# Compare Text Request vs Tremendous 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Tremendous and Text Request based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/167015-197141/Text-Request-vs-Tremendous-Rewards --- # Tremendous vs Text Request Features and Cost Comparison Last updated July 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TremendousText Request2/4 selected [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.8 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) [## Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.8 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.9 Customer Service 4.7 Reviews Sentiment Based on [509 reviews](#user-reviews) Positive 502 Neutral 1 Negative 6 [## Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment MR Based on [1,193 reviews](#user-reviews) Positive 1,111 Neutral 64 Negative 18 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 797 reviews from customer engagement software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Email Management 4.5 Content Management NA Real-Time Data 4.5 Social Media Integration NA Engagement Tracking 4.6 \--%Fit Missing features Feature ratings Email Management NA Content Management NA Real-Time Data 3.7 Social Media Integration NA Engagement Tracking NA User satisfaction User satisfaction 4.8 User reviews[509](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.6 User reviews[1,193](https://www.capterra.com/p/167015/Text-Request/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $59Flat Rate, Per Month - Free version - Free trial Best for Best for Tremendous makes it easy to incentivize and reward employees, customers, and partners with gift cards, prepaid Visa cards, cash, and more. Best for Businesses that need a better way to connect with customers and employees. ## User reviews Pros & cons AJ Abygail J. Operations and Client Success Coordinator > "The tracking dashboard lets us see exactly when a client opens the email and redeems their reward, which gives our team great visibility." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7162034) HS Heather S. Research Associate > "Some participants have complained about how it costs money to do the immediate bank transfer but I understand how in order for this platform to be free to users, they can..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7158872) JH Jennie H. Commission Specialist > "Their team has been so helpful with our integration process and helped us each step of the way, answering questions, providing helpful docs, and meeting with us to ensure..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7134300) TC Tracy C. Sr. Product Manager > "Recipient sometimes worry it's phishing, and it requires me to personally send an email before the Tremendous card to let them know it's an actual gift card." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7102642) VR Verified Reviewer cofounder > "The sheer variety of payout options from international gift cards to direct bank transfers means our members and ambassadors always find an option that works for them,..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7118659) AJ Abygail J. Operations and Client Success Coordinator > "There is very little to dislike, but the initial setup for bank/ACH funding takes a bit of time due to their security verification steps (which is understandable but can..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7162034) Blas P. Sales Enablement Leader > "There are many brands and companies available, and if a specific option isn’t available in a certain country, users can still redeem their reward through a prepaid card that..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7149695) VR Verified Reviewer Account Executive > "Initially the verbiage on some of our campaigns was too specific and I accidentally sent out a reward that had verbiage around a sales incentive instead of what the reward..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7097887) AJ Abygail J. Operations and Client Success Coordinator > "The platform is incredibly intuitive, making it seamless to upload a list of referral partners, fund the account, and blast out rewards in batches." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7162034) CS Cassidy S. HR ADMIN > "I can't really tell if my employees have clicked the link to redeem the rewards which makes it tough when they say they didn't get it but customer service tells me they did...." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7049785) VR Verified Reviewer Student Researcher > "The portal screen shows a clean layout of billing vs home, and the option to include other members of your team is useful." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7154711) SN Sean N. Market Research Associate > "we were having issues with people signing up to complete surveys for amazon cards but wouldnt follow through. since switching to tremendous, we've already had a few takers..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7157505) VR Verified Reviewer Associate Director, Evaluation > "For my work, I need to semi-regularly send out gift cards to a list of recipients, and Tremendous makes it easy to select the type of reward, edit campaign materials, manage..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7073685) AC Arthur C. Senior Associate > "It can be a little bit cumbersome to first figure out where to go to add money, and I had some difficulty with the email vs webpage view when trying to send out my rewards,..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7053692) CM Crystal M. Recruitment Coordinator > "The recipients have reported there is a speedy delivery and have often mentioned they received the reward within minutes, ease of redemption by syncing with wallets or..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6864999) Wilson B. CEO > "I couldn't find a way to know if the audiences who received the coupon code has received the email, have they opened it, have they claimed it, if not claimed will they..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7076144) SA Sylvain A. User Experience researcher > "From a workflow full of amazon giftcards bought one by one, with all impediments linked to international buys depending participant's country, we switched to Tremendous with..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6881837) Pamela W. Assistant Professor > "Tremendous does not seem to have a way to monitor acceptance of the gift cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7084140) Aaron W. Strategy Director > "Integrations like Zapier significantly reduce manual work and streamline internal workflows. While there are some limitations around customization, the platform has been a..