---
title: "Compare Text Request vs Telegram 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Text Request and Telegram based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/167015-180347/Text-Request-vs-Telegram"
page_type: "comparison"
language: "en"
---

# Text Request vs Telegram Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Text RequestTelegram2/4 selected

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/)

[## Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Starting Price

$47.99/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

MR

Based on [1,193 reviews](#user-reviews)

Positive

1,111

Neutral

64

Negative

18

[## Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [6,437 reviews](#user-reviews)

Positive

6,157

Neutral

243

Negative

37

## Not a match? Find software alternatives tailored to your priorities.

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of reviewers  
rated it above 4 stars

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### Connecteam

4.6 (5,315)

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Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

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User rating

96%

of reviewers  
rated it above 4 stars

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### Yotpo

4.5 (377)

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Free Trial

Free Version

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User rating

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of reviewers  
rated it above 4 stars

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### Birdeye

4.7 (707)

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User rating

94%

of reviewers  
rated it above 4 stars

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## Summary

* * *

Key features rated by users

Features selected based on 2,961 reviews from customer communications management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

SMS Messaging

4.7

Email Management

NA

Social Media Integration

NA

Chat/Messaging

4.6

Customer Database

NA

\--%Fit

Missing features

Feature ratings

SMS Messaging

NA

Email Management

NA

Social Media Integration

NA

Chat/Messaging

4.8

Customer Database

NA

User satisfaction

User satisfaction

4.6

User reviews[1,193](https://www.capterra.com/p/167015/Text-Request/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[6,437](https://www.capterra.com/p/180347/Telegram/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.3

Price starts from

Price starts from

$47.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

From small businesses to entire franchise brands, Text Request is the affordable business texting software built for healthcare professionals, insurance agencies, staffing agencies, tutors, and more.

Best for

Telegram can be used by businesses, small teams, and international users seeking secure communication.

## User reviews

Pros & cons

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

MC

Mellissa C.

Instructor

> "I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

CN

Christoffer N.

Technician

> "I use text request for work and I like the templates that we have saved so I don’t have to type out the same message over and over..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6580437)

TC

Tim C.

Instructor

> "The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605356)

CL

Catherine L.

Veterinarian

> "This saves us countless hours, and allows us to rapidly give simple results, reminders and check on clients after visits."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6542687)

CC

Cheri C.

Member Advocate

> "Not sure if it is Text Request itself or my company, but my messages get lost in my co-workers due to our organization's size."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6500349)

SH

Sidney H.

Ticket Operations Manager

> "The abilities it has to communicate with customers, track data, send detailed information is incredible."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

SS

Stephanie S.

Owner and boxing trainer

> "Biggest problem is that new texts do not appear on screen when I’m at my computer. And the re-sorting of texts, lack of indication of..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004114)

AA

Allison A.

Managing Director

> "I also really love that its set up to mark messages as resolved/unresolved versus read and unread, so that the things that still..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6607704)

MM

Marilee M.

clinical support specialist

> "took awhile to figure out how to save document/image sent by text req to pt chart."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618734)

ES

Emily S.

People Services Specialist

> "I love that Text Request gives you the ability to communicate with all necessary employees through one single platform."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6576471)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "For all of the benefits of Text Request, I have found that the platform often lags or becomes unusable; There are often errors loading..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

CD

Chrystina D.

Patient Services Coordinator

> "I really like the group message and schedule ahead feature because it allows me to easily schedule appointment reminders for patients..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191337)

AR

Abby R.

Sales Support

> "Not able to color coordinate the squares of different messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616037)

SR

Sydney R.

Vet Receptionist

> "I love the ability to schedule messages and use templates for reaching out to clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6582860)

SF

Sarah F.

Sales

> "I do not like that you have to press "accept" when you change the first messages shown."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

AD

Alex D.

Vice President of Technical Recruiting

> "What I love most about Text Request is that SMS messaging allows me to instantly connect with candidates and clients in just a few taps..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060459)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Additionally, since I began using Text Request nearly 2 years ago, we have never had the ability to use the "mark as paid" feature; We..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

MG

Milousa G.

Customer service representative

> "It simplifies interactions, making them more accessible, and includes automation features for responses and reminders, which save time..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

VG

Veronica G.

Customer Service Representative

> "Cannot look up messages by typing in keywords."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6538014)

GG

Greg G.

