# Compare OnPay vs SurePayroll 2026 | Capterra > Unsure of what to choose? Check Capterra to compare OnPay and SurePayroll based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/167109-225706/OnPay-vs-SurePayroll --- # OnPay vs SurePayroll Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OnPaySurePayroll2/4 selected [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) [## OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) Starting Price $49.00/month Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment MS JD Based on [464 reviews](#user-reviews) Positive 449 Neutral 4 Negative 11 [## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) Starting Price $20.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.2 Customer Service 4 Reviews Sentiment JA Based on [305 reviews](#user-reviews) Positive 241 Neutral 18 Negative 46 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Not enough reviews Feature ratings Payroll Management 4.8 Direct Deposit 4.8 Tax Compliance 4.7 W-2 Preparation 4.8 Tax Calculation \-- 82%Fit Not enough reviews Feature ratings Payroll Management 4.3 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.8 Tax Calculation 5.0 User satisfaction User satisfaction 4.8 User reviews[464](https://www.capterra.com/p/167109/OnPay/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.9 Customer support 4.8 User satisfaction 4.2 User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.2 Customer support 4.0 Price starts from Price starts from $49Per User, Per Month - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for OnPay's intuitive payroll and HR service helps every type of small business to pay and manage workers. Get a higher level of service with easy, accurate tools backed by top-rated support. Best for SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants. ## User reviews Pros & cons MS Marcus S. Owner > "It supports unlimited monthly pay runs for W-2 employees and 1099 contractors, handles multi-state..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) CR Cory R. outside sales > "The software does not have built-in time tracking or scheduling tools, requiring users to rely on external..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7055392) JD Jennifer D. Director of Development > "I love that employees are able to create their own login and download their own paystubs, W-2, etc. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933) OD Olga D. Pharmacist > "Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7070755) NF Nancy F. Director of Operations > "OnPay has been proactive, responsive, and clear at every stage." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762) MI Marylenny I. Owner > "I dislike that there is not an option to suspend the account for the months that i will not need it." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082) AD Angie D. Accountant > "Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7000414) MS Marcus S. Owner > "Also, there isn’t a strong native mobile app for employers." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) NF Nancy F. Director of Operations > "This was my first time running payroll, and I really appreciated how approachable and supportive they were..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762) VR Verified Reviewer Manager > "Mobile app isn’t as functional as the main application" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6554771) RS Rachel S. Managing Member > "The interface is easy to use and running payroll takes only a few clicks." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7127342) KK Kassaundra K. HR Manager > "Unable to make updates when you are the admin." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061) MS Marcus S. Owner > "Overall, it worked for us with the transparent pricing and predictable costs." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) JB Jamie B. CEO and Doctor of Chinese Medicine > "I work with a piece rate system and that has been a bit difficult to set up through OnPay since it is not..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5046400) Tari M. Administrator > "OnPay is a great solution for any size business. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198) DM Dave M. president > "The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus..." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) JK Jean K. Attorney > "Has all the necessary payroll features for employers and employees. And no ridiculous nonstop..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5002875) JC Jackie C. Clinic manager > "The reports aren’t as user friendly as I would like." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6805860) Tari M. Administrator > "It's easy to setup and even easier to do a payroll run. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198) KJ Kerri J. Accountant > "Having multiple clients enrolled but not all of them having the same interface is cumbersome." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780) TM Tara M. APN > "Since the beginning, the customer support with OnPay has been phenomenal." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080) RC Rod C. Financial Controller > "OnPay refused to reset the security to allow me to pay the employees on time, even though I had all the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4685766) AB Ashlee B. Operations Manager > "I appreciate that their team made it easy to transition over and the price is amazing for its value." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7027818) CH Cheryl H. Financial Secretary > "The only issue with use is understanding how to add Clergy housing." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4994657) SG Stephen G. Treasurer > "The customer support is extremely helpful and the website is very easy to navigate." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7014724) DM Dave M. president > "Also, OnPay did not honor the first month free that they advertise." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) SH Sarah H. CEO > "I am very happy with OnPay and so glad I switched to them from my previous payroll software." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7011587) JS James S. HR Rep > "General usability is not great and feature set is limited." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4847843) MS Marcus S. Owner > "Great fit for small businesses." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) DM Dave M. president > "Either way, it cost fees, interest, and time to resolve the issue." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) MI Marylenny I. Owner > "I am still navigating tools but it is pretty intuitive." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082) DM Dave M. president > "Sometimes they made calculation errors." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) DE Dale E. CEO > "Website easy to use." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008) KT Kerry T. President > "Some functions are not easy to figure out." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4993837) DE Dale E. CEO > "Onboarding was easy." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008) AP Amy P. Account Manager > "Not as easy to set up if you are paying one employee multiple workers comp codes and on salary. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391) JR Jessica R. Director of Operations > "The pros of OnPay are it's ease of use and affordability." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072) GC Gary C. Owner > "When using a tablet instead of a computer, you may not be able to access everything." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2893613) TM Tara M. APN > "Ease of use, the portal is very clean and not overwhelming." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080) MB Merrell B. Treasurer > "Removing a no-longer needed payroll run setup is a pain point. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3216913) MF Michelle F. CAS Manager > "The full service payroll software saves us so much time with tax remittance and payroll compliance reports." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5094772) LH Lowell H. President/CEO > "I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688) DN Danielle N. Recovery division specialist > "They make payroll more approachable and takes out a lot of the guess work out that first time users may..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) TP Timothy P. Reverend > "It is all user friendly. If there is something negative about the software it's that I don't need to use a..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3109346) JS Jon S. Sales > "They are there when I need help and have a mostly intuitive interface that allows me to take care of tasks..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128) SK Spencer K. CEO > "Not sure how to set up a commission based employee payroll." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3028568) AM Alison M. Field Agent > "Overall Onpay is a good software for small businesses keep track of payroll, business expenses, and taxes." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4913586) AA Austin A. Owner > "The failure on tax reporting alone is reason to go elsewhere" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268) KK Kassaundra K. HR Manager > "Very user friendly, allows self service for employees." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061) SH Steve H. Owner > "This was not what we wanted and never requested to have that, so it seemed like a bit of a sketchy effort..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3029083) LS Laura S. Financial Administrator > "OnPay sends invitation so employees and contractors can onboard themselves; it easy to change pay rates or..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4288018) CC Cc C. Owner > "I can't imagine switching any of my clients to other platforms." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3205307) FA Fassil A. Marketing Manager > "With OnPay, we have best payroll features and has best HR and onboarding capabilities" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6224627) GC Gayle C. Manager > "The new employee set up is a bit tedious." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3217059) JR Jessica R. Director of Operations > "As a small nonprofit, we have had a great experience and overall would highly recommend for small..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072) AA Austin A. Owner > "They keep messing up taxes." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268) JD Jennifer D. Director of Development > "The interface is very intuitive. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933) HR Hannah R. Owner > "This has caused us issues in the past." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3428513) DN Danielle N. Recovery division specialist > "Between learning accounting and payroll to being up to speed on tax laws OnPay makes my life a little..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) MM Marsha M. Executive Director > "The dashboard was not user-friendly or eye-ease." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3438570) JS Jon S. Sales > "I like the ease of use with OnPay. And when there are issues or concerns, their team is quick to..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128) KK Kyle K. CEO > "some of the buttons aren't noticeable and some of the features aren't flagged or noticeable" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2243875) AP Amy P. Account Manager > "This also cut out our frustrations and has helped our sanity and enjoyment of processing payroll. When..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391) MH Martha H. Owner > "On boarding could be better, wasnt clear how to get I9s and w4s in the system." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2312109) TN Thang N. Owner / Operator > "OnPay is exactly the kind of payroll solution I needed to manage my business and keep my payroll organized..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4540902) JC James C. Owner/Driver > "As of right now I have yet to find a feature that my company needs that on pay dues not have." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2811354) TP Teresa P. Accounting Manager > "Their Customer Service is 2nd to NONE! Whenever I have had a question, no matter who I have spoken to,..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4999410) VR Verified Reviewer Marketing Coordinator > "After that, the website would no longer let me log in with my password." [See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510) AD Andrew D. Owner/Manager > "Costs is also a great reason to signup to Onpay for payroll purposes" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4922605) VR Verified Reviewer Marketing Coordinator > "I could only login with just my email, which felt a little sketchy." [See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510) AA Alex A. Executive Director > "We've had a great experience using Onpay for our online payroll servicess" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4871346) RT Ron T. President > "Getting folks set up as contractors vs. employees has been the one struggle/frustration. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2291439) AD Andrew D. Owner/Manager > "It worked fine and given that my business is small it, I feel that I didn’t require much from the company...." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4922605) TAF Terry Ann F. Office Manager > "Payroll reporting monthly was always a real pain for me. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2361063) KJ Kerri J. Accountant > "The most important pro is the prompt help we receive from all the different support teams." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780) LH Lowell H. President/CEO > "The customer support is awful." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688) DN Danielle N. Recovery division specialist > "Offers great HR resources with extensive library" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) PP Patty P. Accounts Payable > "Can't believe the poor customer service. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2563760) PF Peter F. Owner > "Good support and take care of reporting and filing." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5092021) PD Priti D. Manager > "Taxes late" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509) [View Reviews](https://www.capterra.com/p/167109/OnPay/reviews/) JA JANINE A. Business Owner > "SurePayroll makes payroll and managing employees a breeze!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) AH Allison H. Operations Manager and HR > "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) JA JANINE A. Business Owner > "The customer support is stellar compared to other companies I have worked with, not to mention it being a..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) RK Robert K. Manager > "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) TK Terri K. Owner > "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967) JL Josephine L. Regional Manager > "We asked about adding time tracking and never received the steps for how to get it up and running at our..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531) KF Kennedy F. Speech Language Pathologist > "I like that I get notifications easily to by email when I am being paid." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RK Robert K. Manager > "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) AH Allison H. Operations Manager and HR > "They provide good support!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) RK Robert K. Manager > "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) JKA Ja Keya A. Manager > "The fact that they help with tax filling is definitely a plus." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) RD Robert D. Sports Director > "It wasn't the easiest system to use when it can to paying employees. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Kennedy F. Speech Language Pathologist > "I also love the simplicity of checking my paystubs." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RD Robert D. Sports Director > "The customer service wasn't the best either." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Katie F. Owner > "The process to submitting payroll is quick and simple." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) JKA Ja Keya A. Manager > "The customer service took a long time to reply" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) JP Joseph P. Principal > "There are tons of features that I don't even use but it could handle much larger and complex organizations..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) BG Brad G. Network Administrator > "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646) KF Kennedy F. Speech Language Pathologist > "Everything is listed in a way that is easy to understand." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) JQ Jorge Q. Owner > "Disappointing, not a full-service provider, nickel and dime you." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713) JC Jean C. Owner > "This service I can provide using SURE payroll platform without breaking the client's bank." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RK Robert K. Manager > "They did not want us to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) CB Charlotte B. Business Manager > "The set up process is easier than some because there is a dedicated person who helps you set up a company..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359) WR Wayne R. CEO > "I found that I did not need it after one month and tried to cancel it but found several months later that I..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998) KF Katie F. Owner > "I am very pleased with SurePayroll because it is user friendly." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) VR Verified Reviewer CEO > "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564) SK Soyeon K. CEO > "When I was not sure which option was right for me the customer support was super helpful in making decisions" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703) MS Maria S. COO > "I did all the address changes with the govt and it never showed up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493) SK Sugi K. vocational rehabilitation couselor > "I liked the promotion regarding getting free first month but there after, rates went up and up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) DC David C. Admin > "My employees have said that the self service portal was difficult to navigate." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606) SN Shawn N. Operations Manager > "It also helps that we very rarely need any customer service assistance." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) AS Acea S. Owner > "They will say if you close the account you will not be charged every month but they still do. If there are..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) MB Mark B. Owner > "It only takes 5 minutes/week to process payroll, super easy" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458) SK Sugi K. vocational rehabilitation couselor > "A little frustrated with getting transferred from one customer service rep to another." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) JC Jean C. Owner > "The pricing is important to a small business and I like the low monthly cost. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RF Robert F. Agent > "Ask for referrals way too much." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714) MD Maria D. Treasurer > "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456) LW Laura W. Owner > "Least 40 characters to finish this review so this is what I think is dumb." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712) RA Rebekah A. Owner > "The dashboard offers a wide range of useful information. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097) Tiffani Z. Director Of Operations > "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668) MO Matthew O. Household Employer > "Very helpful customer success team that called and walked me through the entire setup." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499) CH Carol H. CEO > "Not extremely user friendly for someone who is not always in front of the computer." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619) DM Dylan M. Owner > "Most affordable, simple solution in an overcrowded, expensive industry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678) RR Raymundo R. IT Manager > "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) BJ Benjamin J. Chief Operations Officer > "It has been an affordable and highly functional resource for us." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) TS Tom S. Owner > "Not easy to setup sick pay for NJ. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018) SN Shawn N. Operations Manager > "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) SP Scott P. CEO > "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579) JC Joan C. Bookkeeper > "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348) JO Jacob O. President > "I wouldn't use this company if they were the last company on the planet that offered payroll services." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) JD Jackson D. The Dude > "Love the ease of use and the tax prep is done for me." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947) VR Verified Reviewer Owner > "A customer service rep told me that they didn't build this into the software, my browser offers it, except..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) SM Silvia M. Owner > "It was a good experience; I had no issues with the payroll or paying the tax." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) JL Josh L. Owner > "I called their support, waited on the phone for over an hour (it was during peak season but still)." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972) JP Joseph P. Principal > "sensitive content hidden\] was extremely helpful in getting everything set up for my client." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) VR Verified Reviewer Owner > "Customer service says they will escalate, and a week later I receive an email that says the exact same..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) TB Todd B. Owner Psychotherapist > "I appreciate never having to worry about payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) JO Jacob O. President > "They couldn't care less about customers that desire to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) AG Alberta G. Office Manager > "I like the ease of processing our payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002) DM Debra M. President > "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223) RM Roy M. Nanny > "The team was very helpful in configuring things the right way. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845) AS Acea S. Owner > "The customer care people will lie." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) RR Raymundo R. IT Manager > "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) KC Kristen C. Accountant > "Customer service is needed too frequently and over the last two years, customer service has gone downhill. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174) JP Joseph P. Principal > "I'm extremely happy with my choice for payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) VR Verified Reviewer Office Manager > "You call back and you're placed back in line (now "wait time of over 45 minutes"). " [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743) SM Silvia M. Owner > "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) BW Betsy W. media > "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) KN Kendrick N. CFO > "wonderful, i recommend any startup small business to use this service" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471) DV Donna V. President > "I got locked out of my account and tried reaching someone for 2 days." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871) AL Andrew L. Realtor Owner > "Ease of use / \[sensitive content hidden\] the sales rep was very helpful" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187) MH Michelle H. MD > "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348) TB Todd B. Owner Psychotherapist > "It is also very affordable." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) AM Amy M. Business Manager > "We need to change the weekly payday but I can't find the right setting to make it default to the day I want." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808) AE Alan E. Broker Owner > "Portal is easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641) BW Betsy W. media > "SurePayroll personnel made me feel helpless, confused, and hung out to dry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) TP Tricia P. CEO > "It is super easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020) WB Walter B. administrator > "SurePayroll handles government interactions very poorly, and communicates with its clients about these..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929) BJ Benjamin J. Chief Operations Officer > "I would highly recommend it to any business operation of any size." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) SA Sean A. Founder > "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535) [View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/) ## User interface [OnPay](https://www.capterra.com/p/167109/OnPay/) 4.82 (464) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) 4.15 (305) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important OnPay Top features 34/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/167109/OnPay/#features) SurePayroll 23/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/225706/SurePayroll/#features) ### Recognition OnPay is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value PayrollSoftware (2026)  Best Value PayrollSoftware (2022)  SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support OnPay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurePayroll Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details OnPay - By OnPay - Located in United States - Founded in 2007 SurePayroll - By Paychex - Located in United States - Founded in 1971 ## Popular Comparisons [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $49/month Price $5/month 4.7 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/167109-205015/OnPay-vs-Deel) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $20/month Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/205015-225706/Deel-vs-SurePayroll) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) $49/month Price $8/month 4.7 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/167109-172127/OnPay-vs-Rippling) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) $20/month Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) $49/month Price Contact vendor for pricing 4.7 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167109-185859/OnPay-vs-RUN) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/185859-225706/RUN-vs-SurePayroll) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $49/month Price Contact vendor for pricing 4.7 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-167109/WebPay-vs-OnPay) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $49/month Price Contact vendor for pricing 4.7 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-167109/WorkforceNow-vs-OnPay) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-225706/WorkforceNow-vs-SurePayroll) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $49/month Price $17/month 4.7 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-167109/Patriot-Software-vs-OnPay) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $20/month Price $17/month 4.1 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)