# Compare Innago vs Hostfully 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Innago and Hostfully based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/166893-187827/Innago-vs-Property-Management-Platform

---

# Innago vs Hostfully Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

InnagoHostfully2/4 selected

[Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.2 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

[## Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [515 reviews](#user-reviews)

Positive

505

Neutral

7

Negative

3

[## Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.2 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

MR

TH

Based on [235 reviews](#user-reviews)

Positive

194

Neutral

19

Negative

22

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 5,110 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

Not enough reviews

Feature ratings

Reservations Management

\--

Rent Tracking

4.9

Channel Management

4.4

Online Payments

4.8

Communication Management

4.8

61%Fit

Missing features

Not enough reviews

Feature ratings

Reservations Management

4.2

Rent Tracking

NA

Channel Management

4.4

Online Payments

3.9

Communication Management

\--

User satisfaction

User satisfaction

4.9

User reviews[515](https://www.capterra.com/p/166893/Innago/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

5.0

Customer support

4.9

User satisfaction

4.2

User reviews[235](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, & more.

Best for

Vacation rental managers and companies.

## User reviews

Pros & cons

NV

Nikhil V.

Owner, Property Manager

> "Developing a custom lease agreement, fillable forms, e-signature, best of all this is free and makes the tracking of leases, payments,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

PC

Paul C.

Landlord

> "The only downside is that the accounting and expense tracking features feel limited compared to other tools, so I still rely on external..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278)

EB

Elizabeth B.

Administrator

> "The tool costs me nothing, yet it provides a way to screen tenants effectively, store leases, remind the tenant of upcoming payments,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122639)

CG

Cole G.

manager

> "The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119291)

XL

Xiang L.

property manager

> "Comprehensive reporting: The software provides excellent reports that make it easy to track income and expenses, making it perfect for..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546)

DW

Dennis W.

Director of Housing

> "It also takes several days for payments to post in our bank account after a tenant has paid online."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

KG

Kartikeya G.

Property Manager

> "The interface is clean and intuitive, so my team and tenants adopt it quickly, but it still has the depth to handle applications,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

JW

John W.

Owner

> "Sometimes the billing messes up or the payments are skewed. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123878)

NB

Nick B.

Owner

> "Overall it's great, I use it for anything I need to do for collecting lease/utility payments, doing credit/background checks, storing..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119410)

Jenny K.

Property Manager

> "I wanted to tweak the rental application to include some specific screening questions, but there wasn’t much flexibility there."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869620)

DS

Derrick S.

Owner

> "I absolutely love Innago for its minimal cost and how it allows me to manage many rental properties, both commercial and residential, with..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119262)

KB

Kelly B.

Property Manager

> "I get a lot of pop ups about bugs or something not working when on the platform."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720)

KG

Kartikeya G.

Property Manager

> "The second thing I value is the responsiveness and attitude of the support team. When Innago becomes part of your core operations, fast,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

JR

Javier R.

Owner

> "Small nitpick, I can't get featured on Zillow listings so that my home shows up on the map, so I have to set this service up separately..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6740204)

KG

Kartikeya G.

Property Manager

> "Innago has significantly reduced the amount of manual, scattered work I used to do across different tools, and replaced it with a clear,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

NB

Nicolas B.

Property Manager

> "That I can't switch a tenant to an owner or if I put an email already under someone and labeled them wrong I cant switch them to the right..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6540923)

MS

Mackenzi S.

Property Manager

> "Rent collection is seamless, lease templates are customizable, and the automated reminders help ensure on-time payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7000974)

NV

Nikhil V.

Owner, Property Manager

> "This adds a delay to my process of signing the lease."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

ST

Steve T.

Line Machinist

> "Its free to Landlords which is great because I only have 4 units. Because I use the application process, prospective tenants pay for the..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122179)

JW

Jeanine W.

Property Manager

> "Initially the micro deposits to ensure the financial numbers were correct did not come through properly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026519)

XL

Xiang L.

property manager

> "Streamlined rent collection: I can set up different payment accounts for different properties, which has saved me so much time and effort."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546)

BS

Bethany S.

Owner

> "Adding applicants to lease was more difficult."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7089094)

KG

Kartikeya G.

Property Manager

> "What I like most about Innago is that even being a free software, it feels designed for real-world landlords and property managers, not..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

Joel G.

Principal

> "I had to change the lease amount and it was a bit confusing where to go to find the area to change."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6873197)

TM

Tancy M.

Partner

> "The online payment system works seamlessly, and the customer service has been consistently responsive and helpful for both me and my..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323)

SS

Scott S.

