---
title: "Compare Text Request vs Wati 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Text Request and Wati based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/167015-204314/Text-Request-vs-WATI"
page_type: "comparison"
language: "en"
---

# Text Request vs Wati Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Text RequestWati2/4 selected

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.6 (207)](https://www.capterra.com/p/204314/WATI/reviews/)

[## Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Starting Price

$47.99/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

MR

Based on [1,193 reviews](#user-reviews)

Positive

1,111

Neutral

64

Negative

18

[## Wati](https://www.capterra.com/p/204314/WATI/)[4.6 (207)](https://www.capterra.com/p/204314/WATI/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [207 reviews](#user-reviews)

Positive

192

Neutral

1

Negative

14

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 803 reviews from customer engagement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Content Management

NA

Email Management

NA

Real-Time Data

3.7

Engagement Tracking

NA

Social Media Integration

NA

\--%Fit

Missing features

Feature ratings

Content Management

NA

Email Management

NA

Real-Time Data

NA

Engagement Tracking

NA

Social Media Integration

NA

User satisfaction

User satisfaction

4.6

User reviews[1,193](https://www.capterra.com/p/167015/Text-Request/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[207](https://www.capterra.com/p/204314/WATI/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$47.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

From small businesses to entire franchise brands, Text Request is the affordable business texting software built for healthcare professionals, insurance agencies, staffing agencies, tutors, and more.

Best for

The Agentic Customer Engagement Platform built for Revenue Growth

## User reviews

Pros & cons

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

MC

Mellissa C.

Instructor

> "I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

CN

Christoffer N.

Technician

> "I use text request for work and I like the templates that we have saved so I don’t have to type out the same message over and over..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6580437)

TC

Tim C.

Instructor

> "The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605356)

CL

Catherine L.

Veterinarian

> "This saves us countless hours, and allows us to rapidly give simple results, reminders and check on clients after visits."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6542687)

CC

Cheri C.

Member Advocate

> "Not sure if it is Text Request itself or my company, but my messages get lost in my co-workers due to our organization's size."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6500349)

SH

Sidney H.

Ticket Operations Manager

> "The abilities it has to communicate with customers, track data, send detailed information is incredible."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

SS

Stephanie S.

Owner and boxing trainer

> "Biggest problem is that new texts do not appear on screen when I’m at my computer. And the re-sorting of texts, lack of indication of..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004114)

AA

Allison A.

Managing Director

> "I also really love that its set up to mark messages as resolved/unresolved versus read and unread, so that the things that still..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6607704)

MM

Marilee M.

clinical support specialist

> "took awhile to figure out how to save document/image sent by text req to pt chart."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618734)

ES

Emily S.

People Services Specialist

> "I love that Text Request gives you the ability to communicate with all necessary employees through one single platform."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6576471)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "For all of the benefits of Text Request, I have found that the platform often lags or becomes unusable; There are often errors loading..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

CD

Chrystina D.

Patient Services Coordinator

> "I really like the group message and schedule ahead feature because it allows me to easily schedule appointment reminders for patients..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191337)

AR

Abby R.

Sales Support

> "Not able to color coordinate the squares of different messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616037)

SR

Sydney R.

Vet Receptionist

> "I love the ability to schedule messages and use templates for reaching out to clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6582860)

SF

Sarah F.

Sales

> "I do not like that you have to press "accept" when you change the first messages shown."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

AD

Alex D.

Vice President of Technical Recruiting

> "What I love most about Text Request is that SMS messaging allows me to instantly connect with candidates and clients in just a few taps..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060459)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Additionally, since I began using Text Request nearly 2 years ago, we have never had the ability to use the "mark as paid" feature; We..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

MG

Milousa G.

Customer service representative

> "It simplifies interactions, making them more accessible, and includes automation features for responses and reminders, which save time..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

VG

Veronica G.

Customer Service Representative

> "Cannot look up messages by typing in keywords."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6538014)

GG

Greg G.

Owner-Operator

> "I love that we are able to use our landline phone number with Text Request, just as we were with Zipwhip, as we use it for sending and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

MB

Moriah B.

Client Services Director

> "Sometimes the multifactor authentication is problematic."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846)

BJ

Bryce J.

