# Compare Text Request vs Whistle Messaging 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Text Request and Whistle Messaging based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/167015-181980/Text-Request-vs-Whistle

---

# Text Request vs Whistle Messaging Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Text RequestWhistle Messaging2/4 selected

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.7 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

[## Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

MG

Based on [1,193 reviews](#user-reviews)

Positive

1,111

Neutral

64

Negative

18

[## Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.7 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

Starting Price

$60.00

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

LN

MR

SM

Based on [132 reviews](#user-reviews)

Positive

126

Neutral

6

Negative

0

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,875 reviews from customer communications management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

SMS Messaging

4.7

Email Management

NA

Social Media Integration

NA

Customer Database

NA

Chat/Messaging

4.6

\--%Fit

Missing features

Feature ratings

SMS Messaging

NA

Email Management

NA

Social Media Integration

NA

Customer Database

NA

Chat/Messaging

4.4

User satisfaction

User satisfaction

4.6

User reviews[1,193](https://www.capterra.com/p/167015/Text-Request/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[132](https://www.capterra.com/p/181980/Whistle/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$60Per Feature, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Businesses that need a better way to connect with customers and employees.

Best for

Whistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide with instant integrations, fully automated messaging, task management, marketing features & more.

## User reviews

Pros & cons

MG

Milousa G.

Customer service representative

> "It simplifies interactions, making them more accessible, and includes automation features for responses and reminders, which save time and boost..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

MC

Mellissa C.

Instructor

> "I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

KA

Kristen A.

General Manager

> "We love all of the features such as customized templates for easy sending and scheduled messages so we can automate important reminders. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358643)

TC

Tim C.

Instructor

> "The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605356)

ST

Sarah T.

CSR

> "Overall, Text Request has been a reliable tool for enhancing our customer communication strategies through text messaging, offering solid support and a..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571)

VR

Verified Reviewer

I.T. Marketing

> "If it were to integrate with our main program we use for scheduling and routing, we'd solely use it. But our program doesn't play nice with others, so..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

CC

Cheri C.

Member Advocate

> "Not sure if it is Text Request itself or my company, but my messages get lost in my co-workers due to our organization's size."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6500349)

CN

Christoffer N.

Technician

> "I use text request for work and I like the templates that we have saved so I don’t have to type out the same message over and over again every day"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6580437)

KR

Keaton R.

New Construction Consultant

> "DLC Processing time is slower than I had hoped and they charge you 25% additional per month while you wait."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6439673)

CL

Catherine L.

Veterinarian

> "This saves us countless hours, and allows us to rapidly give simple results, reminders and check on clients after visits."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6542687)

SS

Stephanie S.

Owner and boxing trainer

> "Biggest problem is that new texts do not appear on screen when I’m at my computer. And the re-sorting of texts, lack of indication of new or unread, no..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004114)

CF

Cynthia F.

Business Manager

> "The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362024)

MM

Marilee M.

clinical support specialist

> "took awhile to figure out how to save document/image sent by text req to pt chart."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618734)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "For all of the benefits of Text Request, I have found that the platform often lags or becomes unusable; There are often errors loading or sending..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

MG

Milousa G.

Customer service representative

> "The app integrates well with other business tools, streamlining operations and improving customer engagement in real-time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

KZ

Kristen Z.

Recruiter

> "Cons are that it can be a little laggy and sometimes does nto auto refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351250)

SH

Sidney H.

Ticket Operations Manager

> "The abilities it has to communicate with customers, track data, send detailed information is incredible."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

AR

Abby R.

Sales Support

> "Not able to color coordinate the squares of different messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616037)

DD

Donna D.

Manager

> "We like being able to text our customers and use our business phone number so all employees can see and help our clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351528)

MG

Milousa G.

Customer service representative

> "Additionally, pricing may be a concern for smaller businesses, as the cost can add up depending on usage."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

AA

Allison A.

Managing Director

> "I also really love that its set up to mark messages as resolved/unresolved versus read and unread, so that the things that still require attention..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6607704)

AW

Alma W.

collections

> "some of them don't have name ID you have to search by phone number."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6486054)

ES

Emily S.

People Services Specialist

> "I love that Text Request gives you the ability to communicate with all necessary employees through one single platform."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6576471)

VR

Verified Reviewer

I.T. Marketing

> "We did use it for everything for a few months when our integrated option failed us."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

DW

Dipanshu W.

Customer Service Representative

> "Many customers don't pick up the call because of their work, but they love when we send them text messages, it helps save their time and ours too."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6444915)

TH

Trae H.

Coach

> "Names are being messed up when sending out texts, mixing up contacts"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473059)

AE

Ann E.