Owner

> "I’m not paying for a bunch of features that I don’t need and would never use."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7059132)

SS

Sega S.

President

> "Innago has been a great tool for me to manage my rental properties, I manage both payment and repairs in there."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7128021)

DW

Dennis W.

Director of Housing

> "There have been a few times I had trouble figuring out how to do a simple task."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

TM

Tancy M.

Partner

> "The payment processing is especially convenient—rent collection is smooth and efficient, which has made a noticeable difference in my..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323)

DG

David G.

Physical Therapist

> "I dislike that Innago's maintenance request section doesn't automatically link to the expenses section."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6670044)

LV

Lee V.

Property Manager

> "It also includes background screening, rental applications, and even the ability to upload my lease agreements, all if I choose to use..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790)

SM

Sal M.

CEO

> "The only thing to improve is that the rent payments are takeing too long to deposit in my account."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6498674)

VR

Verified Reviewer

Owner

> "I find that Innago really helps with invoicing and collecting rent from my tenants effectively."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773)

JM

Jennifer M.

Owner

> "There are some limitations that are built in the software that prevent us from doing all that we would like to do."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6731584)

DW

Dennis W.

Director of Housing

> "I like that tenants can connect with me through the app about issues and pay their rent electronically."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

SC

Scott C.

President

> "The platform has encountered a notable increase in glitches and malfunctions, leading to a substantial investment of our company's time in..."

[See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259)

KG

Kartikeya G.

Property Manager

> "Finally, Innago clearly listens to users and keeps improving the product in ways that actually matter day to day, which gives confidence..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

TG

Travus G.

President and CEO

> "Not able to change fees for background checks"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659150)

SM

Shannon M.

Office Manager

> "It’s also nice to be able to send additional invoices for the tenants who pay their water bills to us."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7075506)

CH

Chavindra H.

property manager

> "State specific lease templates are not available"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6812715)

DH

Derek H.

Landlord and Owner

> "This significantly simplified my record keeping and automated it, saving me a lot of time throughout the year and for the tax season"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6814722)

SW

Sharee W.

Landlord

> "I feel that the users were unfamiliar with this form of technology in completing a rental application."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6569078)

CS

Chittal S.

Owner

> "The platform simplifies communication with tenants through automated reminders and messaging, ensuring I stay on top of important updates."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509741)

TS

Tyler S.

Owner

> "I was struggling with rent collection and tracking. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6769015)

RJ

Ryan J.

Realtor

> "I like that I'm able to customize fields and containers for rental applications so I don't have to come back and ask potential tenants for..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6778170)

KB

Keith B.

Owner

> "The chat feature is just a bot and not very helpful"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

LA

London A.

Owner

> "I use Innago for my student housing properties and I really like that it's free and super user-friendly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123808)

JM

John M.

Operations Manager and Consultant

> "Most other solutions were costly and had too many bells and whistles. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6764873)

TJ

Tricia J.

Realtor

> "I love that this sent automatic invoices to the tenants and charges automatic late fees in the manner that I set it up to charge without me..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6772398)

VR

Verified Reviewer

Owner

> "There is always an issue with their banking partners."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773)

SL

Sydney L.

Landlord

> "It helps me collect rent remotely and keep a record of all my leases, maintenance requests, etc. Plus it is free!"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6737950)

AP

Alex P.

Owner

> "It takes a bit longer than expected for rent payments to clear."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6563037)

RaCR

Richard and Catherine R.

Asset Manager

> "One of the biggest advantages for us is that it’s free while still offering features you’d expect from paid systems."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122385)

VR

Verified Reviewer

NA

> "Lease editing is hard"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491)

NV

Nikhil V.

Owner, Property Manager

> "I expect the software will help me find information much more easily when it comes to filing our tax returns."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

VR

Verified Reviewer

Owner

> "Changing lease terms can be fiddly at times."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6542792)

BM

Benjamin M.

Owner Operator

> "I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478)

VR

Verified Reviewer

NA

> "No smarts on document upload"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491)

AE

Anthony E.

Owner

> "I have been finding it very useful to keep my accounting and expenses, tenant needs, and my needs for my business all in one place."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6878287)

KB

Keith B.

Owner

> "It is not intuitive and support is slow to respond. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

PC

Paul C.

Landlord

> "Overall, it’s a great option for landlords who want an easy-to-use property management system, and I enjoy using it."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278)

VR

Verified Reviewer

Owner

> "It usually works really well and has lots of great features, but often times it takes a long time for pages to load, which is frustrating -..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4949071)

HK

Hani K.