Owner-Operator

> "I love that we are able to use our landline phone number with Text Request, just as we were with Zipwhip, as we use it for sending and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

MB

Moriah B.

Client Services Director

> "Sometimes the multifactor authentication is problematic."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846)

BJ

Bryce J.

VP of Sales

> "I like how text request lets us get chat requests on the website and then takes the chat to their phone so they aren't stuck online -..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278051)

EP

Elliott P.

Sales Professional

> "The only con I can think of is that sometimes when entering a new contact, it will say there was a problem saving, but upon reloading..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004181)

AS

Autumn S.

Site Manager

> "Having an app specifically designated for client service allows me to disengage and focus on my family during off-hours without losing..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6007843)

BP

Barbara P.

Program Director

> "Some of the administrative functions are hard to navigate."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

KA

Kristen A.

General Manager

> "We love all of the features such as customized templates for easy sending and scheduled messages so we can automate important..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358643)

SC

Sean C.

Location Manager

> "Can get a little slow, occasionally you can lose your current conversation"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6573095)

ST

Sarah T.

CSR

> "Overall, Text Request has been a reliable tool for enhancing our customer communication strategies through text messaging, offering..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571)

ER

Erica R.

Recruiter

> "Unable to unsend messages send to associates"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605377)

BP

Barbara P.

Program Director

> "TR has provided an essential platform to contact our program participants and have them respond immediately. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Finally, I do wish that clients would NOT receive a text notification once their payment has been canceled as it tends to confuse..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

SF

Sarah F.

Sales

> "I like that you can put little tag color dots to keep the messages organized."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

CS

Candace S.

Safety Manager

> "I wish sharing images showed up as an image on my teams cell phone, instead it shows up as weird file they have to click."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283748)

KW

Kathy W.

Owner

> "It's so easy to use and allows me to communicate quickly and efficiently with everyone involved. Whether I’m sending reminders,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498706)

TT

Theresa T.

Human Resources Manager

> "I can't send confidential information to employees"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6567837)

DR

Decire R.

Employee Care Manager

> "It is an overall efficient, simple, and straight forward system that makes communication visible and accessible to everyone on our team."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6504597)

MY

Mikhaila Y.

Franchisee Owner

> "Especially when you are trying to fix a mistake in the text without deleting everything you've written, or when trying to copy or paste..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6157052)

EH

Errin H.

Patient Services Coordinator

> "It is helpful to have something that allows for multiple helpful features such as automatic texts reply's when out of office, and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278156)

GB

Greg B.

Director of operations

> "The Chrome extension is a bit wonky at times (only appears on one tab, missing notification chimes)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6029922)

RS

Rachael S.

Owner

> "What I really liked about it is that they offer a demo for you to look at and it allows you to talk and communicate with a specialist..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6300230)

VR

Verified Reviewer

I.T. Marketing

> "If it were to integrate with our main program we use for scheduling and routing, we'd solely use it. But our program doesn't play nice..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

AS

Austin S.

Junior Accountant

> "I love that it allows multiple users to respond to the same customers, and as a team we can keep track of who has been responded to and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191331)

VR

Verified Reviewer

Patient Care Coordinator

> "I have found the only downside is not having a 30-second delay in sending the text so you can stop it from going out to the wrong..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6229257)

GR

Gabrielle R.

Secretary

> "I do enjoy the personalization feature so each staff member can have their own account and signature to notify the clients who is..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191345)

LB

Liz B.

Broker

> "It isn't very user friendly, hard to navigate, have to go to different areas to send group messages, adding images requires text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285263)

JS

Jennifer S.

office manager

> "Text Request simplifies appointment confirmations through text messaging, allowing us to reach patients quickly and effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280319)

SF

Stephanie F.

Owner

> "We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

JK

Jessica K.

Peer Recovery Support Specialist

> "I like that numerous employees can have access to the text line from their own devices and all monitor it as we go on about our..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060954)

TL

THERESA L.

Director of Marketing

> "As a newer company, there were a lot of issues to work through in the beginning."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498635)

CF

Cynthia F.

Business Manager

> "The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362024)

SL

Stephen L.

Program Director

> "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257)

MC

Mellissa C.

Instructor

> "I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

KR

Keaton R.

New Construction Consultant

> "DLC Processing time is slower than I had hoped and they charge you 25% additional per month while you wait."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6439673)

MB

Moriah B.

Client Services Director

> "Great way to connect with clients and helps to send them review requests."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846)

AH

Alex H.