VP of Sales

> "I like how text request lets us get chat requests on the website and then takes the chat to their phone so they aren't stuck online -..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278051)

EP

Elliott P.

Sales Professional

> "The only con I can think of is that sometimes when entering a new contact, it will say there was a problem saving, but upon reloading..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004181)

AS

Autumn S.

Site Manager

> "Having an app specifically designated for client service allows me to disengage and focus on my family during off-hours without losing..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6007843)

BP

Barbara P.

Program Director

> "Some of the administrative functions are hard to navigate."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

KA

Kristen A.

General Manager

> "We love all of the features such as customized templates for easy sending and scheduled messages so we can automate important..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358643)

SC

Sean C.

Location Manager

> "Can get a little slow, occasionally you can lose your current conversation"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6573095)

ST

Sarah T.

CSR

> "Overall, Text Request has been a reliable tool for enhancing our customer communication strategies through text messaging, offering..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571)

ER

Erica R.

Recruiter

> "Unable to unsend messages send to associates"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605377)

BP

Barbara P.

Program Director

> "TR has provided an essential platform to contact our program participants and have them respond immediately. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Finally, I do wish that clients would NOT receive a text notification once their payment has been canceled as it tends to confuse..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

SF

Sarah F.

Sales

> "I like that you can put little tag color dots to keep the messages organized."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

CS

Candace S.

Safety Manager

> "I wish sharing images showed up as an image on my teams cell phone, instead it shows up as weird file they have to click."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283748)

KW

Kathy W.

Owner

> "It's so easy to use and allows me to communicate quickly and efficiently with everyone involved. Whether I’m sending reminders,..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498706)

TT

Theresa T.

Human Resources Manager

> "I can't send confidential information to employees"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6567837)

DR

Decire R.

Employee Care Manager

> "It is an overall efficient, simple, and straight forward system that makes communication visible and accessible to everyone on our team."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6504597)

MY

Mikhaila Y.

Franchisee Owner

> "Especially when you are trying to fix a mistake in the text without deleting everything you've written, or when trying to copy or paste..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6157052)

EH

Errin H.

Patient Services Coordinator

> "It is helpful to have something that allows for multiple helpful features such as automatic texts reply's when out of office, and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278156)

GB

Greg B.

Director of operations

> "The Chrome extension is a bit wonky at times (only appears on one tab, missing notification chimes)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6029922)

RS

Rachael S.

Owner

> "What I really liked about it is that they offer a demo for you to look at and it allows you to talk and communicate with a specialist..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6300230)

VR

Verified Reviewer

I.T. Marketing

> "If it were to integrate with our main program we use for scheduling and routing, we'd solely use it. But our program doesn't play nice..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

AS

Austin S.

Junior Accountant

> "I love that it allows multiple users to respond to the same customers, and as a team we can keep track of who has been responded to and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191331)

VR

Verified Reviewer

Patient Care Coordinator

> "I have found the only downside is not having a 30-second delay in sending the text so you can stop it from going out to the wrong..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6229257)

GR

Gabrielle R.

Secretary

> "I do enjoy the personalization feature so each staff member can have their own account and signature to notify the clients who is..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191345)

LB

Liz B.

Broker

> "It isn't very user friendly, hard to navigate, have to go to different areas to send group messages, adding images requires text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285263)

JS

Jennifer S.

office manager

> "Text Request simplifies appointment confirmations through text messaging, allowing us to reach patients quickly and effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280319)

SF

Stephanie F.

Owner

> "We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

JK

Jessica K.

Peer Recovery Support Specialist

> "I like that numerous employees can have access to the text line from their own devices and all monitor it as we go on about our..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060954)

TL

THERESA L.

Director of Marketing

> "As a newer company, there were a lot of issues to work through in the beginning."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6498635)

CF

Cynthia F.

Business Manager

> "The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362024)

SL

Stephen L.

Program Director

> "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257)

MC

Mellissa C.

Instructor

> "I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

KR

Keaton R.

New Construction Consultant

> "DLC Processing time is slower than I had hoped and they charge you 25% additional per month while you wait."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6439673)

MB

Moriah B.