Partner

> "It was a lifesaver keeping up with who paid and who didn't pay the monthly rents."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615)

MC

Michaela C.

Owner

> "The only downside I can think of is that every time my renter's pay with a new payment method, they hold the payment for multiple days."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6303259)

BM

Benjamin M.

Owner Operator

> "It was great to learn about things like renter's insurance that I needed from the software."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478)

VR

Verified Reviewer

Property Manager

> "Changing loan terms to prorate first/last month was fiddly"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6348790)

Paul J.

Landlord

> "It has made rent collection and management much easier."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122682)

PN

Prudence N.

Owner

> "Transfer time for payments is longer than I would like."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659279)

MH

Melissa H.

Property Manager

> "The support is great and overall when I have an issue I can get the help I need fairly quickly and compared to other software we have used..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119333)

JC

James C.

Owner

> "There is a little lag with the app. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6317286)

HK

Hani K.

Partner

> "Great 5 out of 5 helps me a lot managing all my properties."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615)

AS

Austin S.

Manager Member

> "Messaging through app is inconsistent."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6782547)

SW

Schuyler W.

Owner

> "Effective free tool for screening clients and managing revenue."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026534)

SC

Scott C.

President

> "The process of recovering and restoring the data has stretched over multiple weeks and is still not entirely resolved."

[See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259)

KB

Kelly B.

Property Manager

> "Nearly everything you need for property management is available to you in an ease to use platform."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720)

HA

Hellena A.

N/A

> "Even though innago sells itself as an all in one property management tool, it’s clunky and unusable when It comes to listing/advertising,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4478543)

MN

Mena N.

owner

> "Easy to use and available for one rental or multi portfolio, also its free which not many softwares do that"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119329)

TM

Tanner M.

Owner, Property Manager

> "Clunky UI on web and mobile, long wait time for 2FA codes, lease template creation process is cumbersome, landlord can't see tenant views,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4688643)

VR

Verified Reviewer

Construction Manager

> "Also that there are free features for the tenants to pay as well as a feature to manually enter payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509665)

CM

Chelsea M.

Landlord

> "I don’t know why more people don’t use this this program over other paid programs!"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6562364)

[View Reviews](https://www.capterra.com/p/166893/Innago/reviews/)

MR

Michael R.

Owner operator

> "Most of all, I love the fact that it allows us to manage multiple properties and all of our tasks, integrated with Pricelabs, seemlessly for what..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7036169)

Shevawn A.

Owner

> "They use A LOT of virtual asst in foreign countries, so the time of day rarely ever corresponds to the time when I have an issue that needs immediate..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

TH

Tony H.

Owner

> "We have approximately 30 properties and our team all have the mobile app, making responses to guests easy and efficient even when running around on..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7029524)

KJ

Kelsey J.

Property Manager

> "I can't alter a scheduled message to edit the time it sends or content, like the Airbnb platform scheduled messages (sometimes the templates end up..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6672395)

MR

Michael R.

Owner operator

> "My wife especially loves how she can automate messages and have them triggered base on settings that she can customize and change whenever she wants. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7036169)

Shevawn A.

Owner

> "The info for bookings won’t load & I get a dead end link when I try to view it."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

TH

Tony H.

Owner

> "Hostfully allows us to manage our bookings in the office, at home or whilst running around the resort."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7029524)

Shevawn A.

Owner

> "There are glitches in their software ALL THE TIME."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

KH

Kaitlyn H.

Owner

> "Hostfully is great to manage leads for short term rental tenants and management short term stays - it can coordinate with many other platforms and..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6539635)

KJ

Kelsey J.

Property Manager

> "Cancelling or altering scheduled messages: I currently can't use the Hostfully phone app inbox to alter a scheduled message."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6672395)

DM

David M.

President

> "Since starting our company as an onsite provider servicing vacation rentals Hostfully has played a huge part in our success."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6449873)

Shevawn A.

Owner

> "There is zero customer service on demand."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

BM

Beth M.

Owner

> "Easy to manage multiple properties in 1 system with a lot of integration choices."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7035479)

DK

Dhruv K.

Director

> "Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice, however..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#SoftwareAdvice___6186678)

AU

Aryam U.

Tech support

> "I like the time of the syncronization with other integrations, I like the friendly to use."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915)

AV

Andrew V.

CEO

> "This requires us to manually update in Hostfully later, and additionally all of the trigger emails that generate when the bookings come in have..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405)

AL

Alex L.

staff

> "Stability is great, support is great, and there is a large number of integrations to 3rd parties. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7024395)

TL

Tam L.

