# Compare Healthie vs Klara 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Healthie and Klara based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/167439-203066/Healthie-vs-Klara

---

# Healthie vs Klara Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HealthieKlara2/4 selected

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.4 (118)](https://www.capterra.com/p/167439/Healthie/reviews/)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

[## Healthie](https://www.capterra.com/p/167439/Healthie/)[4.4 (118)](https://www.capterra.com/p/167439/Healthie/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [118 reviews](#user-reviews)

Positive

100

Neutral

10

Negative

8

[## Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

LL

KE

Based on [211 reviews](#user-reviews)

Positive

196

Neutral

8

Negative

7

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Online Booking

\--

Appointment Management

4.7

Calendar Management

4.7

Availability Management

4.8

Confirmations/Reminders

5.0

73%Fit

Not enough reviews

Feature ratings

Online Booking

4.8

Appointment Management

4.7

Calendar Management

4.6

Availability Management

\--

Confirmations/Reminders

4.7

User satisfaction

User satisfaction

4.4

User reviews[118](https://www.capterra.com/p/167439/Healthie/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.3

User satisfaction

4.6

User reviews[211](https://www.capterra.com/p/203066/Klara/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$19Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Healthcare providers, wellness providers, digital health startups, group practices, and private practices.

Best for

Medical practices across OBGYN, family medicine, pediatrics, otolaryngology, and many other specialties use Klara to improve patient experience while streamlining internal administrative workflows.

## User reviews

Pros & cons

KM

Kit M.

Co-founder, Clinical Director

> "Coming from a more traditional, clinically oriented ERH platform, Healthie provides what I and my practice need to compete in..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

MB

Mary B.

Health Coach

> "Honestly I dislike the inability to pare down the multiple gender options to just simply male or female."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

KM

Kit M.

Co-founder, Clinical Director

> "Healthie has equipped me with the tools I need to automate keeping my patients engaged and learning between visits."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

GM

Govind M.

Health Coach

> "Additionally, customization options are limited for some workflows, which may not suit all practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6631449)

KM

Kit M.

Co-founder, Clinical Director

> "I cannot wait to design, build out and implement new programs using the many patient education and engagement tools Healthie..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

KR

Kelson R.

Clinician and Manager

> "The way it is currently set up is not great. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6794071)

Carrie L.

Owner, Integrative Health Practitioner

> "They have very cost effective options for practices that are just starting out, and they have very advanced optioins for..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6885212)

BW

Barbara W.

NBC-HWC Board Certified Health and Wellness Coach

> "Some of the features and tools aren't that intuitive to use."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701415)

GM

Govind M.

Health Coach

> "Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6631449)

NS

Nonu S.

CEO

> "don't get looped into their marketing tactics"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

Suzanne I.

RDN, Owner

> "I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6702214)

NS

Nonu S.

CEO

> "No customer support."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

Amber K. R.

CEO, Nutritionist, Health Coach

> "Being able to test the platform as you build your business and client stream supports not only practitioner growth but..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6786342)

HS

Heather S.

Physician Assistant

> "The lack of access to support and how they field questions is my biggest complaint."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

BS

Bec S.

Mindset Coach and Hypnotherapist

> "The sound and video quality is great on calls with clients and my clients seem to find the platform easy to navigate also..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6777989)

HS

Heather S.

Physician Assistant

> "Also, the delayed billing in this age of technology just doesn’t add up."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

MB

Mary B.

Health Coach

> "I appreciate that I can have up to 9 clients on the platform without paying for the service as my practice is still very small..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

NB

Nicole B.

FNP-C, Owner

> "The customer service team would not respond to questions/concerns for sometimes a week or more at a time. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4930181)

MB

Mary B.

Health Coach

> "I really don't have a lot of time to create my own so it's been helpful to navigate with the preloaded ones then tweak for my..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

HS

Heather S.

Physician Assistant

> "No instructions for patients to navigate website."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

CL

Cassandra L.

