manager

> "Customer service is also easy to reach if you have questions, navigating as well."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017405)

RS

Ryan S.

Landlord

> "There was also another issue I had where a tenant accidentally paid twice and I couldn't adjust the payment."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3329767)

DD

Danielle D.

Owner

> "Another reason I like Avail is the way it supports business growth."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

SP

Sandra P.

Landlord

> "Little trouble using the accounting aspect of rental payments. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3060426)

MK

Manideep K.

Self property management

> "Avail is a convenient tool for independent landlords."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

PR

Paul R.

Owner/Manager

> "It isn't easy to download and provide easily understandable payment records each month."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3188819)

BG

Brian G.

Owner

> "Managing multiple properties is a breeze."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

JJ

Jill J.

Actress

> "The connections with other rental agencies pretty much suck. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3421760)

BG

Brian G.

Owner

> "Sure makes managing my multiple properties easy."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

JS

Joseph S.

President

> "It’s taken me a little while to get around the website"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3428647)

AA

Andrea A.

Property Management

> "The ability to screen tenants is awesome."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6523757)

BG

Benjamin G.

Property Manager

> "Not 24 hour costumer service help"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3344531)

CM

Charles M.

Managing Partner

> "Easy to use features feel secure and lets me grow my business. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016937)

TM

Tim M.

Manager

> "Don't believe the hype about Next Day Rental Payments!"

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

RS

Rachel S.

Landlord

> "Its streamlined and easily organized."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017127)

MH

Monica H.

Real Estate Agent

> "I do not find the path within it to b intuitive."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3374576)

LP

Lexus P.

CEO

> "With it being free it may be an app worth trying out with nothing to lose"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "the user gets no feedback.."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

BL

Brandi L.

Property Manager

> "From the very beginning, the platform was easy to learn and navigate, even as a first-time landlord."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

CK

Courtney K.

Project Engineer

> "The only bad thing about this software is that it's too easy to set up and use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3465494)

AE

Alyssa E.

Landlord

> "Avail makes my landlord side gig so easy!!"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

TM

Tim M.

Manager

> "It's not easy to get started, it not easy to just jump in and figure out."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

NV

Nahwal V.

Owner

> "The customer service is exceptional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7019071)

SC

Sybil C.

Owner

> "fitguring out how to see the applicant was difficult. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___2818879)

[View Reviews](https://www.capterra.com/p/181119/Avail/reviews/)

NV

Nikhil V.

Owner, Property Manager

> "Developing a custom lease agreement, fillable forms, e-signature, best of all this is free and makes the tracking of leases, payments,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

PC

Paul C.

Landlord

> "The only downside is that the accounting and expense tracking features feel limited compared to other tools, so I still rely on external..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278)

EB

Elizabeth B.

Administrator

> "The tool costs me nothing, yet it provides a way to screen tenants effectively, store leases, remind the tenant of upcoming payments,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122639)

CG

Cole G.

manager

> "The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119291)

XL

Xiang L.

property manager

> "Comprehensive reporting: The software provides excellent reports that make it easy to track income and expenses, making it perfect for..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546)

DW

Dennis W.

Director of Housing

> "It also takes several days for payments to post in our bank account after a tenant has paid online."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

KG

Kartikeya G.

Property Manager

> "The interface is clean and intuitive, so my team and tenants adopt it quickly, but it still has the depth to handle applications,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

JW

John W.

Owner

> "Sometimes the billing messes up or the payments are skewed. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123878)

NB

Nick B.

Owner

> "Overall it's great, I use it for anything I need to do for collecting lease/utility payments, doing credit/background checks, storing..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119410)

Jenny K.

Property Manager

> "I wanted to tweak the rental application to include some specific screening questions, but there wasn’t much flexibility there."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869620)

DS

Derrick S.

Owner

> "I absolutely love Innago for its minimal cost and how it allows me to manage many rental properties, both commercial and residential, with..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119262)

KB

Kelly B.

Property Manager

> "I get a lot of pop ups about bugs or something not working when on the platform."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720)

KG

Kartikeya G.

Property Manager

> "The second thing I value is the responsiveness and attitude of the support team. When Innago becomes part of your core operations, fast,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

JR

Javier R.

Owner

> "Small nitpick, I can't get featured on Zillow listings so that my home shows up on the map, so I have to set this service up separately..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6740204)

KG

Kartikeya G.

