# Compare OnPay vs QuickBooks Payroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare OnPay and QuickBooks Payroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/167109-174981/OnPay-vs-QuickBooks

---

# OnPay vs QuickBooks Payroll Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OnPayQuickBooks Payroll2/4 selected

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (989)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

[## OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

BB

BB

Based on [468 reviews](#user-reviews)

Positive

453

Neutral

4

Negative

11

[## QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (989)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

Starting Price

$3.50/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [989 reviews](#user-reviews)

Positive

869

Neutral

58

Negative

62

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 35,679 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Payroll Management

4.8

Direct Deposit

4.8

Tax Compliance

4.7

W-2 Preparation

4.8

Payroll Reporting

4.8

82%Fit

Feature ratings

Payroll Management

4.6

Direct Deposit

4.7

Tax Compliance

4.5

W-2 Preparation

4.5

Payroll Reporting

4.5

User satisfaction

User satisfaction

4.8

User reviews[468](https://www.capterra.com/p/167109/OnPay/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.9

Customer support

4.8

User satisfaction

4.5

User reviews[989](https://www.capterra.com/p/174981/QuickBooks/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Price starts from

$3.50Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

OnPay's intuitive payroll and HR service helps every type of small business to pay and manage workers. Get a higher level of service with easy, accurate tools backed by top-rated support.

Best for

QuickBooks Payroll is a payroll provider for small businesses, accountants, financial experts, hospitality, and more that offers access to health benefits, workers compensation, and more.

## User reviews

Pros & cons

BB

Brenda B.

Executive Director

> "The inclusion of payroll processing, tax filing, employee self-service tools, onboarding capabilities, and..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

CR

Cory R.

outside sales

> "The software does not have built-in time tracking or scheduling tools, requiring users to rely on external..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7055392)

BB

Brenda B.

Executive Director

> "Its combination of strong performance, excellent customer service, valuable HR tools, and affordable pricing..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

OD

Olga D.

Pharmacist

> "Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7070755)

MS

Marcus S.

Owner

> "It supports unlimited monthly pay runs for W-2 employees and 1099 contractors, handles multi-state payroll,..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

MI

Marylenny I.

Owner

> "I dislike that there is not an option to suspend the account for the months that i will not need it."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082)

BB

Brenda B.

Executive Director

> "Payroll information is organized clearly and can be easily accessed for budgeting, financial reporting, and..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

MS

Marcus S.

Owner

> "Also, there isn’t a strong native mobile app for employers."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

BB

Brenda B.

Executive Director

> "The system simplifies administrative workflows and supports accurate financial management across the..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

VR

Verified Reviewer

Manager

> "Mobile app isn’t as functional as the main application"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6554771)

BB

Brenda B.

Executive Director

> "We highly recommend OnPay to other small businesses, healthcare organizations, and nonprofit agencies looking..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

KK

Kassaundra K.

HR Manager

> "Unable to make updates when you are the admin."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061)

BB

Brenda B.

Executive Director

> "Customer support has consistently been responsive, professional, and knowledgeable. Whenever questions arise,..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

JB

Jamie B.

CEO and Doctor of Chinese Medicine

> "I work with a piece rate system and that has been a bit difficult to set up through OnPay since it is not a..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5046400)

BB

Brenda B.

Executive Director

> "Overall, OnPay has proven to be a reliable, secure, and highly effective solution for payroll and workforce..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

DM

Dave M.

president

> "The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus more..."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

JD

Jennifer D.

Director of Development

> "I love that employees are able to create their own login and download their own paystubs, W-2, etc. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933)

JC

Jackie C.

Clinic manager

> "The reports aren’t as user friendly as I would like."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6805860)

NF

Nancy F.

Director of Operations

> "OnPay has been proactive, responsive, and clear at every stage."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762)

KJ

Kerri J.

Accountant

> "Having multiple clients enrolled but not all of them having the same interface is cumbersome."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780)

AD

Angie D.

Accountant

> "Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line to..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7000414)

RC

Rod C.

Financial Controller

> "OnPay refused to reset the security to allow me to pay the employees on time, even though I had all the..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4685766)

NF

Nancy F.

Director of Operations

> "This was my first time running payroll, and I really appreciated how approachable and supportive they were..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762)

CH

Cheryl H.

Financial Secretary

> "The only issue with use is understanding how to add Clergy housing."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4994657)

RS

Rachel S.

