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Intellum Platform vs ZapScale: Which is a better fit?

Updated on December 19th, 2023
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Summary
Features in Customer Success
21
50
  • Customizable Branding
  • Multi-Language
  • Surveys & Feedback
38
Best performer
50
  • Account Management
  • Churn Management
  • Configurable Workflow
User satisfaction
4.6
User reviews15
Ease of use
4.5
Functionality
4.2
Value for money
4.5
Customer support
4.6
5.0
User reviews12
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.9
Price starts from
Yearly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Intellum supports mid-size and enterprise companies with solutions to educate customers, partners, and employees in their products and services, at scale.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
16720
5 screenshots
275469
4 screenshots

Intellum Platform

21/50
  • Account Management
  • Churn Management
  • Configurable Workflow
  • CRM
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customizable Forms
  • Customizable Templates
  • Drag & Drop
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • Health Score
  • Monitoring
  • Multi-Channel Communication
  • NPS of Customers
  • Performance Metrics
  • Real-Time Data
  • Real-Time Notifications
  • Renewal Management
  • Revenue Management
  • Social Media Integration
  • Survey/Poll Management
  • Task Management
  • Widgets
  • Win/Loss Analysis
  • Workflow Management
  • Account Alerts
  • Activity Dashboard
  • Activity Tracking
  • API
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Customer Engagement
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Engagement Tracking
  • Knowledge Base Management
  • Multi-Language
  • Onboarding
  • Reporting/Analytics
  • Reporting & Statistics
  • Surveys & Feedback
  • Third-Party Integrations
  • Usage Tracking/Analytics
See All features
Hide Customer Success Software Features -

ZapScale

Top Features
38/50
Show Customer Success Software Features +

Intellum Platform

--

ZapScale

  • Best Value Customer Success
    Software (2024)
Intellum Platform
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ZapScale
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intellum Platform
  • By Intellum
  • Located in United States
  • Founded in 2000
ZapScale
  • By ZapScale
  • Located in United States
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