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For small to enterprise companies across hundreds of industries, including commercial real estate, multifamily, office, contact centers and more.
Snapfix makes hotel maintenance easy and efficient. Cross-functional hospitality teams can collaborate easily using photos. Helped 600+ hotels worldwide refine and improve their maintenance processes.
It is useful having photographic evidence of issues or resolution of issues. Having evidence of logged and resolved issues is very useful and clear when reporting to boards of directors.
The only con is a recurring issue with our fire check daily tasks nit loading periodically.
Excellent customer care great service very effective a key tool in any business to move forward.
Some users found it difficult to use, that was down to their experience with technology. The overall cost of the system was an issue for some sites which were more residential based only.
What I like most is that it allows all users in the organisation to see the list of outstanding maintenance items which prevents mulitiple reports of the same issue.
Changes to programme can be slow, programme also can be rigid.
Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.
Sometimes its slower on an iphone but thats the only fault i have.
Prioritize real-user-identified key features according to your needs to find your best fit.
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