Nurse practitioner

> "Overall good, however my understanding of everything when it was first presented was not that I would have to purchase the $199..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6784703)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Has some good features but the customer service makes it not worth it."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

CD

Cheryl D.

Owner

> "Healthie has amazing features and a very helpful and informative email newsletter that really helps practitioners learn how to..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6724004)

KO

Kenzie O.

Nutritionist

> "It is hard to get a hold of anyone, and unless you are on a premium plan, they will not call you to help you navigate the..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4554732)

VR

Verified Reviewer

Lifestyle Medicine Physician

> "I look forward to continue to use Healthie in my health practice as I transitioned from health coaching with it."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7069090)

NB

Nicole B.

FNP-C, Owner

> "The customer service is absolutely awful. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4930181)

LB

Lynn B.

Dietitian

> "Good, it makes documentation a smoother process and it organizes my notes and goals for each client."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701320)

HS

Heather S.

Physician Assistant

> "Billing feature is terrible."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

AS

Aimee S.

Nutrition Counselor

> "Overall, Healthie has met (and in some areas exceeded) my expectations for Client Management, Program Delivery, Scheduling, and..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6382267)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Horrible customer service"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

JR

Jayne R.

Owner, CEO

> "It helps me provide a HIPAA secure platform for my clients that levels up my professionalism."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701378)

Ani P.

Pain Resolution

> "That will not work for massage therapy practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4544719)

BW

Barbara W.

NBC-HWC Board Certified Health and Wellness Coach

> "It has been a great tool that helps me manage client intake and interactions, and for monitoring client progress."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701415)

VR

Verified Reviewer

Founder and CEO

> "The calendar is not intuitive, admin settings are not all-inclusive, and we still have so many questions."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

MB

Mary B.

Health Coach

> "This is a very user friendly platform for the technically challenged and those who simply do not have time to create forms from..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

BB

Barbara B.

CEO/ Founder

> "I am not sure why i have to reload (from my PC) the frequently used documents to each clients profile."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___3272195)

Dr. Jeanette D.

President

> "As a Doctor of Physical Therapy who owns a cash-based virtual business and provides wellness services, Healthie allows me to..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6027457)

VA

Victoria A.

MD

> "Unreasonable cancellation policies. When you compare to other platforms they are actually quite expensive and offer less (for..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___3285936)

VS

Victoria S.

CEO

> "Easy to use and has templates so you don't feel like you're starting from scratch when creating forms."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6777354)

VR

Verified Reviewer

Founder and CEO

> "If you're a growing business, Healthie gets expensive quickly."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

VR

Verified Reviewer

Lifestyle Medicine Physician

> "It’s so versatile for a range of practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7069090)

VR

Verified Reviewer

Founder and CEO

> "I'm not thrilled with Healthie, especially with this new charge."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

CW

Cassidy W.

Health Coach

> "Healthie is a thorough and well rounded platform that meets a majority of needs for my practice all in one place."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6724679)

LB

Liz B.

Registered Dietitian

> "Sometimes I am logged into a session and so is my client but we don’t connect with each other."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___2369191)

[View Reviews](https://www.capterra.com/p/167439/Healthie/reviews/)

LL

LaWanda L.

Patient Coordinator

> "As a Patient Coordinator, Klara makes it easy to assist patients in scheduling or rescheduling appointments, shortening..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708691)

NP

Nisa P.

Practice Administrator

> "Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6817738)

KE

Kate E.

Senior Revenue Cycle Advisor

> "Our billing department has two medical professional clients that utilize Klara for patient care, inquiries, appointments,..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124)

CY

Corinn Y.

Medical Esthetician

> "I haven't found anything I haven't liked about klara, if I had to choose one thing it would be that it is complicating to be..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870)

FS

Faith S.

Practice Manager

> "Transcribed voicemails, reduced call volume, ability to text clients and send forms, responsive and communicative support team."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701342)

AW

Alexis W.