Client Services Director

> "Great way to connect with clients and helps to send them review requests."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846)

AH

Alex H.

Owner

> "I hate how the system organizes texts and I cannot find the text I just sent. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268689)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

KB

Kasey B.

Claims Secretary

> "I hate that I have to click somethin in order to see the whole conversation and I hate that I am not notified when I have a message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6078562)

MM

Matthew M.

Sales

> "Helped close business on many occasions allowing me to get back with a HOT client sooner."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6590974)

TL

Tanya L.

Dispatcher

> "On the mobile app, it sometimes freezes up and I have to kill the sessions to get it to refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268955)

DD

Daniel D.

Countersales

> "Its great to have people send pictures so you don't have to give out your personal number"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605382)

GR

Gonzalo R.

Lead Instructor

> "I don't like it; the interface is so not user-friendly."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616699)

SR

Silexa R.

recruiter

> "I am able to text all the candidates I have, it is another means to reach out to them, plus the email and direct Ph calls, It is a very..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6049931)

MB

Mackenzie B.

Regional Support Specialist

> "to be honest i dont have many dislikes other than when you click on the name in a text it brings up the address book and not the text"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6006854)

TV

Tonya V.

Assistant

> "What I like most about Text Request is that I can text candidates or send a group message What without calling each person."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272908)

JL

Jaiden L.

Parts Specialist

> "Not being able to send just pictures without text in the message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6316558)

SM

Sean M.

President

> "Sharing across multiple users is very convenient! And customer service is top notch, they are very responsive."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6571967)

JH

JOSE H.

Agent

> "Using text request on the cell phone, there is usually a delay in receiving the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278640)

DA

Daniel A.

sale person

> "the google extension because i can sent message faster"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616911)

SF

Stephanie F.

Owner

> "Text Request used to alert us of incoming messages but that function stopped working."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

VT

Vimi T.

Customer Service Rep

> "Text request is great compared to another text company I used for another company, but there is always room for improvement!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6572165)

JA

Jocelyn A.

Esthetics Program Director

> "Sometimes I get replies that I'm not aware of because my staff thinks I'm messaging from my cell phone and not the app."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6050052)

MG

Milousa G.

Customer service representative

> "The app integrates well with other business tools, streamlining operations and improving customer engagement in real-time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

KF

Kayleigh F.

Case Manager

> "Our office receives spam messages often and it would be nice if we could delete the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268965)

ER

Erica R.

Recruiter

> "It’s efficient, easy to use, and perfect for maintaining clear communication with associates, whether we're working remotely or on-site."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605377)

LB

Laura B.

HR Coordinator

> "The text request mobile app KILLS my cell phone battery (android)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280437)

CW

Cody W.

Internet Sales Manager

> "An affordable alternative to many other text platforms, Text Request is bursting with features and options. While our company may not..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6142412)

KZ

Kristen Z.

Recruiter

> "Cons are that it can be a little laggy and sometimes does nto auto refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351250)

AM

Adam M.

Sales

> "The easy user interface and the ability to mass text"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6513216)

MB

Meghan B.

Director of Communications

> "Sometimes the search does not recognize numbers I have texted before."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6270879)

MC

Mellissa C.

Instructor

> "I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

SL

Stephen L.

Program Director

> "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257)

JM

Jennifer M.

Front Desk Coordinator

> "that it is very user friendly and we can customize what needs to be said"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5068067)

MS

Madison S.

CSR Agent

> "At first, I had a hard time setting up my account/account layout."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285447)

GG

Greg G.

Owner-Operator

> "The desktop browser Dashboard is very user friendly and easy to use."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

JS

Jared S.

Senior Claims Adjuster

> "Difficult to understand layout and sorting."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6049742)

BR

Brenda R.

Business Development Representative

> "The user interface is simple, well built and intuitive, people with low tech knowledge can find their way without any trouble."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4988900)

SP

Stanley P.

Owner

> "Too much on the screens"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283152)

AW

Alisha W.

owner

> "Text request integrated fairly well with MINDBODY. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4411163)

VR

Verified Reviewer

I.T. Marketing

> "We did use it for everything for a few months when our integrated option failed us."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

KR

Kyle R.

