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B2B SaaS companies
Intellum supports mid-size and enterprise companies with solutions to educate customers, partners, and employees in their products and services, at scale.
We had help from their clear documentation and their awesome support. Highly recommend trying it out to see if it fits your business.
Now I get everything in one place. I know which customer to contact, what their problem is, I have their conversation history and I know when they need an upselling and what features they use more.
Our sales team saves a lot of time and gets much better results. From segmenting to targeting and automated outreach it is a great tool that I recommend.
In cases where they had to call us it was just starting off on the wrong foot.
My overall experience is great. Aside from being a good product at a reasonable price, their customer service is very good.
No one report or dashboard to see all stats in one place.
If you're a data geek like me, who likes to get your data fix quick, go at it deep, and. Then know exactly which action is the best one to take, I'm not saying this software is.
No more sheets - now we automate and get detailed reports.
Because this is very good and informative platform I read and learned a lot from this good.
If I would have to pick out one thing that we considered a "Con" as a part of the system, it would be the destruction of users.
Super clean and robust interface for both creating, organizing, and interacting with content.
Only offers reporting, no dashboards or analytics currently.
What we've most appreciated about the platform is our ability to customize and build a solution that fits our unique needs.
The system has really poor file management capabilities and interface.
They also have great thought leadership resources on scaling learning and a helpful user conference.
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