Managing Member

> "The interface is easy to use and running payroll takes only a few clicks."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7127342)

DM

Dave M.

president

> "Also, OnPay did not honor the first month free that they advertise."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

MS

Marcus S.

Owner

> "Overall, it worked for us with the transparent pricing and predictable costs."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

DM

Dave M.

president

> "Either way, it cost fees, interest, and time to resolve the issue."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

Tari M.

Administrator

> "OnPay is a great solution for any size business. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198)

DM

Dave M.

president

> "Sometimes they made calculation errors."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

JK

Jean K.

Attorney

> "Has all the necessary payroll features for employers and employees. And no ridiculous nonstop solicitations..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5002875)

KT

Kerry T.

President

> "Some functions are not easy to figure out."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4993837)

Tari M.

Administrator

> "It's easy to setup and even easier to do a payroll run. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198)

JS

James S.

HR Rep

> "General usability is not great and feature set is limited."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4847843)

TM

Tara M.

APN

> "Since the beginning, the customer support with OnPay has been phenomenal."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080)

AP

Amy P.

Account Manager

> "Not as easy to set up if you are paying one employee multiple workers comp codes and on salary. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391)

AB

Ashlee B.

Operations Manager

> "I appreciate that their team made it easy to transition over and the price is amazing for its value."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7027818)

MB

Merrell B.

Treasurer

> "Removing a no-longer needed payroll run setup is a pain point. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3216913)

SG

Stephen G.

Treasurer

> "The customer support is extremely helpful and the website is very easy to navigate."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7014724)

LH

Lowell H.

President/CEO

> "I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688)

SH

Sarah H.

CEO

> "I am very happy with OnPay and so glad I switched to them from my previous payroll software."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7011587)

TP

Timothy P.

Reverend

> "It is all user friendly. If there is something negative about the software it's that I don't need to use a..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3109346)

MS

Marcus S.

Owner

> "Great fit for small businesses."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

SK

Spencer K.

CEO

> "Not sure how to set up a commission based employee payroll."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3028568)

MI

Marylenny I.

Owner

> "I am still navigating tools but it is pretty intuitive."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082)

SH

Steve H.

Owner

> "This was not what we wanted and never requested to have that, so it seemed like a bit of a sketchy effort..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3029083)

DE

Dale E.

CEO

> "Website easy to use."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008)

CC

Cc C.

Owner

> "I can't imagine switching any of my clients to other platforms."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3205307)

DE

Dale E.

CEO

> "Onboarding was easy."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008)

GC

Gayle C.

Manager

> "The new employee set up is a bit tedious."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3217059)

DD

David D.

Lead Pastor

> "OnPay is very simple and straightforward to set up."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7171969)

HR

Hannah R.

Owner

> "This has caused us issues in the past."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3428513)

TM

Tara M.

APN

> "Ease of use, the portal is very clean and not overwhelming."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080)

MM

Marsha M.

Executive Director

> "The dashboard was not user-friendly or eye-ease."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3438570)

MF

Michelle F.

CAS Manager

> "The full service payroll software saves us so much time with tax remittance and payroll compliance reports."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5094772)

GC

Gary C.

Owner

> "When using a tablet instead of a computer, you may not be able to access everything."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2893613)

DN

Danielle N.

Recovery division specialist

> "They make payroll more approachable and takes out a lot of the guess work out that first time users may have..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817)

MH

Martha H.

Owner

> "On boarding could be better, wasnt clear how to get I9s and w4s in the system."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2312109)

JS

Jon S.

Sales

> "They are there when I need help and have a mostly intuitive interface that allows me to take care of tasks on..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128)

JC

James C.

Owner/Driver

> "As of right now I have yet to find a feature that my company needs that on pay dues not have."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2811354)

AM

Alison M.

Field Agent

> "Overall Onpay is a good software for small businesses keep track of payroll, business expenses, and taxes."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4913586)

VR

Verified Reviewer

Marketing Coordinator

> "After that, the website would no longer let me log in with my password."

[See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510)

KK

Kassaundra K.

HR Manager

> "Very user friendly, allows self service for employees."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061)

VR

Verified Reviewer

Marketing Coordinator

> "I could only login with just my email, which felt a little sketchy."

[See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510)

LS

Laura S.

Financial Administrator

> "OnPay sends invitation so employees and contractors can onboard themselves; it easy to change pay rates or..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4288018)

RT

Ron T.