Lawn care manager

> "Integration from our old texting software to this one was nice."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4347362)

JH

Josh H.

Dispatcher

> "Our LOU EVOSUS also does not communicate/integrate well with the Google Chrome plug-in"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4371783)

JG

Jay G.

owner

> "Love the chrome integrations and ease of use"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___3464698)

JE

Jacob E.

Pharmacist in Charge

> "difficult to integrate with other software for us"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4348632)

SH

Sidney H.

Ticket Operations Manager

> "I enjoy how easy Text Request is to use on the back end."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

BP

Barbara P.

Program Director

> "Some of the administrative functions are hard to navigate."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

EM

Emerald M.

Administrative Assistant

> "has made it easy to follow up with many things"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616039)

GR

Gonzalo R.

Lead Instructor

> "I don't like it; the interface is so not user-friendly."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616699)

RP

Rachel P.

Office Manager

> "There are times when we have just a simple question or something we need to get out to a mass amount of people and this way is so..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6325661)

FN

Fred N.

manager

> "It's not user friendly and hard to navigate ."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285248)

AS

Arunha S.

Human Resources Coordinator

> "User friendly, Ease of Use, Efficiency in Communication, Automation and Templates, Integration, Analytics and Reporting."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6426897)

NL

Nancy L.

Client Care Specialist

> "Some of the function are very hard to work with."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___3464688)

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

AA

Ace A.

Owner

> "Terrible customer service. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6249300)

SH

Sidney H.

Ticket Operations Manager

> "The abilities it has to communicate with customers, track data, send detailed information is incredible."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

EH

Elizabeth H.

Shelter Coordinator

> "So far there is nothing that I have not liked about your service"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6460995)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

BB

Becky B.

Admin

> "We have had problems and not able to fix due to bad customer support"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4838850)

SM

Sean M.

President

> "Sharing across multiple users is very convenient! And customer service is top notch, they are very responsive."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6571967)

JT

Jose T.

CEO

> "Not very helpful, not customer friendly, and it’s all about the money for TextRequest"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5012555)

[View Reviews](https://www.capterra.com/p/167015/Text-Request/reviews/)

VR

Verified Reviewer

Owner

> "It has a good integration with tools like Zapier, CRM systems, and external databases so it’s best suited for more complex business processes."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246)

VR

Verified Reviewer

CEO

> "The process is confusing and filled with unnecessary friction — support becomes unresponsive once you request cancellation, and the chatbot..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7042885)

RJ

Rohit J.

Senior Cruise Counsellor

> "WATI offers wide array features like automated response, tags/lables, CRM integration etc that make it powerful communication tool."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6585776)

KKJ

Kaushal Kumar J.

Zoho Developer

> "one thing i least like about wati is that sending images is a little inconvenient because we have to save the image locally first then it can..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068628)

SbF

Sébastien F.

Cofounder

> "Convenient, with a clean web interface, really helpful for customer care team with a centralised whatsapp account, possibility to assign..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6495467)

SA

Sulimam A.

Designs kitchen

> "Sometimes it feels limited in automation options and not flexible enough for complex workflows, and it can take time to set up properly."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069028)

OK

Onkar K.

Director

> "Analytics is okay for basic insights however the product could have much better functionality to combine analytics across campaigns, run..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6505724)

VB

Vinod B.

Community Associate

> "The mobile app can sometimes be glitchy, and the Wati dashboard often becomes laggy, especially when exploring analytics and broadcast..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6571346)

ML

Mitul L.

Manager

> "WATI is a powerful WhatsApp automation tool with key benefits like efficient message automation, an easy-to-use interface, and personalized..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6580194)

Yashraj J.

IT Manager

> "Its server issue, most of the time its shows timeout or no conversation found."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069352)

VR

Verified Reviewer

Associate

> "The interface is simple, and it really helps us respond faster to customers and stay organized also very good at sending WhatsApp messages to..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068609)

ML

Mitul L.

Manager

> "it may be pricey for smaller businesses, lacks some advanced customization options, and can have a learning curve for full utilization."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6580194)

VR

Verified Reviewer

Owner

> "It reduced response times by more than half, improved the quality of automation for agents, and vastly increased customer satisfaction."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246)

AV

Akshay V.

