# Compare Innago vs Hostfully 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Innago and Hostfully based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/166893-187827/Innago-vs-Property-Management-Platform --- # Innago vs Hostfully Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: InnagoHostfully2/4 selected [Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (502)](https://www.capterra.com/p/166893/Innago/reviews/) [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.2 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/) [## Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (502)](https://www.capterra.com/p/166893/Innago/reviews/) Starting Price Contact vendor Value-for-Money 5 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [502 reviews](#user-reviews) Positive 492 Neutral 7 Negative 3 [## Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.2 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment MR TH Based on [235 reviews](#user-reviews) Positive 194 Neutral 19 Negative 22 ## Summary * * * Key features rated by users Features selected based on 4,986 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Not enough reviews Feature ratings Reservations Management \-- Rent Tracking 4.9 Channel Management 4.4 Online Payments 4.8 Communication Management 4.8 61%Fit Missing features Not enough reviews Feature ratings Reservations Management 4.2 Rent Tracking NA Channel Management 4.4 Online Payments 3.9 Communication Management \-- User satisfaction User satisfaction 4.9 User reviews[502](https://www.capterra.com/p/166893/Innago/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 5.0 Customer support 4.9 User satisfaction 4.2 User reviews[235](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.1 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, & more. Best for Vacation rental managers and companies. ## User reviews Pros & cons NV Nikhil V. Owner, Property Manager > "Developing a custom lease agreement, fillable forms, e-signature, best of all this is free and makes the tracking of leases, payments,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148) PC Paul C. Landlord > "The only downside is that the accounting and expense tracking features feel limited compared to other tools, so I still rely on external..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278) XL Xiang L. property manager > "Comprehensive reporting: The software provides excellent reports that make it easy to track income and expenses, making it perfect for..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546) CG Cole G. manager > "The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119291) KG Kartikeya G. Property Manager > "The interface is clean and intuitive, so my team and tenants adopt it quickly, but it still has the depth to handle applications,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) DW Dennis W. Director of Housing > "It also takes several days for payments to post in our bank account after a tenant has paid online." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256) NB Nick B. Owner > "Overall it's great, I use it for anything I need to do for collecting lease/utility payments, doing credit/background checks, storing..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119410) JW Jeanine W. Property Manager > "Initially the micro deposits to ensure the financial numbers were correct did not come through properly." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026519) DS Derrick S. Owner > "I absolutely love Innago for its minimal cost and how it allows me to manage many rental properties, both commercial and residential,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119262) Jenny K. Property Manager > "I wanted to tweak the rental application to include some specific screening questions, but there wasn’t much flexibility there." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869620) KG Kartikeya G. Property Manager > "The second thing I value is the responsiveness and attitude of the support team. When Innago becomes part of your core operations, fast,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) JR Javier R. Owner > "Small nitpick, I can't get featured on Zillow listings so that my home shows up on the map, so I have to set this service up separately..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6740204) KG Kartikeya G. Property Manager > "Innago has significantly reduced the amount of manual, scattered work I used to do across different tools, and replaced it with a clear,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) NB Nicolas B. Property Manager > "That I can't switch a tenant to an owner or if I put an email already under someone and labeled them wrong I cant switch them to the..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6540923) LV Lee V. Property Manager > "It also includes background screening, rental applications, and even the ability to upload my lease agreements, all if I choose to use..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790) NV Nikhil V. Owner, Property Manager > "This adds a delay to my process of signing the lease." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148) MS Mackenzi S. Property Manager > "Rent collection is seamless, lease templates are customizable, and the automated reminders help ensure on-time payments." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7000974) MC Michaela C. Owner > "The only downside I can think of is that every time my renter's pay with a new payment method, they hold the payment for multiple days." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6303259) XL Xiang L. property manager > "Streamlined rent collection: I can set up different payment accounts for different properties, which has saved me so much time and..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546) BS Bethany S. Owner > "Adding applicants to lease was more difficult." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7089094) KG Kartikeya G. Property Manager > "What I like most about Innago is that even being a free software, it feels designed for real-world landlords and property managers, not..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) Joel G. Principal > "I had to change the lease amount and it was a bit confusing where to go to find the area to change." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6873197) RJ Ryan J. Realtor > "I like that I'm able to customize fields and containers for rental applications so I don't have to come back and ask potential tenants..