# Compare Text Request vs Project Broadcast 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Project Broadcast and Text Request based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/167015-10015149/Text-Request-vs-Project-Broadcast

---

# Project Broadcast vs Text Request Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Project BroadcastText Request2/4 selected

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

[## Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

NC

BW

SM

Based on [647 reviews](#user-reviews)

Positive

644

Neutral

1

Negative

2

[## Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,193 reviews](#user-reviews)

Positive

1,111

Neutral

64

Negative

18

## Summary

* * *

Key features rated by users

Features selected based on 6,436 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

SMS Messaging

4.8

Mass Texting

4.9

Campaign Scheduling

4.8

Message Personalization

4.8

Scheduled Messaging

4.9

82%Fit

Feature ratings

SMS Messaging

4.7

Mass Texting

4.5

Campaign Scheduling

4.6

Message Personalization

4.5

Scheduled Messaging

4.7

User satisfaction

User satisfaction

4.9

User reviews[647](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Ease of use

4.5

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

4.6

User reviews[1,193](https://www.capterra.com/p/167015/Text-Request/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses looking to maximize their customer engagement and leverage the power of SMS / text message marketing.

Best for

Businesses that need a better way to connect with customers and employees.

## User reviews

Pros & cons

NC

Nora C.

Independent Sales Consultant

> "It allows me to use the time I would be using texting follow ups, host coaching, bookings, etc every single customer, hostess,..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269119)

AK

Angie K.

Owner

> "I can't use PB as a verification number for things like FB and such as it won't allow text messages from those types of things..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6256932)

BW

Brenda W.

Independent Pampered Chef Consultant

> "PB allows me schedule posts in advance for my business like message blasts, follow up messages and assists with keeping me in..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6620676)

TL

Tiffany L.

Beauty Consultant

> "I was using a different service for the past couple of months & I had a separate number, but I couldnt see or control the..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6567674)

SM

Stacy M.

Independent consultant

> "My overall experience has been excellent I’ve used it daily since joining and it is made messaging my customers a lot easier and..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7042723)

NB

Nicole B.

Owner

> "You can never pause your account or downgrade or you lose all your credits."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6767825)

SN

Sabrina N.

Director

> "I also love how it can be scheduled so it dont matter what time I'm working I can get things done. When I've had issues I..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7112726)

KT

Karen T.

Independent Sales Director

> "I used a different provider before and it came to my attention that about half weren’t actually receiving my texts, so while PB..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6492245)

IR

Irina R.

solo

> "As the owner of Sourdough Circle Micro-Bakery, I’ve found Project Broadcast incredibly helpful for staying connected with my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7033680)

SS

Sara S.

Virtual Technician and Assistant

> "I don’t care for the fact that there are some words that would mark a message as “spam”, & then the message won’t be sent out."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290565)

SN

Sabrina N.

Director

> "I like how they have many options to make sending out bulk messages to my customers easier."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7112726)

LS

Leanna S.

Independent Consultant

> "I don’t like that I cannot like/heart texts from customers just to confirm I received it without using another text. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6656789)

AG

Andrea G.

Infidelity Coach

> "I didn't have a text service before and I'm excited to integrate one into my small business to help grow and reach more people."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7059233)

PH

Pamela H.

Independent Consultant

> "Sometimes my scheduled posts take longer than predicted to send, and on occasion was delivered late."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6546891)

SY

Shelly Y.

Consultant

> "I love that I have an exact spot for all my business messages and they can all go at once and not clog up my personal feed with..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6789941)

AS

Amanda S.

Brand Partner

> "When messages fail to send, the error messages are confusing and I often don't know what they mean."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6374791)

SM

Stacy M.

Independent consultant

> "I was able to upload all my contacts and start sending messages immediately."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7042723)

SW

Stephanie W.

Independent Beauty Consultant

> "That customers were confused with messages not coming from my regular mobile phone number."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6653438)

HN

Heidi N.

Advanced Director PC Consultant

> "I love it for my customer service follow ups, and to send thank you messages for orders, and sales messages when sales are..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6293807)

CM

Christie M.

Senior Director

> "If I use it as much as I would like, it becomes a bit too pricey for my budget."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269256)

LS

Lauren S.

Owner of social Selling Business

> "Great app to use for networking and connecting with leads Which allows me to let my business run on auto pilot and work on other..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6575728)

CB

Catherine B.

Independent sales consultant

> "I noticed certain actions aren’t available on phones vs a laptop."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6672190)

RT

Rachel T.

Owner

> "My favorite is creating messages for my customers, then scheduling them to send whenever I want!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6784576)

DF

Diane F.