Owner

> "They have a user forum for users to suggest improvements for upgrades and it is a joke in my eyes when they can't get the bugs out of the current..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6032315)

AU

Aryam U.

Tech support

> "I love Hostfully, I use some other pms in the past, but this platform it's really friendly to use to all fo my team members, thats its amazing."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915)

CM

Claudia M.

Rentals department

> "We have to delete it completely if we don't want to pay for a property that is no longer for rent (or paused), therefore losing all the booking datas..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5000148)

NP

Nathaly P.

Property Manager

> "They answer any concerns I have within minutes!"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7089595)

Shevawn A.

Owner

> "Have a problem?"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

AU

Aryam U.

Tech support

> "They are always sharing new updated and integrations to help us."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915)

TT

Taylor T.

Owner

> "The non ability to run a report for email addresses from the pre arrival form and messaging is a bit complicated"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6301387)

MR

Michael R.

Owner operator

> "I love the customer support and the response to questions/issues. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7036169)

SH

Sebastian H.

owner

> "over worked employees have a two week response time, and it's uncertain that in those two weeks you will even have a resolved question, just an answer..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6168860)

NP

Nathalie P.

President

> "The platform keeps improving, and we can see how dedicated the team is to making it better every day."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023751)

EW

Eric W.

Short term rental operator

> "The point of software like Hostfully is to automate a lot of your tasks to free up time for growing your business but that hasn't happened."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004525)

AU

Aryam U.

Tech support

> "I like the customization options."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915)

DK

Dhruv K.

Director

> "There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#SoftwareAdvice___6186678)

PS

Peter S.

MGR

> "Very supporting and understand the challenge and always providing solutions"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7067386)

SG

Sean G.

President

> "Its not an issue on the desktop because it doesnt interfere with UI, but on a smartphone its a PITA. If you cant parse the popup between desktop &..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4786273)

JJ

Jennifer J.

Owner Manager

> "We have been able to organize all of our properties and all of our platforms into one single hub, which has simplified our work."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6149786)

ZS

Zach S.

Marketing Director

> "The reservation notes feature that are just simple editable text boxes, which means that important information can be easily deleted or over written,..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797327)

RT

Renee T.

Owner

> "I like how I can organize my listings and maintain my bookings in an easy to view dashboard. Plus, I like all the channel managers and options for..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5096152)

DC

Doug C.

Property Manager

> "Some of the cumbersome channel integrations and updates are not clearly communicated specifically when Hometogo went away!"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6274069)

PS

Peter S.

MGR

> "Very responsive too. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7067386)

DK

Dhruv K.

Director

> "After figuring out all the issues I contacted \[sensitive content hidden\] who sold me the platform who kept fobbing me off and telling me they will be..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#SoftwareAdvice___6186678)

PS

Peter S.

MGR

> "Very quick and responsive. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7067386)

DT

Debbie T.

STR owner and management

> "Design and lack of ability to change custom email templates"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6278919)

KJ

Kelsey J.

Property Manager

> "Hostfully takes user feedback seriously and makes updates for a better experience when possible."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6672395)

CM

Camille M.

Owner/Manager

> "They do integrate with Docusign but I know setting it up and working out the glitches will be time consuming so I have not attempted it yet."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5002297)

RM

Raquel M.

Owner

> "It’s a strong, reliable tool for property management."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6784422)

EW

Eric W.

Short term rental operator

> "We have multiple ongoing bug reports with customer service being worked on at any one time."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004525)

BM

Beth M.

Owner

> "Onboarding new properties and owners is easy to navigate."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7035479)

IM

Ismael M.

Guest experience Manager

> "The communication section is deficient in my opinion, it does not show the information that Airbnb should, you can not answer queries from Hostfully..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___3798033)

TH

Tony H.

Owner

> "We have been using Hostfully for 5 years now and love how it keeps improving."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7029524)

CH

Carina H.

finantial administrative

> "Could have the cleaning and the maintenance included and more capable of more management software compatible in Portugal to synchronize, to my concern..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4792688)

AV

Andrew V.

CEO

> "In general, it manages our channel bookings, fees, and the online booking process works pretty well."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405)

CM

Claudia M.

Rentals department

> "Slow to load, a bit time consuming to navigate through the platform.- I find the owner reports tools are not robust enough or easy to implement."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5000148)

CF

Carly F.

Vacation Leasing Consultant

> "Being able to make new listings in one website and have it then created on two others is incredibly helpful."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6158262)

AV

Andrew V.

CEO

> "Support from the Hostfully team is very slow, and management for "high level" issues is virtually non-existent."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405)

JR

Jason R.