VIce President

> "Our employees are much more responsive to us and we love having the option to attach images or documents to texts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351294)

LP

Liz P.

Client Care Representative

> "Picture attachment size is not big enough/cannot see videos"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6465468)

BP

Bhumiben P.

Clinical Manager

> "Its very convenient for our patients to use it to inform us about their schedule and if there is any change in their schedule."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398286)

AB

Ashlyn B.

Dumpster Consultant

> "It gets very laggy sometimes, and there is no way to translate languages"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392385)

CD

Chrystina D.

Patient Services Coordinator

> "I really like the group message and schedule ahead feature because it allows me to easily schedule appointment reminders for patients that are booked..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191337)

SF

Sarah F.

Sales

> "I do not like that you have to press "accept" when you change the first messages shown."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

SR

Sydney R.

Vet Receptionist

> "I love the ability to schedule messages and use templates for reaching out to clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6582860)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Additionally, since I began using Text Request nearly 2 years ago, we have never had the ability to use the "mark as paid" feature; We simply receive..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

AD

Alex D.

Vice President of Technical Recruiting

> "What I love most about Text Request is that SMS messaging allows me to instantly connect with candidates and clients in just a few taps on my pc."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060459)

VG

Veronica G.

Customer Service Representative

> "Cannot look up messages by typing in keywords."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6538014)

CH

Cayla H.

Front Desk

> "Our patients find it especially helpful so that they can easily text us instead of calling if we are all busy on the other line"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6334902)

HR

Hannah R.

RN

> "I don't like the dashboard set up and that messages don't drop off once completed."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6342713)

GG

Greg G.

Owner-Operator

> "I love that we are able to use our landline phone number with Text Request, just as we were with Zipwhip, as we use it for sending and receiving..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

MB

Moriah B.

Client Services Director

> "Sometimes the multifactor authentication is problematic."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846)

DR

Daniela R.

Human Resources

> "It is effective to edit contact names and get a notification on the Text Request that says "NEW MESSAGE" so I can communicate with new hires in a..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4879448)

EP

Elliott P.

Sales Professional

> "The only con I can think of is that sometimes when entering a new contact, it will say there was a problem saving, but upon reloading the page the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004181)

BJ

Bryce J.

VP of Sales

> "I like how text request lets us get chat requests on the website and then takes the chat to their phone so they aren't stuck online - the conversation..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278051)

HO

Hannah O.

Managing Director

> "There seems to be a delay in receiving texts sometimes."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473267)

AS

Autumn S.

Site Manager

> "Having an app specifically designated for client service allows me to disengage and focus on my family during off-hours without losing touch with my..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6007843)

BP

Barbara P.

Program Director

> "Some of the administrative functions are hard to navigate."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

BP

Barbara P.

Program Director

> "TR has provided an essential platform to contact our program participants and have them respond immediately. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

SC

Sean C.

Location Manager

> "Can get a little slow, occasionally you can lose your current conversation"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6573095)

SF

Sarah F.

Sales

> "I like that you can put little tag color dots to keep the messages organized."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

ER

Erica R.

Recruiter

> "Unable to unsend messages send to associates"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605377)

KW

Kathy W.

Owner

> "It's so easy to use and allows me to communicate quickly and efficiently with everyone involved. Whether I’m sending reminders, updates, or answering..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498706)

HP

Holly P.

Licensed Veterinary Technician

> "Sometimes I don't get notifications until 20-45 minutes after the message says it originally sent; making for delayed responses to clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4903582)

HD

Hazel D.

Owner

> "It really helps to confirm appointments and other issues that need attended to immediately."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351761)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Finally, I do wish that clients would NOT receive a text notification once their payment has been canceled as it tends to confuse people; I would..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

DR

Decire R.

Employee Care Manager

> "It is an overall efficient, simple, and straight forward system that makes communication visible and accessible to everyone on our team."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6504597)

CS

Candace S.

Safety Manager

> "I wish sharing images showed up as an image on my teams cell phone, instead it shows up as weird file they have to click."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283748)

EH

Errin H.

Patient Services Coordinator

> "It is helpful to have something that allows for multiple helpful features such as automatic texts reply's when out of office, and saving contacts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278156)

TT

Theresa T.

Human Resources Manager

> "I can't send confidential information to employees"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6567837)

RS

Rachael S.

Owner

> "What I really liked about it is that they offer a demo for you to look at and it allows you to talk and communicate with a specialist one and one and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6300230)

MY

Mikhaila Y.

Franchisee Owner

> "Especially when you are trying to fix a mistake in the text without deleting everything you've written, or when trying to copy or paste something. But..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6157052)

CB

Carmen B.

PSC

> "There are not always times that patients can pick up a call during the day, so the text makes it much easier on everyone!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6334861)

GB

Greg B.

