# Compare Text Request vs Office Chat 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Text Request and Office Chat based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/167015-226272/Text-Request-vs-Office-Chat --- # Text Request vs Office Chat Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Text RequestOffice Chat2/4 selected [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) [Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.5 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) [## Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,193 reviews](#user-reviews) Positive 1,111 Neutral 64 Negative 18 [## Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.5 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) Starting Price $25.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment RM Based on [232 reviews](#user-reviews) Positive 215 Neutral 16 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Asana 4.5 (13,544) * * * Starting Price $10.99 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,753) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zoom Workplace 4.6 (14,521) * * * Starting Price $14.99 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Birdeye 4.7 (701) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 3,179 reviews from internal communications software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Chat/Messaging 4.6 Real-Time Chat 4.5 Alerts/Notifications 4.4 Access Controls/Permissions 4.6 File Sharing 4.3 80%Fit High performer Feature ratings Chat/Messaging 4.5 Real-Time Chat 4.1 Alerts/Notifications 5.0 Access Controls/Permissions 4.7 File Sharing 4.0 User satisfaction User satisfaction 4.6 User reviews[1,193](https://www.capterra.com/p/167015/Text-Request/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.5 User reviews[232](https://www.capterra.com/p/226272/Office-Chat/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $59Flat Rate, Per Month - Free version - Free trial Price starts from $25Flat Rate, Per Month - Free version - Free trial Best for Best for Businesses that need a better way to connect with customers and employees. Best for Internal Communications messaging application software for small and medium sized businesses ## User reviews Pros & cons MG Milousa G. Customer service representative > "It simplifies interactions, making them more accessible, and includes automation features for responses and reminders, which save time and boost..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570) BS Brittany S. Practice Manager and Veterinary Technician > "For all of the benefits of Text Request, I have found that the platform often lags or becomes unusable; There are often errors loading or sending..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425) BJ Bryce J. VP of Sales > "I like how text request lets us get chat requests on the website and then takes the chat to their phone so they aren't stuck online - the..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278051) BS Brittany S. Practice Manager and Veterinary Technician > "Additionally, since I began using Text Request nearly 2 years ago, we have never had the ability to use the "mark as paid" feature; We simply..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425) KA Kristen A. General Manager > "We love all of the features such as customized templates for easy sending and scheduled messages so we can automate important reminders. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358643) MC Mellissa C. Instructor > "I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684) ST Sarah T. CSR > "Overall, Text Request has been a reliable tool for enhancing our customer communication strategies through text messaging, offering solid support..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571) TC Tim C. Instructor > "The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605356) MR Monisha R. Admin > "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy effectively." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651) BS Brittany S. Practice Manager and Veterinary Technician > "Finally, I do wish that clients would NOT receive a text notification once their payment has been canceled as it tends to confuse people; I would..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425) EH Errin H. Patient Services Coordinator > "It is helpful to have something that allows for multiple helpful features such as automatic texts reply's when out of office, and saving contacts." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278156) CS Candace S. Safety Manager > "I wish sharing images showed up as an image on my teams cell phone, instead it shows up as weird file they have to click." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283748) RS Rachael S. Owner > "What I really liked about it is that they offer a demo for you to look at and it allows you to talk and communicate with a specialist one and one..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6300230) VR Verified Reviewer I.T. Marketing > "If it were to integrate with our main program we use for scheduling and routing, we'd solely use it. But our program doesn't play nice with others,..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344) CN Christoffer N. Technician > "I use text request for work and I like the templates that we have saved so I don’t have to type out the same message over and over again every day" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6580437) LB Liz B. Broker > "It isn't very user friendly, hard to navigate, have to go to different areas to send group messages, adding images requires text." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285263) CL Catherine L. Veterinarian > "This saves us countless hours, and allows us to rapidly give simple results, reminders and check on clients after visits." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6542687) SF Stephanie F. Owner > "We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all over again." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212) JS Jennifer S. office manager > "Text Request simplifies appointment confirmations through text messaging, allowing us to reach patients quickly and effectively." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280319) CC Cheri C. Member Advocate > "Not sure if it is Text Request itself or my company, but my messages get lost in my co-workers due to our organization's size." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6500349) CF Cynthia F. Business Manager > "The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks!" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362024) SL Stephen L. Program Director > "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257) LC Loralei C. Reservations Agent > "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146) KR Keaton R. New Construction Consultant > "DLC Processing time is slower than I had hoped and they charge you 25% additional per month while you wait." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6439673) TV Tonya V. Assistant > "What I like most about Text Request is that I can text candidates or send a group message What without calling each person." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272908) SS Stephanie S. Owner and boxing trainer > "Biggest problem is that new texts do not appear on screen when I’m at my computer. And the re-sorting of texts, lack of indication of new or unread,..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004114) MG Milousa G. Customer service representative > "The app integrates well with other business tools, streamlining operations and improving customer engagement in real-time." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570) MM Marilee M. clinical support specialist > "took awhile to figure out how to save document/image sent by text req to pt chart." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618734) JT Jennifer T. Recruit Lead > "I like being able to send texts to clients and health professionals using the extension directly from their screen in our internal system." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274234) AH Alex H. Owner > "I hate how the system organizes texts and I cannot find the text I just sent. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268689) SH Sidney H. Ticket Operations Manager > "The abilities it has to communicate with customers, track data, send detailed information is incredible." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744) TL Tanya L. Dispatcher > "On the mobile app, it sometimes freezes up and I have to kill the sessions to get it to refresh" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268955) JH Justin H. AVP of Product Development > "It provided the features we wanted, at a reasonable price and included a strong product minded team to continue to invest in their product to add..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274455) JL Jaiden L. Parts Specialist > "Not being able to send just pictures without text in the message." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6316558) DD Donna D. Manager > "We like being able to text our customers and use our business phone number so all employees can see and help our clients." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351528) JH JOSE H. Agent > "Using text request on the cell phone, there is usually a delay in receiving the messages." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278640) BS Brittany S. Practice Manager and Veterinary Technician > "We also very much like that we have the option to take payments via text and schedule messages for a certain date/time." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425) SF Stephanie F. Owner > "Text Request used to alert us of incoming messages but that function stopped working." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212) AA Allison A. Managing Director > "I also really love that its set up to mark messages as resolved/unresolved versus read and unread, so that the things that still require attention..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6607704) KF Kayleigh F. Case Manager > "Our office receives spam messages often and it would be nice if we could delete the messages." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268965) RA ROSA A. manager > "The software itself is easy to monitor and we can all use the same software for many different departments of our office example - billing,..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6281844) LB Laura B. HR Coordinator > "The text request mobile app KILLS my cell phone battery (android)." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280437) ES Emily S. People Services Specialist > "I love that Text Request gives you the ability to communicate with all necessary employees through one single platform." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6576471) KZ Kristen Z. Recruiter > "Cons are that it can be a little laggy and sometimes does nto auto refresh" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351250) DW Dipanshu W. Customer Service Representative > "Many customers don't pick up the call because of their work, but they love when we send them text messages, it helps save their time and ours too." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6444915) MB Meghan B. Director of Communications > "Sometimes the search does not recognize numbers I have texted before." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6270879) DR David R. Owner > "Texting clients when order is complete and also able to send images much faster much faster/easier than an email." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283859) HM Hannah M. Director of Marketing > "Figuring out the best way to add contact information was difficult at first and can be hard to keep up with." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278146) KD Kevin D. Owner > "Beyond the texting/communication and marketing capabilities (which are great), the customer service and support by the Text Request team is..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274235) JP Jacob P. Admissions > "Sometimes the search doesn't work when looking up contacts." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272608) Maria H. Paralegal > "I like that all attorneys and paralegals get the texts so, we can all work together to make sure the texts are replied to." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269463) AR Abby R. Sales Support > "Not able to color coordinate the squares of different messages." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616037) AE Ann E. VIce President > "Our employees are much more responsive to us and we love having the option to attach images or documents to texts." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351294) GP Gage P. Customer Care Specialist > "It happens very rarely, but it does slow down our communication processes when we do encounter a hiccup like this." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278829) BP Bhumiben P. Clinical Manager > "Its very convenient for our patients to use it to inform us about their schedule and if there is any change in their schedule." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398286) MK Monica K. Tax Prep > "It is not as efficient to have to send 5 messages to speak on one topic ." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273113) LB Laura B. HR Coordinator > "I like merge messaging feature that I can tailor a mass text." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280437) MG Milousa G. Customer service representative > "Additionally, pricing may be a concern for smaller businesses, as the cost can add up depending on usage." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570) CD Chrystina D. Patient Services Coordinator > "I really like the group message and schedule ahead feature because it allows me to easily schedule appointment reminders for patients that are..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191337) AC Audrey C. Broadcaster > "Occasionally, texts don't show up in real time, which can cause miscommunication." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269452) SR Sydney R. Vet Receptionist > "I love the ability to schedule messages and use templates for reaching out to clients." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6582860) ES Enrique S. Referral Coordinator > "I dont like how you cant hit "enter" to send a text, you must click the button" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6279874) AD Alex D. Vice President of Technical Recruiting > "What I love most about Text Request is that SMS messaging allows me to instantly connect with candidates and clients in just a few taps on my pc." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060459) AW Alma W. collections > "some of them don't have name ID you have to search by phone number." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6486054) CH Cayla H. Front Desk > "Our patients find it especially helpful so that they can easily text us instead of calling if we are all busy on the other line" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6334902) VR Verified Reviewer I.T. Marketing > "We did use it for everything for a few months when our integrated option failed us." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344) GG Greg G. Owner-Operator > "I love that we are able to use our landline phone number with Text Request, just as we were with Zipwhip, as we use it for sending and receiving..." [See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285) TH Trae H. Coach > "Names are being messed up when sending out texts, mixing up contacts" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6473059) EH Erika H. Vice President > "NO more wasting time calling them with updates or questions, a simple text that any of our team members can respond to and keep the conversation..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283479) LP Liz P. Client Care Representative > "Picture attachment size is not big enough/cannot see videos" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6465468) SF Stephanie F. Owner > "We like the basic functions and love the templates for similar texts that we send over and over." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212) DR Diana R. Office Coordinator > "The app in my phone has a lot of problems, doesn't work as good as in the computer." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280356) DR Daniela R. Human Resources > "It is effective to edit contact names and get a notification on the Text Request that says "NEW MESSAGE" so I can communicate with new hires in a..." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4879448) AB Ashlyn B. Dumpster Consultant > "It gets very laggy sometimes, and there is no way to translate languages" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392385) Ben S. Marketing and Communications Specialist > "Overall, I am very pleased with Text Request and the variety of features they provide to enhance our communication with clients and team members!" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6282273) SF Sarah F. Sales > "I do not like that you have to press "accept" when you change the first messages shown." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065) KO Kelsie O. Optician > "I liked the ease of using text request, the set templates and that it tells you if a message does not go through" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6324291) LR Lori R. Managing Director > "Can't receive back group messages in group texts" [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278757) GV Gigi V. Executive Director, Therepist > "Text Request makes is easy to send out group messages as we send out reminders for our group clients. " [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6289106) HW Heather W. Student Services Assistant > "Hard to manage at times with students constantly changing their phone numbers." [See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283922) [View Reviews](https://www.capterra.com/p/167015/Text-Request/reviews/) RM Radia M. Impact Rater > "It's very intuitive, and even if you're not familiar with using chat software, you can quickly create a chat room, invite..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4588360) KV Kaitlyn V. Partner and sales associate > "Also when I'm using another app and a notification pops up for office chat, for some reason it automatically starts typing..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3692649) KV Kaitlyn V. Partner and sales associate > "I recommend going over what you'll need and comparing it to the feature list. If office chat checks all of the boxes for you..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3692649) KD Kira D. Foster Marketing Agent > "It doesn't offer the option to bookmark your place in reading conversations and everything a new message is sent you have to..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854) EF Emanuela F. Student > "Every seller should have it, because it allows you to fully manage your business in all its facets." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4637810) PS Pallav S. Software Developer > "Very Costly then other software, all features used with paid." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3463399) KD Kira D. Foster Marketing Agent > "Its easy to share an array of files in the chat and you can chat with everyone or one on one. If you need it the delivery..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854) GF Genevieve F. Architectural Designer > "There are a few kinks, like every item on your clipboard will resend to a chat whenever remote desktop is restarted (it's..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444162) JR Jocelyn R. Librarian > "It has also been beneficial to be able to set up accounts for each group we work with." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4475095) GM Gaby M. Editor > "When I was added to a pre-existing chat, I always had a notification for a new message even though there was no new message..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444152) EF Emanuela F. Student > "A useful and easy experience, it allows me to make my marketing actions smart." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4637810) LI Lorena I. Franchise Owner > "When sharing a team member message to another team member you are unable to see who wrote the message you shared." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2457861) KD Kira D. Foster Marketing Agent > "We were able to work together regardless of our location and it was easy to share files." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854) GF Genevieve F. Architectural Designer > "I've also had a few issues with office chat not syncing the conversation or popping up when someone new messages me." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444162) KD Kira D. Foster Marketing Agent > "This product can compete well with others of this type." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854) HP Heather P. HR Assistant > "It does not always pop open when I have a new message, instead it will blink at the bottom of my screen." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2451601) JR Jocelyn R. Librarian > "Emojis are fantastic, and I love the document attachment!" [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4475095) MU Mehmet U. Broker > "It is troublesome to scroll all the way up, trying to remember ang guess which was the last msg the user read." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2452645) KV Kaitlyn V. Partner and sales associate > "Simple to use and reliable as far as messages getting through." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3692649) KW Kailey W. Designer > "This connection is broken sometimes 9usually a few times throughout the day)." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2445851) Siti Saleha A. Sales And Marketing Specialist > "OfficeChat is easy to use because it uses the same corporate email address to log in." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3435188) JR Jonathan R. Security Team Leader > "Long load times and frequent crashes." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2450399) GF Genevieve F. Architectural Designer > "We used this software pre-COVID, but especially now it makes it easy to quickly communicate with team members, discuss ideas..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444162) KG Kimberly G. Customer Service > "The free plan doesn't have enough features." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2398738) VJ Valerie J. CEO > "Our office needs a safe, HIPPA protected and encrypted chat and so far this software is doing a good job." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2434358) JR Jonathan R. Security Team Leader > "Very poor performance on android." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2450399) VR Verified Reviewer Dentist > "Office chat mimics this to make it easier to communicate within inter-office systems." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2466879) TA Tara A. Office manager > "A bit confusing to find chats and delete" [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2431217) [View Reviews](https://www.capterra.com/p/226272/Office-Chat/reviews/) ## User interface [Text Request](https://www.capterra.com/p/167015/Text-Request/) 4.63 (1,193) No images or videos provided by vendor ### Features Text Request Top features 25/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity/News Feed - Activity Tracking - AI Copilot - Alerts/Notifications - API - Blogs - Calendar Management - Chat/Messaging - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Discussions/Forums - Document Management - Document Storage - Drag & Drop - Email Management - Employee Communities - Employee Database - Employee Photos - Engagement Tracking - Event Calendar - File Management - File Sharing - Generative AI - Live Chat - Meeting Management - @mentions - Mobile Alerts - Multi-Language - Newsletter Management - Real-Time Chat - Real-Time Notifications - Real-Time Updates - Reporting & Statistics - Role-Based Permissions - Screen Sharing - Search/Filter - Single Sign On - Survey/Poll Management - Surveys & Feedback - Tagging - Task Management - Third-Party Integrations - Transcripts/Chat History [See all features](https://www.capterra.com/p/167015/Text-Request/#features) Office Chat 17/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity/News Feed - Activity Tracking - AI Copilot - Alerts/Notifications - API - Blogs - Calendar Management - Chat/Messaging - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Discussions/Forums - Document Management - Document Storage - Drag & Drop - Email Management - Employee Communities - Employee Database - Employee Photos - Engagement Tracking - Event Calendar - File Management - File Sharing - Generative AI - Live Chat - Meeting Management - @mentions - Mobile Alerts - Multi-Language - Newsletter Management - Real-Time Chat - Real-Time Notifications - Real-Time Updates - Reporting & Statistics - Role-Based Permissions - Screen Sharing - Search/Filter - Single Sign On - Survey/Poll Management - Surveys & Feedback - Tagging - Task Management - Third-Party Integrations - Transcripts/Chat History [See all features](https://www.capterra.com/p/226272/Office-Chat/#features) ### Recognition No recognitions have been awarded to Text Request No recognitions have been awarded to Office Chat ### Deployment & support Text Request Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Office Chat Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Text Request - By Text Request - Located in United States - Founded in 2014 Office Chat - By MangoApps - Located in United States - Founded in 2008 ## Popular Comparisons [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,293)](https://www.capterra.com/p/180345/WhatsApp/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp) [Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.53 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) $25/month Price $8.75/month 4.4 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-226272/Slack-vs-Office-Chat) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,057)](https://www.capterra.com/p/180348/Viber/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-180348/Text-Request-vs-Viber) [Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.53 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $25/month Price $29/month 4.4 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-226272/Connecteam-vs-Office-Chat) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167015-180347/Text-Request-vs-Telegram) [Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.53 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) vs [Zulip](https://www.capterra.com/p/197945/Zulip/)[4.88 (196)](https://www.capterra.com/p/197945/Zulip/reviews/) $25/month Price $6.67/month 4.4 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/197945-226272/Zulip-vs-Office-Chat) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $59/month Price €61/month 4.5 Features 4.3 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-167015/Bitrix24-vs-Text-Request) [Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.53 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) vs [Flock](https://www.capterra.com/p/151072/Flock/)[4.53 (344)](https://www.capterra.com/p/151072/Flock/reviews/) $25/month Price $6/month 4.4 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/151072-226272/Flock-vs-Office-Chat) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (202)](https://www.capterra.com/p/204314/WATI/reviews/) $59/month Price $59/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-204314/Text-Request-vs-WATI) [Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.53 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) vs [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/) $25/month Price $5.42/month 4.4 Features 4.4 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136446-226272/Confluence-vs-Office-Chat) [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) vs [Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164285-167015/Podium-vs-Text-Request) [Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.53 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) vs [Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.45 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/) $25/month Price $10/month 4.4 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170524-226272/Mattermost-vs-Office-Chat)