President

> "Getting folks set up as contractors vs. employees has been the one struggle/frustration. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2291439)

FA

Fassil A.

Marketing Manager

> "With OnPay, we have best payroll features and has best HR and onboarding capabilities"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6224627)

AA

Austin A.

Owner

> "The failure on tax reporting alone is reason to go elsewhere"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268)

JD

Jennifer D.

Director of Development

> "The interface is very intuitive. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933)

TAF

Terry Ann F.

Office Manager

> "Payroll reporting monthly was always a real pain for me. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2361063)

JR

Jessica R.

Director of Operations

> "The pros of OnPay are it's ease of use and affordability."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072)

AA

Austin A.

Owner

> "They keep messing up taxes."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268)

DN

Danielle N.

Recovery division specialist

> "Between learning accounting and payroll to being up to speed on tax laws OnPay makes my life a little easier."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817)

LH

Lowell H.

President/CEO

> "The customer support is awful."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688)

JS

Jon S.

Sales

> "I like the ease of use with OnPay. And when there are issues or concerns, their team is quick to..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128)

PP

Patty P.

Accounts Payable

> "Can't believe the poor customer service. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2563760)

JR

Jessica R.

Director of Operations

> "As a small nonprofit, we have had a great experience and overall would highly recommend for small companies."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072)

PD

Priti D.

Manager

> "Taxes late"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509)

TN

Thang N.

Owner / Operator

> "OnPay is exactly the kind of payroll solution I needed to manage my business and keep my payroll organized and..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4540902)

PD

Priti D.

Manager

> "Many employees were not happy."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509)

[View Reviews](https://www.capterra.com/p/167109/OnPay/reviews/)

SA

Suman A.

Owner,Bookkeeper,TaxPreparer

> "I like it's streamlined Financial integration and this eliminates manual data entry and ensures our general ledger is always up..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7161946)

FC

Fannie C.

Estimator

> "I also cannot increase the font size when I need to read descriptions, which can be frustrating."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7171842)

Brendan R.

Workshop Manager

> "It’s intuitive once you have it set up, and it really simplifies the administrative burden of running a small business. While..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7175976)

Alvin W.

Owner

> "My client has had to turn of automatic payroll features because he can't afford to give Intuit his money for 6 weeks at a time."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7084312)

DM

Daniel M.

Ceo

> "It works seamlessly with QuickBooks accounting software, making it easier to manage both payroll and finances in one place. And..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6871101)

RL

Robert L.

Owner

> "There can be occasional bugs, delays, or confusion when trying to fix issues, and customer support is one area that could be..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7154948)

RL

Robert L.

Owner

> "I like that it keeps employee pay, deductions, tax information, pay stubs, and business records organized."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7154948)

SF

Sarah F.

Director of Human Resources and Payroll

> "I noticed that the software doesn't calculate Simple IRA deductions as it should for pre-tax deductions and I have to manually..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6768927)

Brendan R.

Workshop Manager

> "QuickBooks Payroll has been a reliable backbone for managing our employee payments, tax compliance, and pay stubs."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7175976)

KH

Katelynn H.

Payroll specialist

> "From the employer perspective, payroll submission could get especially tricky during holidays."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087192)

MW

Matt W.

President

> "QuickBooks Payroll is a great secure platform that helps me keep my banking and money management in one place."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7172944)

MS

MItch S.

Owner

> "It can be hard for new business owners to understand what's happening in the background for them."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087422)

JI

Jess I.

Controller

> "The larger our company became we had to transition to something more substantial to handle Out of state Payrolls and Certified..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114882)

OS

Olugbemi S.

coordinator

> "However, the additional cost for full-service payroll and the need to manually handle local tax filing could be less convenient..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6392101)

NA

Nameer A.

Owner

> "QuickBooks Payroll integrates seamlessly with QuickBooks accounting, which saves a lot of time on reconciliation."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7148078)

LW

Landon W.

Administrator

> "Customer support felt impersonal and slow. When something went wrong, it often seemed like we were just another number in line,..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7050317)

FE

FREDDIE E.

manager

> "very easy manage at your finger tips good for taxes and basic bookkeeping and Tracks income, expenses, and profit automatically"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7119771)

CA

Cyndy A.

CEO

> "For example: features like Payroll, Time Tracking, and Inventory Management are not included in base plans."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6813870)

JD

Jesse D.