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6778170) CH Chavindra H. property manager > "State specific lease templates are not available" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6812715) TJ Tricia J. Realtor > "I love that this sent automatic invoices to the tenants and charges automatic late fees in the manner that I set it up to charge without..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6772398) TS Tyler S. Owner > "I was struggling with rent collection and tracking. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6769015) DW Dennis W. Director of Housing > "I like that tenants can connect with me through the app about issues and pay their rent electronically." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256) KB Keith B. Owner > "The chat feature is just a bot and not very helpful" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644) KG Kartikeya G. Property Manager > "Finally, Innago clearly listens to users and keeps improving the product in ways that actually matter day to day, which gives confidence..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) SS Scott S. Owner > "I’m not paying for a bunch of features that I don’t need and would never use." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7059132) SM Shannon M. Office Manager > "It’s also nice to be able to send additional invoices for the tenants who pay their water bills to us." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7075506) JM John M. Operations Manager and Consultant > "Most other solutions were costly and had too many bells and whistles. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6764873) DH Derek H. Landlord and Owner > "This significantly simplified my record keeping and automated it, saving me a lot of time throughout the year and for the tax season" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6814722) KB Keith B. Owner > "It is not intuitive and support is slow to respond. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644) SW Schuyler W. Owner > "Effective free tool for screening clients and managing revenue." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026534) DW Dennis W. Director of Housing > "There have been a few times I had trouble figuring out how to do a simple task." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256) CS Chittal S. Owner > "The platform simplifies communication with tenants through automated reminders and messaging, ensuring I stay on top of important..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509741) DG David G. Physical Therapist > "I dislike that Innago's maintenance request section doesn't automatically link to the expenses section." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6670044) SL Sydney L. Landlord > "It helps me collect rent remotely and keep a record of all my leases, maintenance requests, etc. Plus it is free!" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6737950) SM Sal M. CEO > "The only thing to improve is that the rent payments are takeing too long to deposit in my account." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6498674) NV Nikhil V. Owner, Property Manager > "I expect the software will help me find information much more easily when it comes to filing our tax returns." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148) JM Jennifer M. Owner > "There are some limitations that are built in the software that prevent us from doing all that we would like to do." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6731584) VR Verified Reviewer Administrative Assistant > "I love how comprehensive and easy to use the platform is for all the landlord-tenant needs from tenant screening to lease creation and..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6779538) SC Scott C. President > "The platform has encountered a notable increase in glitches and malfunctions, leading to a substantial investment of our company's time..." [See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259) BM Benjamin M. Owner Operator > "I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478) AS Austin S. Manager Member > "Messaging through app is inconsistent." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6782547) AE Anthony E. Owner > "I have been finding it very useful to keep my accounting and expenses, tenant needs, and my needs for my business all in one place." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6878287) TG Travus G. President and CEO > "Not able to change fees for background checks" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659150) PC Paul C. Landlord > "Overall, it’s a great option for landlords who want an easy-to-use property management system, and I enjoy using it." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278) SW Sharee W. Landlord > "I feel that the users were unfamiliar with this form of technology in completing a rental application." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6569078) HK Hani K. Partner > "It was a lifesaver keeping up with who paid and who didn't pay the monthly rents." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615) AP Alex P. Owner > "It takes a bit longer than expected for rent payments to clear." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6563037) BM Benjamin M. Owner Operator > "It was great to learn about things like renter's insurance that I needed from the software." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478) VR Verified Reviewer NA > "Lease editing is hard" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491) MH Melissa H. Property Manager > "The support is great and overall when I have an issue I can get the help I need fairly quickly and compared to other software we have..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119333) VR Verified Reviewer Owner > "Changing lease terms can be fiddly at times." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6542792) HK Hani K. Partner > "Great 5 out of 5 helps me a lot managing all my properties." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615) VR Verified Reviewer NA > "No smarts on document upload" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491) AT Anna T. Property Manager > "Keeping track of income and expenses is a breeze." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7031329) VR Verified Reviewer Owner > "It usually works really well and has lots of great features, but often times it takes a long time for pages to load, which is..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4949071) BO Brent O. President > "As someone managing multiple short- and long-term rentals, I highly recommend Innago to any landlord or property manager looking for an..