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Teams of all sizes and industries that are looking for a PM tool to plan, track and collaborate on their projects.
Mosaic is perfect for project-based companies of 10 to 10,000 employees needing modern, intuitive, and visual resource planning and management software, powered by cutting-edge AI technology.
In conclusion, Zoho Projects is a superb project management tool that provides a wealth of capabilities, an easy-to-use user interface, and top-notch customer service.
And one of the most annoying things of all is that when adding customized fields, it does NOT allow you to multi-select. This is difficult to work around.
We're very happy with the power of the solution and feel that it will support our growth. Getting the system configured and learning how to use it properly was a steeper curve than we anticipated.
I find the settings difficult to navigate. Even though I fairly often change settings, I still have trouble finding the proper project level settings every time I need to change something.
It comes with great forms automation features. It is a great productivity solution for business.
The Data dump is often in difficult to read/unreadable format with code appearing along with data.
Overall, I am completely satisfied with the performance of this program and recommend it to anyone looking for a powerful project management tool.
The integrations are flaky. Integration with Zoho Desk is very limited and we ran into several bugs setting it up.
The best of it all, the Mosaic team is dedicated to constantly improving and developing new features and I look forward to more exciting functions it will bring.
There is one annoying bug where sometimes the items submitted in a timesheet from the previous week will roll over to the next week except each line item is not listed only once, but multiple times.
Ease of use; design; ease of onboarding; timesheet functionality is great; ease of setting up to tailor to our business is great.
This is makes it very difficult for PMs to schedule projects when they do not know deadlines for other projects. It takes a very long time to get suggested improvements implemented in the program.
So far, our experience has been great - [sensitive content hidden] is very responsive and helpful when we need her.
I believe Einstein said something to the effect of "Why bother to remember something you can look up.
It is a very good platform and better than on our previous system. It is clearly on a path of continual improvement which is encouraging.
Usually completed tasks just disappear after it is finished but there are times when we need to review what was done and when it was done.
Prathamesh M: Hi, my name is Prathamesh. I work as a tech lead in an online retail company and I give Zoho Projects five out of five. Before using Zoho Projects, we used to use JIRA in our company. We had many issues with JIRA in our company. And one of the thing was customization of the desktops and the customization of the projects, especially the time trackers and the features, which are responsible for customizing the dashboards. After understanding the issues with JIRA Projects, we realized that we're required to find a substitute for JIRA. And we had three options. One was the Zoho projects, second was Trello and third was Asana. And out of these three, we chose the Zoho projects so what, Asana and Trello is because Asana is more for [inaudible 00:00:44] large scale projects, which require high level of customization, but also come at a high price. Whereas Trello, is for small scale projects, which don't give you much customization, but which comes at a low price. Zoho Projects, actually fits very well between these two products. It came at the right price. It gave us the right customization for a medium sized project, what we do at our company, and it was the best option that we had out of these three. So we went with Zoho projects compared to the Asana and Trello. Zoho Projects, we selected this one with this product because of three reasons, one is scalability, second is feasibility and third is the price. When we talk about scalability, Zoho Projects has very good customizable desktops, has very good at customizing dashboards where you can customize your dashboard as per your project. So if a project is running in Agile, you can actually customize the dashboard to suit your Agile needs. If the project is running in Waterfall, in Zoho projects, you can customize your dashboard to suit Waterfall needs. So this is one of the main reason, and that's why the scalability was taken into consideration when we considered Zoho Projects. Second was feasibility, how reliable it is. Zoho Projects is highly reliable. When you consider projects, which are medium size and little bit larger size. Especially project which has multiple deliverables. Project which has multiple milestones and project which has high amount of sources allocated to it. Especially if you have a 100 member team, which is allocated to a project. Then the feasibility part of Zoho Projects [inaudible 00:02:10] is very highly reliable when it comes to providing the features like online communication using chats, online time trackers, online dashboards looking at particular resources and tracking their times and taking their deliverables and tasks on time. So these were some of the reasons which we're considered on the feasibility part. When it comes to pricing, Zoho Projects is very budget-based and it comes exactly the price point that we wanted it to be, especially for our medium-sized projects that would... So these were the three reasons why we prefer Zoho Projects. Scalability, feasibility and price, or other competencies. So when we considered Zoho Projects, we actually initially worked with the IT team and the sales team of Zoho. So initially, we did work with the sales team of Zoho, then we worked with the IT team. We also hired a third party vendor. So the way it happened was [inaudible 00:02:59] like step one was. Our solutions team, the in-house solutions team now, worked with the IT team of Zoho, and we outsource the implementation work, the production work, customization and implementation work to a third party or vendor. The third party vendor was responsible for developing this whole project for us. It was quality checked by the Zoho IT team. And once that was done, the integration was done by third-party vendors, as well as our in-house IT team in-house ERP system. So integration went very smooth, there were no issues. Quality assurance and quality control was done by the Zoho IT people, as well as by our own in-house people. And third party vendors were only responsible for developing and integration. When it came to onboarding, there was a paramount of support provided by the Zoho IT team to us. Once the initial software was integrated and was, went live with us, for the production by the third party vendor. So good when it comes to integration, as well as onboarding. Zoho IT team did a great job. It was very well supported by our internal IT team, as well as the third party vendor who was responsible for the production of the software. I highly recommend to all other prospect buyers. And the reason is, as I said, it fits very well. If you are a company who is looking for medium-sized projects and project management for those medium-sized projects, especially you are very considerable towards time-tracking because Zoho Projects provided fantastic time-tracking. As well as Zoho Projects tracks deliverables very well. With respect to particular resources allocated to Zoho Projects. So on a scale of 10, I would say, I will use the whole nine out of 10 as a recommender. And I will tell all prospect buyers to look into this part, the part of scalability feasibility and price. Zoho Projects is highly customizable. It fits very well with medium-sized projects, as well as it's the best thing that you can buy or time-tracking and deliverable time.
Nick T.: Hi, my name's Nick. I am the Manager of Professional Operations for M&A. We are a architectural engineering consultant firm, and we give Mosaic five stars. So we were primarily using Deltek's Ajera as well as the variety of Microsoft Office Suites, including Excel. Chose Mosaic due to the user-friendliness as well as their customer service team and how well they work with us. Mosaic was fairly easy to onboard. Integration was also fairly easy. I think the software itself is extremely user-friendly. I would just say to give it a try. I think if there's items, if you have issues with it, their customer success team is extremely responsive and adaptable, and they'll do everything they can to assist you in your process of adapting it with your staff.
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