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Intellum supports mid-size and enterprise companies with solutions to educate customers, partners, and employees in their products and services, at scale.
SaaS & Enterprises applications. Recurring revenue businesses, customer success, product success, and customer engagement.
Because this is very good and informative platform I read and learned a lot from this good.
If I would have to pick out one thing that we considered a "Con" as a part of the system, it would be the destruction of users.
Super clean and robust interface for both creating, organizing, and interacting with content.
Only offers reporting, no dashboards or analytics currently.
What we've most appreciated about the platform is our ability to customize and build a solution that fits our unique needs.
The system has really poor file management capabilities and interface.
They also have great thought leadership resources on scaling learning and a helpful user conference.
SENSITIVE CONTENT] have been amazing to work with and are dedicated to helping our team get up to speed and succeed within the platform. They have always been accessible.
There's no new tab option , all activity you have to do in same tab , number of repetition in same tab.
SM is a product with great potential, it will greatly help customer success and business analysis if implemented properly. Their people are smart and supportive, super professional.
The frequent updates to platform without informing us beforehand caused some inconvenience, but overall, it still meets our CS needs.
SM team is super supportive and helpful. They have a strong team to implement the product.
The product could have a more streamlined interface. Some things are a bit difficult to find, but they are usually there, just hidden among other things.
The Success Plays are also super helpful to have defined processes for certain customers. The user interface is very friendly and our CSM was extremely helpful during the integration process.
Intellum Platform
SmartKarrot
Top FeaturesIntellum Platform
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SmartKarrot
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