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6764738) VR Verified Reviewer Property Manager > "Changing loan terms to prorate first/last month was fiddly" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6348790) VR Verified Reviewer Construction Manager > "Also that there are free features for the tenants to pay as well as a feature to manually enter payments." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509665) PN Prudence N. Owner > "Transfer time for payments is longer than I would like." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659279) BS Brittany S. Owner > "Seriously Innago is my right hand man in my business and the customer service is great too!" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119334) JC James C. Owner > "There is a little lag with the app. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6317286) DR Debbie R. Property Manager > "As a property manager, this has been a very effective way to save time and money. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119309) SC Scott C. President > "The process of recovering and restoring the data has stretched over multiple weeks and is still not entirely resolved." [See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259) KA Karla A. Owner, property manager > "it’s been life changing for me and my team, the customer service is on point and they are always super helpful" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7027929) HA Hellena A. N/A > "Even though innago sells itself as an all in one property management tool, it’s clunky and unusable when It comes to..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4478543) MS Madison S. Owner > "We love how easy and intuitive the software is, and we love how much faster we can track things now." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7060664) TM Tanner M. Owner, Property Manager > "Clunky UI on web and mobile, long wait time for 2FA codes, lease template creation process is cumbersome, landlord can't see tenant..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4688643) NB Nick B. Owner > "I enjoy the user interface, and how it sections things off in a clear manner." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119410) CM Chelsea M. Landlord > "I don’t know why more people don’t use this this program over other paid programs!" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6562364) Joel G. Principal > "It's free with a nice user interface and allows tenants to pay electronically. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6873197) LV Lee V. Property Manager > "I feel like I make it harder than it should be." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790) KB Keith B. Owner > "I like that the mobile app is just as useful as the desktop." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644) VR Verified Reviewer Owner and CEO > "Reporting is hard to understand and make use of in a way that makes sense to me" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6673384) JJ Jay J. Landlord > "It was very easy to set up my property, sign leases, and track payments, expenses, etc." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6811040) Michelina T. UX Designer > "There is nothing I do not like other than a minor technical glitch which was easily fixed by talking with a customer service..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6185959) [View Reviews](https://www.capterra.com/p/166893/Innago/reviews/) MR Michael R. Owner operator > "Most of all, I love the fact that it allows us to manage multiple properties and all of our tasks, integrated with Pricelabs, seemlessly for what..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7036169) Shevawn A. Owner > "They use A LOT of virtual asst in foreign countries, so the time of day rarely ever corresponds to the time when I have an issue that needs..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511) TH Tony H. Owner > "We have approximately 30 properties and our team all have the mobile app, making responses to guests easy and efficient even when running around on..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7029524) KJ Kelsey J. Property Manager > "I can't alter a scheduled message to edit the time it sends or content, like the Airbnb platform scheduled messages (sometimes the templates end up..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6672395) MR Michael R. Owner operator > "My wife especially loves how she can automate messages and have them triggered base on settings that she can customize and change whenever she..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7036169) Shevawn A. Owner > "The info for bookings won’t load & I get a dead end link when I try to view it." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511) TH Tony H. Owner > "Hostfully allows us to manage our bookings in the office, at home or whilst running around the resort." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7029524) TT Taylor T. Owner > "The non ability to run a report for email addresses from the pre arrival form and messaging is a bit complicated" [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6301387) KH Kaitlyn H. Owner > "Hostfully is great to manage leads for short term rental tenants and management short term stays - it can coordinate with many other platforms and..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6539635) Shevawn A. Owner > "There are glitches in their software ALL THE TIME." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511) BM Beth M. Owner > "Easy to manage multiple properties in 1 system with a lot of integration choices." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7035479) KJ Kelsey J. Property Manager > "Cancelling or altering scheduled messages: I currently can't use the Hostfully phone app inbox to alter a scheduled message." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6672395) AU Aryam U. Tech support > "I like the time of the syncronization with other integrations, I like the friendly to use." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915) Shevawn A. Owner > "There is zero customer service on demand." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511) AL Alex L. staff > "Stability is great, support is great, and there is a large number of integrations to 3rd parties. " [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7024395) SG Sean G. President > "Its not an issue on the desktop because it doesnt interfere with UI, but on a smartphone its a PITA. If you cant parse the popup between desktop..