Owner

> "I hate how the system organizes texts and I cannot find the text I just sent. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268689)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

KB

Kasey B.

Claims Secretary

> "I hate that I have to click somethin in order to see the whole conversation and I hate that I am not notified when I have a message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6078562)

MM

Matthew M.

Sales

> "Helped close business on many occasions allowing me to get back with a HOT client sooner."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6590974)

TL

Tanya L.

Dispatcher

> "On the mobile app, it sometimes freezes up and I have to kill the sessions to get it to refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268955)

DD

Daniel D.

Countersales

> "Its great to have people send pictures so you don't have to give out your personal number"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605382)

GR

Gonzalo R.

Lead Instructor

> "I don't like it; the interface is so not user-friendly."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616699)

SR

Silexa R.

recruiter

> "I am able to text all the candidates I have, it is another means to reach out to them, plus the email and direct Ph calls, It is a very..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6049931)

MB

Mackenzie B.

Regional Support Specialist

> "to be honest i dont have many dislikes other than when you click on the name in a text it brings up the address book and not the text"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6006854)

TV

Tonya V.

Assistant

> "What I like most about Text Request is that I can text candidates or send a group message What without calling each person."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272908)

JL

Jaiden L.

Parts Specialist

> "Not being able to send just pictures without text in the message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6316558)

SM

Sean M.

President

> "Sharing across multiple users is very convenient! And customer service is top notch, they are very responsive."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6571967)

JH

JOSE H.

Agent

> "Using text request on the cell phone, there is usually a delay in receiving the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278640)

DA

Daniel A.

sale person

> "the google extension because i can sent message faster"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616911)

SF

Stephanie F.

Owner

> "Text Request used to alert us of incoming messages but that function stopped working."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

VT

Vimi T.

Customer Service Rep

> "Text request is great compared to another text company I used for another company, but there is always room for improvement!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6572165)

JA

Jocelyn A.

Esthetics Program Director

> "Sometimes I get replies that I'm not aware of because my staff thinks I'm messaging from my cell phone and not the app."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6050052)

MG

Milousa G.

Customer service representative

> "The app integrates well with other business tools, streamlining operations and improving customer engagement in real-time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

KF

Kayleigh F.

Case Manager

> "Our office receives spam messages often and it would be nice if we could delete the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268965)

ER

Erica R.

Recruiter

> "It’s efficient, easy to use, and perfect for maintaining clear communication with associates, whether we're working remotely or on-site."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605377)

LB

Laura B.

HR Coordinator

> "The text request mobile app KILLS my cell phone battery (android)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280437)

CW

Cody W.

Internet Sales Manager

> "An affordable alternative to many other text platforms, Text Request is bursting with features and options. While our company may not..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6142412)

KZ

Kristen Z.

Recruiter

> "Cons are that it can be a little laggy and sometimes does nto auto refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351250)

AM

Adam M.

Sales

> "The easy user interface and the ability to mass text"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6513216)

MB

Meghan B.

Director of Communications

> "Sometimes the search does not recognize numbers I have texted before."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6270879)

MC

Mellissa C.

Instructor

> "I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

SL

Stephen L.

Program Director

> "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257)

JM

Jennifer M.

Front Desk Coordinator

> "that it is very user friendly and we can customize what needs to be said"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5068067)

MS

Madison S.

CSR Agent

> "At first, I had a hard time setting up my account/account layout."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285447)

GG

Greg G.

Owner-Operator

> "The desktop browser Dashboard is very user friendly and easy to use."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

JS

Jared S.

Senior Claims Adjuster

> "Difficult to understand layout and sorting."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6049742)

BR

Brenda R.

Business Development Representative

> "The user interface is simple, well built and intuitive, people with low tech knowledge can find their way without any trouble."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4988900)

SP

Stanley P.

Owner

> "Too much on the screens"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283152)

AW

Alisha W.

owner

> "Text request integrated fairly well with MINDBODY. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4411163)

VR

Verified Reviewer

I.T. Marketing

> "We did use it for everything for a few months when our integrated option failed us."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

KR

Kyle R.

Lawn care manager

> "Integration from our old texting software to this one was nice."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4347362)

JH

Josh H.

Dispatcher

> "Our LOU EVOSUS also does not communicate/integrate well with the Google Chrome plug-in"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4371783)

JG

Jay G.

owner

> "Love the chrome integrations and ease of use"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___3464698)

JE

Jacob E.