Independent Stylist

> "I dont like that u cant put subscription on hold for a month without losing all credits on account"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6249367)

CM

Charity M.

Independent Consultant

> "It allows us to quickly send and schedule messages or sets of messages to best serve our customers."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285246)

NB

Nicole B.

Owner

> "Have to keep paying every month or you lose them."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6767825)

LS

Liz S.

wellness advocate

> "I like the ease of being able to send a message out to my clients quickly, and also setup key words to guide them to documents..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263286)

DP

Danyelle P.

Consultant

> "I can't use my personal number to send the texts"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6493582)

TB

Teal B.

Independent consultant

> "Love prescheduled messages, tracking, being able to call using that phone number, how it tracks who says “stop”"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285673)

RP

Rami P.

Independent Seint Beauty artist

> "I just got lazy being able to do that with my cell phone service SMS. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6257140)

BW

Brenda W.

Independent Pampered Chef Consultant

> "I have no need to get an additional phone for my business thru my mobile carrier and keeps my private number private. Plus I..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6620676)

CO

Claudine O.

Consultant

> "Consumers are reluctant to opt in to receive additional information through links."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6234811)

KW

Kim W.

Team Leader

> "Being able to schedule my messages, even my replies can be scheduled which is key for me because I work odd hrs."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6404000)

AF

Amy F.

Manager

> "I want to have all my prospects saved in one application and now I can't."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6609598)

RB

Rachel B.

Managing Market Builder

> "I love that I can contact all of my clients at one time with a text straight to their inbox that tells them all of the info they..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6296459)

CE

Cheryl E.

Independent consultant

> "Cost factor. But nothing is free these days"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6778469)

TLP

Terri Lee P.

Owner

> "I also love that there is an app for my phone so I can do it on the fly."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7065370)

AR

Anna R.

volunteer coordinator

> "the set up is sometime difficult to manage. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6762935)

JW

Jennifer W.

Star Consultant

> "PB has been a total game changer for my business and the number of people I need to reach that may not always be tuned into my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6674770)

EW

Elizabeth W.

Sales Leader

> "The only thing I don’t like is when messages are not delivered."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6293930)

KW

Kate W.

Owner

> "I love that it helps me keep all of the customers messages in one app as opposed to taking over my text messages."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6628543)

TS

Tonia S.

CEO

> "I tried to pause an automated text to a group of people due to the holiday and if there was the option to do that I couldn’t..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6101054)

JO

Julie O.

Sales Consultant

> "Project Broadcast has been great for me as I have not had a lot of time to invest in my business, but this allows me to reach..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6298203)

LD

Lisa D.

Director

> "Hard to edit and it doesn’t save my work."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6252304)

BR

Beth R.

Business owner

> "There are so many functions that can accomplish anything I could possibly want as far as text and call is concerned with my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263409)

TB

Teal B.

Independent consultant

> "It’s a little bit hard to learn and navigate the training"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285673)

TLP

Terri Lee P.

Owner

> "I love the ease of sending out messages to my entire team with one simple set up."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7065370)

JH

Jessica H.

Director

> "Sometime the wording of different areas are hard to understand"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269399)

HM

Hannah M.

Influencer

> "I am using project broadcast for my business and I’m able to check back in with people easier by scheduling messages"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683985)

MP

Marjean P.

Independent Consultant

> "messages talk a long time to process through - mine take about 3 hours"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6291216)

CN

Cindy N.

Owner

> "I have been able to get a few more sales from people that hadn't purchased in a while because a text message is more personal..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6236902)

REW

Ronald Earl W.

Founder

> "Support is sometimes slow and not clear."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6250021)

RP

Renee P.

Executive Director

> "It allows me to streamline my communication for my clients and saves me so much time!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6252366)

CH

Christina H.

Owner

> "Can be difficult to pick back up if you haven’t setup something new for a while."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6286402)

HB

Heather B.

Direct sales consultant

> "I can even plan parties with ease and do follow up campaigns that keep my in good standing with customer service."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290753)

HM

Hannah M.

Influencer

> "It doesn’t open the chats the way I expected"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683985)

EW

Erin W.

Scentsy independent consultant

> "Project Broadcast has been great for keeping in touch with my team and my customers"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6802375)

PA

Phyllis A.

Self Employed

> "Doesn’t allow for 3 way messaging if someone decides to add a person it separates the message."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6079381)

AK

Angie K.

Owner

> "I love how much time it saves me to be able to easily set up a set of messages for my customers and stay in contact with them..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6256932)

CA

Chelsea A.

Director

> "Having a lot of unsent messages so far with no justification"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6369145)

KL

Kristie L.