Co-Founder

> "Accurate and efficient payroll generation and management, ease of automated pre-tax deductions, expense reimbursement, tax..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6650507)

AM

Alicia M.

Owner

> "We had an employee to put the wrong bank info in for direct deposit and QBP is not quick to correct the debit from my account."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6848219)

OS

Olugbemi S.

coordinator

> "The seamless integration with QuickBooks Online, comprehensive tax compliance features, and user-friendly interface have made..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6392101)

RD

Raegan D.

Owner, Accountant

> "For my client's with a large headcount, it makes it too expensive to use QuickBooks Payroll."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7046697)

TA

Tanveer A.

Software enginner

> "QuickBooks Payroll is user-friendly and seamlessly integrates with QuickBooks accounting software, which makes managing..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6566097)

KM

Kay M.

Office Coordinator

> "Sometimes their age can be a curse - parts can be clunky and have long-term issues that sometimes have you lost in a sea of..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6838210)

MW

Matt W.

President

> "Being able to pay everyone and have my accounting software update automatically is truly a time saver."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7172944)

JB

Jodi B.

Controller

> "The only thing I dislike about QuickBooks Payroll is the inability to reverse a direct deposit once it's been processed."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6452746)

SF

Shani F.

Smart home system

> "I am very satisfied with the software, the best way to prepare invoices and receive the money is through the software, it is..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6866386)

JI

Jess I.

Controller

> "Can't connect with anyone on a call."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114882)

VR

Verified Reviewer

Manager

> "Great payroll option for beginners and small companies"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7133522)

AB

Amber B.

EXECUTIVE DIRECTOR

> "At time payroll is not set for the correct pay date and at times it is not a consecutive 14 days"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6759254)

KG

Krista G.

VP

> "I also really like that they offer a call back option rather than having to sit on hold for a long time."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7142302)

Samantha A.

HR ADMIN PROJECT ENGINEER

> "On occasion we do run into a problem where the taxes are not being taken out."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6862616)

Nicola T.

Vocal Coach

> "I liked that I could do all my payroll on the one application without having to use another application."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7125981)

JH

Jenna H.

Founder

> "It it not as user friendly as other tools with the automation of taxes, EDD filing, etc."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6795616)

RL

Robert L.

Owner

> "QuickBooks Payroll makes payroll much easier to manage in one place."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7154948)

KM

Kaylee M.

Director

> "It also does not have the capability to submit source deductions to CRA with each payroll processing like many other payroll..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6169540)

VR

Verified Reviewer

Practice Administrator

> "Changes they have made have increased the usability of the program and the interfaces with my timeclock has made it so much..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7066523)

TR

Tina R.

Office Assistiant

> "So, no real complaints other than repeating ones self on the repeat calls."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7006798)

BR

Beck R.

Owner

> "I use QBO Payroll to run payroll for clients, and overall it makes the process smooth."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7005009)

VR

Verified Reviewer

Practice Administrator

> "It is on the higher end of the cost for this type of program. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7066523)

Alvin W.

Owner

> "QBO Payroll is easy to integrate for small business owners - sometimes too easy. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7084312)

EP

Emily P.

Assistant Controller

> "It was slow to process payroll, and it often had glitches."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6655246)

KH

Katelynn H.

Payroll specialist

> "The range of customization as an employer is very beneficial."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087192)

BR

Beck R.

Owner

> "It does cost more than some other payroll options."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7005009)

VR

Verified Reviewer

Accountant

> "It was especially good when trying run a small retail business with only a few employees."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114608)

KP

Kurtis P.

Owner

> "There’s not a simple way to get an employee time and a half for working on a given day"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6807041)

VR

Verified Reviewer

Accountant

> "It was especially good when trying run a small retail business with only a few employees."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7114608)

KM

Kim M.

Manager

> "Hard to find things needed pertaining to payroll, when completing payroll it does not give an overview of what was inputted..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4982899)

JR

Joelle R.

Customer service Rep and HR

> "QuickBooks Payroll has allowed our financial managment team to pass along tasks, increasing productivity."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6643771)

TR

Tina R.

Office Assistiant

> "we get repeat calls over and OVER."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7006798)

MS

MItch S.

Owner

> "Overall, it's a good product that integrates well with their accounting software."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7087422)

SB

Stephen B.