Pharmacist in Charge

> "difficult to integrate with other software for us"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4348632)

SH

Sidney H.

Ticket Operations Manager

> "I enjoy how easy Text Request is to use on the back end."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

BP

Barbara P.

Program Director

> "Some of the administrative functions are hard to navigate."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

EM

Emerald M.

Administrative Assistant

> "has made it easy to follow up with many things"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616039)

GR

Gonzalo R.

Lead Instructor

> "I don't like it; the interface is so not user-friendly."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616699)

RP

Rachel P.

Office Manager

> "There are times when we have just a simple question or something we need to get out to a mass amount of people and this way is so..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6325661)

FN

Fred N.

manager

> "It's not user friendly and hard to navigate ."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285248)

AS

Arunha S.

Human Resources Coordinator

> "User friendly, Ease of Use, Efficiency in Communication, Automation and Templates, Integration, Analytics and Reporting."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6426897)

NL

Nancy L.

Client Care Specialist

> "Some of the function are very hard to work with."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___3464688)

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

AA

Ace A.

Owner

> "Terrible customer service. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6249300)

SH

Sidney H.

Ticket Operations Manager

> "The abilities it has to communicate with customers, track data, send detailed information is incredible."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

EH

Elizabeth H.

Shelter Coordinator

> "So far there is nothing that I have not liked about your service"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6460995)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

BB

Becky B.

Admin

> "We have had problems and not able to fix due to bad customer support"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4838850)

SM

Sean M.

President

> "Sharing across multiple users is very convenient! And customer service is top notch, they are very responsive."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6571967)

JT

Jose T.

CEO

> "Not very helpful, not customer friendly, and it’s all about the money for TextRequest"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5012555)

[View Reviews](https://www.capterra.com/p/167015/Text-Request/reviews/)

Sven S.

Prokurist

> "I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

VENUS K.

TRADER CRYPTO

> "signals. While I enjoy the interface, the number of notifications, the lack of privacy, and spam and fake accounts can be overwhelming."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7183463)

LV

Luis V.

Account Executive

> "With that being said, more tools that allow you to add more tools for task tracking or reminders would make it useful for people who like..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7160338)

Adarsh D.

Lawyer

> "The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053118)

OD

Oleg D.

PM

> "The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322)

VENUS K.

TRADER CRYPTO

> "Spam activity, lots of notifications (some of them unnecessary), and I don't like the fact that there are no limits on the number of..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7183463)

DM

Demi M.

Community Manager

> "Beyond using personnaly, Telegram is a good application for managing a community for promoting and event, crypto especially."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7162280)

MMJ

Medina- Maldonado J.

Graphic designer

> "Con about telegram is that they can block user accounts without any reason, without any warning."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462)

Sven S.

Prokurist

> "I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

DM

Demi M.

Community Manager

> "Some activities on there are not very reputable and now, Telegram is doing everything to make us pay for Premium."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7162280)

GAC

Georges Attino C.

Journaliste International Multimedia

> "File sharing is simple and does not pose too many constraints, Features such as bots or automation also offer interesting possibilities"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7145334)

IL

Ilaria L.

Assistant Reservation Manager

> "It is not as controlled as WhatsApp is and it is usually targeted by scammers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7152570)

OD

Oleg D.

PM

> "Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322)

JG

Joonas G.

Software Engineer

> "One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

VJ

Vera J.

Self owned business

> "Telegram has connected me to so many networks, people, easy access of informations, entertainment platforms, educational documents and I..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6721390)

RG

Ravina G.

Farming

> "Telegram sometimes takes up a lot of storage, and sharing large files can be tricky."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

JH

Jamie H.

Executive Vice President at FEVO

> "Telegram is a tool I use for quick communication, both internally and with external contacts when needed."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

MG

Milagros G.

Content creator and Social Media Manager

> "Also I can say not everybody uses this app, so communication still ends up split between apps"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7155874)

DS

Deisiane S.

Analyst

> "Its intuitive interface, together with the ability to send large files and create large-scale groups and channels, makes communication..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6779523)

JM

Jessieah M.

Patient Specialist

> "Finding out that your conversations are out in the open if the FEDS do get past this new ruling of allowing a back door to users..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6822980)

AZ

Augusto Z.

Developer

> "Works great for messaging and has features that really make communicating easier such as channels, threads and group topics"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051167)

NV

Naveen V.