Owner

> "It has so many integrations and they continue to add more and more."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6663000)

JT

Junie T.

Operations Manager

> "We've been having issues with our listing names showing wrong names and this issue is still on going."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5100062)

CM

Claudia M.

Rentals department

> "I have a good overview of ALL the fields and I can bulk edit certain infos."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5000148)

PH

Phoebe H.

Owner

> "Loading times are the worst. And I have to clear my fucking cache every 5 minutes."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6007125)

ZS

Zach S.

Marketing Director

> "Automated messaging and direct integration with our pricing, housekeeping, and smart home solutions has taken a huge strain off of our guest services..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797327)

AV

Andrew V.

CEO

> "There are a number of bugs and system update requests which I wish were much better."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405)

CM

Camille M.

Owner/Manager

> "They work with other key vendors such as Safely, Airbnb, VRBO, Dropbox, etc. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5002297)

JJ

Joseph J.

Owner/CEO

> "Also, we cannot edit existing templates, simply delete them."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5098587)

BM

Beth M.

Owner

> "Customer support team is responsive and helpful."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7035479)

BW

Brooke W.

Owner

> "Takes hours for a real person to respond and days-weeks to get anything fixed."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4994161)

AS

Alexa S.

Operations Manager

> "The platform is user-friendly and intuitive."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6816981)

ZS

Zach S.

Marketing Director

> "of the time, this isn't an issue, but when there is an issue, we have to reach out to the customer service team and trigger a full scale investigation..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797327)

DD

Deborah D.

Founder

> "The training, onboarding and customer support are fabulous."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6466331)

AA

Ashley A.

Co-Founder

> "There seems to be issues with automated messages not sending."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4999148)

RS

Rob S.

Managing Member

> "I genuinely appreciate the platform's user-friendly interface and responsive customer support, as well as the platform's ability to automate many of..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4607940)

BM

Brittany M.

Owner

> "I paid too much money for an onboarding after I was sold features that aren't available."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6220457)

CF

Carly F.

Vacation Leasing Consultant

> "I love being able to manage over 100 vacation rentals through one website."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6158262)

CM

Camille M.

Owner/Manager

> "Fixing issues and learning features are VERY time consuming and often frustrating. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5002297)

CM

Camille M.

Owner/Manager

> "Price is lower than other vacation rental software, and more in line with what you are getting for your money, which is an OK product."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5002297)

LV

Lindsay V.

Owner operator

> "White labeling your website- near impossibleIntegration of vrbo what a hassle!"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4991478)

ET

Erin T.

Owner / Property Manager

> "Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___3796013)

DK

Dan K.

CEO

> "The first onboarding session was a nightmare with connection issues."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4812745)

LA

LeAnne A.

Co-Owner

> "Hostfully has grown with us this first year, and we anticipate it will hold up under our growth to 30 homes next year."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4989544)

WS

Wonder S.

GM

> "Very difficult to move a booking between different rooms."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6169676)

RS

Rob S.

Managing Member

> "Their chat function has live people on the other end, and the response time is usually minutes (not hours or days)!Overall, if you're a vacation..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4607940)

BW

Brooke W.

Owner

> "Major difficulty connecting to channel partners..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4994161)

DW

Dana W.

Owner

> "It integrates well with Airbnb and Booking.com. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5095784)

PH

Phoebe H.

Owner

> "Regular roll out of features that are fucking useless."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6007125)

[View Reviews](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

## User interface

4.87 (515)

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

4.24 (235)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Innago

Top features

33/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/166893/Innago/#features)

Hostfully

22/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/187827/Property-Management-Platform/#features)

### Recognition

Innago is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Property ManagementSoftware (2026) 

Best Value Property ManagementSoftware (2025) 

Best Value Property ManagementSoftware (2024) 

Best Value Property ManagementSoftware (2023) 

Hostfully is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Innago

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Hostfully

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Innago

-   By Innago
-   Located in United States
-   Founded in 2016

Hostfully

-   By Hostfully
-   Located in United States
-   Founded in 2015

## Popular Comparisons

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4.1

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[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

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Features

4.6

4.1

Ease of Use

4.6

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[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

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4.6

[View full comparison](https://www.capterra.com/compare/135182-166893/ResMan-vs-Innago)

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.24 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (620)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.5

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-187827/Rent-Manager-vs-Property-Management-Platform)

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (620)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

$0

Price

Contact vendor for pricing

4.8

Features

4.5

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-166893/Rent-Manager-vs-Innago)

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.24 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.5

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-187827/Entrata-vs-Property-Management-Platform)