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7065418) KK Karin K. Lifecycle Marketing Specialist > "There’s a 3% fee when using a credit card for payments, which adds up over time. While linking a bank account avoids the fee, our company is limited to using credit cards,..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6850691) ME Mohamed E. Co·founder > "The API integration is also excellent, it allows us to automate reward processing directly from our platform which saves a lot of time and reduces manual work." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7065465) VR Verified Reviewer Marketing Director > "I've also had an issue with a recipient not receivig the correct amount after currency exchange." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) EK Ensign K. Assistant Controller > "This is going to make the recipient experience far more enjoyable and interactive while resolving the serious issues in accounting and payroll reporting that we previously..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083478) VR Verified Reviewer User Researcher > "My only problem with Tremendous is that I think the reward and order history can be displayed better." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7175559) SG Stephen G. Account Executive > "Simple setup, fast payouts, flexible reward options, transparent pricing, and dependable customer support." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7100508) Manu A. Growth Marketing > "To be honest, the only thing I didn’t like is that before finding them through a referral, I searched for this solution on Google and couldn’t find them." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087695) Valeria L. account manager > "Tremendous has helped simplify the reward-distribution process and reduced the manual workload significantly. Once everything is set up, the platform works reliably, and..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7056445) Christina H. Marketing Operations Coordinator > "You also can't utilize auto-reload for funds unless you're sending at least $5k." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7158723) AS Adrie S. Content lead > "On top of that, the reporting tools give clear visibility into engagement and redemption, making it simple to measure success and optimize for future efforts." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7047502) SC Steve C. Senior Sales Manager > "Sometimes it seems like it takes a lot of clicks to just send a gift card." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7116159) Manu A. Growth Marketing > "He also cleared up a few questions I had, and by the same day I was already able to start the whole process, add funds, and begin sending gift cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087695) VR Verified Reviewer Sr SDR > "We have a card on file but we get charged a fee every time we send a gift." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7093959) Portia A. Nurse > "Sending and receiving rewards is really quick, and I like that there are different payout options like gift cards or bank transfer." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7138005) Lindsey M. Talent Partner > "The ability to pay into the wallet with currencies other than USD is incoming but it is really the only downside right now." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7062532) VR Verified Reviewer Program Manager > "The ability to track and separate campaigns has been especially helpful for staying organized and meeting reporting requirements." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7114086) Blas P. Sales Enablement Leader > "It took some time to fully understand how credit loading and reward distribution work." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7149695) SG Sarah G. Senior Professional Research Assistant > "It looks good, I love that you can 'brand' your campaigns so that every time you send a payment for that project it is visually associated for the recipient." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7177026) ME Mohamed E. Co·founder > "Fees can be a little high and currently credit card funding to load balances isn’t available in our account." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7065465) VR Verified Reviewer Chief of Staff > "Tremendous has been very easy to use, offers great products across global markets and allows for a lot of customization so that we can brand our rewards with our company..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7094001) Iva C. Managing Director > "The only downside is that it can take a little time to get familiar with all the features if you’re new to the platform. And pending approval for the incentives could take a..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7059301) FG Fe G. Senior UX Researcher > "I also appreciate the strong security features, smooth user interface, and the clear user access and team management options that make collaboration simple and secure." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7043961) BC Brittany C. Head of Operations and Field Support > "You are unable to see when they actually redeem the card. Once its been sent/delivered, you are unable to see what they actually selected and if they have redeemed." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6508090) Jack A. Brand and Commercial Marketing Lead > "Also, having the comms branded and managed directly in the platform saves a good amount of work on our side - so it's all pretty seamless." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7119389) VR Verified Reviewer Demand Generation > "For example, it ended up taking a while to get funds transferred to my account." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7129114) Imre Gabor H. Assistant Director of Experiential and Global Learning > "The distribution option is very handy, I appreciated the option to upload my recipient list as a CVS as I had many." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7117441) VR Verified Reviewer Marketing Director > "Ugly = Support dealing with an issue of a recipient receiving a lower amount than I have been charged." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) TH Tommie H. User Experience Researcher > "Tremendous provides when dealing with larger-scale projects, making it very efficient to send incentives to many different people at once." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7106453) VR Verified Reviewer Clinical Research Strategy Lead > "I find it a bit confusing sometimes where the money goes when participants don't redeem their gift cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6867682) VS Victoria S. Project Support > "We have also recently discovered another useful feature that is valuable in our industry - "fraud review", which means that some respondents won't receive their rewards..