Property Manager

> "Innago has significantly reduced the amount of manual, scattered work I used to do across different tools, and replaced it with a clear,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

NB

Nicolas B.

Property Manager

> "That I can't switch a tenant to an owner or if I put an email already under someone and labeled them wrong I cant switch them to the right..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6540923)

MS

Mackenzi S.

Property Manager

> "Rent collection is seamless, lease templates are customizable, and the automated reminders help ensure on-time payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7000974)

NV

Nikhil V.

Owner, Property Manager

> "This adds a delay to my process of signing the lease."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

ST

Steve T.

Line Machinist

> "Its free to Landlords which is great because I only have 4 units. Because I use the application process, prospective tenants pay for the..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122179)

JW

Jeanine W.

Property Manager

> "Initially the micro deposits to ensure the financial numbers were correct did not come through properly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026519)

XL

Xiang L.

property manager

> "Streamlined rent collection: I can set up different payment accounts for different properties, which has saved me so much time and effort."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546)

BS

Bethany S.

Owner

> "Adding applicants to lease was more difficult."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7089094)

KG

Kartikeya G.

Property Manager

> "What I like most about Innago is that even being a free software, it feels designed for real-world landlords and property managers, not..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

Joel G.

Principal

> "I had to change the lease amount and it was a bit confusing where to go to find the area to change."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6873197)

TM

Tancy M.

Partner

> "The online payment system works seamlessly, and the customer service has been consistently responsive and helpful for both me and my..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323)

SS

Scott S.

Owner

> "I’m not paying for a bunch of features that I don’t need and would never use."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7059132)

SS

Sega S.

President

> "Innago has been a great tool for me to manage my rental properties, I manage both payment and repairs in there."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7128021)

DW

Dennis W.

Director of Housing

> "There have been a few times I had trouble figuring out how to do a simple task."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

TM

Tancy M.

Partner

> "The payment processing is especially convenient—rent collection is smooth and efficient, which has made a noticeable difference in my..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323)

DG

David G.

Physical Therapist

> "I dislike that Innago's maintenance request section doesn't automatically link to the expenses section."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6670044)

LV

Lee V.

Property Manager

> "It also includes background screening, rental applications, and even the ability to upload my lease agreements, all if I choose to use..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790)

SM

Sal M.

CEO

> "The only thing to improve is that the rent payments are takeing too long to deposit in my account."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6498674)

VR

Verified Reviewer

Owner

> "I find that Innago really helps with invoicing and collecting rent from my tenants effectively."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773)

JM

Jennifer M.

Owner

> "There are some limitations that are built in the software that prevent us from doing all that we would like to do."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6731584)

DW

Dennis W.

Director of Housing

> "I like that tenants can connect with me through the app about issues and pay their rent electronically."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

SC

Scott C.

President

> "The platform has encountered a notable increase in glitches and malfunctions, leading to a substantial investment of our company's time in..."

[See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259)

KG

Kartikeya G.

Property Manager

> "Finally, Innago clearly listens to users and keeps improving the product in ways that actually matter day to day, which gives confidence..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

TG

Travus G.

President and CEO

> "Not able to change fees for background checks"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659150)

SM

Shannon M.

Office Manager

> "It’s also nice to be able to send additional invoices for the tenants who pay their water bills to us."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7075506)

CH

Chavindra H.

property manager

> "State specific lease templates are not available"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6812715)

DH

Derek H.

Landlord and Owner

> "This significantly simplified my record keeping and automated it, saving me a lot of time throughout the year and for the tax season"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6814722)

SW

Sharee W.

Landlord

> "I feel that the users were unfamiliar with this form of technology in completing a rental application."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6569078)

CS

Chittal S.

Owner

> "The platform simplifies communication with tenants through automated reminders and messaging, ensuring I stay on top of important updates."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509741)

TS

Tyler S.

Owner

> "I was struggling with rent collection and tracking. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6769015)

RJ

Ryan J.

Realtor

> "I like that I'm able to customize fields and containers for rental applications so I don't have to come back and ask potential tenants for..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6778170)

KB

Keith B.

Owner

> "The chat feature is just a bot and not very helpful"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

LA

London A.

Owner

> "I use Innago for my student housing properties and I really like that it's free and super user-friendly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123808)

JM

John M.

Operations Manager and Consultant

> "Most other solutions were costly and had too many bells and whistles. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6764873)

TJ

Tricia J.