Production Supervisor

> "Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828029)

TW

Taralee W.

Agent manager

> "Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

Nava B.

Owner

> "So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7100079)

DK

Denis K.

Translator, localizer

> "I like most about Telegram that it’s free, stable, versatile and widespread service working as both desktop program and mobile app on any..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6859703)

Nazım S.

manager

> "I can watch live broadcasts, but something needs to be done about the sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

JH

Jamie H.

Executive Vice President at FEVO

> "Group chats and file sharing are very convenient, especially when you need quick exchanges."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

JG

Joonas G.

Software Engineer

> "It feels also kinda risk to store al the data on the servers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

TW

Taralee W.

Agent manager

> "It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

LS

Ledio S.

Waiter

> "The less that i like is that you cant back up all your messagges and files, and Lack of End-to-End Encryption by Default"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

Nishant T.

Sr. Analyst

> "Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6798749)

MB

Michael B.

Self

> "They are creating a space for innocent people to BE scammed by hackers claiming to be able to reverse bans."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

KM

Kim M.

Financial Manager

> "It is a free app that runs continuously when connected to a network. "

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7152175)

Piotr M.

Founder

> "The platform's arbitrary and opaque moderation policies, especially when it comes to removing channels or restricting accounts without..."

[See full review](https://www.capterra.com/p/180347/Telegram/#GetApp___6214894)

Yatra P.

Omni Associate

> "It is almost free and the quality of messages, shared photos and videos is unmatchable."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

ENDURANCE O.

IT system and Cloud Administrator

> "Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

Portia A.

Nurse

> "It’s also useful for keeping in touch and joining communities with similar interests."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7150524)

VR

Verified Reviewer

Student Intern

> "I didn't liked the notification system of telegram , because it failed to notify me of some important messages."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6701034)

LS

Ledio S.

Waiter

> "A good app for chatting , secure app, perfect groups, public channels, file sharing, and automated bots."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

RW

Ray W.

Marketing Manager

> "There is an option for E2EE, but it's separate chat for each person, which isn't as great."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

KM

Kim M.

Financial Manager

> "Telegram is more convenient because it handles big files very well."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7152175)

AP

Absana P.

Tier III Technician

> "Customer support is also practically non-existent and takes long times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7072846)

JH

Justinemike H.

Self Services

> "I liked to use this app, specially when contacting my family and friends their seems that this app are very easy to use, and also easy to..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6771292)

MB

Michael B.

Self

> "On October 24, 2024, in the middle of a conversation with my girlfriend (yes, my real-life in person girlfriend), I was automatically..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

AA

Abby A.

Fitness Coach

> "Telegram is a new way to talk with clients by creating a channel for Direct message."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7062347)

CC

Chris C.

Project Manager

> "The stigma of the app being used for groups that try to steal information or data does give it a bad reputation."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6851307)

VR

Verified Reviewer

Data analyst

> "Fast, free, secure messaging with smooth interface, great group and channel features, cloud sync across devices"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7003093)

BB

Braydon B.

Small business owner

> "The notifications that someone in my contacts is on telegram are very frequent and not usually very helpful."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6776339)

JK

Jeff K.

Copywriter

> "Messages arrive super quickly, I can share all kinds of content, and there’s no blocking."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7015729)

HA

Hossam A.

Broker

> "The search needs to be improved, some channels and groups are allowed to join in one country and when I travel to another they are..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6318437)

IT

Isaiah T.

Owner

> "Telegram also makes it easy to download files and pictures previously shared in the chats, starting from the beginning of the chat, not..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6753408)

MD

Maryam D.

Coordinator

> "Telegram does not have video or phone conferencing options."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6868448)

PG

Parsa G.

Sr AI Analyst

> "So many features, easy to use, most of features are free and amazing for different types of communication."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7165690)

Yatra P.

Omni Associate

> "I never used customer support and never faced any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

PZ

Phyo Z.

Web Developer

> "I like the most about Telegram because it is simple and easy to use, encryption privacy and security, can delete message both sender and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

BB

Bronwyn B.

Lab technician

> "Sometimes the notifications dont come through for certain channles."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6858673)

Sven S.

Prokurist

> "elegram is extremely easy to use and offers a clean interface that makes messaging straightforward."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

EA

Edson A.

Gerente

> "There is a lack of marketing promotion in Brazil so that more people know about the application."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6703795)

YG

Yassine G.