Owner

> "The ability to include pictures, links and really customize."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6710544)

SC

Sonya C.

Network Marketing Professional

> "It can be difficult to sort through to see what you want."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6583083)

AA

Angela A.

Distributor Consultant

> "Love being able ro send multiple texts at one time with individual personalization."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6265128)

KT

Kelly T.

Ambassador

> "It isn't as user friendly in some areas as I would expect."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6291082)

LB

Laura B.

Independent Certified Health Coach

> "I can schedule in advance, never miss a birthday or client anniversary celebration, the support is amazing and the tool gives me..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6054593)

CR

Carina R.

Consultant

> "I cant find how to pay my bill."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683214)

NB

Nicole B.

Independent Beauty Consultant

> "I do like the overall idea and quality of pb that I have actually suggested it to family members for kids going to college and..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6202856)

LS

Liz S.

wellness advocate

> "the cost is a little high in my opinion for what it does"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263286)

AW

Ashley W.

Independent Scentsy Consultant

> "Overall PB is a must have if you need to mass reach a ton of customers at once about your business - Have them come to you &..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6257092)

TL

Tracy L.

seint artist

> "does not send me text to update if out of credits and scheduled messages will not be sent"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6192906)

LG

Lola G.

Direct sales

> "Very user friendly with courses designed to make using programs simple and offers ways to improve and grow my marketing campaigns"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6274300)

BV

Brittany V.

Sexual Wellness Educator

> "Not sure how to set up things within in."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6274273)

AC

Amy C.

CEO

> "I can also set messages to go out on dates and times that I have already set, so my campaigns run smooth, and the schedule..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6119839)

SC

Sonya C.

Network Marketing Professional

> "I got orders from people who dont always order."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6583083)

MT

Melissa T.

Manager

> "Love the fact that I can schedule messages with individual names for a mass text."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6282379)

MM

Melanie M.

Owner

> "I have a hard time with the campaigns."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6301367)

SS

Sara S.

Virtual Technician and Assistant

> "I love being able to set up campaigns & send out scheduled messages to my customers."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290565)

RP

Rachael P.

Wellness Consultant

> "Occasional glitches that dumped my messages while I was creating/writing in the app."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6176781)

CK

Cheryl K.

Director

> "I love being able to send a personalized message to all my clients (currently 200+) in one click, I love the AI feature and the..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6208824)

JL

Jody L.

Senior Exec Manager

> "I'm just alittle confused about how to add credits and how many credits I use each time I send a text."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6141323)

[View Reviews](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

MG

Milousa G.

Customer service representative

> "It simplifies interactions, making them more accessible, and includes automation features for responses and reminders, which save time and boost..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "For all of the benefits of Text Request, I have found that the platform often lags or becomes unusable; There are often errors loading or sending..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

BJ

Bryce J.

VP of Sales

> "I like how text request lets us get chat requests on the website and then takes the chat to their phone so they aren't stuck online - the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278051)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Additionally, since I began using Text Request nearly 2 years ago, we have never had the ability to use the "mark as paid" feature; We simply..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

KA

Kristen A.

General Manager

> "We love all of the features such as customized templates for easy sending and scheduled messages so we can automate important reminders. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358643)

MC

Mellissa C.

Instructor

> "I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

ST

Sarah T.

CSR

> "Overall, Text Request has been a reliable tool for enhancing our customer communication strategies through text messaging, offering solid support..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571)

TC

Tim C.

Instructor

> "The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605356)

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Finally, I do wish that clients would NOT receive a text notification once their payment has been canceled as it tends to confuse people; I would..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

EH

Errin H.

Patient Services Coordinator

> "It is helpful to have something that allows for multiple helpful features such as automatic texts reply's when out of office, and saving contacts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278156)

CS

Candace S.

Safety Manager

> "I wish sharing images showed up as an image on my teams cell phone, instead it shows up as weird file they have to click."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283748)

RS

Rachael S.

Owner

> "What I really liked about it is that they offer a demo for you to look at and it allows you to talk and communicate with a specialist one and one..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6300230)

VR

Verified Reviewer

I.T. Marketing

> "If it were to integrate with our main program we use for scheduling and routing, we'd solely use it. But our program doesn't play nice with others,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

CN

Christoffer N.

Technician

> "I use text request for work and I like the templates that we have saved so I don’t have to type out the same message over and over again every day"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6580437)

LB

Liz B.

Broker

> "It isn't very user friendly, hard to navigate, have to go to different areas to send group messages, adding images requires text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285263)

CL

Catherine L.