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4786273) AU Aryam U. Tech support > "I love Hostfully, I use some other pms in the past, but this platform it's really friendly to use to all fo my team members, thats its amazing." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915) ZS Zach S. Marketing Director > "The reservation notes feature that are just simple editable text boxes, which means that important information can be easily deleted or over..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797327) AU Aryam U. Tech support > "They are always sharing new updated and integrations to help us." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915) DC Doug C. Property Manager > "Some of the cumbersome channel integrations and updates are not clearly communicated specifically when Hometogo went away!" [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6274069) DM David M. President > "Since starting our company as an onsite provider servicing vacation rentals Hostfully has played a huge part in our success." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6449873) DT Debbie T. STR owner and management > "Design and lack of ability to change custom email templates" [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6278919) MR Michael R. Owner operator > "I love the customer support and the response to questions/issues. " [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7036169) DK Dhruv K. Director > "Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice,..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#SoftwareAdvice___6186678) NP Nathalie P. President > "The platform keeps improving, and we can see how dedicated the team is to making it better every day." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023751) AV Andrew V. CEO > "This requires us to manually update in Hostfully later, and additionally all of the trigger emails that generate when the bookings come in have..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405) AU Aryam U. Tech support > "I like the customization options." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915) CH Carina H. finantial administrative > "Could have the cleaning and the maintenance included and more capable of more management software compatible in Portugal to synchronize, to my..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4792688) ZS Zach S. Marketing Director > "Automated messaging and direct integration with our pricing, housekeeping, and smart home solutions has taken a huge strain off of our guest..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797327) TL Tam L. Owner > "They have a user forum for users to suggest improvements for upgrades and it is a joke in my eyes when they can't get the bugs out of the current..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6032315) NP Nathaly P. Property Manager > "They answer any concerns I have within minutes!" [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7089595) CM Claudia M. Rentals department > "We have to delete it completely if we don't want to pay for a property that is no longer for rent (or paused), therefore losing all the booking..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5000148) RM Raquel M. Owner > "It’s a strong, reliable tool for property management." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6784422) ZS Zach S. Marketing Director > "of the time, this isn't an issue, but when there is an issue, we have to reach out to the customer service team and trigger a full scale..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797327) BM Beth M. Owner > "Onboarding new properties and owners is easy to navigate." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7035479) Shevawn A. Owner > "Have a problem?" [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511) TH Tony H. Owner > "We have been using Hostfully for 5 years now and love how it keeps improving." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7029524) SH Sebastian H. owner > "over worked employees have a two week response time, and it's uncertain that in those two weeks you will even have a resolved question, just an..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6168860) PS Peter S. MGR > "Very supporting and understand the challenge and always providing solutions" [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7067386) EW Eric W. Short term rental operator > "The point of software like Hostfully is to automate a lot of your tasks to free up time for growing your business but that hasn't happened." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004525) JJ Jennifer J. Owner Manager > "We have been able to organize all of our properties and all of our platforms into one single hub, which has simplified our work." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6149786) DK Dhruv K. Director > "There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#SoftwareAdvice___6186678) BM Beth M. Owner > "Customer support team is responsive and helpful." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7035479) MS Mitchel S. CEO > "Can be glitchy - a door code was created for a guest inquiry who never booked creating alarm on our team." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4786059) RT Renee T. Owner > "I like how I can organize my listings and maintain my bookings in an easy to view dashboard. Plus, I like all the channel managers and options for..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5096152) DK Dhruv K. Director > "After figuring out all the issues I contacted \[sensitive content hidden\] who sold me the platform who kept fobbing me off and telling me they will..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#SoftwareAdvice___6186678) PS Peter S. MGR > "Very responsive too. " [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7067386) KB Kevin B. Vp Business Development > "While looking nice, the GUI has significant lag times, which cause delays with screen loading times." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4791992) PS Peter S. MGR > "Very quick and responsive. " [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7067386) CM Camille M. Owner/Manager > "They do integrate with Docusign but I know setting it up and working out the glitches will be time consuming so I have not attempted it yet." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5002297) KJ Kelsey J. Property Manager > "Hostfully takes user feedback seriously and makes updates for a better experience when possible." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6672395) BC Brian C. Owner > "Like seeing the big picture for reservations, and a linear calendar does not allow that. " [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4762636) AV Andrew V. CEO > "In general, it manages our channel bookings, fees, and the online booking process works pretty well." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405) EW Eric W. Short term rental operator > "We have multiple ongoing bug reports with customer service being worked on at any one time." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004525) CF Carly F. Vacation Leasing Consultant > "Being able to make new listings in one website and have it then created on two others is incredibly helpful." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6158262) IM Ismael M. Guest experience Manager > "The communication section is deficient in my opinion, it does not show the information that Airbnb should, you can not answer queries from..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___3798033) KmE Karleen m E. Owner/Manager > "The ability to create custom content and creating a guest guide that is actually useful." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797863) CM Claudia M. Rentals department > "Slow to load, a bit time consuming to navigate through the platform.- I find the owner reports tools are not robust enough or easy to implement." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5000148) JR Jason R. Owner > "It has so many integrations and they continue to add more and more." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6663000) AV Andrew V. CEO > "Support from the Hostfully team is very slow, and management for "high level" issues is virtually non-existent." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405) CM Claudia M. Rentals department > "I have a good overview of ALL the fields and I can bulk edit certain infos." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5000148) JT Junie T. Operations Manager > "We've been having issues with our listing names showing wrong names and this issue is still on going." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5100062) AS Aditya S. CEO > "The Pipeline view is extremely useful and simplifies management of the complete guest experience cycle." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4792587) CS Courtney S. Owner > "The reporting section needs attention since it outputs the numbers slightly off." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4787811) CM Camille M. Owner/Manager > "They work with other key vendors such as Safely, Airbnb, VRBO, Dropbox, etc. " [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5002297) PH Phoebe H. Owner > "Loading times are the worst. And I have to clear my fucking cache every 5 minutes." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6007125) AS Alexa S. Operations Manager > "The platform is user-friendly and intuitive." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6816981) DD Dean D. Owner > "The message system and templates are hard to understand and often glitchy." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4785902) DD Deborah D. Founder > "The training, onboarding and customer support are fabulous." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6466331) AV Andrew V. CEO > "There are a number of bugs and system update requests which I wish were much better." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405) BC Brian C. Owner > "The Hostfully platform is comprehensive and offers everything we need to run our rental business. " [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4762636) JJ Joseph J. Owner/CEO > "Also, we cannot edit existing templates, simply delete them." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5098587) RS Rob S. Managing Member > "I genuinely appreciate the platform's user-friendly interface and responsive customer support, as well as the platform's ability to automate many..." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4607940) BW Brooke W. Owner > "Takes hours for a real person to respond and days-weeks to get anything fixed." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4994161) CF Carly F. Vacation Leasing Consultant > "I love being able to manage over 100 vacation rentals through one website." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6158262) MR Marieta R. Chief Operating Officer > "Integration with booking.com, created a lot of problems w guests." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4791782) BC Brian C. Owner > "We have not used the channel manager for airbnb and others yet, but that will be a key driver for growth." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4762636) CH Carina H. finantial administrative > "Its too slow to get the calendar of the properties." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4792688) JW Jessica W. Property Manager > "I loved that we were assigned to an onboarding specialist who gave us specific tasks to perform in advance of each meeting." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4793088) AA Ashley A. Co-Founder > "There seems to be issues with automated messages not sending." [See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4999148) [View Reviews](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/) ## User interface 4.87 (502) [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) 4.24 (235) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important Innago Top features 33/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/166893/Innago/#features) Hostfully 22/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/187827/Property-Management-Platform/#features) ### Recognition No recognitions have been awarded to Innago No recognitions have been awarded to Hostfully ### Deployment & support Innago Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Hostfully Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Innago - By Innago - Located in United States - Founded in 2016 Hostfully - By Hostfully - Located in United States - Founded in 2015 ## Popular Comparisons [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (502)](https://www.capterra.com/p/166893/Innago/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $0 Price $69/month 4.8 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/166893-211768/Innago-vs-DoorLoop) [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.24 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/) vs 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full comparison](https://www.capterra.com/compare/2732-187827/Rent-Manager-vs-Property-Management-Platform)