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7050272) JS John S. Director Operations Optimization > "There's nothing more deflating than having to figure out a broad-base user-facing website." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7137681) VR Verified Reviewer Account Executive > "Not only that but the Accounting side of things is way more simple and easier to track back to individual clients. If you offer rewards or incentives to your teams or..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7097887) El H. Senior Technical Writer > "We were struggling to get gift cards out in a timely manner due to multiple people involved, credit card permissions, and vacations." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6515001) Manu A. Growth Marketing > "They provide ready to use templates, so you can simply upload your logo and send them out." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087695) Macarena A. Key Account Manager > "Reward tracking is quite basic and only shows the status up to “delivered.”" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7067618) LB Lydia B. Research Specialist > "We can send things to them easily and quickly, and our older participants can navigate the site." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7114134) JKH Janeen Kate H. Workplace Experience Specialist > "I found that location-based restrictions on some rewards made it less flexible for global use." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6864721) Kristina Ž. Project Manager > "I can get around easily, as it sticks to the main things you need when sending or checking the status of rewards - it's not too crowded, which I appreciate" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7149203) VR Verified Reviewer Marketing Director > "This is ongoing via the Support function and proving difficult so far." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) AK Amanda K. Onboarding > "It is an amazingly fast way to send gift cards out and letting people pick what they want." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7107716) CB Cynthia B. Client Care Representative > "Tracking the use of thousands of clients is a bit tricky as we can only send rewards and check little data." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6645934) VR Verified Reviewer Marketing Director > "Good = ability to send globally and variety of options available for recipients to choose from." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) VV Venkatachalam V. Operations, India > "There are times when the number of rewards are low and the rewards don't go through." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7014754) TS Theresa S. Human Resources Advisor > "Overall, Tremendous solved our issues of purchasing, issuing and tracking physical cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7090296) CB Cynthia B. Client Care Representative > "Ease of redemption and alternatives for clients is basic and sometimes they can't even use the funds once redeemed in online businesses depending on their location." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6645934) TD Taha D. Senior UX researcher > "Simple and intuitive UI, I have my whole team sending out gift cards through Tremendous and they onboard very quickly." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7106952) AR Allison R. Brand Manager > "One of my incentives says it wasn't delivered, but the platform wouldn't let me switch to a new recipient (as I don't have an alt email for the original)." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6780424) MF Meg F. UX Research > "I also appreciate the ability to seamlessly process rewards across multiple countries and languages, which is a huge help for global research." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7049032) VR Verified Reviewer Sr. Software Engineer > "The customer support is just a stupid bot that goes in circles. " [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087661) LC Lucy C. Recruiter > "We sent gift cards differently in the past which required many more steps and took literal weeks so this has made the process exponentially easier." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7054904) MY Martin Y. Growth marketer > "The only thing I did not like was that the initial first few rewards take time to be verified even after the account has been charged up." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6698325) DM Duncan M. Director, Digital Engagement and Community > "I've also had great experiences with their customer support team - when I was first setting up my account, the Tremendous team reached out because some of the folks I send..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6861072) TL Thais L. Communication Intelligence Expert > "There's nothing I don't like about the platform, but I can say that one of the things I think could be improved is having a single report showing all the shipments made..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6846216) CM Crystal M. Recruitment Coordinator > "Recipients appreciated the clean emails, and digital gift cards automatically integrate into their Apple or Android wallets with ease." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6864999) RD Rishikesh D. Project Operations Lead > "Also, there is no feature of sending multiple vouchers in one batch file to multiple respondents from various countries using different templates, so one please add this..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6011980) NN Nina N. Program coordinator > "The ability to send bulk rewards, as well as the ease in uploading a CSV, made getting the job done much easier !" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7030255) JR Julia R. Senior Design Researcher > "Not mobile-friendly." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7172935) Eli P. Director Digital Products > "Setting the reward amount and sending it out is fast and hassle free, which matters when you are managing survey incentives or influencer gifts." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7053710) EW Eileen W. Project Manager > "The availabilities for Europe are still pretty limited." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7052085) PM Premma M. Associate Researcher > "My whole team uses the platform for compensation purposes as we do research, and it has been the most effective way to reward participants." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6887714) HFM Herly Fiorella M. Implementation Team lead > "I struggled a little bit trying to find a way to do it directly and was not able" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7043795) [View Reviews](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) MR Monisha R. Admin > "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy effectively." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651) MC Mellissa C. Instructor > "I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684) CN Christoffer N. Technician > "I use text request for work and I like the templates that we have saved so I don’t have to type out the same message over and over again every day" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6580437) TC Tim C. Instructor > "The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605356) CL Catherine L. Veterinarian > "This saves us countless hours, and allows us to rapidly give simple results, reminders and check on clients after visits." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6542687) CC Cheri C. Member Advocate > "Not sure if it is Text Request itself or my company, but my messages get lost in my co-workers due to our organization's size." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6500349) SH Sidney H. Ticket Operations Manager > "The abilities it has to communicate with customers, track data, send detailed information is incredible." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744) KR Keaton R. New Construction Consultant > "DLC Processing time is slower than I had hoped and they charge you 25% additional per month while you wait." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6439673) AA Allison A. Managing Director > "I also really love that its set up to mark messages as resolved/unresolved versus read and unread, so that the things that still require attention..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6607704) SS Stephanie S. Owner and boxing trainer > "Biggest problem is that new texts do not appear on screen when I’m at my computer. And the re-sorting of texts, lack of indication of new or unread,..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004114) ES Emily S. People Services Specialist > "I love that Text Request gives you the ability to communicate with all necessary employees through one single platform." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6576471) MM Marilee M. clinical support specialist > "took awhile to figure out how to save document/image sent by text req to pt chart." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618734) DW Dipanshu W. Customer Service Representative > "Many customers don't pick up the call because of their work, but they love when we send them text messages, it helps save their time and ours too." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6444915) BS Brittany S. Practice Manager and Veterinary Technician > "For all of the benefits of Text Request, I have found that the platform often lags or becomes unusable; There are often errors loading or sending..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425) CD Chrystina D. Patient Services Coordinator > "I really like the group message and schedule ahead feature because it allows me to easily schedule appointment reminders for patients that are booked..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191337) AR Abby R. Sales Support > "Not able to color coordinate the squares of different messages." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616037) SR Sydney R. Vet Receptionist > "I love the ability to schedule messages and use templates for reaching out to clients." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6582860) AW Alma W. collections > "some of them don't have name ID you have to search by phone number." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6486054) AD Alex D. Vice President of Technical Recruiting > "What I love most about Text Request is that SMS messaging allows me to instantly connect with candidates and clients in just a few taps on my pc." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060459) TH Trae H. Coach > "Names are being messed up when sending out texts, mixing up contacts" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473059) MG Milousa G. Customer service representative > "It simplifies interactions, making them more accessible, and includes automation features for responses and reminders, which save time and boost..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570) LP Liz P. Client Care Representative > "Picture attachment size is not big enough/cannot see videos" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6465468) GG Greg G. Owner-Operator > "I love that we are able to use our landline phone number with Text Request, just as we were with Zipwhip, as we use it for sending and receiving..." [See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285) SF Sarah F. Sales > "I do not like that you have to press "accept" when you change the first messages shown." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065) BJ Bryce J. VP of Sales > "I like how text request lets us get chat requests on the website and then takes the chat to their phone so they aren't stuck online - the..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278051) BS Brittany S. Practice Manager and Veterinary Technician > "Additionally, since I began using Text Request nearly 2 years ago, we have never had the ability to use the "mark as paid" feature; We simply receive..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425) AS Autumn S. Site Manager > "Having an app specifically designated for client service allows me to disengage and focus on my family during off-hours without losing touch with my..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6007843) VG Veronica G. Customer Service Representative > "Cannot look up messages by typing in keywords." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6538014) KA Kristen A. General Manager > "We love all of the features such as customized templates for easy sending and scheduled messages so we can automate important reminders. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358643) MB Moriah B. Client Services Director > "Sometimes the multifactor authentication is problematic." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846) ST Sarah T. CSR > "Overall, Text Request has been a reliable tool for enhancing our customer communication strategies through text messaging, offering solid support and..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571) EP Elliott P. Sales Professional > "The only con I can think of is that sometimes when entering a new contact, it will say there was a problem saving, but upon reloading the page the..