Director of operations

> "The Chrome extension is a bit wonky at times (only appears on one tab, missing notification chimes)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6029922)

CA

Connie A.

Center Director

> "I like the scheduling texts ahead of time and the opt out feature."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6380036)

VR

Verified Reviewer

Patient Care Coordinator

> "I have found the only downside is not having a 30-second delay in sending the text so you can stop it from going out to the wrong person etc."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6229257)

AS

Austin S.

Junior Accountant

> "I love that it allows multiple users to respond to the same customers, and as a team we can keep track of who has been responded to and taken care of."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191331)

CR

Carla R.

Director of Education

> "The search bar does not work properly. When you click on it and try to type, you get knocked out of the search box. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5019924)

ST

Sarah T.

CSR

> "The platform's user-friendly interface made it easy for me to manage and send text messages effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571)

LB

Liz B.

Broker

> "It isn't very user friendly, hard to navigate, have to go to different areas to send group messages, adding images requires text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285263)

GR

Gabrielle R.

Secretary

> "I do enjoy the personalization feature so each staff member can have their own account and signature to notify the clients who is reaching out and when."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191345)

CG

Chelsea G.

Administrative Assistant

> "A lot of clients have a full inbox or receive so many phone calls per day that it is hard to keep up with."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4988748)

MG

Milousa G.

Customer service representative

> "Text Request is an excellent app for enhancing customer communication through text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

SF

Stephanie F.

Owner

> "We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all over again."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

HO

Hannah O.

Managing Director

> "Ease to access online for business purpose and not using personal devices while being able to share between team members without losing the..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473267)

TL

THERESA L.

Director of Marketing

> "As a newer company, there were a lot of issues to work through in the beginning."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498635)

JS

Jennifer S.

office manager

> "Text Request simplifies appointment confirmations through text messaging, allowing us to reach patients quickly and effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280319)

SL

Stephen L.

Program Director

> "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257)

JK

Jessica K.

Peer Recovery Support Specialist

> "I like that numerous employees can have access to the text line from their own devices and all monitor it as we go on about our workdays."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060954)

EM

Emily M.

Recruiter

> "The lack of message thread where I have to click the name after a text to see the thread."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4988859)

[View Reviews](https://www.capterra.com/p/167015/Text-Request/reviews/)

LN

Luciano N.

Senior Film Technician

> "Starting price is good value for money if needed on a small scale"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___7156736)

LN

Luciano N.

Senior Film Technician

> "Mobile app can sometimes glitch or crash and user support can be unresponsive occasionally. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___7156736)

MR

Manuel R.

Front Office Manager

> "I like being able to send out pre-arrival messages to all guest checking into my property and being able to chat with my team/guests through whistle..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3305728)

CK

Carol K.

Owner

> "The issues were only acknowledged after we invested our time to test, troubleshoot, provide screenshots and documentation. Despite their promises to..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303038)

SM

Sonya M.

Hotel Owner

> "The demo and tool was great compared to Akia. But wow what a difference in the onboarding."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___6259117)

CS

Corey S.

General Manager

> "Unfortunately, like an unsure but capable new employee, it is constantly looking for approval before providing the correct answer it already knew."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3562915)

AM

Andrew M.

General Manager

> "Sends a friendly reminder to our guests about their stay in case something happened and they forgot to cancel, which then allows us to provide better..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3316251)

CK

Carol K.

Owner

> "Whistle Messaging is a helpful tool when it's working but bugs in the software have repeatedly caused user frustration and required considerable time..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303038)

JS

Jan S.

Owner/Innkeeper

> "This has freed me up to not only not have our guests text me on my private phone, but I use the automated messages and now feel great knowing they..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322622)

CS

Corey S.

General Manager

> "Doesn't save much time if I have to "ok" everything that I already told it to say..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3562915)

LN

Lindsey N.

Marketing Director

> "The automations that we were able to set up help us to communicate with our guests without adding more to our staffs workload."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2900954)

SW

Sandy W.

Owner

> "It is frustrating that hitting the 'return' button automatically sends your comment to the guest, even though there is a 'send' button at the bottom...."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2698879)

DS

David S.

General Manager

> "Our guests are able to text us and not have to use a random number, we can send them post stay review questions, they can purchase mini bar items..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668821)

BC

Brendan C.

Marketing Manager

> "I don't like that we can't send direct photos anymore."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322438)

CG

Carolina G.

Innkeeper

> "It had helped us to task projects and keep updated with communications to guests and staff."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3309439)

JS

Jan S.

Owner/Innkeeper

> "Also, I have not figured out how to see all the guests who are checked in that I am communicating with."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322622)

MB

Michelle B.