Salesman

> "I like the ability to search for groups that meet my needs, all I’ve been search I found it through telegram groups"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6797727)

Nazım S.

manager

> "There's a lot of sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

ES

Enish S.

Project Manager

> "Customizable themes, bots, and multi-device support further enhance the user experience."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6599358)

RG

Ravina G.

Farming

> "I find it a bit complicated at times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

Breanna G.

Program Director

> "Great for professional team communication because it's encrypted.. Never encountered any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7065996)

BA

Brown A.

Staff Nurse

> "However they need to work on its security as it is a home for scammers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

LV

Luis V.

Account Executive

> "Telegram is so efficient to keep in touch with my sales team."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7160338)

HW

Heather W.

Owner

> "To me it’s a little shady like why would you need a second messaging app."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6690031)

Archana B.

Bi

> "Rich features including large group cap, customizable themes/stickers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751)

CA

Cleiton A.

Gerente

> "Not very popular in some regions which can limit contacts, weak in audio and video tools, has a lot to improve"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6132808)

RW

Ray W.

Marketing Manager

> "File and photo sharing has a variety of upload and edit options, which is nice."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

AW

Anderson W.

Medical doctor

> "Security is not really guarantee as it serves as home for scams"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828707)

MMJ

Medina- Maldonado J.

Graphic designer

> "It delivers messages on time."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462)

Aditya S.

Test Engineer

> "Customer support as not as good as compared to other similar apps"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6677193)

PZ

Phyo Z.

Web Developer

> "I can easily clean my storage usage and can link multiple devices."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

SS

Santhoshkumar S.

Quality engineer

> "The server-side of Telegram is not open source, which may be a concern for users who prioritize open-source applications."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6019999)

RA

Rachel A.

Learning and Development Consultant

> "Telegram facilitates communication across my community in a consistent and engaging way. Where my community has different devices and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6106106)

BA

Brown A.

Staff Nurse

> "It serve as a home for scammers"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

PW

Parker W.

Teacher

> "The one thing I liked most about Telegram is the chat window where you can talk to people who share the same interests. "

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6747433)

Komi A.

Finance agent

> "The software use to dowload every kind of files in groups without my authorisations and i dislike it."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___5062939)

VR

Verified Reviewer

Marketing Specialist

> "first messaging system . and good for team communication."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7145977)

VR

Verified Reviewer

Owner and teacher

> "The performance can take a hit as soon as I open the app which can be quite frustrating especially when in a hurry."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6287248)

Sven S.

Prokurist

> "elegram is extremely easy to use and offers a clean interface that makes messaging straightforward."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

VR

Verified Reviewer

Technical Administrator

> "Interface does seem a little outdated and could do with a refresh for ease of navigation"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4027648)

OK

Omar K.

Fulfillment Specialist

> "The thing I like most about telegram is that it is compatible with a lot of interfaces and browsers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658228)

VR

Verified Reviewer

Social Worker

> "In general, I don't like the interface of the application and I think it is not easy compared to the ease of use that other applications..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___3847140)

AL

Audrey L.

Freelancer

> "This software has a simple interface, fast performance, is lightweight on the device, and is freely available for instant communication..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___3226373)

Sarwat Mahdi H.

Social Media Manager

> "The user interface is very boring and dull."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4077269)

EE

Eslam E.

data intry

> "Additionally, Telegram's clean and user-friendly interface, as well as its fast and reliable performance, are also popular among users."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4632211)

CS

Carole S.

photographer

> "UI is cumbersome."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___3940602)

EE

Eslam E.

data intry

> "Many users appreciate the app's customizable notification system, advanced privacy and security options, support for large files and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4632211)

NvI

Nagarajan vaidyanathan I.

Human Resources / Document controller

> "Privacy limited support from customer care, Telegram allows the creator and integration of third party bots which can be potential..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4870889)

VR

Verified Reviewer

digital marketer

> "Telegram gives us an open API and source code for free. If I know a friend's username, I can find them easily."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4396476)

JC

Jeremiah C.

grad student

> "certain times due to the messages being delivered late it can be frustrating to use the integrated IFTTT service. but I wouldn't think of..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___2520399)

Eric lionel Z.

CEO

> "the sharing of heavy files on telegram is a good thing the absence of publicity the speed of the exchanges also I like the fact of being..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___3604462)

Matteo R.