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004181) BP Barbara P. Program Director > "TR has provided an essential platform to contact our program participants and have them respond immediately. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373) HO Hannah O. Managing Director > "There seems to be a delay in receiving texts sometimes." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473267) SF Sarah F. Sales > "I like that you can put little tag color dots to keep the messages organized." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065) BP Barbara P. Program Director > "Some of the administrative functions are hard to navigate." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373) KW Kathy W. Owner > "It's so easy to use and allows me to communicate quickly and efficiently with everyone involved. Whether I’m sending reminders, updates, or answering..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498706) SC Sean C. Location Manager > "Can get a little slow, occasionally you can lose your current conversation" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6573095) DR Decire R. Employee Care Manager > "It is an overall efficient, simple, and straight forward system that makes communication visible and accessible to everyone on our team." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6504597) ER Erica R. Recruiter > "Unable to unsend messages send to associates" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605377) EH Errin H. Patient Services Coordinator > "It is helpful to have something that allows for multiple helpful features such as automatic texts reply's when out of office, and saving contacts." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278156) BS Brittany S. Practice Manager and Veterinary Technician > "Finally, I do wish that clients would NOT receive a text notification once their payment has been canceled as it tends to confuse people; I would..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425) RS Rachael S. Owner > "What I really liked about it is that they offer a demo for you to look at and it allows you to talk and communicate with a specialist one and one and..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6300230) CS Candace S. Safety Manager > "I wish sharing images showed up as an image on my teams cell phone, instead it shows up as weird file they have to click." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283748) AS Austin S. Junior Accountant > "I love that it allows multiple users to respond to the same customers, and as a team we can keep track of who has been responded to and taken care of." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191331) TT Theresa T. Human Resources Manager > "I can't send confidential information to employees" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6567837) GR Gabrielle R. Secretary > "I do enjoy the personalization feature so each staff member can have their own account and signature to notify the clients who is reaching out and..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191345) MY Mikhaila Y. Franchisee Owner > "Especially when you are trying to fix a mistake in the text without deleting everything you've written, or when trying to copy or paste something...." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6157052) HO Hannah O. Managing Director > "Ease to access online for business purpose and not using personal devices while being able to share between team members without losing the..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473267) GB Greg B. Director of operations > "The Chrome extension is a bit wonky at times (only appears on one tab, missing notification chimes)." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6029922) JS Jennifer S. office manager > "Text Request simplifies appointment confirmations through text messaging, allowing us to reach patients quickly and effectively." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280319) VR Verified Reviewer I.T. Marketing > "If it were to integrate with our main program we use for scheduling and routing, we'd solely use it. But our program doesn't play nice with others,..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344) JK Jessica K. Peer Recovery Support Specialist > "I like that numerous employees can have access to the text line from their own devices and all monitor it as we go on about our workdays." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060954) VR Verified Reviewer Patient Care Coordinator > "I have found the only downside is not having a 30-second delay in sending the text so you can stop it from going out to the wrong person etc." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6229257) CC Chris C. Director Of Operations > "This program eliminates the need to have several phone numbers, and everyone can access the program to ensure clients are being responded to." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4998838) CR Carla R. Director of Education > "The search bar does not work properly. When you click on it and try to type, you get knocked out of the search box. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5019924) CF Cynthia F. Business Manager > "The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks!" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362024) LB Liz B. Broker > "It isn't very user friendly, hard to navigate, have to go to different areas to send group messages, adding images requires text." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285263) MC Mellissa C. Instructor > "I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684) CG Chelsea G. Administrative Assistant > "A lot of clients have a full inbox or receive so many phone calls per day that it is hard to keep up with." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4988748) MB Moriah B. Client Services Director > "Great way to connect with clients and helps to send them review requests." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846) SF Stephanie F. Owner > "We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all over again." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212) LC Loralei C. Reservations Agent > "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146) TL THERESA L. Director of Marketing > "As a newer company, there were a lot of issues to work through in the beginning." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498635) JD Jenn D. Community Outreach Manager > "It's perfect for reminding our weekly running group where we are meeting each week." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6465806) SL Stephen L. Program Director > "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257) AB Alyssa B. Administrative Assistant > "I like that with the text you have written correspondence to be able to refer to when needed." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6488063) EM Emily M. Recruiter > "The lack of message thread where I have to click the name after a text to see the thread." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4988859) SM Sydney M. Accounts Receivable Specialist > "This helps us reply to customers faster and provide better service." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6403100) CR Carla R. Director of Education > "It took many complaints before we were helped and, in the interim, our business was left with an ineffective way to communicate with staff and..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5019924) MM Matthew M. Sales > "Helped close business on many occasions allowing me to get back with a HOT client sooner." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6590974) AH Alex H. Owner > "I hate how the system organizes texts and I cannot find the text I just sent. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268689) FM Faraz M. Occupational Therapist > "Great resource to text, call and leave VM with patients." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6488342) KB Kasey B. Claims Secretary > "I hate that I have to click somethin in order to see the whole conversation and I hate that I am not notified when I have a message." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6078562) JD Jenn D. Community Outreach Manager > "Our sales rep understood our industry and the potential we have with Text Request. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6465806) TL Tanya L. Dispatcher > "On the mobile app, it sometimes freezes up and I have to kill the sessions to get it to refresh" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268955) DD Daniel D. Countersales > "Its great to have people send pictures so you don't have to give out your personal number" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605382) JR Jessica R. Tax Professional > "The notification is too loud. If a user is sending a text, the admin always hears the notification" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5013193) SR Silexa R. recruiter > "I am able to text all the candidates I have, it is another means to reach out to them, plus the email and direct Ph calls, It is a very useful tool." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6049931) GR Gonzalo R. Lead Instructor > "I don't like it; the interface is so not user-friendly." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616699) [View Reviews](https://www.capterra.com/p/167015/Text-Request/reviews/) ## User interface 4.85 (509) [Text Request](https://www.capterra.com/p/167015/Text-Request/) 4.63 (1,193) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Tremendous 20/42 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Churn Management - Communication Management - Content Creation - Content Management - CRM - Customer Database - Customer Experience Management - Customer History - Customer Portal - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Gamification - Generative AI - Live Chat - Monitoring - Multi-Channel Communication - Multi-Language - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Third-Party Integrations - Visual Analytics - Widgets [See all features](https://www.capterra.com/p/197141/Tremendous-Rewards/#features) Text Request Top features 23/42 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Churn Management - Communication Management - Content Creation - Content Management - CRM - Customer Database - Customer Experience Management - Customer History - Customer Portal - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Gamification - Generative AI - Live Chat - Monitoring - Multi-Channel Communication - Multi-Language - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Third-Party Integrations - Visual Analytics - Widgets [See all features](https://www.capterra.com/p/167015/Text-Request/#features) ### Recognition Tremendous Best Value Employee RecognitionSoftware (2025)  Best Value Employee RecognitionSoftware (2022)  Text Request is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Tremendous Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Text Request Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Tremendous - By Tremendous - Located in United States - Founded in Text Request - By Text Request - Located in United States - Founded in 2014 ## Popular Comparisons [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.3 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/180348-197141/Viber-vs-Tremendous-Rewards) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,417)](https://www.capterra.com/p/180345/WhatsApp/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,151)](https://www.capterra.com/p/135003/Slack/reviews/) $0 Price $8.75/month 4.7 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-197141/Slack-vs-Tremendous-Rewards) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-180348/Text-Request-vs-Viber) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (204)](https://www.capterra.com/p/204314/WATI/reviews/) $0 Price $59/month 4.7 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/197141-204314/Tremendous-Rewards-vs-WATI) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,428)](https://www.capterra.com/p/180347/Telegram/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167015-180347/Text-Request-vs-Telegram) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[4.78 (529)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146809-197141/E-Gift-Card-Rewards-and-Incentives-vs-Tremendous-Rewards) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/) $59/month Price $199/month 4.5 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-167015/Weave-vs-Text-Request) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.47 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) $0 Price $25/month 4.7 Features 4.4 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-197141/Ez-Texting-vs-Tremendous-Rewards) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (534)](https://www.capterra.com/p/156926/Thryv/reviews/) $59/month Price $244/month 4.5 Features 4.1 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/156926-167015/Thryv-vs-Text-Request) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (255)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) $0 Price $79/month 4.7 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149363-197141/Kangaroo-Rewards-vs-Tremendous-Rewards) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $59/month Price $69/month 4.5 Features 4.3 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-167015/Bitrix24-vs-Text-Request)