Founder

> "Using Wati has been frustrating; the support is weak, the platform feels unstable, and issues remain unresolved."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7011933)

AS

Ayush S.

Director

> "It help us to on analyze on real time message with with quick automation reply plus it's cost effective there support team is very generous..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6782696)

TMAHT

Tarek Mohamad Al Haddad T.

manager

> "On top of that, they claim to offer monthly billing, but in reality, force annual payments once you proceed to checkout."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6776090)

SK

Sivakumar K.

Manager

> "WATI is a fantastic WhatsApp Business solution that allows users to create flows and automated responses without any coding."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6690567)

MC

Marco C.

CEO

> "This type of commercial practice may be considered unfair under EU consumer protection laws, especially given the lack of transparency and..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6813541)

SK

Sivakumar K.

Manager

> "WATI is a fantastic WhatsApp Business solution that allows users to create flows and automated responses without any coding."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6690567)

RS

Royston S.

Digital Marketing Manager

> "The least about it is there is no direct on call customer support, every time we need to depends on send mail and then waiting for them to..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6819671)

SK

Sivakumar K.

Manager

> "Its intuitive drag-and-drop flow builder makes automation effortless, helping businesses streamline customer interactions efficiently."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6690567)

MC

Marco C.

CEO

> "Instead, users are required to send an email, and cancellation must be requested at least two days in advance, which is highly inconvenient."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6813541)

JJ

Jonathan J.

DevOps Engineer

> "Without a doubt, it is a quality product that will help you automate and stay on top of all situations in your companies or chats."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069587)

TMAHT

Tarek Mohamad Al Haddad T.

manager

> "I booked a Google Meet call through their official calendar — they never showed up, and no follow-up was provided."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6776090)

AJ

Atul J.

Sales Manager

> "Bot feature is the most which we use and this has been helpful to us for operations and sales related enquiries."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069303)

MK

Manjunath K.

Director

> "Android app is slow, it takes a lot of time to open app from notification bar."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6824762)

JS

Jasvinder S.

Real Estate

> "Wati makes it very easy to manage WhatsApp conversations in one place."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7133404)

Samson F.

Marketing Lead

> "Also, the human customer support are relatively slower compared to others."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069031)

SY

Sonik Y.

Founder's office

> "Easy to interact with customers which helps us grow our business in a very positive way and the personal connect with each individual is..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069273)

AB

Aaron B.

Co-founder

> "Their complete lack of data integrity and abysmal customer service have been nothing short of shocking. Despite multiple requests—five, to be..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

ML

Mitul L.

Manager

> "It integrates well with CRM systems and provides valuable analytics for optimizing communication."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6580194)

MC

Marco C.

CEO

> "The credit system is not clearly explained, making it difficult to understand what you are actually paying for."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6813541)

AD

Akshay D.

Marketing Manager

> "I like most about WATI is there chatbot features which helps to provide automatic replay to customers."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6703504)

ZA

Zaid A.

Account Manager

> "Now, I have to cancel my bank card to stop the direct debit."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6676462)

Gagan S.

Business head

> "It helps in online tracking of work."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068603)

AR

Angad R.

CEO

> "Unable to manage multiple whatsapp numbrs on 1 account"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6777872)

BG

Bayo G.

Senior Business Manager

> "Its ability to message and connect with bulk of our leads on WhatsApp stands Wati out among our go-to-tool."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6787490)

OK

Onkar K.

Director

> "However these bots can be very simple and complex functions are not possible."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6505724)

MK

Manjunath K.

Director

> "You can easily create a lot of automation and integrate internal tools to send customer specific messages"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6824762)

PG

Pratik G.

Partner

> "Editing of contact is not yet easy. And no provision of making payment in INR"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6777715)

AJ

Atul J.

Sales Manager

> "We have been using it since a couple of years now (after multiple products pivot we finally found this which serves our need)"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069303)

AG

Abhinav G.

Founders Office

> "Interface is really updated and difficult to use and slow when dealing with a lot of data."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6834076)

VR

Verified Reviewer

Owner

> "WATI has worked really well for handling support at scale using WhatsApp."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246)

AS

Amit S.