Veterinarian

> "This saves us countless hours, and allows us to rapidly give simple results, reminders and check on clients after visits."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6542687)

SF

Stephanie F.

Owner

> "We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all over again."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

JS

Jennifer S.

office manager

> "Text Request simplifies appointment confirmations through text messaging, allowing us to reach patients quickly and effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280319)

CC

Cheri C.

Member Advocate

> "Not sure if it is Text Request itself or my company, but my messages get lost in my co-workers due to our organization's size."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6500349)

CF

Cynthia F.

Business Manager

> "The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362024)

SL

Stephen L.

Program Director

> "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

KR

Keaton R.

New Construction Consultant

> "DLC Processing time is slower than I had hoped and they charge you 25% additional per month while you wait."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6439673)

TV

Tonya V.

Assistant

> "What I like most about Text Request is that I can text candidates or send a group message What without calling each person."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272908)

SS

Stephanie S.

Owner and boxing trainer

> "Biggest problem is that new texts do not appear on screen when I’m at my computer. And the re-sorting of texts, lack of indication of new or unread,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004114)

MG

Milousa G.

Customer service representative

> "The app integrates well with other business tools, streamlining operations and improving customer engagement in real-time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

MM

Marilee M.

clinical support specialist

> "took awhile to figure out how to save document/image sent by text req to pt chart."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618734)

JT

Jennifer T.

Recruit Lead

> "I like being able to send texts to clients and health professionals using the extension directly from their screen in our internal system."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274234)

AH

Alex H.

Owner

> "I hate how the system organizes texts and I cannot find the text I just sent. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268689)

SH

Sidney H.

Ticket Operations Manager

> "The abilities it has to communicate with customers, track data, send detailed information is incredible."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

TL

Tanya L.

Dispatcher

> "On the mobile app, it sometimes freezes up and I have to kill the sessions to get it to refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268955)

JH

Justin H.

AVP of Product Development

> "It provided the features we wanted, at a reasonable price and included a strong product minded team to continue to invest in their product to add..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274455)

JL

Jaiden L.

Parts Specialist

> "Not being able to send just pictures without text in the message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6316558)

DD

Donna D.

Manager

> "We like being able to text our customers and use our business phone number so all employees can see and help our clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351528)

JH

JOSE H.

Agent

> "Using text request on the cell phone, there is usually a delay in receiving the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278640)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "We also very much like that we have the option to take payments via text and schedule messages for a certain date/time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

SF

Stephanie F.

Owner

> "Text Request used to alert us of incoming messages but that function stopped working."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

AA

Allison A.

Managing Director

> "I also really love that its set up to mark messages as resolved/unresolved versus read and unread, so that the things that still require attention..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6607704)

KF

Kayleigh F.

Case Manager

> "Our office receives spam messages often and it would be nice if we could delete the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268965)

RA

ROSA A.

manager

> "The software itself is easy to monitor and we can all use the same software for many different departments of our office example - billing,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6281844)

LB

Laura B.

HR Coordinator

> "The text request mobile app KILLS my cell phone battery (android)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280437)

ES

Emily S.

People Services Specialist

> "I love that Text Request gives you the ability to communicate with all necessary employees through one single platform."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6576471)

KZ

Kristen Z.

Recruiter

> "Cons are that it can be a little laggy and sometimes does nto auto refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351250)

DW

Dipanshu W.

Customer Service Representative

> "Many customers don't pick up the call because of their work, but they love when we send them text messages, it helps save their time and ours too."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6444915)

MB

Meghan B.

Director of Communications

> "Sometimes the search does not recognize numbers I have texted before."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6270879)

DR

David R.

Owner

> "Texting clients when order is complete and also able to send images much faster much faster/easier than an email."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283859)

HM

Hannah M.

Director of Marketing

> "Figuring out the best way to add contact information was difficult at first and can be hard to keep up with."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278146)

KD

Kevin D.

Owner

> "Beyond the texting/communication and marketing capabilities (which are great), the customer service and support by the Text Request team is..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274235)

JP

Jacob P.

Admissions

> "Sometimes the search doesn't work when looking up contacts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272608)

Maria H.

Paralegal

> "I like that all attorneys and paralegals get the texts so, we can all work together to make sure the texts are replied to."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269463)

AR

Abby R.

Sales Support

> "Not able to color coordinate the squares of different messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616037)

AE

Ann E.

VIce President

> "Our employees are much more responsive to us and we love having the option to attach images or documents to texts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351294)

GP

Gage P.

Customer Care Specialist

> "It happens very rarely, but it does slow down our communication processes when we do encounter a hiccup like this."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278829)

BP

Bhumiben P.

Clinical Manager

> "Its very convenient for our patients to use it to inform us about their schedule and if there is any change in their schedule."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398286)

MK

Monica K.

Tax Prep

> "It is not as efficient to have to send 5 messages to speak on one topic ."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273113)

LB

Laura B.

HR Coordinator

> "I like merge messaging feature that I can tailor a mass text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280437)

MG

Milousa G.

Customer service representative

> "Additionally, pricing may be a concern for smaller businesses, as the cost can add up depending on usage."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

CD

Chrystina D.

Patient Services Coordinator

> "I really like the group message and schedule ahead feature because it allows me to easily schedule appointment reminders for patients that are..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191337)

AC

Audrey C.

Broadcaster

> "Occasionally, texts don't show up in real time, which can cause miscommunication."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269452)

SR

Sydney R.

Vet Receptionist

> "I love the ability to schedule messages and use templates for reaching out to clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6582860)

ES

Enrique S.

Referral Coordinator

> "I dont like how you cant hit "enter" to send a text, you must click the button"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6279874)

AD

Alex D.

Vice President of Technical Recruiting

> "What I love most about Text Request is that SMS messaging allows me to instantly connect with candidates and clients in just a few taps on my pc."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060459)

AW

Alma W.

collections

> "some of them don't have name ID you have to search by phone number."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6486054)

CH

Cayla H.

Front Desk

> "Our patients find it especially helpful so that they can easily text us instead of calling if we are all busy on the other line"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6334902)

VR

Verified Reviewer

I.T. Marketing

> "We did use it for everything for a few months when our integrated option failed us."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

GG

Greg G.

Owner-Operator

> "I love that we are able to use our landline phone number with Text Request, just as we were with Zipwhip, as we use it for sending and receiving..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

TH

Trae H.

Coach

> "Names are being messed up when sending out texts, mixing up contacts"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473059)

EH

Erika H.

Vice President

> "NO more wasting time calling them with updates or questions, a simple text that any of our team members can respond to and keep the conversation..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283479)

LP

Liz P.

Client Care Representative

> "Picture attachment size is not big enough/cannot see videos"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6465468)

SF

Stephanie F.

Owner

> "We like the basic functions and love the templates for similar texts that we send over and over."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

DR

Diana R.

Office Coordinator

> "The app in my phone has a lot of problems, doesn't work as good as in the computer."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280356)

DR

Daniela R.

Human Resources

> "It is effective to edit contact names and get a notification on the Text Request that says "NEW MESSAGE" so I can communicate with new hires in a..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4879448)

AB

Ashlyn B.

Dumpster Consultant

> "It gets very laggy sometimes, and there is no way to translate languages"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392385)

Ben S.

Marketing and Communications Specialist

> "Overall, I am very pleased with Text Request and the variety of features they provide to enhance our communication with clients and team members!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6282273)

SF

Sarah F.

Sales

> "I do not like that you have to press "accept" when you change the first messages shown."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

KO

Kelsie O.

Optician

> "I liked the ease of using text request, the set templates and that it tells you if a message does not go through"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6324291)

LR

Lori R.

Managing Director

> "Can't receive back group messages in group texts"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278757)

GV

Gigi V.

Executive Director, Therepist

> "Text Request makes is easy to send out group messages as we send out reminders for our group clients. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6289106)

HW

Heather W.

Student Services Assistant

> "Hard to manage at times with students constantly changing their phone numbers."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283922)

[View Reviews](https://www.capterra.com/p/167015/Text-Request/reviews/)

## User interface

4.88 (647)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

4.63 (1,193)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Project Broadcast

Top features

27/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/10015149/Project-Broadcast/#features)

Text Request

20/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/167015/Text-Request/#features)

### Recognition

No recognitions have been awarded to Project Broadcast

No recognitions have been awarded to Text Request

### Deployment & support

Project Broadcast

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Text Request

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Project Broadcast

-   By Project Broadcast
-   Located in United States
-   Founded in

Text Request

-   By Text Request
-   Located in United States
-   Founded in 2014

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4.8

[View full comparison](https://www.capterra.com/compare/10015149-10029040/Project-Broadcast-vs-LabsMobile)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (202)](https://www.capterra.com/p/204314/WATI/reviews/)

$59/month

Price

$59/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167015-204314/Text-Request-vs-WATI)

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.88 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

vs

[Emotive](https://www.capterra.com/p/202425/Emotive/)[4.32 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

$21/month

Price

Contact vendor for pricing

4.7

Features

4.2

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/202425-10015149/Emotive-vs-Project-Broadcast)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

$59/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164285-167015/Podium-vs-Text-Request)