Realtor

> "I love that this sent automatic invoices to the tenants and charges automatic late fees in the manner that I set it up to charge without me..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6772398)

VR

Verified Reviewer

Owner

> "There is always an issue with their banking partners."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773)

SL

Sydney L.

Landlord

> "It helps me collect rent remotely and keep a record of all my leases, maintenance requests, etc. Plus it is free!"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6737950)

AP

Alex P.

Owner

> "It takes a bit longer than expected for rent payments to clear."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6563037)

RaCR

Richard and Catherine R.

Asset Manager

> "One of the biggest advantages for us is that it’s free while still offering features you’d expect from paid systems."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122385)

VR

Verified Reviewer

NA

> "Lease editing is hard"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491)

NV

Nikhil V.

Owner, Property Manager

> "I expect the software will help me find information much more easily when it comes to filing our tax returns."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

VR

Verified Reviewer

Owner

> "Changing lease terms can be fiddly at times."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6542792)

BM

Benjamin M.

Owner Operator

> "I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478)

VR

Verified Reviewer

NA

> "No smarts on document upload"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491)

AE

Anthony E.

Owner

> "I have been finding it very useful to keep my accounting and expenses, tenant needs, and my needs for my business all in one place."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6878287)

KB

Keith B.

Owner

> "It is not intuitive and support is slow to respond. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

PC

Paul C.

Landlord

> "Overall, it’s a great option for landlords who want an easy-to-use property management system, and I enjoy using it."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278)

VR

Verified Reviewer

Owner

> "It usually works really well and has lots of great features, but often times it takes a long time for pages to load, which is frustrating -..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4949071)

HK

Hani K.

Partner

> "It was a lifesaver keeping up with who paid and who didn't pay the monthly rents."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615)

MC

Michaela C.

Owner

> "The only downside I can think of is that every time my renter's pay with a new payment method, they hold the payment for multiple days."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6303259)

BM

Benjamin M.

Owner Operator

> "It was great to learn about things like renter's insurance that I needed from the software."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478)

VR

Verified Reviewer

Property Manager

> "Changing loan terms to prorate first/last month was fiddly"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6348790)

Paul J.

Landlord

> "It has made rent collection and management much easier."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122682)

PN

Prudence N.

Owner

> "Transfer time for payments is longer than I would like."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659279)

MH

Melissa H.

Property Manager

> "The support is great and overall when I have an issue I can get the help I need fairly quickly and compared to other software we have used..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119333)

JC

James C.

Owner

> "There is a little lag with the app. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6317286)

HK

Hani K.

Partner

> "Great 5 out of 5 helps me a lot managing all my properties."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615)

AS

Austin S.

Manager Member

> "Messaging through app is inconsistent."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6782547)

SW

Schuyler W.

Owner

> "Effective free tool for screening clients and managing revenue."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026534)

SC

Scott C.

President

> "The process of recovering and restoring the data has stretched over multiple weeks and is still not entirely resolved."

[See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259)

KB

Kelly B.

Property Manager

> "Nearly everything you need for property management is available to you in an ease to use platform."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720)

HA

Hellena A.

N/A

> "Even though innago sells itself as an all in one property management tool, it’s clunky and unusable when It comes to listing/advertising,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4478543)

MN

Mena N.

owner

> "Easy to use and available for one rental or multi portfolio, also its free which not many softwares do that"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119329)

TM

Tanner M.

Owner, Property Manager

> "Clunky UI on web and mobile, long wait time for 2FA codes, lease template creation process is cumbersome, landlord can't see tenant views,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4688643)

VR

Verified Reviewer

Construction Manager

> "Also that there are free features for the tenants to pay as well as a feature to manually enter payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509665)

CM

Chelsea M.

Landlord

> "I don’t know why more people don’t use this this program over other paid programs!"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6562364)

[View Reviews](https://www.capterra.com/p/166893/Innago/reviews/)

## User interface

4.57 (276)

4.87 (515)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Avail

22/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/181119/Avail/#features)

Innago

Top features

33/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/166893/Innago/#features)

### Recognition

No recognitions have been awarded to Avail

Innago is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Property ManagementSoftware (2026) 

Best Value Property ManagementSoftware (2025) 

Best Value Property ManagementSoftware (2024) 

Best Value Property ManagementSoftware (2023) 

### Deployment & support

Avail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Innago

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Avail

-   By Realtor.com
-   Located in United States
-   Founded in 2013

Innago

-   By Innago
-   Located in United States
-   Founded in 2016

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