Managar

> "Customer Support and pricing are too high."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6630667)

SM

Sandeep M.

BDM

> "The predefined templates that require minimal adjustments also seem to be a standout feature for me."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6543302)

AK

Ashid K.

Digital Marketing Team Lead

> "The tutorial video has less clarity regarding the details and didn't provide new videos for new updates"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416774)

Kapil G.

Director

> "Looking forward to more customisation of the AI tool, integrating with our own data."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7072114)

PB

Prasad B.

Web Developer

> "Overall, I think WATI is good, but I am not happy with their user interface or customer service."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6674402)

SM

Sandeep M.

BDM

> "Overall, I feel that WATI is a reliable and useful tool for businesses looking to enhance their marketing efforts through WhatsApp, with only..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6543302)

AB

Aaron B.

Co-founder

> "Wati.io seems to have no respect for customer privacy or preferences, which is particularly concerning given the sensitive nature of the data..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

MM

Mayank M.

Founder at Hosting Cultures - Web Development Agency

> "It's a highly reliable and scalable tool that aligns perfectly with our mission of helping creators and businesses grow online."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6556982)

AD

Ambika D.

Founder

> "Wati's customer care service is not good."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6657516)

RK

Ruth K.

Tuition Manager

> "We've been using Wati for our first-response sales service for a year, and it’s proven to be a valuable tool for automating customer..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6484236)

PA

Peter A.

CTO

> "We're on a Pro plan, promised with a 24/7 Live support, but they have been using their own automation tools against us basically."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6224076)

RK

Rakesh K.

Marketing Manager

> "I am using wati for the past 2 years and i am very happy with their service, product updates to enhance my business automations."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6686289)

ZA

Zaid A.

Account Manager

> "impossible to contact, too complicated and no support"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6676462)

VR

Verified Reviewer

Associate

> "What I liked most about WATI is how easily it manages WhatsApp conversations in one place."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068609)

DY

Davis Y.

Manager

> "Their support system is garbage, seriously, from the website, you will be directed to whatsapp, but from whatsapp, you will directed back to..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6340460)

OK

Onkar K.

Director

> "Wati provided easy plug and play to kickstart your campaigns with most needed integration in place (CRMs)."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6505724)

AK

Ashid K.

Digital Marketing Team Lead

> "Sometimes it will not load even if the internet is okay, I think it is a bug or something."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416774)

Gagan S.

Business head

> "WATI is great for reaching out to multiple types of customers."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068603)

SJ

Sean J.

PPC Manager

> "The user interface can sometimes be quite clunky, particularly when using the bot builder."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416476)

VR

Verified Reviewer

Owner

> "WATI is a trusted and robust platform for WhatsApp Business automation."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246)

Arjun D.

Programs Head

> "The reporting is very poor, for example if i have to search for a chat i will have to scroll, it doesn't allow me to filter according to date."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___4540015)

HM

Hardik M.

Senior Project Manager

> "It simplifies communication with customers, especially with features like automated messaging, contact segmentation, and template management."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6485740)

GM

Gomathy M.

Founder CEO

> "Inability to set up Broadcasts at first shot, invariably fails with some error message or other, Instability in credit card recharges..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___3312618)

Yashraj J.

IT Manager

> "Its very useful but a little bit costly but its giving a lot of features that will enhance your business."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069352)

AB

Aaron B.

Co-founder

> "Save yourself the headache and frustration—this company is not worth your time or trust."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

RK

Rakesh K.

Marketing Manager

> "Their no code chat builders, webhook integrations are very easy and the customer support response was also too good"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6686289)

AB

Aaron B.

Co-founder

> "It's alarming that a company like Meta would associate themselves with such an unprofessional service."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

MC

Mayan C.

Founder

> "We have been using Wati for our customer care and marketing messages on WhatsApp, and it has significantly transformed the way we interact..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416480)

SG

Sanyal G.

BUSINESS HEAD

> "Poor service, Expensive, Pathetic customer care support"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6483716)

PM

Prithvi M.

Marketing Manager

> "Connecting the flow of data from wati to google sheets has been hassle free and data is complete as per customisation and instantaneously..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6485693)

AB

Aaron B.