Site Manager

> "I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981)

NM

Noel M.

Office Manager

> "We like our support rep and we like that it is integrated with our practice management software, When the system is down there..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640)

RL

Roberto L.

Clinic Coordinator

> "The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6717656)

AP

Andrea P.

Medical Assistant

> "We have a call center off site who handles phone calls from patient so Klara is a great way to communicate with patients..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063)

AB

ANNA B.

SCHEDULER

> "PATIENTS ARE JUST CREATING AN ACCOUNT WITHOUT KNOWING IF THEY HAVE BEEN HERE BEFORE, SO WE GET DUPLICATE OR TRIPLICATE ACCOUNTS..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6719154)

CN

Cassie N.

Biologic Coordinator

> "I find it extremely helpful being able to see if patient's have read your messages and that you can assign a "response" to you..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708970)

AK

Amanda K.

Chief Operating Officer

> "The forms process between ModMed and Klara is also not as robust as it should be which results in duplicative work for the..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704)

MG

Michelle G.

Operations Manager

> "I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6749751)

EB

Erin B.

Medical Assistant Supervisor

> "can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709000)

BC

Becky C.

Medical Assistant

> "So I can take care of the message quickly I also like that I can copy and paste the message and put it in there charts."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724194)

TE

Taya E.

Medical Assistant

> "This has unfortunately caused conflicts in our practice with multiple patients a week arriving to the clinic at the time they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708750)

AW

Alexis W.

Site Manager

> "I like being able to send and receive attachments, have patients do their intake forms online, etc."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981)

IS

Isobel S.

Admin Manager

> "When the automated messages get sent out, it bumps a patients message up and we sometimes miss it."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700803)

MA

Michelle A.

Director of Operations

> "My experience with Klara has been a very positive one that has improved our workflow, confirmations, cancellations, reschedules..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6729013)

SW

Skylar W.

Front Desk Coordinator

> "Having to upload patient phone number from the system and you can't message the patient until that's done."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643)

ED

Elizabeth D.

Administrative Assistant

> "We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708609)

LD

Lisa D.

Credentialing and HIM

> "Since it is web based it glitches sometimes and it is hard to tell if your message has gone out or not."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716136)

NR

Natalya R.

Patient Service Coordinator

> "It makes it easier to communicate with patients that are unable to answer a phone call, in a way that's more secure than an..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708601)

JW

Jay W.

Healthcare Coordinator

> "Otherwise, no complaints other than the occasional tech issue causing some patients not to be able to access messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268)

JW

Jay W.

Healthcare Coordinator

> "I have really enjoyed saving so much time with communications since I am able to reach patients quickly and easily, and they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268)

EV

Emolee V.

Registered Nurse

> "I also have trouble explaining to patients how it works, and there is great resistance when they do not understand how to log..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6702564)

CM

Courtney M.

Nurse Practitioner

> "I like being able to send multiple invites and see them on my home page to see who’s joined or not."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708660)

AB

Alexis B.

Front Desk

> "Hard to merge patients together when they have multiple accounts"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701216)

SA

Sarah A.

Physician Assistant

> "I like the instant messaging service and the way you can see when patients have read providers’ messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716573)

MD

Maria D.

cfo

> "You have to do everything on line can not speak to a human being and when you finally get someone they do not know what they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679)

KE

Kate E.

Senior Revenue Cycle Advisor

> "I love how you can assign conversations and send attachments and how it lists the patient account number!"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124)

TF

Tami F.

Practice Administrator

> "That the "unread" messages from the patients go back into our inbox."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700771)

SB

Stephanie B.

Patient Coordinator

> "I feel that patient's will respond faster to a Klara Message then if I leave a message on their answering service."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701078)

AV

Angela V.

Medical assistant

> "The web site logs out too many times I have to log in again and again"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6704856)

SW

Skylar W.