Motion Designer Freelance

> "Great integration, but sometimes Desktop Applications lacks few optimization and functions."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___2878984)

SS

Stella S.

Owner

> "The program integrates well with my contacts list and tells me when someone on my list has started using Telegram so I can message them..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___3223738)

Nazım S.

manager

> "There's a lot of sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

PW

Parker W.

Teacher

> "Telegram is very user-friendly and you can easily find other users that are interested in the same activities."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6747433)

RG

Ravina G.

Farming

> "I find it a bit complicated at times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

JH

Jennifer H.

Managing Paralegal

> "It was simple to navigate and easy to use."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7073250)

JL

Jaimy L.

Data scientist

> "However, the UI feels a bit flimsy sometimes and I get approached by strangers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6158477)

Yatra P.

Omni Associate

> "Telegram is a really good app and it is very easy to use."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

VR

Verified Reviewer

Blogger

> "Not as popular as WhatsApp:- Telegram is not as popular as WhatsApp, so you may have a hard time convincing your friends and family to..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4846860)

Yatra P.

Omni Associate

> "This app is easy to function and the quality is superb."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

AP

Absana P.

Tier III Technician

> "Customer support is also practically non-existent and takes long times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7072846)

LV

Luis V.

Account Executive

> "Telegram is so efficient to keep in touch with my sales team."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7160338)

Yatra P.

Omni Associate

> "I never used customer support and never faced any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

RpS

Rohit pratap S.

manager

> "Amazing and best in the industry, i am using this software from many years ,always support me to generate new business and makes my..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___5054992)

EA

Edson A.

Gerente

> "There is a lack of marketing promotion in Brazil so that more people know about the application."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6703795)

Breanna G.

Program Director

> "It's free to use, never had a need for customer support."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7065996)

Aditya S.

Test Engineer

> "Customer support as not as good as compared to other similar apps"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6677193)

[View Reviews](https://www.capterra.com/p/180347/Telegram/reviews/)

## User interface

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

4.63 (1,193)

[Telegram](https://www.capterra.com/p/180347/Telegram/)

4.66 (6,437)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Text Request

Top features

19/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Communications Strategy Development
-   Compliance Management
-   Content Management
-   Create Content
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbound Identification
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Channel Coverage
-   Multi-Language
-   On-Demand Communications
-   Open Listening
-   Personalization
-   Physical Media
-   Regulatory Compliance
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/167015/Text-Request/#features)

Telegram

11/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Communications Strategy Development
-   Compliance Management
-   Content Management
-   Create Content
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbound Identification
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Channel Coverage
-   Multi-Language
-   On-Demand Communications
-   Open Listening
-   Personalization
-   Physical Media
-   Regulatory Compliance
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/180347/Telegram/#features)

### Recognition

No recognitions have been awarded to Text Request

Telegram is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Text Request

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Telegram

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Text Request

-   By Text Request
-   Located in United States
-   Founded in 2014

Telegram

-   By Telegram Messenger
-   Located in Afghanistan
-   Founded in

## Popular Comparisons

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

$47.99/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Contact vendor for pricing

Price

$4/month

4.6

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-180347/Microsoft-Teams-vs-Telegram)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,063)](https://www.capterra.com/p/180348/Viber/reviews/)

$47.99/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167015-180348/Text-Request-vs-Viber)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-180347/Slack-vs-Telegram)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (673)](https://www.capterra.com/p/141842/Weave/reviews/)

$47.99/month

Price

$199/month

4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-167015/Weave-vs-Text-Request)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-180347/Connecteam-vs-Telegram)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$47.99/month

Price

$69/month

4.5

Features

4.3

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-167015/Bitrix24-vs-Text-Request)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180347-247901/Telegram-vs-Google-Workspace)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Wati](https://www.capterra.com/p/204314/WATI/)[4.58 (207)](https://www.capterra.com/p/204314/WATI/reviews/)

$47.99/month

Price

$59/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167015-204314/Text-Request-vs-WATI)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,394)](https://www.capterra.com/p/175800/Chat/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-180347/Chat-vs-Telegram)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Podium](https://www.capterra.com/p/164285/Podium/)[4.25 (526)](https://www.capterra.com/p/164285/Podium/reviews/)

$47.99/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164285-167015/Podium-vs-Text-Request)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Contact vendor for pricing

Price

$6/month

4.6

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-180347/Google-Hangouts-vs-Telegram)