CEO

> "Has limited functionality as compared to the higher cost offerings"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6582281)

PK

Priya K.

Controller

> "It is a good software for value of money and the quality you get in using this software."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7127020)

JJ

Jodi J.

. Manager

> "A bit pricier than other products and some aspect can be a tad confusing at first."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6544746)

CJ

Cassandra J.

Electrical engineer

> "What I like most about QuickBooks payroll is how is so easy to schedule payments to employees directly to their account..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7044512)

JD

Jess D.

Office Manager

> "Sometimes tables aren’t updated for on time"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6422656)

SL

Stephanie L.

Office Manager

> "Very affordable. When we have issues, customer support is great to work with."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7095628)

CO

Chris O.

President

> "I ultimately canceled my subscription and hired a local payroll company instead."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6556375)

MD

Mashelia D.

Manager

> "I was able to get assistance quickly for each issue."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7120715)

GR

Garrett R.

Owner

> "The tax filings are incorrect and incomplete and it is like pulling teeth trying to get Quickbooks to even acknowledge issues,..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#SoftwareAdvice___6124963)

MD

Mashelia D.

Manager

> "The customer service experts were helpful though."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7120715)

KM

Kay M.

Office Coordinator

> "Their AI-sorting is also a little buggy."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6838210)

TA

Tanveer A.

Software enginner

> "The automated calculations and tax filing features are reliable and save a lot of time."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6566097)

PM

Paulo M.

CEO

> "it could be the costumer service sometimes its really difficult to get them"

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6747479)

WL

Wieke L.

MD

> "I hope we will be able to resolve the admin issue today. "

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7106390)

MH

Monica H.

Office Manager

> "It was just very frustrating when you needed to do something that required calling customer service."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6705434)

PK

Priya K.

Controller

> "The customer support is very helpful and awesome."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7127020)

LM

Louise M.

Financial Controller

> "We have uncovered a disaster issue noted in detail below."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6585375)

BP

Bianca P.

Owner

> "Good for payroll and expense management."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7074377)

MH

Mary H.

Executive Assistant

> "The way it was integrated into our main Quickbooks software, I was unable to use this on my MAC - I am only a MAC user and had..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4212361)

FS

Frances S.

Owner

> "We QuickBooks Payroll because it integrates so nicely with our bank, it’s so user friendly and very intuitive."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6686654)

KM

Kaylee M.

Director

> "It does not have the capability to express process payroll for direct deposit."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6169540)

RJ

Rhonda J.

Medical Administrative

> "The cost for quick books is worth it to me."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7132322)

CC

Cody C.

Office Administrator

> "Any time I have an issue and contact the help desk, it takes over an hour of them "researching" before the answer is usually,..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6196224)

CA

Cyndy A.

CEO

> "QuickBooks has been a reliable and comprehensive tool for managing business finances."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6813870)

MT

Maryq T.

CEO

> "They made unauthorized changes to payroll, service teams contradict themselves (then ultimately lied sadly) Only 3 weeks in an..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#SoftwareAdvice___4318263)

EB

Erinn B.

Client Service Specialist II

> "I also like the reports on qb payroll versus other payroll platforms."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___6459960)

SJ

Summer J.

Park manager

> "The only thing I don't like is that no matter how many times I set the payroll taxes to be quarterly."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___5094624)

LW

Landon W.

Administrator

> "QuickBooks Payroll is easy to use and integrates smoothly with their other products."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___7050317)

VR

Verified Reviewer

Company Bookkeeper

> "The only con that I have personally can across is that the direct deposit option should be included price wise in either the..."

[See full review](https://www.capterra.com/p/174981/QuickBooks/#Capterra___4319436)

[View Reviews](https://www.capterra.com/p/174981/QuickBooks/reviews/)

## User interface

[OnPay](https://www.capterra.com/p/167109/OnPay/)

4.82 (468)

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

4.45 (989)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

OnPay

Top features

34/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/167109/OnPay/#features)

QuickBooks Payroll

17/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/174981/QuickBooks/#features)

### Recognition

OnPay is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value PayrollSoftware (2026) 

Best Value PayrollSoftware (2022) 

QuickBooks Payroll is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

OnPay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Payroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

OnPay

-   By OnPay
-   Located in United States
-   Founded in 2007

QuickBooks Payroll

-   By Intuit
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

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[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

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[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (989)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

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[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

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[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (989)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

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