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Custify vs Intellum Platform: Which is a better fit?

Updated on January 12th, 2025
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Summary
Features in Customer Success
45
Best performer
50
  • Account Management
  • Churn Management
  • Configurable Workflow
21
50
  • Chat/Messaging
  • Knowledge Base Management
  • Multi-Language
User satisfaction
4.9
User reviews121
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
5.0
4.6
User reviews15
Ease of use
4.5
Functionality
4.2
Value for money
4.5
Customer support
4.6
Price starts from
--
Yearly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

B2B SaaS companies

Intellum supports mid-size and enterprise companies with solutions to educate customers, partners, and employees in their products and services, at scale.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
190125
3 screenshots
16720
5 screenshots

Custify

Top Features
45/50
  • Chat/Messaging
  • Knowledge Base Management
  • Multi-Language
  • Social Media Integration
  • Win/Loss Analysis
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • API
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • CRM
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Health Score
  • Monitoring
  • Multi-Channel Communication
  • NPS of Customers
  • Onboarding
  • Performance Metrics
  • Real-Time Data
  • Real-Time Notifications
  • Renewal Management
  • Reporting/Analytics
  • Reporting & Statistics
  • Revenue Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • Widgets
  • Workflow Management
See All features
Hide Customer Success Software Features -

Intellum Platform

21/50
Show Customer Success Software Features +

Custify

Intellum Platform

--

Custify
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intellum Platform
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Custify
  • By Custify
  • Located in Romania
  • Founded in 2017
Intellum Platform
  • By Intellum
  • Located in United States
  • Founded in 2000
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