Front Desk Coordinator

> "Avoids "phone tag" and is great for gathering insurance and identification info prior to appointments."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643)

TR

Tina R.

Practice Administrator

> "Voice recognition and spelling can be inaccurate at times."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708735)

AH

Antoinette H.

Home Physical Therapy Coordinator

> "What I like most about Klara is how I am able to send out appointment reminders to the patients in a timely manner and they are..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6025512)

HR

Heather R.

Clinic Coordinator

> "Intake, system errors, speed of support issues."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102)

CY

Corinn Y.

Medical Esthetician

> "I have enjoyed my experience with Klara, it has been a wonderful, safe way to communicate with patients and follow up with..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870)

JC

Johana C.

Patient support team

> "When merging accounts sometimes gives you an error"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700799)

LW

Lacy W.

Front Office

> "Great feature of being able to confirm patients have received and read our messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708612)

AH

Andrea H.

Front Office Supervisor

> "can not send out to our patients a mass broadcast message"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700883)

KS

Kayla S.

Practice Manager

> "I also like that we can assign a message to a provider directly and also internally message them."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410)

CM

Carlos M.

Air Traffic Manager

> "What I like the least is sometimes patients don't get all their doubts solved but that's because of the big loads of messages"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705466)

BP

Britany P.

Administration

> "I enjoy how they provide patients with the ability to communicate via when its convenient for the patient"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6747661)

AG

Ali G.

Certified Dermatology Technician

> "Not being able to message land lines."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724138)

SJ

Sincerae J.

Lead Patient Coordinator

> "Klara saves time and allow effective communication between the office and the patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705165)

MS

Maria S.

Receptionist

> "I cannot view when my next appointment is on the app."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724366)

JW

JENNIFER W.

Billing Manager

> "Our patients and staff love to use Klara it is helpful for busy people to access our office in a timely manner."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700838)

VR

Verified Reviewer

Pharmacy Authorization Specialist

> "The only thing I dislike about Klara is every time someone responds "Thank you", my group gets tagged."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716116)

SM

Sonia M.

Admin

> "It makes communicating with patients very easy and makes workflow with scheduling a lot more clear."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700932)

SR

Susan R.

Billing Lead

> "The online booking feature is a complete failure."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986)

AK

Amanda K.

Chief Operating Officer

> "I love the convenience of Klara - both to communicate with 1 specific patient or a larger group."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704)

AP

Andrea P.

Medical Assistant

> "I only run into issues if Klara is down or not working."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063)

SN

Stephanie N.

RECEPTIONIST

> "It helps me also to confirm or cancel appointments."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724166)

VM

Victoria M.

Medical assistant

> "The bot sends too many repetitive messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702)

EP

Eva P.

office manager

> "we can communicate faster with patients and keeps the phone line less busy"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700833)

KS

Kylie S.

Patient Advocate

> "I do find it can be difficult for our older patient's to navigate"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700905)

HR

Heather R.

Clinic Coordinator

> "The texting feature is great for communicating with patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102)

KS

Kevin S.

Medical Assistant

> "I wish klara didn't automatically log out every two seconds"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708582)

PB

Paige B.

Optician

> "It has been a wonderful tool to send multiple messages in a very quick manner to my patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700896)

GS

Greg S.

CEO

> "I do NOT like how Mod Med approaches support services for Klara."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700786)

SW

Sheila W.

Office Manager

> "It allows us to communicate more efficiently with our patients"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708705)

KL

Kemisha L.

PAR

> "Some people don't know how to properly navigate klara"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700758)

JM

Jessica M.

Customer Service

> "I love how Klara organizes the message exchange between patients and physicians."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210)

AB

Aleta B.

MA

> "I have found it very confusing when myself and another nurse can see the same message. "

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708738)

KS

Kayla S.

Practice Manager

> "It can be clunky at times but for what we use Klara for it works well for our clinic."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410)

SC

Sonia C.

Receprionist

> "that patient's can opt out, which can be frustrating."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708700)

TS

Tamara S.