Digital Marketing Manager

> "It gave us an easy way to communicate with guests using texting, as well as an easy way to answer potential guests via our website chatbot. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668371)

LF

Lindsey F.

Revenue Manager

> "This makes it difficult for everyone involved to stay up on messages without causing our front desk to miss the message because notifications cease."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667742)

AG

Aidan G.

Guest Experience Manager

> "Having easy access to message guests, giving them the option to respond at their convenience."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301771)

MB

Mackenzie B.

General Manager

> "There have been several occasions where I have missed an important notification because it was already read and not translated to me by my team as..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669259)

KG

Kimberly G.

Director of Front Office

> "The text messaging option is helpful for responding to guest requests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3318651)

CW

Carolyn W.

Operations Manager

> "I have also noticed that sometimes a message gets sent to multiple guests, when it is intended for only 1 person, which can be inconvenient."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668134)

LT

LaShonda T.

AGM

> "It allows me to communicate with the guest any time that's needed."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3309904)

EB

Erin B.

Operations Supervisor

> "Some rooms numbers don't associate with right profile, can message wrong guests unless it is caught by user"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679624)

ESF

E Scot F.

Innkeeper / Owner

> "We also love the automated review requests based on their response—the AI that is built in has increased the percentage of reviews we get by over..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2720507)

SM

Samantha M.

Guest Experience Officer

> "We're still struggling with some areas of implementation."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322344)

TP

Tania P.

General Manager

> "The Automatic responses set up in the system also helped to answer the everyday questions of Guests without us having to repeat the same information..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2704126)

JM

Jessica M.

Owner

> "Also, please stop censoring names like "Dick"."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301865)

LD

Larry D.

Owner

> "Whistle's texting communication actually enhanced guest satisfaction by providing them a convenient method to feel connected on their own terms..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2681639)

DM

Dan M.

General Manager

> "Having been with a previous texting service that was more expensive and less functional, we could not be more pleased with the Whistle product and..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667871)

MT

Martin T.

owner

> "Integrating this with our hotel software was easy and simple. But the fact that this allows us to now have contactless check-ins to our hotel, has..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2690366)

MR

Marlee R.

Manager

> "I find it difficult to make the texts look good without proper spacing."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679399)

SP

Scott P.

Manager

> "Automation of our welcome messages to guests is a huge time saver"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303531)

KA

Kyla A.

Office Manager

> "In this continued pandemic, guests are constantly cancelling and moving their reservations. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669196)

NC

Noah C.

Front Desk

> "It is easy to communicate with the guests and Alerts are clearly displayed on the computer via email."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301621)

MO

Michael O.

General Manager

> "Sometimes the notification tones are annoying and too frequent."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667900)

LH

Lori H.

Manager

> "I like that we can communicate by text to our guests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3315920)

RS

Randy S.

Hotel operations manager

> "For some reason I can not even find out how to create or change the templates we use."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2670229)

AS

Amanda S.

Front Desk Supervisor

> "It gives our guests an easy option of contacting our staff members and we are able to easily navigate throughout the system."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669172)

ED

Erika D.

General Manager

> "I'm also a little nervous implementing the survey feature for our guests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679901)

TT

Thomas T.

lodging manager

> "integration with our PMS and keyless locks, very simple to get started."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322626)

MG

Maengel G.

Front Office Manager

> "The notification sound gets a little annoying but we just silence if needed."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668105)

[View Reviews](https://www.capterra.com/p/181980/Whistle/reviews/)

## User interface

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

4.63 (1,193)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)

4.68 (132)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Text Request

Top features

19/36

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Content Management
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Language
-   On-Demand Communications
-   Personalization
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/167015/Text-Request/#features)

Whistle Messaging

14/36

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Content Management
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Language
-   On-Demand Communications
-   Personalization
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/181980/Whistle/#features)

### Recognition

Text Request is recognized as a top-rated tool in 4 Capterra Shortlist reports

Whistle Messaging is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Text Request

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Whistle Messaging

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Text Request

-   By Text Request
-   Located in United States
-   Founded in 2014

Whistle Messaging

-   By Whistle Messaging
-   Located in United States
-   Founded in

## Popular Comparisons

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[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

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[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

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4.5

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4.6

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4.6

[View full comparison](https://www.capterra.com/compare/102188-181980/LiveAgent-vs-Whistle)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

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$59/month

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4.5

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4.6

4.6

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[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

vs

[Intercom](https://www.capterra.com/p/134347/Intercom/)[4.50 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

$60

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$39/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/134347-181980/Intercom-vs-Whistle)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

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[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

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4.5

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4.3

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/113540-181980/Bitrix24-vs-Whistle)

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vs

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$59/month

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4.5

4.6

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