Co-founder

> "This disregard for my requests is utterly unacceptable."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

Samson F.

Marketing Lead

> "Useful product for e-commerce and lead gen."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069031)

OS

Oliver S.

Director

> "The customer support is an absolute shocker."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___4876537)

AG

Aditya G.

co-founder

> "One suggestion would be to add a warning if there's ever downtime, but apart from that, the service has been great from a technical..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6535158)

RV

Ram V.

CEO

> "Competitors may dislike wati for such a beautiful product."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___3499679)

Husain T.

CEO

> "User management is straightforward, and the platform is entirely self-serve, eliminating any dependency on the Wati team."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6620134)

VB

Vinod B.

Community Associate

> "The mobile app can sometimes be glitchy, and the Wati dashboard often becomes laggy, especially when exploring analytics and broadcast..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6571346)

BSP

Beema Sankar P.

Founder

> "The intuitive interface makes it easy to navigate and implement, making it a valuable asset for our operations"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6543254)

AG

Abhinav G.

Founders Office

> "Interface is really updated and difficult to use and slow when dealing with a lot of data."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6834076)

AG

Aditya G.

co-founder

> "Its Simple and solid as a tech."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6535158)

AK

Ashid K.

Digital Marketing Team Lead

> "Sometimes it will not load even if the internet is okay, I think it is a bug or something."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416774)

Nithin G.

Director

> "User friendliness and very easy to use."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6691578)

RS

Royston S.

Digital Marketing Manager

> "The least about it is there is no direct on call customer support, every time we need to depends on send mail and then waiting for them to..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6819671)

AG

Arpit G.

CEO

> "We like how the platform is easy to learn and gives you flexibility to experiment quickly."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6486349)

Samson F.

Marketing Lead

> "Also, the human customer support are relatively slower compared to others."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069031)

VR

Verified Reviewer

Owner

> "It has a good integration with tools like Zapier, CRM systems, and external databases so it’s best suited for more complex business processes."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246)

PB

Prasad B.

Web Developer

> "Overall, I think WATI is good, but I am not happy with their user interface or customer service."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6674402)

Kapil G.

Director

> "Looking forward to more customisation of the AI tool, integrating with our own data."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7072114)

AB

Aaron B.

Co-founder

> "Wati.io seems to have no respect for customer privacy or preferences, which is particularly concerning given the sensitive nature of the data..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

[View Reviews](https://www.capterra.com/p/204314/WATI/reviews/)

## User interface

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

4.63 (1,193)

[Wati](https://www.capterra.com/p/204314/WATI/)

4.58 (207)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Text Request

Top features

23/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/167015/Text-Request/#features)

Wati

9/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/204314/WATI/#features)

### Recognition

No recognitions have been awarded to Text Request

No recognitions have been awarded to Wati

### Deployment & support

Text Request

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Wati

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Text Request

-   By Text Request
-   Located in United States
-   Founded in 2014

Wati

-   By Wati
-   Located in Hong Kong SAR China
-   Founded in 1998

## Popular Comparisons

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

$47.99/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.58 (207)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

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$59/month

Price

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4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180348-204314/Viber-vs-WATI)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,063)](https://www.capterra.com/p/180348/Viber/reviews/)

$47.99/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167015-180348/Text-Request-vs-Viber)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.58 (207)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

$59/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-204314/Slack-vs-WATI)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/)

$47.99/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/167015-180347/Text-Request-vs-Telegram)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.58 (207)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$59/month

Price

$15/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-204314/LiveAgent-vs-WATI)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (673)](https://www.capterra.com/p/141842/Weave/reviews/)

$47.99/month

Price

$199/month

4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-167015/Weave-vs-Text-Request)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.58 (207)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

$59/month

Price

$0

4.5

Features

4.7

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/197141-204314/Tremendous-Rewards-vs-WATI)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$47.99/month

Price

$69/month

4.5

Features

4.3

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-167015/Bitrix24-vs-Text-Request)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.58 (207)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

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$59/month

Price

$25/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-204314/LiveChat-vs-WATI)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

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$47.99/month

Price

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4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164285-167015/Podium-vs-Text-Request)