BILLING SPECIALIST

> "I can send a patient a quick text and I get fast responses."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700847)

SR

Susan R.

Billing Lead

> "We feel Klara destroyed the reputation of our practice and we can not do anything about it."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986)

JM

Jessica M.

Customer Service

> "Klara has made patient communication more effective and my workflow easy and efficient."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210)

AW

Ashley W.

clinical manager certified medical assistant

> "When we see they read the message and do not respond!"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708640)

GS

Gayla S.

Front Office Supervisor

> "I like the convenience of messaging multiple patients with one message"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700812)

VM

Victoria M.

Medical assistant

> "The app signs me out too quickly."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702)

RH

Rafael H.

Medical Assistant

> "Klara is one of the best systems our practice has chosen to invest in for our patient care."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708597)

NM

Noel M.

Office Manager

> "It's a little difficult to learn...not really difficult, just a learning curve"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640)

KB

Kelly B.

Director of Operations Owner

> "Easy of use and reliability, prompt support, will allow you to add your own documents to text out"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708599)

MD

Maria D.

cfo

> "Horrible it has detroyed our practice reputation"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679)

HB

Heather B.

Clinical Supervisor

> "Improved patient engagement, HIPAA compliance, Ease of use and Customizable messages"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706979)

ST

Shina T.

Billing Manager

> "There have been a few glitches as well that weren't followed up on thoroughly. When we uploaded our patient list to Klara, it..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___4567648)

[View Reviews](https://www.capterra.com/p/203066/Klara/reviews/)

## User interface

[Healthie](https://www.capterra.com/p/167439/Healthie/)

4.36 (118)

[Klara](https://www.capterra.com/p/203066/Klara/)

4.61 (211)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Healthie

Top features

21/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/167439/Healthie/#features)

Klara

13/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/203066/Klara/#features)

### Recognition

No recognitions have been awarded to Healthie

No recognitions have been awarded to Klara

### Deployment & support

Healthie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Klara

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Healthie

-   By Healthie
-   Located in United States
-   Founded in 2016

Klara

-   By Modernizing Medicine
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.36 (118)](https://www.capterra.com/p/167439/Healthie/reviews/)

vs

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4.2

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4.2

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Contact vendor for pricing

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4.6

Features

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4.8

Ease of Use

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[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.36 (118)](https://www.capterra.com/p/167439/Healthie/reviews/)

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4.2

Features

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4.2

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[View full comparison](https://www.capterra.com/compare/167439-195467/Healthie-vs-Care-Patron)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

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4.6

Features

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4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-203066/Tebra-vs-Klara)

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.36 (118)](https://www.capterra.com/p/167439/Healthie/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

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Price

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4.2

Features

4.7

4.2

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[View full comparison](https://www.capterra.com/compare/167439-191978/Healthie-vs-Acuity-Scheduling)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

vs

[Dialog Health](https://www.capterra.com/p/215666/Dialog-Health/)[4.95 (62)](https://www.capterra.com/p/215666/Dialog-Health/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.9

4.8

Ease of Use

5.0

[View full comparison](https://www.capterra.com/compare/203066-215666/Klara-vs-Dialog-Health)

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.36 (118)](https://www.capterra.com/p/167439/Healthie/reviews/)

vs

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$19/month

Price

$49/month

4.2

Features

4.3

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130710-167439/SimplePractice-vs-Healthie)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-203066/Weave-vs-Klara)

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.36 (118)](https://www.capterra.com/p/167439/Healthie/reviews/)

vs

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$19/month

Price

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4.2

Features

4.4

4.2

Ease of Use

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[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

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Price

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4.6

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131633-203066/Phreesia-vs-Klara)

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.36 (118)](https://www.capterra.com/p/167439/Healthie/reviews/)

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Features

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4.2

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[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

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Price

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4.6

Features

3.8

4.8

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-203066/athenaOne-vs-Klara)