Capterra Logo
Helping businesses choose better software since 1999

Samsara vs Dropon: Which is a better fit?

Updated on January 19th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,158 reviews from Route Planning users.
% Fit
Missing features
Feature ratings
Route Optimization
4.2
Mobile Access
4.4
GPS
4.6
Dispatch Management
4.3
Delivery Tracking
NA
% Fit
Not enough reviews
Feature ratings
Route Optimization
4.3
Mobile Access
4.3
GPS
3.8
Dispatch Management
4.5
Delivery Tracking
4.9
User satisfaction
4.4
User reviews701
Ease of use
4.4
Functionality
4.3
Value for money
4.2
Customer support
4.1
4.8
User reviews18
Ease of use
4.6
Functionality
4.4
Value for money
4.6
Customer support
4.7
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Samsara is a proud technology partner to the largest and most complex operations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and government.

Every company dealing with frequent deliveries that wants to optimize its rounds (or has fixed rounds), wants to follow up on the status of its operations and communicate clearly to its customers.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Katherine T
President
5.0

Kathy: My name's Kathy. I am the owner operator of KT Ventures. We are an environmental kitchen solution company. I would rate Samsara with a five. Before we used Samsara, we were using another product, and I can't remember the name of it. Was very limited in its application. I had a lot of trouble connecting. One of the other franchise owners in a conversation mentioned Samsara and I gave it a try, and have been really happy since then. I started using Samsara on a personal recommendation, but before I just pulled the trigger, I also researched them online and they seemed to get great reviews, very robust. The product had what I needed for my business. So, getting started with Samsara was really easy. I placed the order, the product came. Fortunately, my son is involved in the business and he and my husband are pretty good with mechanical, so getting it loaded, getting it installed in the vehicle was not a problem at all. We've since bought other vehicles and had to transfer the product, and that's been easy as well. I would definitely recommend Samsara. I can get on it whenever I need to. My business operates 24/7, so it's really important for me at two o'clock in the morning to know where my vehicles are. There is great tutorials, there is great customer support, if I have any questions. My rep contacts me all the time to see if I need anything else, if I need additional equipment, if I need any tutorials or training. Like I said, the best thing about it is the fact that I log in and everything is there and it's very, very user-friendly. So I would definitely recommend it whether you have two cars or 10.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
167543 video thumbnail}
1 Video
No videos provided by vendor
167543
5 screenshots
194624
5 screenshots

Samsara

19/30
  • Billing & Invoicing
  • Data Import/Export
  • Delivery Tracking
  • Electronic Signature
  • Inventory Management
  • Order Management
  • SMS Messaging
  • Status Tracking
  • Territory Management
  • Transportation Management
  • Voice Recognition
  • Alerts/Notifications
  • Dispatch Management
  • Drag & Drop
  • Driver Management
  • Employee Management
  • Fuel Tracking
  • GPS
  • Live Driver Tracking
  • Mobile Access
  • Order Tracking
  • Performance Metrics
  • Real-Time Monitoring
  • Real-Time Updates
  • Route Optimization
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Third-Party Integrations
See All features
Hide Route Planning Software Features -

Dropon

Top Features
24/30
Show Route Planning Software Features +
Samsara
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dropon
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Samsara
  • By Samsara
  • Located in United States
  • Founded in 2015
Dropon
  • By Dropon
  • Located in Belgium
  • Founded in 2018
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: